4,068
Views
4
CrossRef citations to date
0
Altmetric
Original Articles

‘The cultural stuff around how to talk to people’: immigrants' intercultural communication during a pre-employment work-placement

References

  • Barrett, M., Byram, M., Lázár, I., Mompoint-Gaillard, P., & Philippou, S. (2013). Developing intercultural competence through education. Directorate of Democratic Citizenship and Participation, Council of Europe, Strasbourg, France.
  • Berger, P., & Luckmann, T. (1966). The social construction of reality. New York: Doubleday.
  • Blommaert, J. (2005). Discourse: A critical introduction. Cambridge: Cambridge University Press. doi:10.1017/CBO9780511610295
  • Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. doi:10.1191/1478088706qp063oa
  • Butcher, A., Spoonley, P., & Trlin, A. (2006). Being accepted: The experience of discrimination and social exclusion by immigrants and refugees in New Zealand. New Settlers Programme, Massey University.
  • Cantle, T. (2012). Interculturalism: The new era of cohesion and diversity. Hampshire: Palgrave Macmillan. doi:10.1057/9781137027474
  • Charmaz, K., & Mitchell, R. (2001). Grounded theory in ethnography. In P. Atkinson, A. Coffey, S. Delamont, J. Lofland, & L. Lofland (Eds.), Handbook of ethnography (pp. 160–174). London: Sage.
  • Colic-Peisker, V., & Tilbury, F. (2007). Integration into the Australian labour market: The experience of three “visibly different” groups of recently arrived refugees. International Migration, 45(1), 59–85. doi:10.1111/j.1468-2435.2007.00396.x
  • Collier, M.-J. (2005). Theorizing cultural identifications: Critical updates and continuing evolution. In W. B. Gudykunst (Ed.), Theorizing about intercultural communication (pp. 235–256). Thousand Oaks, CA: Sage.
  • Connecting Diverse Communities Project. (2006). Ministry of Social Development. Retrieved from http://www.msd.govt.nz/about-msd-and-our-work/work-programmes/initiatives/connecting-diverse-communities/
  • Crosbie, V. (2014). Capabilities for intercultural dialogue. Language and Intercultural Communication, 14(1), 91–107. doi:10.1080/14708477.2013.866126
  • Department of Labour (DOL). (2004). The New Zealand settlement strategy. Wellington: Department of Labour.
  • Electricity Supply Industry Training Organisation (ESITO). (2008). Skilled migrant research report. Gary Nicol Associates. Wellington, New Zealand. Retrieved from http://www.immigration.govt.nz/NR/rdonlyres/A8824CC5-E588-4B50-A517-227F1AAB0548/0/Chapter1IntroductiontotheLongitudinalImmigrationSurveyNewZealand.pdf
  • Ellis, C., & Bochner, A. (2000). Autoethnography, personal narrative, reflexivity: Researcher as subject. In N. Denzin & Y. Lincoln (Eds.), Handbook of qualitative research (2nd ed., pp. 733–768). Thousand Oaks, CA: Sage.
  • Ferri, G. (2014). Ethical communication and intercultural responsibility: A philosophical perspective. Language and Intercultural Communication, 14(1), 7–23. doi:10.1080/14708477.2013.866121
  • Fugazza, M. (2003). Racial discrimination: Theories, facts and policy. International Labour Review, 142, 507–541. doi:10.1111/j.1564-913X.2003.tb00542.x
  • Guilherme, M., Keating, C., & Hoppe, D. (2010). Intercultural responsibility: Power and ethics in intercultural dialogue and interaction. In M. Guilherme, E. Glaser, and M. Méndez García (Eds.), The intercultural dynamics of multicultural working (pp. 77–94). Clevedon: Multilingual Matters.
  • Hall, E. T. (1976). Beyond culture. New York: Doubleday.
  • Hall, S. (1996). Introduction: Who needs ‘identity’. In S. Hall & P. Du Gay (Eds.), Questions of cultural identity (pp. 1–17). London: Sage.
  • Henderson, A. M., Trlin, A. D., & Watts, N. (2006). English language proficiency and the recruitment and employment of professional immigrants in New Zealand. New Settlers Programme, Massey University.
  • Hofstede, G. (2001). Culture's consequences: Comparing values, behaviours institutions and organizations across cultures. London: Sage.
