Servitisation on consumer markets: entry and strategy in Dutch private lease markets

References

• Abernathy, W. J., & Utterback, J. M. (1978). Patterns of industrial innovation. Technology Review, 64(7), 228–254.
   Google Scholar
• Adner, R. (2012). The wide lens: A new strategy for innovation. Portfolio/Penguin.
   Google Scholar
• Adner, R., & Snow, D. (2010). Old technology responses to new technology threats: Demand heterogeneity and technology retreats. Industrial and Corporate Change, 19(5), 1655–1675. https://doi.org/https://doi.org/10.1093/icc/dtq046
   Web of Science ®Google Scholar
• Baden-Fuller, C., & Haefliger, S. (2013). Business models and technological innovation. Long Range Planning, 46(6), 419–426. https://doi.org/https://doi.org/10.1016/j.lrp.2013.08.023
   Web of Science ®Google Scholar
• Baines, T. S., Lightfoot, H. W., & Kay, J. M. (2009). Servitized manufacture: Practical challenges of delivering integrated products and services. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 223(9), 1207–1215. https://doi.org/https://doi.org/10.1243/09544054JEM1552
   Web of Science ®Google Scholar
• Baldwin, C. Y., & Clark, K. B. (2000). Design rules: Volume 1. The power of modularity. MIT Press.
   Google Scholar
• Belastingdienst. (2020). Ik koop of lease een auto van de zaak. https://www.belastingdienst.nl/wps/wcm/connect/bldcontentnl/belastingdienst/zakelijk/ondernemen/ik_koop_of_lease_een_auto_van_de_zaak
   Google Scholar
• Benedettini, O., Neely, A., & Swink, M. (2015). Why do servitized firms fail? A risk-based explanation. International Journal of Operations & Production Management, 35(6), 946–979. https://doi.org/https://doi.org/10.1108/IJOPM-02-2014-0052
   Web of Science ®Google Scholar
• Chandy, R. K., & Tellis, G. J. (2000). The incumbent’s curse? Incumbency, size, and radical product innovation. Journal of Marketing, 64(3), 1–17. https://doi.org/https://doi.org/10.1509/jmkg.64.3.1.18033
   Web of Science ®Google Scholar
• Chesbrough, H. (2010). Business model innovation: Opportunities and barriers. Long Range Planning, 43(2–3), 354–363. https://doi.org/https://doi.org/10.1016/j.lrp.2009.07.010
   Web of Science ®Google Scholar
• Christensen, C. M. (1993). The rigid disk drive industry: A history of commercial and technological turbulence. Business History Review, 67(4), 531–588. https://doi.org/https://doi.org/10.2307/3116804
   Web of Science ®Google Scholar
• Christensen, C. M. (1997). The innovator’s Dilemma: When new technologies cause great firms to fail. Harvard Business School Press.
   Google Scholar
• Christensen, C. M., & Raynor, M. (2003). The innovator’s solution: Creating and sustaining successful growth. Harvard Business Review Press.
   Google Scholar
• Ciulli, F., & Kolk, A. (2019). Incumbents and business model innovation for the sharing economy: Implications for sustainability. Journal of Cleaner Production, 214, 995–1010. https://doi.org/https://doi.org/10.1016/j.jclepro.2018.12.295
   Web of Science ®Google Scholar
• Cui, M., & Pan, S. L. (2015). Developing focal capabilities for e-commerce adoption: A resource orchestration perspective. Information and Management, 52(2), 200–209. https://doi.org/https://doi.org/10.1016/j.im.2014.08.006
   Web of Science ®Google Scholar
• Cusumano, M. A., Kahl, S. J., & Suarez, F. F. (2015). Services, industry evolution, and the competitive strategies of product firms. Strategic Management Journal, 36(4), 559–575. https://doi.org/https://doi.org/10.1002/smj.2235
   Web of Science ®Google Scholar
• Du, Y., Cui, M., & Su, J. (2018). Implementation processes of online and offline channel conflict management strategies in manufacturing enterprises: A resource orchestration perspective. International Journal of Information Management, 39, 136–145. https://doi.org/https://doi.org/10.1016/j.ijinfomgt.2017.11.006
   Web of Science ®Google Scholar
• Dubois, A., & Gadde, L.-E. (2002). Systematic combining: An abductive approach to case research. Journal of Business Research, 55(7), 553–560. https://doi.org/https://doi.org/10.1016/S0148-2963(00)00195-8
