Managing for stakeholders in football: conflicts arising from the goals and behaviour of active Fans

Bibliography

• Anagnostopoulos, C. “Stakeholder Management in Greek Professional Football: Identification and Salience.” Soccer & Society 12, no. 2 (2011): 249–264. doi:10.1080/14660970.2011.548361.
   Google Scholar
• Andriof, J., S. Waddock, B. Husted, and S.S. Rahman, eds. Unfolding Stakeholder Thinking 1: Theory, Responsibility and Engagement. Oxon: Routledge, 2017.
   Google Scholar
• Berger, B.K. “Power Over, Power With, and Power to Relations: Critical Reflections on Public Relations, the Dominant Coalition, and Activism.” Journal of Public Relations Research 17, no. 1 (2005): 5–28. doi:10.1207/s1532754xjprr1701_3.
   Google Scholar
• Biscaia, R., D.P. Hedlund, G. Dickson, and M. Naylor. “Conceptualising and Measuring Fan Identity Using Stakeholder Theory.” European Sport Management Quarterly 18, no. 4 (2018): 459–481. doi:10.1080/16184742.2017.1413580.
   Web of Science ®Google Scholar
• Bühler, A.W. Professional Football Sponsorship in the English Premier League and the German Bundesliga. Plymouth: University of Plymouth, 2006.
   Google Scholar
• Ceronja, P., M. Ivkošić, and S. Petrović. “Football Club Ownership in the Republic of Croatia: A Model for Supporters’ Inclusion in Football Governance in South-East Europe?” In Football and Supporter Activism in Europe:: Whose Game Is It?, ed. Jinming Zheng and B. Garcia, 143–163. London: Palgrave Macmillan, 2017.
   Google Scholar
• Choluj, K., S. Gerard, and A. May. “The Interdependence between A Football Club and Its Ultra-fandom in Relation to “Modern” Football: A Case Study of Legia Warsaw.” Managing Sport and Leisure 25, no. 1–2 (2020): 64–78. doi:10.1080/23750472.2019.1684836.
   Web of Science ®Google Scholar
• Cicut, N., S. Montchaud, V. Millereux, and P. Dantin. “Identification, Priorization and Management of Professional Football Clubs’ Stakeholders.” International Business Research 10, no. 7 (2017): 99–117. doi:10.5539/ibr.v10n7p99.
   Google Scholar
• Cleland, J.A. “From Passive to Active: The Changing Relationship between Supporters and Football Clubs.” Soccer & Society 11, no. 5 (2010): 537–552. doi:10.1080/14660970.2010.497348.
   Google Scholar
• Cocieru, O.C., E.B. Delia, and M. Katz. “It’s Our Club! from Supporter Psychological Ownership to Supporter Formal Ownership.” Sport Management Review 22, no. 3 (2019): 322–334. doi:10.1016/j.smr.2018.04.005.
   Web of Science ®Google Scholar
• DFB. ‘Rechts- und Verfahrensordnung’. https://www.dfb.de/fileadmin/_dfbdam/185371-09_Rechts-Verfahrensordnung.pdf (accessed November 25, 2021).
   Google Scholar
• Dimech, S., A.B. Annemarie, and R. Seiler. “Dynamics of Critical Incidents with Potentially Violent Outcomes Involving Ultra Fans: An Explorative Study.” Sport in Society 19, no. 10 (2016): 1440–1459. doi:10.1080/17430437.2015.1133597.
   Web of Science ®Google Scholar
• Doidge, M. “The Italian Ultras: From Local Divisions to National Co-operation.” in Football and Supporter Activism in Europe:: Whose Game Is It?, ed. Jinming Zheng and B. Garcia, 45–64. London: Palgrave Macmillan, 2017.
   Google Scholar
• Dunning, E., P. Murphy, and J. Williams. “Spectator Violence at Football Matches: Towards a Sociological Explanation.” British Journal of Sociology 37, no. 2 (1986): 221–244. doi:10.2307/590355.
   Web of Science ®Google Scholar
• FIFA. ‘FIFA Disciplinary Code. 2019 Edition’. https://www.fifa.com/legal/documents?filterId=1Ik5980rsO4C-RiqjqrlXUS (accessed November 20, 2021).
