References
- Alvesson , M. and Kärreman , D. 2000a . Varieties of discourse: On the study of organisations through discourse analysis . Human Relations , 53 ( 9 ) : 1125 – 1149 . (doi:10.1177/0018726700539002)
- Alvesson , M. and Kärreman , D. 2000b . Taking the linguistic turn in organizational research: Challenges, responses, consequences . Journal of Applied Behavioural Science , 36 : 136 – 158 . (doi:10.1177/0021886300362002)
- Arminen , I. 2005 . Institutional interaction: Studies of talk at work , Aldershot : Ashgate .
- Austin , J. L. 1962 . How to do things with words , Oxford : Clarendon Press .
- Barrett , F. J. , Thomas , G. F. and Hocevar , S. P. 1995 . The central role of discourse in large scale change: A social construction perspective . Journal of Applied Behavioural Science , 31 : 352 – 372 . (doi:10.1177/0021886395313007)
- Berger , P. L. and Luckmann , T. 1966 . The social construction of reality: A treatise in the sociology of knowledge , New York , NY : Random House .
- Berkeley-Thomas , A. 2004 . Research skills for management studies , London : Routledge .
- Boden , D. 1994 . The business of talk , Cambridge : Polity Press .
- Buchanan , D. and Dawson , P. 2007 . Discourse and audience: Organisational change as a multi-story process . Journal of Management Studies , 44 ( 5 ) : 669 – 685 . (doi:10.1111/j.1467-6486.2006.00669.x)
- Button , G. and Casey , N. 1985 . Topic nomination and topic pursuit . Human Studies , 8 ( 1 ) : 3 – 55 . (doi:10.1007/BF00143022)
- By , R. T. , Burnes , B. and Oswick , C. 2011 . Change management: The road ahead . Journal of Change Management , 11 ( 1 ) : 1 – 6 . (doi:10.1080/14697017.2011.548936)
- Carlson , A. 2006 . Organisational becoming as dialogic imagination of practice: The case of the indomitable Gauls . Organization Science , 17 ( 1 ) : 132 – 149 . (doi:10.1287/orsc.1050.0176)
- Chia , R. and MacKay , B. 2007 . Post processual challenges for the emerging strategy-as-practice perspective: Discovering strategy in the logic of practice . Human Relations , 60 ( 1 ) : 217 – 242 . (doi:10.1177/0018726707075291)
- Clark , C. and Pinch , T. 2010 . “ Some major organisational consequences of some ‘minor’, organised conduct: Evidence from a video analysis of pre-verbal service encounter in a retail store ” . In Organisation, interaction and practice: Studies in ethnomethodology and conversation analysis , Edited by: Llewellyn , N. and Hindmarsh , J. 140 – 171 . Cambridge : Cambridge University Press .
- Drew , P. and Heritage , J. 1992 . Talk at work , Cambridge : Cambridge University Press .
- Eglin , P. and Hester , S. 1992 . Category, predicate and task: The pragmatics of practical action . Semiotica , 88 : 243 – 268 .
- Ford , J. D. 1999 . Organizational change as shifting conversations . Journal of Organizational Change Management , 12 ( 6 ) : 480 – 500 . (doi:10.1108/09534819910300855)
- Ford , J. D. and Ford , L. W. 1995 . The role of conversations in producing intentional change in organizations . Academy of Management Review , 20 ( 3 ) : 541 – 570 .
- Ford , J. D. , Ford , L. W. and D'Amelio , A. 2008 . Resistance to change: The rest of the story . Academy of Management Review , 33 ( 2 ) : 362 – 377 . (doi:10.5465/AMR.2008.31193235)
- Ford , J. D. , Ford , L. W. and McNamara , R. 2002 . Resistance and the background conversations of change . Journal of Organizational Change Management , 15 ( 2 ) : 105 – 121 . (doi:10.1108/09534810210422991)
- Garfinkel , H. 1967 . Studies in ethnomethodology , Englewood Cliffs , NJ : Prentice-Hall .
- Geertz , C. 1973 . The interpretations of cultures , New York , NY : Basic Books .
