References

• Act 1997-02-28-19 – Lov 28. februar 1997 nr. 19 om folketrygd (trådte i kraft 1. jan. 1967) [Act relating to national insurance (in force 1967-01-01)].
   Google Scholar
• Andreassen, T. A. & Fossestøl, K. (2009) ‘Å utvikle en helhetlig og brukerrettet forvaltning – oppdragsstyring eller samstyring?’ [Modes of governing – the development of a holistic and user-oriented work and welfare service], Tidsskrift for Velferdsforskning [Norwegian Journal of Welfare Research], vol. 12, no. 3, pp. 168–179.
   Google Scholar
• Askim, J., Fimreite, A. L., Moseley, A. & Pedersen, L. H. (2010) ‘One stop shops: an emerging instrument for joining up the 21'st century welfare state’, in Nav in an International Context, eds T. Christensen & A. L. Fimreite, report No. 1, Stein Rokkan Centre for Social Studies, Bergen, pp. 59–82.
   Google Scholar
• Bergmark, Å. & Lundström, T. (2007) ‘Unitarian ideals and professional diversity in social work practice – the case of Sweden’, European Journal of Social Work, vol. 10, no. 1, pp. 55–72.
   Google Scholar
• Bolvig, I., Hardoy, I. & Kauhanen, M. (2007) The Labour Supply of Low-Skilled-Incentives in the Unemployment Insurance Systems: A Comparative Description Based on Nordic Countries, Tema Nord 577, Nordic Council of Ministers, Copenhagen.
   Google Scholar
• Christensen, T. & Lægreid, P. (eds). (2001) New Public Management. The Transformation of Ideas and Practice, Aldershot, Ashgate.
   Google Scholar
• Christensen, T. & Lægreid, P. (2007) Transcending New Public Management. The Transformation of Public Sector Reforms, Ashgate, Aldershot.
   Google Scholar
• Christensen, T. & Fimreite, A. L. (2010) ‘Introduction’, in Nav in an International Context, eds T. Christensen & A. L. Fimreite, report No. 1, Stein Rokkan Centre for Social Studies, Bergen.
   Google Scholar
• Christiansen, P. M. & Klitgaard, M. B. (2008) Den utænkelige reform [The Unimaginable Reform], Syddansk Universitetsforlag, Odense.
   Google Scholar
• Clark, C. (2005) ‘The deprofessionalisation thesis, accountability and professional character’, Social Work and Society, vol. 3, no. 2, pp. 182–190.
   Google Scholar
• Dahl, E. & Lorentzen, T. (2005) ‘What works for whom? An analysis of active labor market programmes in Norway’, International Journal of Social Welfare, vol. 14, no. 2, pp. 86–98.
   Web of Science ®Google Scholar
• de Bruijn, H. (2002) Managing Performance in the Public Sector, Routledge, London.
   Google Scholar
• Deacon, A. (2002) Perspectives on Welfare: Ideas, Ideologies and Policy Debates, Open University Press, Buckingham.
   Google Scholar
• Fimreite, A. L. & Lægreid, P. (2009) ‘Reorganizing the welfare state administration. Partnership, networks and accountability’, Public Management Review, vol. 11, no. 3, pp. 281–297.
   Web of Science ®Google Scholar
• Fontene. (2006) NAVigasjonskunst [Art of NAVigation], no. 5, p. 31, Norwegian Union of Social Educators and Social Workers (FO), Oslo.
   Google Scholar
• Fontene. (2007) Første ordinære NAV-kontor: -Arbeidssomt [The first Nav-office: -lot of work], no. 11, pp. 4-6, Norwegian Union of Social Educators and Social Workers (FO), Oslo.
   Google Scholar
• Fontene. (2009) Sosialt arbeid drukner i regelverk [Social work disappears in regulations], no. 7, p. 37, Norwegian Union of Social Educators and Social Workers (FO), Oslo.
   Google Scholar
• Gilbert, N. (2002) Transformation of the Welfare State: The Silent Surrender of Public Responsibility, Oxford University Press, Oxford.
   Google Scholar
• Gilbert, N. & Van Voorhis, R. (2001) Activating the Unemployed: A Comparative Appraisal of Work Oriented Policies, Transaction Publishers, New Brunswick, NJ.
   Google Scholar
• Green, R., Gregory, R. & Mason, R. (2006) ‘Professional distance and social work: stretching the elastic?’ Australian Social Work, vol. 59, no. 4, pp. 449–461.
   Google Scholar
• Helgøy, I., Kildal, N. & Nilssen, E. (2011) ‘Ny yrkesrolle i en organisasjon i endring’ [A new professional role in a changing organization], Nordic Organization Studies, vol. 13, no. 3, pp. 34–54.
   Google Scholar
• Hvinden, B. (1994) Divided Against Itself: A Study of Integration in Welfare Bureaucracy, Scandinavian University Press, Oslo.
   Google Scholar
• Johansson, H. & Hvinden, B. (2007) ‘What do we mean by active citizenship?’ in Citizenship in Nordic Welfare States. Dynamics of Choice, Duties and Participation in a Changing Europe, eds B. Hvinden & H. Johansson, Routledge, London/New York.