  • Holliday, A. (2010). Complexity in cultural identity. Language and Intercultural Communication, 10(2), 165–177. doi:10.1080/14708470903267384
  • Holliday, A. (2012). Culture, communication, context and power. In J. Jackson (Ed.), The Routledge handbook of language and intercultural communication (pp. 37–51). Oxon: Routledge.
  • Holmes, J. (2006). Gendered talk at work. Oxford: Blackwell.
  • Holmes, P. (2012). Intercultural communication and business education. In J. Jackson (Ed.), The Routledge handbook of language and intercultural communication. London: Routledge.
  • Holmes, J., & Stubbe, M. (2003). Power and politeness in the workplace: A sociolinguistic analysis of talk at work. Harlow: Pearson Education.
  • Holmes, J., & Riddiford, N. (2009). Talk at work: Interactional challenges for immigrants. In V. Bhatia, W. Cheng, B. Du-Babcock & J. Lung (Eds.), Language for professional communication: Research, practice & training (pp. 217–234). Hong Kong: The Hong Kong Polytechnic University.
  • Holmes, P., & O'Neill, G. (2012). Developing and evaluating intercultural competence: Ethnographies of intercultural encounters. International Journal of Intercultural Relations, 36, 707–718. doi:10.1016/j.ijintrel.2012.04.010
  • Johnston, R., Gendall, P., Trlin, A., & Spoonley, P. (2010). Immigration, multiculturalism and geography: Inter-group contact and attitudes to immigrants and cultural diversity in New Zealand. Asian and Pacific Migration Journal, 19, 343–369.
  • Lincoln, Y., & Guba, E. (2000). Paradigmatic controversies, contradictions, and emerging confluences. In N. Denzin & Y. Lincoln (Eds.), Handbook of qualitative research (2nd ed., pp. 163–188). Thousand Oaks, CA: Sage.
  • Lund, A., & O'Regan, J. (2010). National occupational standards in intercultural working: Models of theory and assessment. In M. Guilherme, E. Glaser & M. C. Méndez García (Eds.), The intercultural dynamics of multicultural working (pp. 41–58). Clevedon: Multilingual Matters.
  • North, N. (2007). The employment of immigrants in New Zealand: The attitudes, policies, practices and experiences of employers. Palmerston North: New Settlers Programme, Massey University.
  • Otsuji, E., & Pennycook, A. (2011). Social inclusion and metrolingual practices. International Journal of Bilingual Education and Bilingualism, 14, 413–426. doi:10.1080/13670050.2011.573065
  • Phipps, A. (2014). “They are bombing now”: The meaninglessness of ‘Intercultural Dialogue’ in times of conflict. Language and Intercultural Communication, 14(1), 108–124. doi:10.1080/14708477.2013.866127
  • Phipps, A., & Gonzalez, M. (2004). Modern languages: Learning and teaching in an intercultural field. London: Sage.
  • Piller, I. (2011). Intercultural communication: A critical introduction. Edinburgh: Edinburgh University Press.
  • Podsiadlowski, A. (2007). Facilitating migrant entry and integration into the New Zealand workforce. The New Zealand Federation of Ethnic Councils.
  • Risager, K. (2012). Linguaculture and transnationality: The cultural dimensions of language. In J. Jackson (Ed.), The Routledge handbook of language and intercultural communication (pp. 101–115). London: Routledge.
  • Scollon, R., Wong Scollon, S., & Jones, R. (2012). Intercultural communication: A discourse approach (3rd ed.). Oxford: Wiley-Blackwell.
  • Shi-xu. (2001). Critical pedagogy and intercultural communication: Creating discourses of diversity, equality, common goals and rational-moral motivation. Journal of Intercultural Studies, 22, 279–293. doi:10.1080/07256860120094000
  • Triandis, H. (1995). Individualism and collectivism. Boulder, CO: Westview Press.
  • Ward, C., & Masgoret, A.-M. (2006). An integrative model of attitudes towards migrants. International Journal of Intercultural Relations, 30, 671–682. doi:10.1016/j.ijintrel.2006.06.002
  • Zegers de Beijl, R. (2000). Documenting discrimination against migrant workers. Geneva: International Labour Office.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.