References
- Alkov, R. A., M. S. Borowsky, D. W. Williamson, and D. W. Yacavone. 1992. “The Effect of Trans-Cockpit Authority Gradient on Navy/Marine Helicopter Mishaps.” Aviation, Space, and Environmental Medicine 63 (8): 659–661.
- Appelbaum, N. P., A. Dow, P. E. Mazmanian, D. K. Jundt, and E. N. Appelbaum. 2016. “The Effects of Power, Leadership and Psychological Safety on Resident Event Reporting.” Medical Education 50 (3): 343–350. doi:https://doi.org/10.1111/medu.12947.
- Australian Transport Safety Bureau. 2015a. Derailment of Sydney Trains Passenger Train 602M. (RO-2014-001). Retrieved from www.atsb.gov.au
- Australian Transport Safety Bureau. 2015b. Safeworking breaches involving Absolute Signal Blocking (RO-2013-018). Retrieved from www.atsb.gov.au
- Australian Transport Safety Bureau. 2016. Wrong running direction involving passenger train 165-S (RO-2015-005). Retrieved from www.atsb.gov.au
- Australian Transport Safety Bureau. 2017. Safe work on track across Australia (RI-2014-011). Retrieved from www.atsb.gov.au
- Baldry, C., and J. Ellison. 2006. “Off the Rails: factors Affecting Track Worker Safety in the Rail Industry.” Employee Relations 28 (3): 255–272. doi:https://doi.org/10.1108/01425450610661234.
- Baysari, M. T., A. S. McIntosh, and J. R. Wilson. 2008a. “Analysis of Australian and UK Rail Incidents and Accidents Using Retrospective TRACEr Lite for Train Drivers.” Paper Presented at the Proceedings of the Human Factors and Ergonomics Society Annual Meeting.
- Baysari, M. T., A. S. McIntosh, and J. R. Wilson. 2008b. “Understanding the Human Factors Contribution to Railway Accidents and Incidents in Australia.” Accident; Analysis and Prevention 40 (5): 1750–1757. doi:https://doi.org/10.1016/j.aap.2008.06.013.
- Baysari, M. T., C. Caponecchia, A. S. McIntosh, and J. R. Wilson. 2009. “Classification of Errors Contributing to Rail Incidents and Accidents: A Comparison of Two Human Error Identification Techniques.” Safety Science 47 (7): 948–957. doi:https://doi.org/10.1016/j.ssci.2008.09.012.
- Baysari, M. T., C. Caponecchia, and A. S. McIntosh. 2011. “A Reliability and Usability Study of TRACEr-RAV: The Technique for the Retrospective Analysis of Cognitive errors-for rail, Australian version.” Applied Ergonomics 42 (6): 852–859. doi:https://doi.org/10.1016/j.apergo.2011.01.009.
- Cheng, Y.-H., and Y.-C. Tsai. 2011. “Railway-Controller-Perceived Competence in Incidents and Accidents.” Ergonomics 54 (12): 1130–1146. doi:https://doi.org/10.1080/00140139.2011.622795.
- Cookson, S. 2009. “Airline Accidents Involving Linguistic Factors.” Australian Review of Applied Linguistics 24 (3):22.1–22.14. doi:https://doi.org/10.2104/aral0922.
- Cooper, S., R. Endacott, and R. Cant. 2010. “Measuring Non-Technical Skills in Medical Emergency Care: A Review of Assessment Measures.” Open Access Emergency Medicine: OAEM 2: 7–16. doi:https://doi.org/10.2147/oaem.s6693.
- Daniels, M. A., and G. J. Greguras. 2014. “Exploring the Nature of Power Distance: Implications for Micro- and Macro-Level Theories, Processes, and Outcomes.” Journal of Management 40 (5): 1202–1229. doi:https://doi.org/10.1177/0149206314527131.
- Diehl, A. 1991. “Does Cockpit Management Training Reduce Aircrew Error?.” Paper presented at the 22nd International Seminar, International Society of Air Safety Investigators, Canberra, Australia.
