2,905
Views
72
CrossRef citations to date
0
Altmetric
Articles

Information Communication Technology Utilization for Effective Emergency Management Networks

&

References

  • Agranoff, R. 2007. Managing within Networks. Washington, DC: Georgetown University Press.
  • Asgarkhani, M. 2005. “Digital Government and Its Effectiveness in Public Management Reform: A Local Government Perspective.” Public Management Review 7 (3): 465–487. doi:10.1080/14719030500181227.
  • Baldwin, J. N., R. Gauld, and S. Goldfinch. 2012. “What Public Servants Really Think of E-Government?” Public Management Review 14 (1): 105–127. doi:10.1080/14719037.2011.589616.
  • Borgatti, S. P., K. M. Carley, and D. Krackhardt. 2006. “On the Robustness of Centrality Measures under Conditions of Imperfect Data.” Social Networks 28 (2): 124–136. doi:10.1016/j.socnet.2005.05.001.
  • Borgatti, S. P., M. G. Everett, and J. C. Johnson. 2013. Analyzing Social Networks. Los Angeles, CA: Sage.
  • Bretschneider, S., and I. Mergel. 2011. “Technology and Public Management Information Systems: Where We Have Been and Where We are Going.” In The State of Public Administration: Issues, Challenges, and Opportunities, edited by D. C. Menzel and H. L. White, 187–203. Armonk, NY: ME. Sharp.
  • Brooks, J. M., D. Bodeau, and J. Fedorowicz. 2012. “Network Management in Emergency Response: Articulation Practices of State-Level Managers—Interweaving Up, Down, and Sideways.” Administration & Society. doi:10.1177/0095399712445874.
  • Bunker, D., and S. Smith. 2009 “Disaster Management and Community Warning (CW) Systems: Inter-Organizational Collaboration and ICT Innovation.” http://www.accg.mq.edu.au/Accg_docs/pdf/seminar_papers/research_seminars_papers_2009/Bunker_Macquarie_Presentation_8_Oct_09.pdf
  • Carley, K. M., J. Pfeffer, J. Reminga, J. Storrick, and D. Columbus. 2013. ORA User’s Guide 2013. Carnegie Mellon University, School of Computer Science, Institute for Software Research, Technical Report, CMU-ISR-13-108. http://www.casos.cs.cmu.edu/publications/papers/CMU-ISR-13-108.pdf
  • Carver, L., and M. Turoff. 2007. “Human-Computer Interaction: The Human and Computer as a Team in Emergency Management Information Systems.” Communications of the ACM 50 (3): 33–38. doi:10.1145/1226736.1226761.
  • Collins, M. L., and N. Kapucu. 2008. “Early Warning Systems and Disaster Preparedness and Response in Local Government.” Disaster Prevention and Management 17 (5): 587–600. doi:10.1108/09653560810918621.
  • Comfort, L. 1993. “Integrating Information Technology into International Crisis Management and Policy.” Journal of Contingencies and Crisis Management 1 (1): 15–26. doi:10.1111/j.1468-5973.1993.tb00003.x.
  • Comfort, L. 2009. “Crisis Management in Hindsight: Cognition, Communication, and Control [Special Issue].” Public Administration Review 67 (s1): 189–197.
  • Comfort, L., K. Ko, and A. Zagorecki. 2004. “Coordination in Rapidly Evolving Disaster Response System: The Role of Information.” American Behavioral Scientist 48 (3): 295–313. doi:10.1177/0002764204268987.
  • Comfort, L. K., W. L. Waugh, and B. A. Cigler. 2012. “Emergency Management Research and Practice in Public Administration: Emergency, Evolution, Expansion, and Future Directions.” Public Administration Review 72 (4): 539–547. doi:10.1111/j.1540-6210.2012.02549.x.
  • Cordella, A., and F. Iannacci. 2010. “Information Systems in the Public Sector: The E-Government Enactment Framework.” The Journal of Strategic Information Systems 19 (1): 52–66. doi:10.1016/j.jsis.2010.01.001.
  • Costenbader, E., and T. W. Valente. 2003. “The Stability of Centrality Measures When Networks are Sampled.” Social Networks 25 (4): 283–307. doi:10.1016/S0378-8733(03)00012-1.
