Exploring the bullying behaviours experienced by South African domestic workers

References

• Ally, S. (2009). From servants to workers: South African domestic workers and the democratic state. New York, NY: ILR Press.
   Google Scholar
• Archer, S. (2011). Buying the maid Ricoffy: Domestic workers, employers and food. South African Review of Sociology, 42(2), 66–82. doi: 10.1080/21528586.2011.582354
   Google Scholar
• Baldry, A. C. (2004). The impact of direct and indirect bullying on the mental and physical health of Italian youngsters. Aggressive Behavior, 30, 343–355. doi: 10.1002/ab.20043
   Web of Science ®Google Scholar
• Björkqvist, K., Lagerspetz, K. M. J., & Kaukiainen, A. (1992). Do girls manipulate and boys fight? Developmental trends in regards to direct and indirect aggression. Aggressive Behavior, 18, 117–127. doi: 10.1002/1098-2337(1992)18:2<117::AID-AB2480180205>3.0.CO;2-3
   Web of Science ®Google Scholar
• Blaauw, P. F., & Bothma, L. J. (2010). The impact of minimum wages for domestic workers in Bloemfontein, South Africa. SA Journal of Human Resource Management, 8(1), 216–217. doi: 10.4102/sajhrm.v8i1.216
   Google Scholar
• Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. doi: 10.1191/1478088706qp063oa
   Google Scholar
• Brodsky, C. (1976). The harassed worker. Lexington, MA: DC Health and Company.
   Google Scholar
• Bryant, E. M., & Sias, P. (2011). Sensemaking and relational consequences of peer coworker deception. Communication Monographs, 78, 115–137. doi: 10.1080/03637751.2010.542473
   Web of Science ®Google Scholar
• Budlender, D. (2010). Decent work for domestic workers. Retrieved from http://www.case.org.za/~caseorg/images/docs/domestic%20workers.pdf.
   Google Scholar
• Chan, Z. C. Y., Fung, Y., & Chien, W. (2013). Bracketing in phenomenology: Only undertaken in the data collection and analysis process? The Qualitative Report, 18, 1–9.
   Google Scholar
• Chen, A. M. (2011). Recognizing domestic workers, regulating domestic work: Conceptual, measurement, and regulatory challenges. Canadian Journal of Women & the Law, 23, 167–184. doi: 10.3138/cjwl.23.1.167
   Google Scholar
• Cilliers, F. (2012). A systems psychodynamic description of organisational bullying experiences. SA Journal of Industrial Psychology, 38(2), 1–11.
   Google Scholar
• Cock, J. (1980). Maids and madams: A study in the politics of exploitation. Johannesburg, South Africa: Raven Press.
   Google Scholar
• Creswell, J. W. (1998). Philosophical and theoretical frameworks. In J. W. Creswell (Ed.), Qualitative inquiry and research design: Choosing among five traditions (pp. 73–91). Thousand Oaks, CA: Sage.
   Google Scholar
• Cusack, S. (2000). Workplace bullying: Icebergs in sight, soundings needed. Lancet, 356(9248), 2118–2118. doi: 10.1016/S0140-6736(00)03489-9
   PubMed Web of Science ®Google Scholar
• De Wet, C. (2010). Victims of educator-targeted bullying: A qualitative study. South African Journal of Education, 30, 189–201.
   Web of Science ®Google Scholar
• De Wet, N. C., & Jacobs, L. (2006). Educator-targeted bullying: Fact or fallacy? Acta Criminologica, 19(2), 53–73.
   Google Scholar
• Denzin, N. K., & Lincoln, Y. S. (2000). Introduction: The discipline and practice of qualitative research. In N. K. Denzin & Y. S. Lincoln (Eds.), Handbook of qualitative research (2nd ed.) (pp. 1–28). Thousand Oaks, CA: Sage.
   Google Scholar
• Department of Labour (2002). Basic Conditions of Employment Act – Sectoral determination 7: Domestic workers. Retrieved from http://www.labour.gov.za/DOL/downloads/legislation/sectoral-determinations/basic-conditions-of-employment/Sectoral%20Determination%207%20-%20 Domestic%20Workers.pdf.
   Google Scholar
• Fish, J. N. (2006). Domestic democracy: At home in South Africa. London, UK: Routledge.
   Google Scholar
• Forsyth, D. R. (2006). Group dynamics (4th ed.). Belmont, CA: Thomson Wadsworth.
   Google Scholar
• Guba, E. G. & Lincoln, Y. S. (1995). Competing paradigms in qualitative research. In N. K. Denzin & Y. S. Lincoln (Eds.), Handbook of qualitative research, (pp. 275–289). Thousand Oaks, CA: Sage
   Google Scholar
• Hadikin R., & O'Driscoll, M. (2000). The bullying culture: Cause, effect, harm reduction. Bilston, UK: Midwives Press Oxford.
