353
Views
2
CrossRef citations to date
0
Altmetric
Articles

Ascertaining patients’ understandings of their condition: a conversation analysis of contradictory norms in cancer specialist consultations

ORCID Icon, , , &
Pages 229-244 | Received 11 Dec 2018, Accepted 16 Jun 2019, Published online: 29 Jul 2019

References

  • Dew, K., Signal, L., Davies, C., Tavite, H., Hooper, C., Safati, D., … Cunningham, C. (2015). Dissonant roles: The experience of Māori in cancer care. Social Science & Medicine, 138, 144–151. doi: 10.1016/j.socscimed.2015.06.008
  • Dew, K., Signal, L., Stairmand, J., Simpson, A., & Sarfati, D. (2019). Cancer care decision-making and treatment consent: An observational study of patients’ and clinicians’ rights. Journal of Sociology, 55(1), 161–178. doi: 10.1177/1440783318773880
  • Dew, K., Stubbe, M., Signal, L., Stairmand, J., Dennett, E., Koea, J., … Holdaway, M. (2015). Cancer care decision making in multidisciplinary meetings. Qualitative Health Research, 25(3), 397–407. doi: 10.1177/1049732314553010
  • Eggly, S., Penner, L., Greene, M., Harper, F., Ruckdeschel, J., & Albrecht, T. (2006). Information seeking during “bad news” oncology interactions: Question asking by patients and their companion. Social Science and Medicine, 63, 2974–2985. doi: 10.1016/j.socscimed.2006.07.012
  • Elwyn, G., Durand, M. A., Song, J., Aarts, J., Barr, P. J., Berger, Z., … Van Der Weijden, T. (2017). A three-talk model for shared decision making: Multistage consultation process. Bmj, 359, j4891. doi: 10.1136/bmj.j4891
  • Farrell, M., Kuruvilla, P., Eskra, K., Christopher, S., & Brienza, R. (2009). A method to quantify and compare clinicians’ assessments of patient understanding during counseling of standardized practices. Patient Education and Counseling, 77, 128–135. doi: 10.1016/j.pec.2009.03.013
  • Gattellari, M., Butow, P. N., & Tattersall, M. H. N. (2001). Sharing decisions in cancer care. Social Science & Medicine, 52(12), 1865–1878. doi: 10.1016/S0277-9536(00)00303-8
  • Heritage, J. (2012). Epistemics in action: Action formation and territories of knowledge. Research on Language and Social Interaction, 45(1), 1–29. doi: 10.1080/08351813.2012.646684
  • Heritage, J. (2013). Action formation and its epistemic (and other) backgrounds. Discourse Studies, 15(5), 551–578. doi: 10.1177/1461445613501449
  • Heritage, J., & Maynard, D. (2006). Problems and prospects in the study of physician-patient interaction: 30 years of research. Annual Review of Sociology, 32, 351–374. doi: 10.1146/annurev.soc.32.082905.093959
  • Heritage, J., & Robinson, J. (2006). The structure of patients’ presenting concerns: Physicians’ opening questions. Health Communication, 19(2), 89–102. doi: 10.1207/s15327027hc1902_1
  • Jewson, N. D. (2009). The disappearance of the sick-man from medical cosmology, 1770–1870. International Journal of Epidemiology, 38(3), 622–633. doi: 10.1093/ije/dyp180
  • Joseph-Williams, N., Elwyn, G., & Edwards, A. (2014). Knowledge is not power for patients: A systematic review and thematic synthesis of patient-reported barriers and facilitators to shared decision making. Patient Education and Counseling, 94, 291–309. doi: 10.1016/j.pec.2013.10.031
  • Koole, T. (2010). Displays of epistemic access: Student responses to teacher explanations. Research on Language and Social Interaction, 43(2), 183–209. doi: 10.1080/08351811003737846
  • Leydon, G., Stuart, B., Summers, R., Little, P., Ekberg, S., Stevenson, F., … Moore, M. (2018). Findings from a feasibility study to improve GP elicitation of patient concerns in UK general practice consultations. Patient Education and Counseling, 101, 1394–1402. Online First. doi: 10.1016/j.pec.2018.03.009