  • Coursey, D., and D. F. Norris. 2008. “Models of E-Government: Are They Correct? An Empirical Assessment.” Public Administration Review 68 (3): 523–536. doi:10.1111/j.1540-6210.2008.00888.x.
  • Cutter, S. L., C. T. Emrich, B. J. Adams, C. K. Huyck, and R. T. Eguchi. 2007. “New Information Technologies in Emergency Management.” In Emergency Management: Principles and Practice for Local Government, 2nd ed., edited by W. L. Waugh Jr. and K. Tierney. Washington, DC: ICMA Press.
  • Dawes, S. S. 2008. “The Evolution and Continuing Challenges of E-Governance [Special Issue].” Public Administration Review 68 (6): s86–s102. doi:10.1111/j.1540-6210.2008.00981.x.
  • Dawes, S. S., A. M. Cresswell, and T. A. Pardo. 2009. “From ‘Need to Know’ to ‘Need to Share’: Tangled Problems, Information Boundaries, and the Building of Public Sector Knowledge Networks.” Public Administration Review 69 (3): 392–402. doi:10.1111/j.1540-6210.2009.01987_2.x.
  • Department of Homeland Security (DHS). 2008. “National Response Framework.” http://www.fema.gov/pdf/emergency/nrf/nrf-core.pdf
  • Dulle, F. W., and M. K. Minishi-Majanja. 2011. “The Suitability of the Unified Theory of Acceptance and Use of Technology (UTAUT) Model in Open Space Access Adoption Studies.” Information Development 27 (1): 32–45. doi:10.1177/0266666910385375.
  • Federal Emergency Management Agency (FEMA). 2008. Principles of Emergency Management. https://training.fema.gov/EMIWeb/edu/docs/emprinciples/0907_176EMPrinciples12x18v2fJohnson28 (w-o draft).pdf
  • Federal Emergency Management Agency (FEMA). 2010. Developing and Maintaining Emergency Operation Plans: Comprehensive Preparedness Guide (CPG) 101 Version 2.0. http://www.fema.gov/pdf/about/divisions/npd/CPG_101_V2.pdf
  • Fleischer, J. 2013. “Time and Crisis.” Public Management Review 15 (3): 313–329. doi:10.1080/14719037.2013.769852.
  • Fountain, J. 2001. Building the Virtual State: Information Technology and Institutional Change. Washington, DC: Brookings Institution Press.
  • Garnett, J., and A. Kouzmin. 2009. “Crisis Communication Post Katrina: What are We Learning?” Public Organizational Review 9 (4): 385–398. doi:10.1007/s11115-009-0096-5.
  • Hanneman, R. A., and M. Riddle. 2005. Introduction to Social Network Methods. Riverside (published in digital form at. Riverside, CA: University of California). http://faculty.ucr.edu/~hanneman/
  • Hanneman, R. A., and M. Riddle. 2011. “Concepts and Measures for Basic Network Analysis.” In The SAGE Handbook of Social Network Analysis, edited by J. Scott and P. J. Carrington, 340–369. Thousand Oaks, CA: SAGE.
  • Hughes, A. L., and L. Palen. 2009. “Twitter Adoption and Use in Mass Convergence and Emergency Events.” Proceedings of the 6th International ISCRAM Conference, Gothenburg. http://www.iscram.org/ISCRAM2009/papers/Contributions/211_TwitterAdoptionand0UseinMassConvergence_Hughes2009.pdf
  • Iannella, R., and K. Henricksen. 2007. “Managing Information in the Disaster Coordination Centre: Lessons and Opportunities.” In Proceedings of the 4th International ISCRAM Conference, edited by B. van de Walle, P. Burghardt, and C. Nieuwenhuis, 1–11. Delft: VUB Press.
  • Isett, K. R., I. A. Mergel, K. LeRoux, P. A. Mischen, and R. K. Rethemeyer. 2011. “Networks in Public Administration Scholarship: Understanding Where We are and Where We Need to Go.” Journal of Public Administration Research and Theory 21 (Supplement 1): i157–173. doi:10.1093/jopart/muq061.
  • Jaeger, P. T., B. Shneiderman, K. R. Fleischmann, J. Preece, Y. Qu, and P. Wu. 2007. “Community Response Grids: E-Government, Social Networks, and Effective Emergency Management.” Telecommunications Policy 31 (10–11): 592–604. doi:10.1016/j.telpol.2007.07.008.