- Dobson, K., A. Moors, and B. J. Norris. 2014. Literature Review of Safety Critical Communication Methodologies. Retrieved 23 August 2018, from Interfleet Transport Advisory Ltd. https://www.era.europa.eu/Document-Register/Documents/Appendix%20A%20Literature%20Review.pdf
- Dorrian, J., S. D. Baulk, and D. Dawson. 2011. “Work Hours, Workload, Sleep and Fatigue in Australian Rail Industry Employees.” Applied Ergonomics 42 (2): 202–209. doi:https://doi.org/10.1016/j.apergo.2010.06.009.
- Dunbar, N. E. 2015. “A Review of Theoretical Approaches to Interpersonal Power.” Review of Communication 15 (1): 1–18. doi:https://doi.org/10.1080/15358593.2015.1016310.
- Ergai, A., T. Cohen, J. Sharp, D. Wiegmann, A. Gramopadhye, and S. Shappell. 2016. “Assessment of the Human Factors Analysis and Classification System (HFACS): Intra-Rater and Inter-Rater Reliability.” Safety Science 82(Supplement C): 393–398. doi:https://doi.org/10.1016/j.ssci.2015.09.028.
- Farrington-Darby, T., J. R. Wilson, B. J. Norris, and T. Clarke. 2006. “A Naturalistic Study of Railway Controllers.” Ergonomics 49 (12-13): 1370–1394. doi:https://doi.org/10.1080/00140130600613000.
- Farrington-Darby, T., L. Pickup, and J. R. Wilson. 2005. “Safety Culture in Railway Maintenance.” Safety Science 43 (1): 39–60. doi:https://doi.org/10.1016/j.ssci.2004.09.003.
- Federal Aviation Administration. 1993. Crew Resource Management Training. Retrieved from https://rgl.faa.gov/Regulatory_and_Guidance_Library/rgAdvisoryCircular.nsf/list/AC%20120-51A/$FILE/AC%20120-51A.pdf
- Ferrari, R. 2015. “Writing Narrative Style Literature Reviews.” Medical Writing 24 (4): 230–235. doi:https://doi.org/10.1179/2047480615Z.000000000329.
- Flin, R., R. Patey, R. Glavin, and N. Maran. 2010. “Anaesthetists’ non-technical skills.” British Journal of Anaesthesia 105 (1): 38–44. doi:https://doi.org/10.1093/bja/aeq134.
- Gibson, W. H., A. Mills, and S. Hesketh. 2012. “The Classification and Analysis of Railway Incident Reports.” In Rail Human Factors around the World: Impacts on and of People for Successful Rail Operations, edited by J. R. Wilson, A. Mills, T. Clarke, J. Rajan, & N. Dadashi, 11–19. Taylor & Francis.
- Gibson, W. H., E. D. Megaw, M. S. Young, and E. Lowe. 2006. “A Taxonomy of Human Communication Errors and Application to Railway Track Maintenance.” Cognition, Technology & Work 8 (1): 57–66. doi:https://doi.org/10.1007/s10111-005-0020-x.
- Golightly, D., B. Ryan, N. Dadashi, L. Pickup, and J. R. Wilson. 2013. “Use of Scenarios and Function Analyses to Understand the Impact of Situation Awareness on Safe and Effective Work on Rail Tracks.” Safety Science 56(Supplement C): 52–62. doi:https://doi.org/10.1016/j.ssci.2012.08.007.
- Gordon, M., D. Darbyshire, and P. Baker. 2012. “Non-technical skills training to enhance patient safety: a systematic review.” Medical Education 46 (11): 1042–1054. doi:https://doi.org/10.1111/j.1365-2923.2012.04343.x.
- Gordon, S., and B. O’Connor. 2012. “What Goes without Saying in Patient Safety.” In First, Do Less Harm: Confronting the Inconvenient Problems of Patient Safety, edited by R. Koppel & S. Gordon, 41–61. Ithaca: ILR Press.
- Griffith, J. C., D. L. Roberts, and R. T. Wakeham. 2015. “A Meta-Analysis of Crew Resource Management/Incident Command Systems Implementation Studies in the Fire and Emergency Services.” Journal of Aviation/Aerospace Education & Research 25 (1): 1–25. doi:https://doi.org/10.15394/jaaer.2015.1647.
