1,020
Views
0
CrossRef citations to date
0
Altmetric
Articles

How social workers face ethical dilemmas? Strategies of resolution and associated variables

¿Cómo afrontan los trabajadores sociales los dilemas éticos? Estrategias de resolución y variables asociadas

ORCID Icon, ORCID Icon, ORCID Icon & ORCID Icon

References

  • Bergman, L., & Lundh, L.-G. (2015). Introduction: The person-oriented approach: Roots and roads to the future. Journal for Person-Oriented Research, 1(1-2), 1–6. https://doi.org/10.17505/jpor.2015.01
  • Bowles, W., Collingridge, M., Curry, S., & Valentine, B. (2006). Ethical practice in social work. Allen & Unwin.
  • Brownlee, K., LeBlanc, H., Halverson, G., Piché, T., & Brazeau, J. (2019). Exploring self-reflection in dual relationship decision-making. Journal of Social Work, 19(5), 629–641. https://doi.org/10.1177/1468017318766423
  • Cheung, J. C. S. (2017). Practice wisdom in social work: An uncommon sense in the intersubjective encounter. European Journal of Social Work, 20(5), 619–629. https://doi.org/10.1080/13691457.2016.1255592
  • Clarkeburn, H. M., Downie, J. R., Gray, C., Matthew, R. G. S., & Matthew, B. (2003). Measuring ethical development in life sciences students: A study using Perry’s developmental model. Studies in Higher Education, 28(4), 443–456. https://doi.org/10.1080/0307507032000122288
  • Congress, E., & Gummer, R. (1997). Is the code of ethics as applicable to agency executives as it is to direct service providers? In E. Gambrill & R. Pruger (Eds.), Controversial issues in social work ethics, values, and obligations (pp. 137–150). Allyn & Bacon.
  • Congress, E. P. (1992). Ethical decision making of social work supervisors. The Clinical Supervisor, 10(1), 157–169. https://doi.org/10.1300/J001v10n01_13
  • Congress, E. P. (2000). What social workers should know about ethics: Understanding and resolving ethical dilemmas. Advances in Social Work, 1(1), 1–25. https://doi.org/10.18060/124
  • Consejo General del Trabajo Social. (2019). Código deontolóogico de trabajo social. [General Council of Social Work].
  • Craft, J. L. (2013). A review of the empirical ethical decision-making literature: 2004-2011. Journal of Business Ethics, 117(2), 221–259. https://doi.org/10.1007/s10551-012-1518-9
  • Dane, B. (2000). Child welfare workers: An innovative approach for interacting with secondary trauma. Journal of Social Work Education, 36(1), 27–38. https://doi.org/10.1080/10437797.2000.10778987
  • Dawson, L. M. (1997). Ethical differences between men and women in the sales profession. Journal of Business Ethics, 16(11), 1143–1152. https://doi.org/10.1023/A:1005721916646
  • DeCelles, K. A., DeRue, D. S., Margolis, J. D., & Ceranic, T. L. (2012). Does power corrupt or enable? When and why power facilitates self-interested behavior. Journal of Applied Psychology, 97(3), 681–689. https://doi.org/10.1037/a0026811
  • Dennis, M. K., Washington, K. T., & Koenig, T. L. (2014). Ethical dilemmas faced by hospice social workers. Social Work in Health Care, 53(10), 950–968. https://doi.org/10.1080/00981389.2014.950402
  • Dolgoff, R., Loewenberg, F. M., & Harrington, D. (2009). Ethical decisions for social work practice (8th ed.). T. Brooks/Cole.
  • Dormann, C., & Zapf, D. (1999). Social support, social stressors at work, and depressive symptoms: Testing for main and moderating effects with structural equations in a three-wave longitudinal study. Journal of Applied Psychology, 84(6), 874–884. https://doi.org/10.1037/0021-9010.84.6.874
  • Fang, E. S., & Foucart, R. (2014). Western financial agents and islamic ethics. Journal of Business Ethics, 123(3), 475–491. https://doi.org/10.1007/s10551-013-1850-8
  • Ford, R. C., & Richardson, W. D. (1994). Ethical decision making: A review of the empirical literature. Journal of Business Ethics, 13(3), 205–221. https://doi.org/10.1007/978-94-007-4126-3_2
  • Gilligan, C. (1982). In a different voice: Psychological theory and women’s development. Harvard University Press.