   Web of Science ®Google Scholar
• Eisenhardt, K. M., & Graebner, M. E. (2007). Theory building from cases: Opportunities and challenges. Academy of Management Journal, 50(1), 25–32. https://doi.org/https://doi.org/10.5465/amj.2007.24160888
   Web of Science ®Google Scholar
• Erich, M. (2013). Assetvisie Autoleasemaatschappijen. Autolease op weg naar 2020. https://docplayer.nl/718786-Ing-economisch-bureau-assetvisie-autoleasemaatschappijen-autolease-op-weg-naar-2020.html
   Google Scholar
• Frenken, K., & Schor, J. (2017). Putting the Ssharing Eeconomy into Pperspective. Environmental Innovation and Societal Transitions. 23, 3–10.https://doi.org/https://doi.org/10.1016/j.eist.2017.01.003
   Google Scholar
• Genzlinger, F., Zejnilovic, L., & Bustinza, O. F. (2020). Servitization in the automotive industry: How car manufacturers become mobility service providers. Strategic Change, 29(2), 215–226. https://doi.org/https://doi.org/10.1002/jsc.2322
   Google Scholar
• Gomez, J., Lanzolla, G., & Maicas, J. P. (2016). The role of industry dynamics in the persistence of first mover advantages. Long Range Planning, 49(2), 265–281. https://doi.org/https://doi.org/10.1016/j.lrp.2015.12.006
   Web of Science ®Google Scholar
• Graus, W., & Worrell, E. (2008). The principal–agent problem and transport energy use: Case study of company lease cars in the Netherlands. Energy Policy, 36(10), 3745–3753. https://doi.org/https://doi.org/10.1016/j.enpol.2008.07.005
   Web of Science ®Google Scholar
• Helfat, C. E., & Lieberman, M. B. (2002). The birth of capabilities: Market entry and the importance of pre-history. Industrial and Corporate Change, 11(4), 725–760. https://doi.org/https://doi.org/10.1093/icc/11.4.725
   Web of Science ®Google Scholar
• Jelassi, T., & Leenen, S. (2003). An e-commerce sales model for manufacturing companies: A Conceptual framework and a European example. European Management Journal, 21(1), 38–47. https://doi.org/https://doi.org/10.1016/S0263-2373(02)00151-2
   Google Scholar
• Kaplan, S., & Tripsas, M. (2008). Thinking about technology: Applying a cognitive lens to technical change. Research Policy, 37(5), 790–805. https://doi.org/https://doi.org/10.1016/j.respol.2008.02.002
   Web of Science ®Google Scholar
• Kenney, M., & Zysman, J. (2016). The rise of the platform economy. Issues in Science and Technology, 32(3), 61–69. http://issues.org/32-3/the-rise-of-the-platform-economy/
   Web of Science ®Google Scholar
• Kim, J. C., & Chun, S. H. (2018). Cannibalization and competition effects on a manufacturer’s retail channel strategies: Implications on an omni-channel business model. Decision Support Systems, 109, 5–14. https://doi.org/https://doi.org/10.1016/j.dss.2018.01.007
   Web of Science ®Google Scholar
• Klepper, S., & Simons, K. L. (2000). Dominance by birthright: Entry of prior radio producers and competitive ramifications in the U.S. television receiver industry. Strategic Management Journal, 21(10–11), 997–1016. https://doi.org/https://doi.org/10.1002/1097-0266(200010/11)21:10/11<997::AID-SMJ134>3.0.CO;2-O
   Web of Science ®Google Scholar
• Kumaraswamy, A., Garud, R., & Ansari, S. (2018). Perspectives on disruptive innovations. Journal of Management Studies, 55(7), 1025–1042. https://doi.org/https://doi.org/10.1111/joms.12399
   Web of Science ®Google Scholar
• Lieberman, M. B., & Montgomery, D. B. (1988). First‐mover advantages. Strategic Management Journal, 9(S1), 41–58. https://doi.org/https://doi.org/10.1002/smj.4250090706
   Web of Science ®Google Scholar
• Lightfoot, H., Baines, T., & Smart, P. (2013). The servitization of manufacturing: A systematic literature review of interdependent trends. International Journal of Operations & Production Management, 33(11–12), 1408–1434. https://doi.org/https://doi.org/10.1108/IJOPM-07-2010-0196
   Web of Science ®Google Scholar
• Markides, C. (2006). Disruptive innovation: In need of better theory. Journal of Product Innovation Management, 23(1), 19–25. https://doi.org/https://doi.org/10.1111/j.1540-5885.2005.00177.x