- Hazrati, A. 2015. “Intercultural Communication and Discourse Analysis: The Case of Aviation English.” Procedia - Social and Behavioral Sciences 192: 244–251. doi:https://doi.org/10.1016/j.sbspro.2015.06.035.
- Helmreich, R. L. 1994. “Anatomy of a System Accident: The Crash of Avianca Flight 052.” The International Journal of Aviation Psychology 4 (3): 265–284. doi:https://doi.org/10.1207/s15327108ijap0403_4.
- Hofstede, G. 1983. “The Cultural Relativity of Organizational Practices and Theories.” Journal of International Business Studies 14 (2): 75–89. doi:https://doi.org/10.1057/palgrave.jibs.8490867.
- Hofstede, G. H., G. J. Hofstede, and M. Minkov. 2010. Cultures and organizations: Software of the mind. Retrieved from https://e-edu.nbu.bg/pluginfile.php/900222/mod_resource/content/1/G.Hofstede_G.J.Hofstede_M.Minkov%20-%20Cultures%20and%20Organizations%20-%20Software%20of%20the%20Mind%203rd_edition%202010.pdf
- Hollnagel, E. 2012. “The Third Age of Human Factors: From Independence to Interdependence.” In Rail Human Factors around the World: Impacts on and of People for Successful Rail Operations edited by J. R. Wilson, A. Mills, T. Clarke, J. Rajan, & N. Dadashi, 1–10. Boca Raton, FL: Taylor & Francis.
- Itoh, K., and H. B. Andersen. 2008. “A National Survey on Healthcare Safety Culture in Japan: Analysis of 20,000 Staff Responses from 84 Hospitals.” Management, 4, 22–29.
- Jiing-Lih, F., R. D. Hackett, and L. Jian. 2007. “Individual-Level Cultural Values as Moderators of Perceived Organisational support - Employee Outcome Relationships in China: Comparing the Effects of Power Distance and Traditionality.” Academy of Management Journal 50 (3): 715–729. doi:https://doi.org/10.5465/amj.2007.25530866.
- Kanki, B. 1995. “Communication Research in Aviation and Space Operations: symptoms and Strategies of Crew Coordination.” In Methods and Metrics of Voice Communication, edited by B. Kanki & O. V. Prinzo, A23–A28. Washington, DC, U.S.: Department of Transportation Federal Aviation Administration.
- Kemper, P. F., C. van Dyck, C. Wagner, and M. de Bruijne. 2017. “Implementation of Crew Resource Management: A Qualitative Study in 3 Intensive Care Units.” Journal of Patient Safety 13 (4): 223–231. doi:https://doi.org/10.1097/PTS.0000000000000145.
- Klampfer, B., E. Grey, A. Lowe, B. Hayward, and K. Branford. 2012. “Reaping the benefits - How Railways Can Build on Lessons Learned from Crew Resource Management.” In Rail Human Factors around the World: Impacts on and of People for Successful Rail Operations, edited by J. R. Wilson, A. Mills, T. Clarke, J. Rajan, & N. Dadashi, 645–655. Boca Raton, FL: Taylor & Francis.
- Klockner, K. 2012. Human Factors in Rail Regulation: Modelling a Theory of Non-Linear Rail Accident and Incident Networks Using the Contributing Factors Framework, Paper presented at the Occupational Safety In Transport, Gold Coast, Australia.
- Kyriakidis, M., A. Majumdar, and W. Y. Ochieng. 2015. “Data Based Framework to Identify the Most Significant Performance Shaping Factors in Railway Operations.” Safety Science 78(Supplement C): 60–76. doi:https://doi.org/10.1016/j.ssci.2015.04.010.
- Madigan, R., D. Golightly, and R. Madders. 2016. “Application of Human Factors Analysis and Classification System (HFACS) to UK Rail Safety of the Line Incidents.” Accident; Analysis and Prevention 97: 122–131. doi:https://doi.org/10.1016/j.aap.2016.08.023.