   Google Scholar
• Freeman, R.E., S.H. Jeffrey, and C.W. Andrew. Managing for Stakeholders: Survival, Reputation, and Success. Yale: Yale University Press, 2007.
   Google Scholar
• Freeman, R.E. Strategic Management: A Stakeholder Approach. Cambridge: Cambridge University Press, 2010.
   Google Scholar
• Froschauer, U., and M. Lueger. Das Qualitative Interview: Zur Praxis Interpretativer Analyse Sozialer Systeme. 2nd. Wien: utb GmbH, 2020.
   Google Scholar
• García, B., and J. Welford. “Supporters and Football Governance, from Customers to Stakeholders: A Literature Review and Agenda for Research.” Sport Management Review 18, no. 4 (2015): 517–528. doi:10.1016/j.smr.2015.08.006.
   Web of Science ®Google Scholar
• George, B. Authentic Leadership: Rediscovering the Secrets to Creating Lasting Value. San Francisco: John Wiley & Sons, 2003.
   Google Scholar
• Grunig, J.E. “Furnishing the Edifice: Ongoing Research on Public Relations as a Strategic Management Function.” Journal of Public Relations Research 18, no. 2 (2006): 151–176. doi:10.1207/s1532754xjprr1802_5.
   Google Scholar
• Harwood, T.G., and T. Garry. “An Overview of Content Analysis.” The Marketing Review 3, no. 4 (2003): 479–498. doi:10.1362/146934703771910080.
   Google Scholar
• Jary, D., J. Horne, and T. Bucke. “‘Football ‘Fanzines’ and Football Culture: A Case of Successful ‘Cultural Contestation”.” The Sociological Review 39, no. 3 (1991): 581–597. doi:10.1111/j.1467-954X.1991.tb00868.x.
   Web of Science ®Google Scholar
• Junghagen, S. “Tensions in Stakeholder Relations for a Swedish Football Club–a Case Study.” Soccer & Society 19, no. 4 (2018): 612–629. doi:10.1080/14660970.2016.1267621.
   Web of Science ®Google Scholar
• Kuckartz, U. Qualitative Text Analysis: A Guide to Methods, Practice and Using Software. London: Sage, 2014.
   Google Scholar
• Madden, P., and T. Robinson. “Supporter Influence on Club Governance in a Sports League; a “Utility Maximization” Model.” Scottish Journal of Political Economy 59, no. 4 (2012): 339–360. doi:10.1111/j.1467-9485.2012.00584.x.
   Web of Science ®Google Scholar
• Marsh, P.E. Aggro: The Illusion of Violence. London: JM Dent & Sons, 1978.
   Google Scholar
• McIntosh, M.J., and J.M. Morse. “Situating and Constructing Diversity in Semi-structured Interviews.” Global Qualitative Nursing Research 2 2015. 10.1177/2333393615597674
   PubMedGoogle Scholar
• Meenaghan, T. “Understanding Sponsorship Effects.” Psychology & Marketing 18, no. 2 (2001): 95–122. doi:10.1002/1520-6793(200102)18:2<95::AID-MAR1001>3.0.CO;2-H.
   Web of Science ®Google Scholar
• Merkel, U. “Football Fans and Clubs in Germany: Conflicts, Crises and Compromises.” Soccer & Society 13, no. 3 (2012): 359–376. doi:10.1080/14660970.2012.655505.
   Google Scholar
• Mitchell, R.K., B.R. Agle, and D.J. Wood. “Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of Who and What Really Counts.” Academy of Management Review 22, no. 4 (1997): 853–886. doi:10.2307/259247.
   Web of Science ®Google Scholar
• Noli, M. “Legal Measures and Strategies against Violence at Football Events in Germany.” In Legal Responses to Football Hooliganism in Europe, ed. Anastassia Tsoukala, G. Pearson, and P.T.M. Coenen, 53–73. Berlin: Springer, 2016.
   Google Scholar
• Numerato, D. “Who Says “No to Modern Football?” Italian Supporters, Reflexivity, and Neo-liberalism.” Journal of Sport and Social Issues 39, no. 2 (2015): 120–138. doi:10.1177/0193723514530566.
   Web of Science ®Google Scholar
• Olander, S., and A. Landin. “Evaluation of Stakeholder Influence in the Implementation of Construction Projects.” International Journal of Project Management 23, no. 4 (2005): 321–328. doi:10.1016/j.ijproman.2005.02.002.