   Google Scholar
• Hoel, H., & Cooper, C. L. (2000). Destructive conflict and bullying at work. Manchester, UK: University of Manchester Institute of Science and Technology (UMIST).
   Google Scholar
• Hoel, H., Cooper, C. L., & Faragher, B. (2001). The experience of bullying in Great Britain: The impact of organisational status. European Journal of Work and Organizational Psychology, 10(4), 443–465. doi: 10.1080/13594320143000780
   Google Scholar
• Human Rights Watch (2014). Pushing for justice for domestic workers. Retrieved from http://www.hrw.org/topic/ womens-rights/domestic-workers.
   Google Scholar
• Keashly, L., & Jagatic, K. (2003). By any other name: American perspectives on workplace bullying. In S. Einarsen, H. Hoel, D. Zapf & C. L. Cooper (Eds.), Bullying and emotional abuse in the workplace: International perspectives in research and practice (pp. 31–91). London, UK: Taylor Francis.
   Google Scholar
• Law Society of South Africa (2015). Getting legal assistance. Retrieved from http://www.lssa.org.za/index. php?q=con,333,Getting_legal_assistance.
   Google Scholar
• Leo, L., Reid, R., Geldenhuys, M., & Gobind, J. (2014). The inferences of gender in workplace bullying: A conceptual analysis. Gender & Behaviour, 12(1), 6059–6069.
   Google Scholar
• Leymann, H. (1990). Mobbing and psychological terror at workplaces. Violence and Victims, 5(1), 119–126.
   PubMedGoogle Scholar
• Misawa, M. (2015). Cuts and bruises caused by arrows, sticks, and stones in academia: Theorizing three types of racist and homophobic bullying in adult and higher education. Adult Learning, 26(1), 6–14. doi: 10.1177/1045159514558413
   Web of Science ®Google Scholar
• Mollo, N. T. (2009). A legal perspective on the establishment of anti-bullying policies in public schools (Unpublished master's dissertation). University of Pretoria, Pretoria, South Africa.
   Google Scholar
• Motala, M. (2010). Domestic workers in South Africa: It's modern day slavery. Retrieved from http://www.sacsis.org.za/site/article/473.1
   Google Scholar
• Olweus, D. (1993). Bullying in school: What we know and what we can do. Oxford, UK: Blackwell.
   Google Scholar
• Pietersen, C. (2007). Interpersonal bullying behaviours in the workplace. SA Journal of Industrial Psychology 33(1), 59–66. doi: 10.4102/sajip.v33i1.256
   Google Scholar
• Rodríguez-Carballeira, A., Escartín S, S. J., Visauta, V. B., Porrúa, G. C., & Martín-Peña, J. (2010). Categorization and hierarchy of workplace bullying strategies: A delphi survey. The Spanish Journal of Psychology, 13(1), 297–308. doi: 10.1017/S1138741600003875
   PubMed Web of Science ®Google Scholar
• South African Domestic Service and Allied Workers Union (2013). Home. Retrieved from http://www.sadsawu.com/
   Google Scholar
• Tolla, T. (2013). Black women's experiences of domestic work: Domestic workers in Mpumalanga (Unpublished master's dissertation). University of Cape Town, Cape Town, South Africa.
   Google Scholar
• Tomei, M. (2011). Decent work for domestic workers: Reflections on recent approaches to tackle informality. Canadian Journal of Women & the Law, 23, 185–212. doi: 10.3138/cjwl.23.1.185
   Google Scholar
• Van der Westhuizen, C. N., & Maree, J. G. (2010). Student teachers’ perceptions of violence in primary schools. Acta Criminologica, 23(2), 1–18.
   Google Scholar
• Vanqa-Mgijima, N., Wiid, Y., & Du Toit, D. (2013). Organising for empowerment. In D. Du Toit (Ed.), Exploited, undervalued – and essential: Domestic workers and the realisation of their right (pp. 265–320). Pretoria, South Africa: Pretoria University Law Press.
   Google Scholar
• Vermeulen, J. P. (2011). Management strategies for the identification and reduction of downward bullying in the workplace (Unpublished master's dissertation). University of Johannesburg, Johannesburg, South Africa.
   Google Scholar
• Vorster, A. C. (2002). Bullying in South African schools: Guidelines for developing an anti-bullying intervention programme (Unpublished master's dissertation). Rand Afrikaans University, Johannesburg, South Africa.
   Google Scholar
• Zapf, D. (1999). Organisational, work group related and personal causes of mobbing/bullying at work. International Journal of Manpower, 20(1/2), 70–85. doi: 10.1108/01437729910268669
   Web of Science ®Google Scholar
• Zapf, D., Einarsen, S., Hoel, H., & Vartia, M. (2003). Empirical findings on bullying in the workplace. In S. Einarsen, H. Hoel, D. Zapf & C. L. Cooper (Eds.), Bullying and emotional abuse in the workplace. International perspectives in research and practice, (pp. 103–126). London, UK: Taylor and Francis.
   Google Scholar