- Marquardt, N., S. Robelski, and G. G. Jenkins. 2011. “Designing and Evaluating a Crew Resource Management Training for Manufacturing Industries.” Human Factors and Ergonomics in Manufacturing & Service Industries 21 (3): 287–304. doi:https://doi.org/10.1002/hfm.20234.
- Mathews, E. 2012. Most accident investigators lack the tools and training to analyze language related factors in aviation accidents.
- McInerney, P. A. 2005. Special Commission of Inquiry into the Waterfall Rail Accident. Retrieved from www.onsr.com.au
- Mearns, K., and S. Yule. 2009. “The Role of National Culture in Determining Safety Performance: Challenges for the Global Oil and Gas Industry.” Safety Science 47 (6): 777–785. doi:https://doi.org/10.1016/j.ssci.2008.01.009.
- Mearns, K., T. Rundmo, R. Flin, R. Gordon, and M. Fleming. 2004. “Evaluation of Psychosocial and Organizational Factors in Offshore Safety: A Comparative Study.” Journal of Risk Research 7 (5): 545–561. doi:https://doi.org/10.1080/1366987042000146193.
- Merritt, A. 2000. “Culture in the Cockpit: Do Hofstede’s Dimensions Replicate? ” Journal of Cross-Cultural Psychology 31 (3): 283–301. doi:https://doi.org/10.1177/0022022100031003001.
- Morgan, J. I., R. Abbott, P. Furness, and J. Ramsay. 2016. “UK Rail Workers’ Perceptions of Accident Risk Factors: An Exploratory Study.” International Journal of Industrial Ergonomics 55(Supplement C): 103–113. doi:https://doi.org/10.1016/j.ergon.2016.08.003.
- Naweed, A. 2013. “Psychological Factors for Driver Distraction and Inattention in the Australian and New Zealand Rail Industry.” Accident; Analysis and Prevention 60(Supplement C): 193–204. doi:https://doi.org/10.1016/j.aap.2013.08.022.
- Naweed, A. 2018. A Team Drives the Train: Human Factors in Train Controller Perspectives of the Controller-Driver Dynamic. Paper presented at the Congress of the International Ergonomics Association.
- Naweed, A. 2020. “Getting Mixed Signals: connotations of Teamwork as Performance Shaping Factors in Network Controller and Rail Driver Relationship Dynamics.” Applied Ergonomics 82: 102976 doi:https://doi.org/10.1016/j.apergo.2019.102976.
- Naweed, A., and P. Murphy. (2019.). “Exploring Non-Technical Skills Linked with Inadvertent Increases in Safety-Risk in Rail Network Control: A Preliminary Scenario-Based Analysis.” Paper presented at the 12th World Congress in Rail Research, Tokyo, Japan.
- Naweed, A., M. S. Young, and J. Aitken. 2019. “Caught between a Rail and a Hard Place: A Two-Country Meta-Analysis of Factors That Impact Track Worker Safety in Lookout-Related Rail Incidents.” Theoretical Issues in Ergonomics Science 20 (6): 731–762. doi:https://doi.org/10.1080/1463922X.2019.1605630.
- Naweed, A., S. Rainbird, and C. Dance. 2015. “Are You Fit to Continue? Approaching Rail Systems Thinking at the Cusp of Safety and the Apex of Performance.” Safety Science 76: 101–110. doi:https://doi.org/10.1016/j.ssci.2015.02.016.
- Naweed, Anjum, Ganesh Balakrishnan, and Jillian Dorrian. 2018. “Going Solo: Hierarchical Task Analysis of the Second Driver in “Two-up” (multi-person) freight rail operations.” Appl Ergon 70: 202–231. doi:https://doi.org/10.1016/j.apergo.2018.01.002.
- Oberlin, R. 2018. “Improving Disaster Outcomes with Better Decision Making.” Journal of Business Continuity & Emergency Planning 11 (3): 279–286.
- Oborn, E., and S. Dawson. 2010. “Knowledge and Practice in Multidisciplinary Teams: Struggle, Accommodation and Privilege.” Human Relations 63 (12): 1835–1857. doi:https://doi.org/10.1177/0018726710371237.
