References
- Pardede AMH, Mawengkang H, Zarlis M, et al. Optimization of health care services with limited resources. Int J Adv Sci Eng Inf Technol. 2019;9(4):1444–1449. doi: 10.18517/ijaseit.9.4.8348.
- Billstein-Leber M, Carrillo CJD, Cassano AT, et al. ASHP guidelines on preventing medication errors in hospitals. Am J Health Syst Pharm. 2018;75(19):1493–1517. doi: 10.2146/ajhp170811.
- Batson S, Herranz A, Rohrbach N, et al. Automation of in-hospital pharmacy dispensing: a systematic review. Eur J Hosp Pharm. 2021;28(2):58–64. doi: 10.1136/ejhpharm-2019-002081.
- Lee D. A model for designing healthcare service based on the patient experience. Int J Healthc Manag. 2019;12(3):180–188. doi: 10.1080/20479700.2017.1359956.
- World Health Organization. Delivering quality health services: a global imperative. Geneva: OECD Publishing; 2018.
- Karshiev AB, Nabiyeva SS, Egamkulov AS. Medical information systems. Theor Appl Sci. 2019;72(04):505–508. (doi: 10.15863/TAS.2019.04.72.64.
- Khatib MME, Ahmed G. Robotic pharmacies potential and limitations of artificial intelligence: a case study. IJBIR. 2020;23(3):298–312. doi: 10.1504/IJBIR.2020.110972.
- Schneider PJ. The impact of technology on safe medicines use and pharmacy practice in the US. Front Pharmacol. 2018;9:1361. doi: 10.3389/fphar.2018.01361.
- Austin JA, Smith IR, Tariq A. The impact of closed-loop electronic medication management on time to first dose: a comparative study between paper and digital hospital environments. Int J Pharm Pract. 2018; Dec26(6):526–533. doi: 10.1111/ijpp.12432.
- Hamel G, Prahalad CK. Przewaga konkurencyjna jutra. Strategie podejmowania kontroli nad branżą i tworzenia rynków przyszłości. Warszawa: Business Press; 1999.
- Wang T, Wang Y, McLeod A. Do health information technology investments impact hospital financial performance and productivity? Int J Account Inf Syst. 2018;28:1–13. doi: 10.1016/j.accinf.2017.12.002.
- Boonstra A, Broekhuls M. Barriers to the acceptance of electronic medical records by physicians from systematic review to taxonomy and interventions. BMC Health Serv Res. 2010;10:2–8.
- Cresswell K, Sheikh A. Organizational issues in the implementation and adoption of health information technology innovations: an interpretative review. Int J Med Inform. 2013;82(5):e73–e86. doi: 10.1016/j.ijmedinf.2012.10.007.
- Dixon RF. Enhancing primary care Through online communication. Health Affairs. 2010;29(7):1364–1369. doi: 10.1377/hlthaff.2010.0110.
- Burnes B, By RT. Leadership and change: the case of greater clarity. J Bus Ethics. 2012;108(2):239–252. doi: 10.1007/s10551-011-1088-2.
- Hayes J. The theory and practice of change management. London: Bloomsbury Publishing; 2022.
- Wager KA, Lee FW, Glaser JP. Health care information systems: a practical approach for health care management. New York: John Wiley & Sons; 2021.
- Harper GR, Utley DR. Organizational culture and successful information technology implementation. Eng Manage J. 2001;13(2):11–15. doi: 10.1080/10429247.2001.11415111.