  • Glover, S., Bumpus, M., Sharp, G., & Munchus, G. (2002). Gender differences in ethical decision making. Women In Management Review, 17(5), 217–227. https://doi.org/10.1108/09649420210433175
  • Gracia, D. (2007). Procedimientos de decisión en ética clínica. Triacastela.
  • Gray, M., & Webb, S. A. (2010). Ethics and value perspectives in social work. Palgrave McMillan.
  • Hackett, S., & Taylor, A. (2014). Decision making in social work with children and families: The use of experiential and analytical cognitive processes. British Journal of Social Work, 44(8), 2182–2199. https://doi.org/10.1093/bjsw/bct071
  • Hagenaars, J. A., & McCutcheon, A. (2002). Applied latent class analysis. Cambridge University Press.
  • Harris, J. (2010). Enhancing evolution: The ethical case for making better people. Princeton University.
  • Henle, C. A., Giacalone, R. A., & Jurkiewicz, C. L. (2005). The role of ethical ideology in workplace deviance. Journal of Business Ethics, 56(3), 219–230. https://doi.org/10.1007/s10551-004-2779-8
  • Holland, T. P., & Kilpatrick, A. C. (1991). Ethical issues in social work: Toward a grounded theory of professional ethics. Social Work, 36(2), 138–144. https://doi.org/10.1093/sw/36.2.138
  • Hyde, C. A. (2012). Ethical dilemmas in human service management: Identifying and resolving the challenges. Ethics and Social Welfare, 6(4), 351–367. https://doi.org/10.1080/17496535.2011.615753
  • IFSW. (2018). Statement of ethical principles. Retrieved March 4, 2022, from https://www.ifsw.org/global-social-work-statement-of-ethical-principles/
  • Iyer, A. A. (2006). The missing dynamic: Corporations, individuals and contracts. Journal of Business Ethics, 67(4), 393–406. https://doi.org/10.1007/s10551-006-9032-6
  • Jayaratne, S., Croxton, T., & Mattison, D. (1997). Social work professional standards: An exploratory study. Social Work, 42(2), 187–199. http://www.jstor.org/stable/23717317
  • Kay, J. (2010). Obliquity: Why our goals are best achieved indirectly. Penguin Books.
  • Kenyon, P. (1998). What would you do? An ethical case workbook for human service professionals. Brooks Cole Publishing Comapny.
  • Kish-Gephart, J. J., Harrison, D. A., & Treviño, L. K. (2010). Bad apples, bad cases, and bad barrels: meta-analytic evidence about sources of unethical decisions at work. Journal of Applied Psychology, 95(1), 1–31. https://doi.org/10.1037/a0017103
  • Kitchener, K. S. (1984). Intuition, critical evaluation and ethical principles: The foundation for ethical decisions in counseling psychology. The Counseling Psychologist, 12(3), 43–55. https://doi.org/10.1177/0011000084123005
  • Kohlberg, L. (1969). Stage and sequence: The cognitive developmental approach to socialization. Rand McNally.