  • Kapucu, N. 2006a. “Interagency Communication Networks during Emergencies: Boundary Spanners in Multiagency Coordination.” The American Review of Public Administration 36 (2): 207–225. doi:10.1177/0275074005280605.
  • Kapucu, N. 2006b. “Public-Nonprofit Partnerships for Collective Action in Dynamic Contexts of Emergencies.” Public Administration: An International Quarterly 84 (1): 205–220. doi:10.1111/j.0033-3298.2006.00500.x.
  • Kapucu, N. 2012. “Disaster and Emergency Management Systems in Urban Areas [Supplement 1].” Cities: The International Journal of Urban Policy and Planning 29 (s1): S41–49. doi:10.1016/j.cities.2011.11.009.
  • Kapucu, N., T. Arslan, and M. L. Collins. 2010. “Examining Intergovernmental and Interorganizational Response to Catastrophic Disasters: Toward a Network-Centered Approach.” Administration and Society 42 (2): 222–247. doi:10.1177/0095399710362517.
  • Kapucu, N., T. Arslan, and F. Demiroz. 2010. “Collaborative Emergency Management and National Emergency Management Network.” Disaster Prevention and Management 19 (4): 452–468. doi:10.1108/09653561011070376.
  • Kapucu, N., E. M. Berman, and X. H. Wang. 2008. “Emergency Information Management and Public Disaster Preparedness: Lessons from the 2004 Florida Hurricane Season.” International Journal of Mass Emergencies and Disaster 26 (3): 169–196.
  • Kapucu, N., and V. Garayev. 2012. “Designing, Managing, and Sustaining Functionally Collaborative Emergency Management Networks.” American Review of Public Administration. doi:10.1177/0275074012444719.
  • Kapucu, N., and A. Ozerdem. 2013. Managing Emergencies and Crises. Boston, MA: Jones & Bartlett.
  • Manoj, B. S., and A. H. Baker. 2007. “Communication Challenges in Emergency Response.” Communications of the ACM 50 (3): 51–53. doi:10.1145/1226736.1226765.
  • Marsden, P. V. 2011. “Survey Methods for Network Data.” In The SAGE Handbook of Social Network Analysis, edited by J. Scott and P. J. Carrington, 370–388. Thousand Oaks, CA: SAGE.
  • McGuire, M., J. Brudney, and B. Gazley. 2010. “The ‘New Emergency Management’: Applying the Lessons of Collaborative Governance to 21st Century Emergency Planning.” In The Future of Public Administration, Public Management and Public Service Around the World: The Minnowbrook Perspective, edited by R. O’Leary, D. M. Van Slyke, and S. Kim, 117–128. Washington, DC: Georgetown University Press.
  • Menck, C., and R. A. Couto. 2013. “Making Groceries.” Public Management Review 15 (3): 416–428. doi:10.1080/14719037.2013.769855.
  • Milakovich, M. E. 2012. Digital Governance: New Technologies for Improving Public Services and Participation. New York: Routledge.
  • NRC (National Research Council). 2007. Improving Disaster Management: The Role of IT in Mitigation, Preparedness, Response, and Recovery. Washington, DC: The National Academies Press.
  • Nolte, I., E. Martin, and S. Boenigk. 2012. “Cross-Sectoral Coordination of Disaster Relief.” Public Management Review 14 (6): 707–730. doi:10.1080/14719037.2011.642629.
  • Norris, D. F., and M. J. Moon. 2005. “Advancing E-Government at the Grassroots: Tortoise or Hare?” Public Administration Review 65 (1): 64–75. doi:10.1111/j.1540-6210.2005.00431.x.
  • Orange County Office of Emergency Management [OCOEM], Florida. 2009. Comprehensive Emergency Management Plan (CEMP). http://www.orangecountyfl.net/YourLocalGovernment/CountyDepartments/OrangeCountyFireRescue/OrangeCountyOfficeOfEmergencyManagement/EmergencyManagementPlan.aspx
  • Pardo, T., and G. Tayi. 2007. “Interorganizational Information Integration: A Key Enabler for Digital Government.” Government Information Quarterly 24 (4): 691–715. doi:10.1016/j.giq.2007.08.004.
  • Prell, C. 2012. Social Network Analysis: History, Theory, and Methodology. Washington, DC: Sage.