- Gilbert , G. N. and Mulkay , M. 1984 . Opening Pandora‘s box: A sociological analysis of scientists’ discourse , Cambridge : Cambridge University Press .
- Goodwin , C. 1994 . Professional vision . American Anthropologist , 96 ( 3 ) : 606 – 633 . (doi:10.1525/aa.1994.96.3.02a00100)
- Grant , D. and Hardy , C. 2004 . Struggles with organisational discourse . Organisational Studies , 25 ( 1 ) : 5 – 13 . (doi:10.1177/0170840604038173)
- Grant , D. and Marshak , R. J. 2011 . Towards a discourse-centered understanding of organizational change . Journal of Applied Behavioral Science , 47 ( 2 ) : 204 – 235 . (doi:10.1177/0021886310397612)
- Have , P. T. 2001 . “ Applied conversation analysis ” . In How to analyse talk in institutional settings: A casebook of methods , Edited by: McHoul , A. and Rapley , M. 3 – 12 . London : Continuum .
- Haworth , K. 2006 . The dynamics of power and resistance in police interview discourse . Discourse & Society , 17 ( 6 ) : 739 – 759 . (doi:10.1177/0957926506068430)
- Heracleous , L. 2002 . The contribution of discourse in understanding and managing organizational change . Strategic Change , 11 : 253 – 261 . (doi:10.1002/jsc.601)
- Heritage , J. 1984 . “ A change-of-state token and aspects of its sequential placement ” . In Structures of social action: Studies in conversation analysis , Edited by: Atkinson , J. M. and Heritage , J. 299 – 345 . Cambridge : Cambridge University Press .
- Hester , S. and Francis , S. 2001 . “ Is institutional talk a phenomenon? Reflections on ethnomethodology and conversation analysis ” . In How to analyse talk in institutional settings , Edited by: McHoul , A. and Rapley , M. 206 – 219 . London : Continuum .
- Higgs , M. J. and Rowland , D. 2000 . Building change leadership capability: The quest for change competence . Journal of Change Management , 1 ( 2 ) : 116 – 131 . (doi:10.1080/714042459)
- Higgs , M. J. and Rowland , D. 2005 . All changes great and small: Exploring approaches to change and its leadership . Journal of Change Management , 5 ( 2 ) : 121 – 151 . (doi:10.1080/14697010500082902)
- Hope , O. 2010 . The politics of middle management sense making and sense giving . Journal of Change Management , 10 ( 2 ) : 195 – 215 . (doi:10.1080/14697011003795669)
- Housley , W. and Fitzgerald , R. 2002 . The reconsidered model of membership categorization devices . Qualitative Research , 2 ( 1 ) : 59 – 83 .
- Housley , W. and Smith , R. J. 2011 . Mundane reason, membership categorization practices and the everyday ontology of space and place in interview talk . Qualitative Research , 11 ( 6 ) : 698 – 715 . (doi:10.1177/1468794111415960)
- Hutchby , I. 1992 . Power in discourse: The case of arguments on a British talk radio show . Discourse and Society , 7 : 481 – 497 . (doi:10.1177/0957926596007004003)
- Jarzabkowski , P. 2004 . Strategy as practice: Recursiveness, adaptation and practices in use . Organizational Studies , 25 ( 4 ) : 529 – 560 . (doi:10.1177/0170840604040675)
- Jayyusi , L. 1984 . Categorization and the moral order , London : Routledge and Kegan Paul .
- Jefferson , G. 1974 . Error correction as an interactional resource . Language in Society , 2 : 181 – 199 . (doi:10.1017/S0047404500004334)
- Jefferson , G. 1978 . “ Sequential aspects of story telling in conversation ” . In Studies in the organisation of conversational interaction , Edited by: Schenkein , J. N. 79 – 96 . New York , NY : Academic Press .
- Jefferson , G. 1984 . “ On the organization of laughter in talk about troubles ” . In Structures of social action: Studies in conversation analysis , Edited by: Atkinson , J. M. and Heritage , J. 346 – 369 . Cambridge : Cambridge University Press .
- Kotter , J. 1982 . The general managers , New York , NY : Free Press .