- Office of Transport Safety Investigations. 2012. Signal passed at danger and opposing movement between two freight trains, Gunnedah. Retrieved from www.otsi.nsw.gov.au
- Olsen, N. S. 2011. “Coding ATC Incident Data Using HFACS: Inter-Coder Consensus.” Safety Science 49 (10): 1365–1370. doi:https://doi.org/10.1016/j.ssci.2011.05.007.
- Orasanu, J., U. Fischer, and J. Davison. 1997. Cross-Cultural Barriers to Effective Communication in Aviation.
- Phillips, R. O., and F. Sagberg. 2014. “What Did You Expect? CREAM Analysis of Hazardous Incidents Occurring on Approach to Rail Signals.” Safety Science 66: 92–100. doi:https://doi.org/10.1016/j.ssci.2014.02.003.
- Rail Accident Investigation Branch 2017. Class investigation into accidents and near misses involving trains and track workers outside possessions. Retrieved from Derby, UK: www.gov.uk/raib
- Rail Safety and Standards Board. 2010. Research Programme Operations and Management Non-technical skills required in the train driver role: skills, behavioural markers and guidance notes. Retrieved from https://www.sparkrail.org/pages/library.aspx
- Rail Safety and Standards Board. 2008. Understanding Human Factors. A Guide for the Railway Industry. Retrieved from https://www.sparkrail.org/pages/library.aspx
- Rail Safety and Standards Board. 2016. A Good Practice Guide to Integrating Non-Technical Skills into Rail Safety Critical Roles. Retrieved from https://www.sparkrail.org/pages/library.aspx
- Rainbird, S., and A. Naweed. 2017. “Signs of Respect: embodying the Train Driver–Signal Relationship to Avoid Rail Disasters.” Applied Mobilities 2 (1): 50–66. doi:https://doi.org/10.1080/23800127.2016.1252176.
- Reason, J. T. 2016. Managing the Risks of Organizational Accidents. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&AuthType=sso&db=nlebk&AN=1166101&site=ehost-live&authtype=sso&custid=s3716178
- Revill, G. 2005. “Railway Labour and the Geography of Collective Bargaining: The Midland Railway Strikes of 1879 and 1887.” Journal of Historical Geography 31 (1): 17–40. doi:https://doi.org/10.1016/j.jhg.2003.10.002.
- Rieck, A. M. 2014. “Exploring the Nature of Power Distance on General Practitioner and Community Pharmacist Relations in a Chronic Disease Management Context.” Journal of Interprofessional Care 28 (5): 440–446. doi:https://doi.org/10.3109/13561820.2014.906390.
- Roosenboom, D. 2012. “Protection of Track Work and Maintenance of Way Personnel on Canadian Railways.” In Rail Human Factors around the World: Impacts on and of People for Successful Rail Operations, edited by J. R. Wilson, A. Mills, T. Clarke, J. Rajan, & N. Dadashi, 624–632. Taylor & Francis.
- Roth, E., A. Naweed, and J. Multer. 2020. “Uncovering Expertise for Safe and Efficient Performance in Railroad Operations.” In Oxford Handbook of Expertise: Research and Application, edited by, 690–717. NY: Oxford University Press.
- Ruuska, I., K. Artto, K. Aaltonen, and P. Lehtonen. 2009. “Dimensions of Distance in a Project Network: Exploring Olkiluoto 3 Nuclear Power Plant Project.” International Journal of Project Management 27 (2): 142–153. doi:https://doi.org/10.1016/j.ijproman.2008.09.003.
- Sasou, K., and J. Reason. 1999. “Team Errors: definition and Taxonomy.” Reliability Engineering & System Safety 65 (1): 1–9. doi:https://doi.org/10.1016/S0951-8320(98)00074-X.
- Savage, Carl, F. Andrew Gaffney, Laith Hussain-Alkhateeb, Pia Olsson Ackheim, Gunilla Henricson, Irini Antoniadou, Mats Hedsköld, and Karin Pukk Härenstam. 2017. “Safer Paediatric Surgical Teams: A 5-Year Evaluation of Crew Resource Management Implementation and Outcomes.” International Journal for Quality in Health Care: Journal of the International Society for Quality in Health Care 29 (6): 853–860. doi:https://doi.org/10.1093/intqhc/mzx113.