   Web of Science ®Google Scholar
• Markides, C., & Geroski, P. A. (2005). Fast second: How successful companies bypass radical innovation to enter and dominate new markets. Jossey-Bass. https://doi.org/https://doi.org/10.1108/ijppm.2005.07954dae.002
   Google Scholar
• Markides, C., & Sosa, L. (2013). Pioneering and first mover advantages: The importance of business models. Long Range Planning, 46(4–5), 325–334. https://doi.org/https://doi.org/10.1016/j.lrp.2013.06.002
   Web of Science ®Google Scholar
• Nambisan, S., Lyytinen, K., Majchrzak, A., & Song, M. (2017). Digital innovation management: Reinventing innovation management research in a digital world. MIS Quarterly, 41(1), 223–238. https://doi.org/https://doi.org/10.25300/misq/2017/41:1.03
   Web of Science ®Google Scholar
• Nayum, A., & Klöckner, C. A. (2014). A comprehensive socio-psychological approach to car type choice. Journal of Environmental Psychology, 40, 401–411. https://doi.org/https://doi.org/10.1016/j.jenvp.2014.10.001
   Web of Science ®Google Scholar
• OECD. (2001). OECD glossary of statistical terms. OECD glossary of statistical terms - financial lease – BPM definition. https://stats.oecd.org/glossary/detail.asp?ID=975
   Google Scholar
• Pelzer, P., Frenken, K., & Boon, W. (2019). Institutional entrepreneurship in the platform economy: How Uber tried (and failed) to change the Dutch taxi law. Environmental Innovation and Societal Transitions, 33, 1–12. https://doi.org/https://doi.org/10.1016/j.eist.2019.02.003
   Web of Science ®Google Scholar
• Pierce, L. (2012). Organizational structure and the limits of knowledge sharing: Incentive conflict and agency in car leasing. Management Science, 58(6), 1106–1121. https://doi.org/https://doi.org/10.1287/mnsc.1110.1472
   Web of Science ®Google Scholar
• Porter, M. E. (1996). What is strategy? Harward Business Review, 74(6), 61–78. https://onlinelibrary.wiley.com/doi/pdf/10.1111/j.1467-6486.1996.tb00796.x?casa_token=i2_eBF81WisAAAAA:t61C8OFzLZXzKJ039W2tpbfjvyOePbu6mKTRfXDMJDPIJvdn4_gFH_HPhLtiLG0pE3ZVYIQgSZptmcA
   PubMed Web of Science ®Google Scholar
• Raddats, C., & Easingwood, C. (2010). Services growth options for B2B product-centric businesses. Industrial Marketing Management, 39(8), 1334–1345. https://doi.org/https://doi.org/10.1016/j.indmarman.2010.03.002
   Web of Science ®Google Scholar
• Raddats, C., Kowalkowski, C., Benedettini, O., Burton, J., & Gebauer, H. (2019). Servitization: A contemporary thematic review of four major research streams. Industrial Marketing Management, 83, 207–223. https://doi.org/https://doi.org/10.1016/j.indmarman.2019.03.015
   Web of Science ®Google Scholar
• Reischauer, G., & Mair, J. (2018). How organizations strategically govern online communities: Lessons from the sharing economy. Academy of Management Discoveries, 4(3), 220–247. https://doi.org/https://doi.org/10.5465/amd.2016.0164
   Web of Science ®Google Scholar
• Robinson, W. T., & Chiang, J. (2002). Product development strategies for established market pioneers, early followers, and late entrants. Strategic Management Journal, 23(9), 855–866. https://doi.org/https://doi.org/10.1002/smj.257
   Web of Science ®Google Scholar
• Robinson, W. T., Kalyanaram, G., & Urban, G. L. (1994). First-mover advantages from pioneering new markets: A survey of empirical evidence. Review of Industrial Organization, 9(1), 1–23. https://doi.org/https://doi.org/10.1007/BF01024216
   Google Scholar
• Sahal, D. (1985). Technological guideposts and innovation avenues. Research Policy, 14(2), 61–82. https://doi.org/https://doi.org/10.1016/0048-7333(85)90015-0
   Web of Science ®Google Scholar
• Santos, F. M., & Eisenhardt, K. M. (2009). Constructing markets and shaping boundaries: Entrepreneurial power in nascent fields. Academy of Management Journal, 52(4), 643–671. https://doi.org/https://doi.org/10.5465/amj.2009.43669892
   Web of Science ®Google Scholar
• Schnaars, S. P. (1994). Managing imitation strategies. Free Press.