- Llewellyn , N. 2008 . Organization in actual episodes of work: Harvey Sacks and organization studies . Organization Studies , 29 : 763 – 791 . (doi:10.1177/0170840608088766)
- Llewellyn , N. 2010 . “ On the reflexivity between setting and practice: The recruitment interview ” . In Organisation, interaction and practice: Studies in ethnomethodology and conversation analysis , Edited by: Llewellyn , N. and Hindmarsh , J. 74 – 96 . Cambridge : Cambridge University Press .
- Llewellyn , N. and Hindmarsh , J. 2010 . Organisation, interaction and practice: Studies in ethnomethodology and conversation analysis , Cambridge : Cambridge University Press .
- Lynch , M. 1985 . The Art and artefact in laboratory science: A study of shop work and shop talk , London : Routledge Kegan Paul .
- Maitlis , S. 2005 . The social processes of organizational sense making . Academy of Management Journal , 48 : 2 – 49 . (doi:10.5465/AMJ.2005.15993111)
- Marshak , R. and Grant , D. 2008 . Organizational discourse and new OD practices . British Journal of Management , 18 : 7 – 19 . (doi:10.1111/j.1467-8551.2008.00567.x)
- Maynard , D. W. 1997 . The news delivery sequence: Bad news and good news in conversational interaction . Research on Language and Social Interaction , 30 ( 2 ) : 93 – 130 . (doi:10.1207/s15327973rlsi3002_1)
- McClellan , J. C. 2011 . Reconsidering communication and the discursive politics of organizational change . Journal of Change Management , 11 ( 4 ) : 465 – 480 . (doi:10.1080/14697017.2011.630508)
- McHoul , A. and Rapley , M. 2001 . How to analyse talk in institutional settings: A casebook of methods , London : Continuum .
- Moerman , M. 1998 . Talking culture, ethnography and conversation analysis , Philadelphia , PA : University of Pennsylvania Publications .
- Phillips , N. , Lawrence , T. and Hardy , C. 2004 . Discourse and institutions . Academy of Management Review , 29 ( 4 ) : 1 – 18 .
- Pollner , M. 1987 . Mundane reason: Reality in everyday life and sociological discourse , Cambridge : Cambridge University Press .
- Raelin , D. and Cataldo , C. G. 2011 . Whither middle management? Empowering interface and the failure of organizational change . Journal of Change Management , 11 ( 4 ) : 481 – 507 . (doi:10.1080/14697017.2011.630509)
- Rouleau , L. and Balogun , J. 2011 . Middle managers and strategic sense-making . Journal of Management Studies , 48 ( 5 ) : 953 – 983 . (doi:10.1111/j.1467-6486.2010.00941.x)
- Sacks , H. 1974 . “ On the analyzability of stories by children ” . In Studies in ethnomethodology , Edited by: Turner , R. 216 – 232 . Harmondsworth : Penguin .
- Sacks, H. (1992). Lectures on conversation (Vols I & II, G. Jefferson & E.A. Schegloff, Eds.). Oxford: Blackwell.
- Sacks , H. , Schegloff , E. A. and Jefferson , G. 1974 . A simplest systematics for the organisation of turn-taking for conversation . Language , 50 ( 4 ) : 696 – 735 . (doi:10.2307/412243)
- Samra-Fredericks , D. 2000 . Doing ‘boards-in-action’ research – an ethnographic approach for the capture and analysis of directors’ and senior managers’ interactive routines . Corporate Governance , 8 ( 3 ) : 244 – 257 . (doi:10.1111/1467-8683.00202)
- Samra-Fredericks , D. 2003 . Strategizing as lived experience and strategists everyday efforts to shape strategic direction . Journal of Management Studies , 40 ( 1 ) : 141 – 174 . (doi:10.1111/1467-6486.t01-1-00007)
- Samra-Fredericks , D. 2004 . Understanding the production of ‘strategy’ and ‘organization’ through talk amongst managerial elites . Culture and Organisation , 10 ( 2 ) : 125 – 141 . (doi:10.1080/1475955042000253413)
- Samra-Fredericks , D. 2005 . Strategic practice, ‘discourse’ and the everyday interactional constitution of power effects . Organization , 12 ( 6 ) : 803 – 841 . (doi:10.1177/1350508405057472)
- Samra-Fredericks , D. 2010 . Ethnomethodology and the moral accountability of interaction: Navigating the conceptual terrain of ‘face’ and ‘face-work’ . Journal of Pragmatics , 42 : 2147 – 2157 . (doi:10.1016/j.pragma.2009.12.019)
- Schegloff , E. A. 1987 . Some sources of misunderstanding in talk as interaction . Linguistics , 25 : 201 – 218 . (doi:10.1515/ling.1987.25.1.201)
- Schegloff , E. A. 1991 . “ Reflections on talk and social structure ” . In Talk and social structure: Studies in ethnomethodology and conversation analysis , Edited by: Boden , D. and Zimmerman , D. 44 – 70 . Cambridge : Polity Press .