- Schwartz, S. H. 1999. “A Theory of Cultural Values and Some Implications for Work.” Applied Psychology 48 (1): 23–47. doi:https://doi.org/10.1080/026999499377655.
- Shorrock, S. 2006. “Technique for the Retrospective and Predictive Analysis of Cognitive Error (TRACEr and TRACEr-Lite).” In International Encyclopedia of Ergonomics and Human Factors, edited by W. Karwowski, 2nd ed., Vol. 1: 3384–3389. Boca Raton, FL: CRC Press.
- Siegel, A. W., and J. M. C. Schraagen. 2017. “Beyond Procedures: Team Reflection in a Rail Control Centre to Enhance Resilience.” Safety Science 91: 181–191. doi:https://doi.org/10.1016/j.ssci.2016.08.013.
- Streeck, W., P. Seglow, and P. Wallace. 1981. “Competition and Monopoly in Interest Representation: A Comparative Analysis of Trade Union Structure in the Railway Industries of Great Britain and West Germany.” Organization Studies 2 (4): 307–330. doi:https://doi.org/10.1177/017084068100200401.
- Tharaldsen, J.-E., K. J. Mearns, and K. Knudsen. 2010. “Perspectives on Safety: The Impact of Group Membership, Work Factors and Trust on Safety Performance in UK and Norwegian Drilling Company Employees.” Safety Science 48 (8): 1062–1072. doi:https://doi.org/10.1016/j.ssci.2009.06.003.
- Turner, C., P. Townsend, E. Lowe, and H. Gibson. 2017. Taking a human factors approach to safety critical communications.
- Walker, G. H., H. Gibson, N. A. Stanton, C. Baber, P. Salmon, and D. Green. 2006. “Event Analysis of Systemic Teamwork (EAST): a Novel Integration of Ergonomics Methods to Analyse C4i Activity.” Ergonomics 49 (12-13): 1345–1369. doi:https://doi.org/10.1080/00140130600612846.
- Ward, P., and J. Gryniuk. 2018. “The Role of the Paramedic in Transport Medicine and Crew Resource Management.” Air Medical Journal 37 (2): 96–98. doi:https://doi.org/10.1016/j.amj.2017.11.007.
- Wee, B. V., and D. Banister. 2016. “How to Write a Literature Review Paper?” Transport Reviews 36 (2): 278–288. doi:https://doi.org/10.1080/01441647.2015.1065456.
- Wiegmann, D., and S. Shappell. 2001. A Human Error Analysis of Commercial Aviation Accidents Using the Human Factors Analysis and Classification System (HFACS).
- Williams, J. 2016. Safety within oil rig culture: Deciphering intercultural miscommunication among offshore petroleum workers. (Doctor of Philosophy Technical Communication and Rhetoric), Texas Tech University, Retrieved from https://ttu-ir.tdl.org/ttu-ir/bitstream/handle/2346/68121/WILLIAMS-DISSERTATION-2016.pdf?sequence=1
- Wilson, J. R., and B. J. Norris. 2005. “Rail Human Factors: Past, Present and Future.” Applied Ergonomics 36 (6): 649–660. doi:https://doi.org/10.1016/j.apergo.2005.07.001.
- Wilson, J. R., L. Cordiner, S. Nichols, L. Norton, N. Bristol, T. Clarke, and S. Roberts. 2001. “On the Right Track: Systematic Implementation of Ergonomics in Railway Network Control.” Cognition, Technology & Work 3 (4): 238–253. doi:https://doi.org/10.1007/s10111-001-8005-x.
- Zhan, Q., W. Zheng, and B. Zhao. 2017. “A Hybrid Human and Organizational Analysis Method for Railway Accidents Based on HFACS-Railway Accidents (HFACS-RAs).” Safety Science 91: 232–250. (Supplement C). doi:https://doi.org/10.1016/j.ssci.2016.08.017.