  • Rao, R. R., J. Eisenberg, and T. Schmitt. 2007. Improving Disaster Management: The Role of IT in Mitigation, Preparedness, Response, and Recovery. Washington, DC: National Academy Press.
  • Reddick, C. G. 2005. “Citizen Interaction with E-Government: From the Streets to Servers?” Government Information Quarterly 22 (1): 38–57. doi:10.1016/j.giq.2004.10.003.
  • Reddy, M. C., S. A. Paul, J. Abraham, M. McNeese, C. DeFlitch, and J. Yen. 2009. “Challenges to Effective Crisis Management: Using Information and Communication Technologies to Coordinate Emergency Medical Services and Emergency Department Teams.” International Journal of Medical Informatics 78 (4): 259–269. doi:10.1016/j.ijmedinf.2008.08.003.
  • Robinson, S. E., W. Eller, M. Gall, and B. Gerber. 2013. “The Core and Periphery of Emergency Management Networks.” Public Management Review 15 (3): 344–362. doi:10.1080/14719037.2013.769849.
  • Rose, A., and T. Kustra. 2013. “Economic Considerations in Designing Emergency Management Institutions and Policies for Transboundary Disasters.” Public Management Review 15 (3): 446–462. doi:10.1080/14719037.2013.769857.
  • Schooley, B. L., and T. A. Horan. 2007. “Towards End-To-End Government Performance Management: Case Study of Interorganizational Information Integration in Emergency Medical Services (EMS).” Government Information Quarterly 24 (4): 755–784. doi:10.1016/j.giq.2007.04.001.
  • Shneiderman, B., and J. Preece. 2007. “911.Gov: Community Response Grids.” Science 315 (5814): 944. doi:10.1126/science.1139088.
  • Title XVII Military Affairs and Related Matters, FL. Stat. §§ 252. 2013. http://law.justia.com/codes/florida/2013/title-xvii/chapter-252/
  • Vasavada, T. 2013. “Managing Disaster Networks in India.” Public Management Review 15 (3): 363–382. doi:10.1080/14719037.2013.769854.
  • Veil, S. R., T. Buehner, and M. J. Palenchar. 2011. “A Work-in-Process Literature Review: Incorporating Social Media in Risk and Crisis Communication.” Journal of Contingencies & Crisis Management 19 (2): 110–122. doi:10.1111/j.1468-5973.2011.00639.x.
  • Venkatesh, V. 2006. “Where to Go from Here? Thoughts on Future Directions for Research on Individual-Level Technology Adoption with a Focus on Decision Making.” Decision Sciences 37 (4): 497–518. doi:10.1111/j.1540-5414.2006.00136.x.
  • Venkatesh, V., M. G. Morris, G. B. Davis, and F. D. Davis. 2003. “User Acceptance of Information Technology: Toward a Unified View.” Management Information Systems Quarterly 27 (3): 425–478.
  • Vogt, M., D. Hertweck, and K. Hales. 2011. “Strategic ICT Alignment in Uncertain Environments: An Empirical Study in Emergency Management Organizations.” In Proceedings of the 44th Hawaii International Conference on System Sciences (HICSS), 1–11. Los Alamitos, CA: The IEEE Computer Society Press.
  • Waugh Jr., W. L. 1994. “Regionalizing Emergency Management: Counties as State and Local Government.” Public Administration Review 54 (3): 253–258. doi:10.2307/976728.
  • Waugh Jr., W. L. 2003. “Terrorism, Homeland Security and the National Emergency Management Network.” Public Organization Review 3 (4): 373–385. doi:10.1023/B:PORJ.0000004815.29497.e5.
  • Waugh Jr, W. L. 2006. “Shelter from the Storm: Repairing the National Emergency Management System after Hurricane Katrina [Special Issue].” The Annals of the American Academy of Political and Social Science 604: 288–332. doi:10.1177/0002716206286685.
  • Waugh Jr., W. L., and G. Streib. 2006. “Collaboration and Leadership for Effective Emergency Management [Special Issue].” Public Administration Review 66 (s1): 131–140. doi:10.1111/j.1540-6210.2006.00673.x.
  • Yang, K., and J. Melitski. 2007. “Competing and Complementary Values in Information Technology Strategic Planning: Observations from Ten States.” Public Performance & Management Review 30 (3): 426–452. doi:10.2753/PMR1530-9576300306.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.