Tuning into the emotional drama of change: extending the consultant's bandwidth

References

• Argyris C Schon DA (1996) Organisational Learning II: Theory, Method and Practice, Addison-Wesley Woking
   Google Scholar
• Ashforth , BE and Lee , RT . (1990) . Defensive behaviour in organisations: a preliminary model . Human Relations , 43 ( 7 ) : pp. 621–48
   Google Scholar
• Bain , A . (1998) . Social defenses against organisational learning . Human Relations , 51 ( 3 ) : pp. 413–29
   Google Scholar
• Beer M Eisenhardt R Spector B (1990) Why change programmes don't produce change Harvard Business Review November–December, pp. 158–66
   Google Scholar
• Berg DN Smith KK (1988) The Self in Social Inquiry, SAGE London
   Google Scholar
• Bion WR (1961) Experiences in Groups and Other Papers, Tavistock London
   Google Scholar
• Block P (2000) Flawless Consulting: A Guide to Getting Your Expertise Used, Jossey-Bass/Pfeiffer San Francisco
   Google Scholar
• Clarkson , P and Kellner , K . (1995) . Danger, confusion, conflict, deficit: A framework for prioritising organisational interventions . Organisation & People , 2 ( 4 ) : pp. 6–13
   Google Scholar
• Coch , L and French , RP . (1948) . Overcoming resistance to change . Human Relations , 1 : pp. 512–32
   Google Scholar
• Diamond , MA . (1986) . Resistance to change: a psychoanalytical critique of the Argyris and Schon's contributions to organisation theory and intervention . Journal of Management Studies , 23 ( 5 ) : pp. 543–62
   Google Scholar
• Diamond MA (1993) The Unconscious Life of Organisations, Quorum Books Westport Conn
   Google Scholar
• Driver , M . (2003) . Nothing clinical, just business? Reflections on psychoanalytically grounded organizational diagnosis and interventions . Human Relations , 56 ( 1 ) : pp. 39–60
   Google Scholar
• Freud A (1966) The Ego and the Mechanisms of Defense, International Universities Press New York
   Google Scholar
• Freud S (1910) The future prospects in psychoanalytic therapy, Standard Edition 11 pp. 139–52
   Google Scholar
• Freud S (1912) Recommendations for physicians practicing psychoanalysis, Standard Edition 12 pp. 109–20
   Google Scholar
• Goldman D (1995) Emotional Intelligence, Bantam Books New York
   Google Scholar
• Guntrip H (1977) Psychoanalytic Theory, Therapy and the Self, Karnac London
   Google Scholar
• Hirschhorn L (1990) The Workplace Within: Psychodynamics of Organisational Life, MIT Press London
   Google Scholar
• Jarrett M (1998) Consulting in the public sector in: P. Sadler (Ed.) Management Consultancy: a Handbook for Best Practice, Kogan Page London pp. 369–83
   Google Scholar
• Jarrett , MG and Kellner , K . (1996) . Coping with uncertainty: a psychodynamic perspective on the work of top teams . Journal of Management Development , 15 ( 2 ) : pp. 54–68
   Google Scholar
• Kets de Vries MFR Associates (1991) Organisations on the Couch: Clinical Perspectives on Organisational Behaviour and Change, Jossey-Bass Oxford
   Google Scholar
• Kahn , WA . (1995) . Organisational change and the provision of a secure base: lessons from the field . Human Relations , 48 ( 5 ) : pp. 489–514
   Google Scholar
• Klein M (1959) Our adult world and its roots in infancy in: M. Klein (Ed.)(1975) Envy and Gratitude and Other Works 1946–1963, Virago Press London pp. 247–63
   Google Scholar
• Kotter JP (1995) Leading change: why transformation efforts fail Harvard Business Review March–April, pp. 59–69
   Google Scholar
• Lewin K (1951) Field Theory in Social Science, Harper & Row New York
   Google Scholar
• Marris P (1974) Loss and Change, Routledge London
   Google Scholar
• Menzies , I . (1960) . A case in the functioning of social system as a defence against anxiety . Human Relations , 13 : pp. 95–121
   Google Scholar
• Miller A (1983) The Drama of Being a Child, Virago Press New York
   Google Scholar
• Miller EJ (1993) From Dependency to Autonomy: Studies in Organisation and Change, Free Association Books London
   Google Scholar
• Miller EJ (1994) Lecture at the Advanced Organisation Consultation Programme Tavistock Institute
   Google Scholar
• Schein EH (1993) On dialogue, culture and organisational learning Organisational Dynamics Autumn, pp. 40–51
   Google Scholar
• Schon D (1983) The Reflective Practitioner, Basic Books New York
   Google Scholar
• Shur R (1994) Counter-transference Enactment: How Institutions and Therapists Actualize Primitive Internal Worlds, Jason Aronson Inc. London
   Google Scholar
• Simpson , P , French , R and Vince , R . (2000) . The upside and the downside: how utilizing defensive dynamics can support learning in groups . Management Learning , 31 ( 4 ) : pp. 457–70
   Google Scholar
• Vince , R . (2001) . Power and emotion in organisational learning . Human Relations , 54 ( 10 ) : pp. 1325–51
   Google Scholar
• Winnicott DW (1990) The Maturational Processes and the Facilitating Environment, Karnac Books London
   Google Scholar