  • Kugelman, W. (1992). Social work ethics in the practice arena: A qualitative study. Social Work in Health Care, 17(4), 59–80. https://doi.org/10.1300/J010v17n04_04
  • Kuntz, J. R. C., Kuntz, J. R., Elenkov, D., & Nabirukhina, A. (2013). Characterizing ethical cases: A cross-cultural investigation of individual differences, organisational climate, and leadership on ethical decision-making. Journal of Business Ethics, 113(2), 317–331. https://doi.org/10.1007/s10551-012-1306-6
  • Landau, R. (2000). Ethical dilemmas in general hospitals: Differential perceptions of direct practitioners and directors of social services. Social Work in Health Care, 30(4), 25–44. https://doi.org/10.1300/J010v30n04_03
  • Lasson, E. D., & Bass, A. R. (1997). Integrity testing and deviance: Construct validity issues and the role of situational factors. Journal of Business and Psychology, 12(2), 121–146. https://doi.org/10.1023/A:1025014000393
  • Lo, Y., Mendell, N. R., & Rubin, D. B. (2001). Testing the number of components in a normal mixture. Biometrika, 88(3), 767–778. http://www.jstor.org/stable/2673445
  • Loe, T. W., Ferrell, L., & Mansfield, P. (2000). A review of empirical studies assessing ethical decision making in business. Journal of Business Ethics, 25(3), 185–204. https://doi.org/10.1023/A:1006083612239
  • Mattison, M. (2000). Ethical decision making: The person in the process. Social Work, 45(3), 201–212. https://doi.org/10.1093/sw/45.3.201
  • McAuliffe, D. (1999). Clutching at codes: Resources that influence social work decisions in cases of ethical conflict. Professional Ethics, 7(3/4), 9–24. https://doi.org/10.5840/profethics199973/418
  • McAuliffe, D., & Sudbery, J. (2005). ‘Who do i tell?’: Support and consultation in cases of ethical conflict. Journal of Social Work, 5(1), 21–43. https://doi.org/10.1177/1468017305051362
  • McBeath, G., & Webb, S. A. (2002). Virtue ethics and social work: Being lucky, realistic, and not doing ones duty. British Journal of Social Work, 32(8), 1015–1036. http://www.jstor.org/stable/23716733
  • Musbah, A., Cowton, C. J., & Tyfa, D. (2016). The role of individual variables, organizational variables and moral intensity dimensions in Libyan management accountants’ ethical decision making. Journal of Business Ethics, 134(3), 335–358. https://doi.org/10.1007/s10551-014-2421-3
  • National Association of Social Workers. (2021). Code of ethics of the National Association of Social Workers. Retrieved March 4, 2022, from https://www.socialworkers.org/About/Ethics/Code-of-Ethics
  • Nyathi, N. (2018). Child protection decision-making: Social workers’ perceptions. Journal of Social Work Practice, 32(2), 189–203. https://doi.org/10.1080/02650533.2018.1448768
  • O’Fallon, M. J., & Butterfield, K. D. (2005). A review of the empirical ethical decision-making literature: 1996–2003. Journal of Business Ethics, 59(4), 375–413. https://doi.org/10.1007/s10551-005-2929-7
  • Okpara, J. (2003). Can corporate ethical codes of conduct influence behavior? An exploratory study of financial managers in a developing economy. XIV International Conference ABAS, Brussels, Belgium.
  • Osmo, R., & Landau, R. (2001). The need for explicit argumentation in ethical decision-making in social work. Social Work Education, 20(4), 483–492. https://doi.org/10.1080/02615470120064723
  • Porcu, M., & Giambona, F. (2017). Introduction to latent class analysis with applications. The Journal of Early Adolescence, 37(1), 129–158. https://doi.org/10.1177/0272431616648452
  • Reamer, F. G. (1987). Ethics committees in social work. Social Work, 32(3), 188–192. https://doi.org/10.1093/sw/32.3.188
  • Reamer, F. G. (1995a). Ethics consultation in social work. Social Thought, 18(1), 3–16. https://doi.org/10.1080/15426432.1995.9960212
  • Reamer, F. G. (1995b). Social work values and ethics. Columbia University Press.
  • Reamer, F. G. (2001). Tangled relationships: Managing bounday issues in the human services. Columbia University Press.
  • Reamer, F. G. (2005). Ethical and legal standards in social work: Consistency and conflict. Families in Society, 86(2), 163–169. https://doi.org/10.1606/1044-3894.2237
  • Reamer, F. G. (2013). Social work values and ethics (4th ed.). Columbia University Press.