  • Luke, K. K., & Pavlidou, T. (2002). Studying telephone calls: Beginnings, developments and perspectives. In Kang Kwong Luke & Theodossia-Soula Pavlidou (Eds.), Telephone calls unity and diversity in conversational structure across languages and cultures (pp. 3–21). Philadelphia, PA: J. Benjamins Pub.
  • Mishler, E. (1984). The discourse of medicine: dialtectics of medical interviews. Norwood, NJ: Ablex.
  • Pilnick, A., & Dingwall, R. (2011). On the remarkable persistence of asymmetry in doctor/patient interaction: A critical review. Social Science & Medicine, 72(8), 1374–1382. doi: 10.1016/j.socscimed.2011.02.033
  • Pilnick, A., Hindmarsh, J., & Gill, V. T. (2009). Beyond ‘doctor and patient’: Developments in the study of healthcare interactions. Sociology of Health & Illness, 31(6), 787–802. doi: 10.1111/j.1467-9566.2009.01194.x
  • Rapley, T. (2008). Distributed decision making: The anatomy of decisions-in-action. Sociology of Health and Illness, 30(3), 429–444. doi: 10.1111/j.1467-9566.2007.01064.x
  • Robertson, M., Moir, J., Skelton, J., Dowell, J., & Cowan, S. (2011). When the business of sharing treatment decisions is not the same as shared decision making: A discourse analysis of decision sharing in general practice. Health: An Interdisciplinary Journal for the Social Study of Health, Illness and Medicine, 15(1), 78–95. doi: 10.1177/1363459309360788
  • Schegloff, E. (2007). Sequence organization in interaction: A primer in conversation analysis (Vol. 1). Cambridge: Cambridge University Press.
  • Schnitzler, L., Smith, S., Shepherd, H., Shaw, J., Dong, S., Carpenter, D., … Dhillon, H. (2017). Communication during radiation therapy education sessions: The role of medical jargon and emotional support in clarifying patient confusion. Patient Education and Counseling, 100, 112–120. doi: 10.1016/j.pec.2016.08.006
  • Shorter, E. (2006). Primary care. In R. Porter (Ed.), The Cambridge history of medicine (pp. 103–135). Cambridge: Cambridge University Press.
  • Sointu, E. (2017). ‘Good’ patient/‘bad’ patient: Clinical learning and the entrenching of inequality. Sociology of Health & Illness, 39(1), 63–77. doi: 10.1111/1467-9566.12487
  • Stivers, T., & Hayashi, M. (2010). Transformative answers: One way to resist a question’s constraints. Language in Society, 39, 1–25. doi: 10.1017/S0047404509990637
  • Stivers, T., Mondada, L., & Steensig, J. (2011). Knowledge, morality and affiliation in social interaction. In T. Stivers, L. Mondada, & J. Steensig (Eds.), The morality of knowledge in conversation (pp. 3–26). Cambridge: Cambridge University Press.
  • Toerien, M., Shaw, R., & Reuber, M. (2013). Initiating decision-making in neurology consultations: ‘recommending’ versus ‘option-listing’ and the implication for medical authority. Sociology of Health and Illness, 35(6), 873–890. doi: 10.1111/1467-9566.12000
  • Vinson, A. H. (2016). ‘Constrained collaboration’: Patient empowerment discourse as resource for countervailing power. Sociology of Health & Illness, 38(8), 1364–1378. doi: 10.1111/1467-9566.12480
  • White, S. J., Stubbe, M., Macdonald, L., Dowell, A., Dew, K., & Gardner, R. (2014). Framing the consultation: The role of the referral in surgeon-patient consultations. Health Communication, 29(1), 74–80. doi: 10.1080/10410236.2012.718252
  • Ziebland, S., Chapple, A., & Evans, J. (2015). Barriers to shared decisions in the most serious of cancers: A qualitative study of patients with pancreatic cancer treated in the UK. Health Expectations, 18(6), 3302–3312. doi: 10.1111/hex.12319
  • Ziebland, S., Rasmussen, B., MacArtney, J., Hajdarevic, S., & Andersen, R. S. (2019). How wide is the Goldilocks Zone in your health system?. Journal of Health Services Research & Policy, 24(1), 52–56. doi: 10.1177/1355819618790985

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.