   Google Scholar
• Paramio-Salcines, J.L., K. Babiak, and G. Walters, ed. Routledge Handbook of Sport and Corporate Social Responsibility. London: Routledge, 2013.
   Google Scholar
• Scalia, V. “Just a Few Rogues? Football Ultras, Clubs and Politics in Contemporary Italy.” International Review for the Sociology of Sport 44, no. 1 (2009): 41–53. doi:10.1177/1012690208101682.
   Web of Science ®Google Scholar
• Senaux, B. “A Stakeholder Approach to Football Club Governance.” International Journal of Sport Management and Marketing 4, no. 1 (2008): 4–17. doi:10.1504/IJSMM.2008.017655.
   Google Scholar
• Spaaij, R., and C. Viñas. “Passion, Politics and Violence: A Socio‐historical Analysis of Spanish Ultras.” Soccer & Society 6, no. 1 (2005): 79–96. doi:10.1080/1466097052000337034.
   Google Scholar
• Stott, C., and S. Reicher. “How Conflict Escalates: The Inter-Group Dynamics of Collective Football Crowd Violence.” Sociology 32, no. 2 (1998): 353–377. doi:10.1177/0038038598032002007.
   Google Scholar
• Totten, M. “Football and Community Empowerment: How FC Sankt Pauli Fans Organize to Influence.” Soccer & Society 17, no. 5 (2016): 703–720. doi:10.1080/14660970.2015.1100436.
   Google Scholar
• Tsoukala, A., G. Pearson, and P.T.M. Coenen, eds. Legal Responses to Football Hooliganism in Europe. Berlin: Springer, 2016.
   Google Scholar
• UEFA. ‘UEFA Disciplinary Regulations. Edition 2020’. https://documents.uefa.com/v/u/ZNsWJsRSmOuSS2Ql_y8~qQ (accessed November 20, 2021).
   Google Scholar
• Uhrich, S., and M. Benkenstein. “Physical and Social Atmospheric Effects in Hedonic Service Consumption: Customers’ Roles at Sporting Events.” The Service Industries Journal 32, no. 11 (2012): 1741–1757. doi:10.1080/02642069.2011.556190.
   Web of Science ®Google Scholar
• Ultras, G. “Forderungskatalog Sportgerichtsbarkeit.” http://www.cc97.de/wp-content/uploads/2018/09/Sportgerichts-barkeit.pdf (accessed January 4, 2021).
   Google Scholar
• Walters, G., and S. Chadwick. “Corporate Citizenship in Football: Delivering Strategic Benefits through Stakeholder Engagement.” Management Decision 47, no. 1 (2009): 51–66. doi:10.1108/00251740910929696.
   Web of Science ®Google Scholar
• Walters, G., and R. Tacon. “Stakeholder Engagement in European Football.” In Routledge Handbook of Sport and Corporate Social Responsibility, ed. Juan L. Paramio-Salcines, K. Babiak, and G. Walters, 236–248. London: Routledge, 2013.
   Google Scholar
• Webber, D.M. “Playing on the Break’: Karl Polanyi and the Double-movement ‘Against Modern Football.” International Review for the Sociology of Sport 52, no. 7 (2017): 875–893. doi:10.1177/1012690215621025.
   Web of Science ®Google Scholar
• Yves, G., and L.F. Spira. “Identity Narratives under Threat: A Study of Former Members of Arthur Andersen.” Accounting, Organizations and Society 35, no. 3 (2010): 275–300. doi:10.1016/j.aos.2009.09.001.
   Web of Science ®Google Scholar
• Zagnoli, P., and E. Radicchi. “The Football Fan Community as a Determinant Stakeholder in Value Co-creation.” Physical Culture and Sport. Studies and Research 50, no. 1 (2010): 79–99. doi:10.2478/v10141-010-0026-9.
   Google Scholar
• Zheng, J., and B. Garcia. “Conclusions: The Rising Importance of Supporter Activism in European Football.” In Football and Supporter Activism in Europe:: Whose Game Is It?, ed. Jinming Zheng and B. Garcia, 277–285. London: Palgrave Macmillan, 2017.
   Google Scholar