  • Reamer, F. G. (2019). Essential ethics knowledge in social work. In S. M. Marson & R. E. McKinney (Eds.), The Routledge handbook of social work ethics and values (1st ed., pp. 468–479). Routledge. https://doi.org/10.4324/9780429438813
  • Reamer, F. G., & Nimmagadda, J. (2017). Social work ethics in India: A call for the development of indigenized ethical standards. International Social Work, 60(1), 182–195. https://doi.org/10.1177/0020872814559563
  • Ross, Jr., W. T., & Robertson, D. C. (2003). A typology of situational factors: Impact on salesperson decision-making about ethical issues. Journal of Business Ethics, 46(3), 213–234. https://doi.org/10.1023/A:1025563624696
  • Sicora, A., Taylor, B. J., Alfandari, R., Enosh, G., Helm, D., Killick, C., Lyons, O., Mullineux, J., Przeperski, J., Rölver, M., & Whittaker, A. (2021). Using intuition in social work decision making. European Journal of Social Work, 24(5), 772–787. https://doi.org/10.1080/13691457.2021.1918066
  • Singhapakdi, A. (1999). Perceived importance of ethics and ethical decisions in marketing. Journal of Business Research, 45(1), 89–99. https://doi.org/10.1016/S0148-2963(98)00069-1
  • Tenbrunsel, A., & Smith-Crowe, K. (2008). Ethical decision making: Where we’ve been and where we’re going. The Academy of Management Annals, 2(1), 545–607. https://doi.org/10.1080/19416520802211677
  • Trevino, L. K. (1986). Ethical decision making in organizations: A person-situation interactionist model. The Academy of Management Review, 11(3), 601. https://doi.org/10.2307/258313
  • Treviño, L. K., den Nieuwenboer, N. A., & Kish-Gephart, J. J. (2014). (Un)ethical behavior in organizations. Annual Review of Psychology, 65(1), 635–660. https://doi.org/10.1146/annurev-psych-113011-143745
  • Treviño, L. K., & Weaver, G. R. (2003). Managing ethics in business organizations: Social scientific perspective. Stanford University Press.
  • Um, M.-Y., & Harrison, D. F. (1998). Role stressors, burnout, mediators, and job satisfaction: A stress–strain–outcome model and an empirical test. Social Work Research, 22(2), 100–115. https://doi.org/10.1093/swr/22.2.100
  • Urien, B., Ballestero, A., Idareta, F., Úriz, M.-J., & Viscarret, J. J. (2016). Variables asociadas a la toma de decisiones éticas : una propuesta para las organizaciones de intervención social. Revista Internacional de los Estudios Vascos, 61(1), 126–157.
  • Vermunt, J. K., & Magidson, J. (2016). Technical guide for Latent GOLD 5.1: Basic, advanced, and syntax. Statistical Innovations Inc.
  • Viscarret, J. J., Idareta, F., Ballestero, A., & Úriz, M. J. (2020). Ethical dilemmas and areas of social work intervention in Spain. Journal of Social Service Research, 46(1), 55–70. https://doi.org/10.1080/01488376.2018.1524813
  • Walden, T., Wolock, I., & Demone, H. W. (1990). Ethical decision making in human services: A comparative study. Families in Society, 71(2), 67–75. https://doi.org/10.1177/104438949007100201
  • Walker, A., Smither, J., & DeBode, J. (2012). The effects of religiosity on ethical judgments. Journal of Business Ethics, 106(4), 437–452. https://doi.org/10.1007/s10551-011-1009-4
  • Walker, L. J. (1991). Sex differences in moral reasoning. In W. M. Kurtines & J. L. Gewirtz (Eds.), Handbook of moral behaviour and development (Vol. 2, pp. 333–364). Erlbaum.
  • Walsh-Bowers, R., Rossiter, A., & Prilleltensky, I. (1996). The personal is the organizational in the ethics of hospital social workers. Ethics & Behavior, 6(4), 321–335. https://doi.org/10.1207/s15327019eb0604_3

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.