A Shift in the Research Design Approach: Reporting on the Complexities of the Application of Human Centred Design and the Co-Design Process in a Library Setting

References

• Acumen. 2012. “HCD Workshops: An Introduction to Human Centred Design.” Acumen Accessed 29 June 2015. http://static1.squirespace.com/static/introduction+to+Human+Centred+Design.pdf
   Google Scholar
• Berg, B. L. 2001. Qualitative Research Methods for the Social Sciences. Boston, MA: Allyn & Bacon Publishers.
   Google Scholar
• Baum, F., C. Macdougall, and D. Smith. 2006. “Participatory Action Research.” Journal of Epidemiology and Community Health 60 (10): 854–857. doi:10.1136/jech-2017-209954.
   PubMed Web of Science ®Google Scholar
• Byrne, E., and S. Sahay. 2007. “Participatory Design for Social Development: A South African Case Study on Community-Based Health Information Systems.” Information Technology for Development 13 (1): 71–94. doi:10.1002/itdj.20126.
   Google Scholar
• Donaldson, T. 1980. “News- Sasolburg Public Library.” South African Libraries: 117–118.
   Google Scholar
• Eaton, G. 2016. “Wayfinding in the Library: Book Searches and Route Uncertainty.” American Library Association 30 (4): 519–527. doi:https://doi.org/10.5860/crln.72.11.8676.
   Google Scholar
• Frawley, J. 2012. “mStories: Exploring Modes of Participation in a Creative Storytelling Project.” anzMLearn Transactions on Mobile Learning 1 (1): 10–14. doi:10.1504/ijmlo.2011.045322.
   Google Scholar
• Frascara, J. 1988. “Graphic Design: Fine Art or Social Science?” Design Issues 5 (1): 18–29. https://www.jstor.org/stable/1511556?seq=1#page_scan_tab_contents.
   Google Scholar
• Fenn, T. 2015. “Framing Complexity: An Experiences-les Approach to Designing User Research.” Paper presented at the annual meeting for the Design Journal of Southern Africa, DEFSA, September 112-126.
   Google Scholar
• Giacomin, J. 2014. “What Is Human Centred Design?” The Design Journal 17 (4): 606–623. http://hcdi.brunel.ac.uk/files/What%20is%20Human%20Centred%20Design.pdf doi:10.2752/175630614X14056185480186.
   Web of Science ®Google Scholar
• Hopkins, P. E. 2007. “Thinking Critically and Creatively about Focus Groups.” Wiley 39 (4): 528–535. https://doi.org/10.1111/geob.12071 doi:10.1111/j.1475-4762.2007.00766.x.
   Google Scholar
• IDEO. 2012. “A Toolkit for Human-centred Design.” IDEO. Accessed 14 October 2015. https://www.ideo.com/by-ideo/human-centered-design-toolkit
   Google Scholar
• IDEO.org. 2015. “The Field Guide to Human-centred Design.” IDEO org. Accessed 10 October 2015. http://www.designkit.org/resources/1
   Google Scholar
• Kanstrup, A. M., and E. Christiansen. 2005. “Model Power – Still an Issue?” In Critical Computing: Between Sense and Sensibility, edited by O. W. Bertelsen, N.O. Bouvin, P. G. Krogh, and M. Kyng, 165–168. New York: ACM Press.
   Google Scholar
• Kindon, S., R. Pain, and M. Kesby. 2007. “Participatory Action Research: Origins, Approaches and Methods.” In Participatory Action Research Approaches and Methods: Connecting People, Participation and Place. London: Routledge.
   Google Scholar
• Kitzinger, J. 1994. “The Methodology of Focus Groups: The Importance of Interaction between Researcher and Participants.” Sociology of Health and Illness 16 (1): 103–121. doi:10.1111/1467-9566.ep11347023.
   Web of Science ®Google Scholar
• Krueger, A. A., and M. A. Casey. 2015. Focus Groups: A Practical Guide for Applied Research. London: Sage Publications Inc.
   Google Scholar
• Koskinen, I., T. Mattelmäki, and K. Battarbee. 2003. Empathic Design: User Experience in Product Design. London: IT Press.
   Google Scholar
• McDonald, A. 2007. “The Top Ten Qualities of Good Library Space.” In IFLA Library Building Guidelines, edited by Latimer, K., and H. Niegaard. Munich: K. G. Saur.
   Google Scholar
• Milledge, D., R. Pain, and G. Whitman. 2010. “Participatory Action Research Toolkit: An Introduction to using PAR as an Approach to Learning, Research and Action.” Durham University. Accessed 17 September 2015. https://www.dur.ac.uk/resources/beacon/PARtoolkit.pdf
   Google Scholar
• Morgan, D. L. 1997. Focus Groups as Qualitative Research. London: Sage Publications.
   Google Scholar
• Riquelme, P. 2013. “The Helsinki Public Library: Rethinking the Public Library.” Phd diss., Aalto University.
   Google Scholar
• Sanders, E. B. N. 2002. “From User-Centred To Participatory Design Approaches, Makind Design Connections.” Chap. 1 in Design and Social Sciences. Florida: Taylor and Francis.
   Google Scholar
• Simonson, J., and V. A. Bushaw. 1993. “Participatory Action Research –Easier Said than Done.” The American Sociologist 24 (1): 27–38. https://link.springer.com/article/10.1007/BF02691943 doi:10.1007/BF02691943.
   Google Scholar
• Steen, M. 2012. “Human-Centred Design as Fragile Encounter.” Design Issues 28 (1): 72–80. doi:10.1162/DESI_a_00125.
   Web of Science ®Google Scholar
• Steen, M. 2011. “Tensions in Human Centred Design.” International Journal of co-Creation in Design and the Arts 7 (1): 45–60. doi:10.1080/15710882.2011.563314.
   Web of Science ®Google Scholar
• Susman, G. I. 1983. Action Research: A Socio-Technical System Perspective. London: Sage Publications.
   Google Scholar