   Google Scholar
• Sosna, M., Trevinyo-Rodríguez, R. N., & Velamuri, S. R. (2010). Business model innovation through trial-and-error learning: The Naturhouse case. Long Range Planning, 43(2–3), 383–407. https://doi.org/https://doi.org/10.1016/j.lrp.2010.02.003
   Web of Science ®Google Scholar
• Swann, G. M. P. (2009). The economics of innovation: An introduction. Edward Elgar Publishing.
   Google Scholar
• Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509–533. https://doi.org/https://doi.org/10.1002/(SICI)1097-0266(199708)18:7<509::AID-SMJ882>3.0.CO;2-Z
   Web of Science ®Google Scholar
• Thelen, K. (2018). Regulating uber: The politics of the platform economy in Europe and the United States. Perspectives on Politics, 16(4), 938–953. https://doi.org/https://doi.org/10.1017/S1537592718001081
   Web of Science ®Google Scholar
• Tongur, S., & Engwall, M. (2014). The business model dilemma of technology shifts. Technovation, 34(9), 525–535. https://doi.org/https://doi.org/10.1016/j.technovation.2014.02.006
   Web of Science ®Google Scholar
• Tripsas, M. (2009). Technology, identity, and inertia through the lens of “the digital photography company”. Organization Science, 20(2), 441–460. https://doi.org/https://doi.org/10.1287/orsc.1080.0419
   Web of Science ®Google Scholar
• Tripsas, M., & Gavetti, G. (2000). Capabilities, cognition, and inertia: Evidence from digital imaging [Special Issue: The Evolution of Firm Capabilities]. Strategic Management Journal, 21(10/11), 1147–1161. https://doi.org/https://doi.org/10.1002/1097-0266(200010/11)21:10/11<1147::AID-SMJ128>3.0.CO;2-R
   Web of Science ®Google Scholar
• Vaskelainen, T., & Piscicelli, L. (2018). Online and offline communities in the sharing economy. Sustainability (Switzerland), 10(8), 2927. https://doi.org/https://doi.org/10.3390/su10082927
   Web of Science ®Google Scholar
• Vereniging van Nederlandse Autoleasemaatschappijen. (2016). VNA Autoleasemarkt in cijfers 2015. https://www.vna-lease.nl/website/iedereen/feiten-cijfers/infographics-2015
   Google Scholar
• Vereniging van Nederlandse Autoleasemaatschappijen. (2020a). Autoleasemarkt in cijfers 2018. https://www.vna-lease.nl/website/iedereen/feiten-cijfers/infographics-2018
   Google Scholar
• Vereniging van Nederlandse Autoleasemaatschappijen. (2020b). VNA Begrippenlijst. https://www.vna-lease.nl/begrippenlijst
   Google Scholar
• Weber, F., Lehmann, J., Graf-Vlachy, L., & König, A. (2019). Institution-infused sensemaking of discontinuous innovations: The case of the sharing economy. Journal of Product Innovation Management, 36(5), 632–660. https://doi.org/https://doi.org/10.1111/jpim.12499
   Web of Science ®Google Scholar
• Yeow, A., Soh, C., & Hansen, R. (2018). Aligning with new digital strategy: A dynamic capabilities approach. Journal of Strategic Information Systems, 27(1), 43–58. https://doi.org/https://doi.org/10.1016/j.jsis.2017.09.001
   Web of Science ®Google Scholar
• Zhang, W., & Banerji, S. (2017). Challenges of servitization: A systematic literature review. Industrial Marketing Management, 65, 217–227. https://doi.org/https://doi.org/10.1016/j.indmarman.2017.06.003
   Web of Science ®Google Scholar