- Schegloff , E. A. 2007 . A tutorial on membership categorization . Journal of Pragmatics , 39 : 462 – 482 . (doi:10.1016/j.pragma.2006.07.007)
- Schutz , A. 1973 . The structures of the life-world, Vol. 1 , Evanston : Northwestern University Press .
- Searle , J. 1969 . Speech acts , Cambridge : Cambridge University Press .
- Sharrock , W. and Anderson , B. 1986 . The ethnomethodologists , Chichester : Tavistock Publication .
- Silverman , D. 1997 . Discourses of counselling: HIV counselling as social interaction , London : Sage .
- Svennevig , J. 2012 . The agenda as resource for topic introduction in workplace meetings . Discourse Studies , 14 ( 1 ) : 53 – 66 . (doi:10.1177/1461445611427204)
- Thomas , R. , Hardy , C. and Sargent , L. 2011 . Managing change: Negotiating meaning and power-resistance relations . Organization Science , 22 ( 1 ) : 22 – 41 . (doi:10.1287/orsc.1090.0520)
- Thornborrow , J. 2002 . Power talk: Language and interaction in institutional discourse , Harlow : Longman .
- Toerien , M. and Kitzinger , C. 2007 . Emotional labour in action: Navigating multiple involvements in the beauty salon . Sociology , 41 ( 4 ) : 645 – 662 . (doi:10.1177/0038038507078918)
- Tolmie, P., Hughes, J., Rouncefield, M., & Sharrock, W. (2003). The ‘virtual manager’: Change and continuity in managerial work. Department of Sociology, Lancaster University. Retrieved from http://www.comp.lancs.ac.uk/sociology/papers/Tolmie-et-al-Virtual - Manager.pdf
- Tsoukas , H. 2005 . Afterword: Why language matters in the analysis of organizational change . Journal of Organizational Change Management , 18 ( 1 ) : 96 – 104 . (doi:10.1108/09534810510579878)
- Tsoukas , H. and Chia , R. 2002 . On organisational becoming: Rethinking organisational change . Organization Science , 13 ( 5 ) : 567 – 582 . (doi:10.1287/orsc.13.5.567.7810)
- Vakola , M. , Soderquist , E. K. and Prastacos , G. P. 2007 . Competency management in support of organisational change . International Journal of Manpower , 28 : 260 – 275 . (doi:10.1108/01437720710755245)
- Watson , D. R. 1978 . Categorisation, authorisation and blame-negotiation in conversation . Sociology , 12 ( 1 ) : 105 – 113 . (doi:10.1177/003803857801200106)
- Weick , K. E. 2011 . Reflections: Change agents as change poets – on reconnecting flux and hunches . Journal of Change Management , 11 ( 1 ) : 7 – 20 . (doi:10.1080/14697017.2011.548937)
- Whittington , R. 2006 . Completing the practice turn in strategy research . Organization Studies , 27 ( 5 ) : 613 – 634 . (doi:10.1177/0170840606064101)
- Wieder , D. L. 1974 . Language and social reality: The ease of telling the convict code , The Hague : Mouton .
- Wooffitt , R. 2005 . Conversation analysis and discourse analysis: A comparative and critical introduction , London : Sage .