   Google Scholar
• Johnson, L. C. & Yanca, S. (2004) Social Work Practice: A Generalist Approach, Allyn and Bacon, Boston.
   Google Scholar
• Kjørstad, M. (2005) ‘Between professional ethics and bureaucratic rationality: the challenging ethical position of social workers who are faced with implementing a workfare policy’, European Journal of Social Work, vol. 8, no. 4, pp. 381–398.
   Google Scholar
• Lightman, E., Mitchell, A. & Herd, D. (2010) ‘Cycling off and on welfare in Canada’, Journal of Social Policy, vol. 39, no. 4, pp. 523–542.
   Web of Science ®Google Scholar
• Lorentz, W. (2001) ‘Social work responses to “new labour” in continental European countries’, British Journal of Social Work, vol. 31, no. 4, pp. 595–609.
   Web of Science ®Google Scholar
• Lorentzen, T. & Dahl, E. (2005) ‘Active labour market programmes in Norway: are they helpful for social assistance recipients?’ Journal of European Social Policy, vol. 15, no. 1, pp. 27–45.
   Web of Science ®Google Scholar
• Lødemel, I. & Trickey, H. (2001) An Offer You Can't Refuse: Workfare in International Perspective, The Policy Press, Bristol.
   Google Scholar
• Meadows, P. (2008) Local Initiatives to Help Workless People Find and Keep Paid Work, Joseph Rowntree Foundation, York.
   Google Scholar
• Meeuwisse, A. & Swärd, H. (2007) ‘Cross-national comparisons of social work – a question of initial assumptions and levels of analysis’, European Journal of Social Work, vol. 10, no. 4, pp. 481–496.
   Google Scholar
• Monkerud, L. C. (2008) Det lokale NAV-kontoret: Hvilke løsninger velges? [The local Nav-office: What solutions are chosen?], research report, BI Norwegian School of Management, Oslo.
   Google Scholar
• Nav, KS & the Norwegian Directorate of Health and Social Welfare (2007) Kompetanse i NAV kontoret [Competencies in the Nav-office], NAV, KS and the Norwegian Directorate of Health and Social Welfare, Oslo.
   Google Scholar
• NAV-interim. (2006) Nye roller i NAV-kontor [New professional roles in Nav-offices], NAV, Oslo.
   Google Scholar
• NOU. (2004: 13) En ny arbeids og velferdsforvaltning [A New Employment and Welfare Administration], report from the Public Commission, Ministry of Health and Care Services, Oslo.
   Google Scholar
• Organisation for Economic Cooperation and Development [OECD]. (2006) Boosting Jobs and Incomes: Policy Lessons from Reassessing the OECD Jobs Strategy, OECD, Paris.
   Google Scholar
• Pollitt, C. (2003a) The essential Public Manager, Open University Press, Berkshire.
   Google Scholar
• Pollitt, C. (2003b) ‘Joined-up government: a survey’, Political Studies Review, vol. 1, no. 1, pp. 34–49.
   Google Scholar
• Pollitt, C. & Bouckaert, P. (2004) Public Management Reform. A Comparative Analysis, Oxford University Press, Oxford.
   Google Scholar
• Royal Proposition No. 46. (2004–05) Ny arbeids og velferdsforvaltning [The New Employment and Welfare Administration], Ministry of Labour and Social Affairs, Oslo.
   Google Scholar
• Smith, P. (1995) ‘On the unintended consequences of publishing performance data in the public Sector’, International Journal of Public Administration, vol. 18, no. 2/3, pp. 277–310.
   Google Scholar
• Stjernø, S. (1982) Omsorg – som yrke. Arbeidsmåter og yrkesroller på sosialkontoret [Care as a Profession: Professional Methods and Roles in the Social Welfare Agency], Universitets-forlaget, Oslo.
   Google Scholar
• van der Wel, K. (ed.). (2006) Funksjonsevne blant langtidsmottakere av sosialhjelp [The study of functional ability among long-term social assistance recipients], report no. 29, Oslo University College.
   Google Scholar
• Walker, R. & Greenberg, D. (2005) ‘Determining what works’, in Welfare to Work: New Labour and the US Experience, eds A. Cebulla, K. Ashworth, D. Greenberg & R. Walker, Ashgate, Aldershot, pp. 84–115.
   Google Scholar
• Weiss-Gal, I. & Welbourne, P. (2008) ‘The professionalisation of social work: a cross-national exploration’, International Journal of Social Welfare, vol. 17, no. 4, pp. 281–290.
   Web of Science ®Google Scholar
• Wiggan, J. (2007) ‘Reforming the United Kingdom's public employment and social security agencies’, International Review of Administrative Sciences, vol. 73, no. 3, pp. 409–424.
   Web of Science ®Google Scholar
• White Paper No. 14. (2002–03) Samordning av A-etat, trygdeetaten og sosialtjenesten [Coordination of Employment, Insurance and Social Welfare], Ministry of Health and Care Services, Oslo.
   Google Scholar
• White Paper No. 9. (2006–07) Arbeid, velferd og inkludering [Work, welfare and inclusion], Ministry of Labour and Social Inclusion, Oslo.
   Google Scholar