1,226
Views
7
CrossRef citations to date
0
Altmetric
Research Articles

Learning how to do AI: managing organizational boundaries in an intergovernmental learning forum

&

References

  • Agranoff, Robert, and Michael McGuire. 1998. “Multinetwork Management: Collaboration and the Hollow State in Local Economic Policy.” Journal of Public Administration Research and Theory 8 (1): 67–91. doi:10.1093/oxfordjournals.jpart.a024374.
  • Akkerman, Sanne F., and Arthur Bakker. 2011. “Boundary Crossing and Boundary Objects.” Review of Educational Research 81 (2): 132–169. doi:10.3102/0034654311404435.
  • Argyris, Chris. 1991. “The Use of Knowledge as a Test for Theory: The Case of Public Administration.” Journal of Public Administration Research and Theory: J-PART 1 (3): 337–354.
  • Berends, Hans, Kees Boersma, and Mathieu Weggeman. 2003. “The Structuration of Organizational Learning.” Human Relations 56 (9): 1035–1056. doi:10.1177/0018726703569001.
  • Berggren, Christian, Jörg Sydow, and Fredrik Tell. 2017. “Relating Knowledge Integration and Absorptive Capacity.” In Managing Knowledge Integration across Boundaries, edited by Fredrik Tell, Christian Berggren, Stefano Brusoni, and Andrew H Van de Ven, 57–71. Oxford: Oxford University Press.
  • Berryhill, Jamie, Kévin Kok Heang, Rob Clogher, and Keegan McBride. 2019. “Hello, World: Artificial Intelligence and Its Use in the Public Sector.” OECD Observatory of Public Sector Innovation (OPSI).
  • Broomfield, Heather, and Lisa Reutter. 2021. “Towards a Data-Driven Public Administration: An Empirical Analysis of Nascent Phase Implementation.” Scandinavian Journal of Public Administration 25 (2): 73–97.
  • Bryman, Alan. 2015. Social Research Methods. 5th ed. ed. Oxford: Oxford University Press. https://books.google.no/books?hl=en&lr=&id=N2zQCgAAQBAJ&oi=fnd&pg=PP1&dq=Social+Research+Methods&ots=doMrDYMbrj&sig=Nxdm9epd0MfJcaSqt_Kuu6fDW_s&redir_esc=y#v=onepage&q&f=false.
  • Cath, Corinne. 2018. “Governing Artificial Intelligence: Ethical, Legal and Technical Opportunities and Challenges.” Philosophical Transactions of the Royal Society A: Mathematical, Physical and Engineering Sciences 376 (2133): 20180080. doi:10.1098/rsta.2018.0080.
  • Cavalheiro, Gabriel Marcuzzo do Canto, and Luiz Antonio Joia. 2014. “Towards a Heuristic Frame for Transferring E-Government Technology.” Government Information Quarterly 31 (1): 195–207. doi:10.1016/j.giq.2013.09.005.
  • Clark, Benjamin Y., and Jeffrey L. Brudney. 2021. “Too Much of a Good Thing? Frequent Flyers and the Implications for the Coproduction of Public Service Delivery.” Research Handbook on E-Government. edited by Eric W. Welch, 101–113. Cheltenham, UK: Edward Elgar Publishing. doi:10.4337/9781786437259.00013
  • Cristofoli, Daniela, Benedetta Trivellato, and Stefano Verzillo. 2019. “Network Management as A Contingent Activity. A Configurational Analysis of Managerial Behaviors in Different Network Settings.” Public Management Review 21 (12): 1775–1800. doi:10.1080/14719037.2019.1577905.
  • Dawes, Sharon S. 2008. “Measures and Conditions of Success in Public Sector Knowledge Networks.” 03–2008. CTG Working Paper.
  • Dawes, Sharon S., Anthony M. Cresswell, and Theresa A. Pardo. 2009. “From ‘Need to Know’ to ‘Need to Share’: Tangled Problems, Information Boundaries, and the Building of Public Sector Knowledge Networks.” Public Administration Review 69 (3): 392–402. doi:10.1111/j.1540-6210.2009.01987_2.x.
  • Dawes, Sharon S., and Mohammed A. Gharawi. 2018. “Transnational Public Sector Knowledge Networks: A Comparative Study of Contextual Distances.” Government Information Quarterly 35 (2): 184–194. doi:10.1016/j.giq.2018.02.002.
  • Firestone, Joseph M., and Mark W. Mcelroy. 2004. “Organizational Learning and Knowledge Management: The Relationship.” The Learning Organization 11 (2): 177–184. doi:10.1108/09696470410521628.
  • Fox, Nick J. 2011. “Boundary Objects, Social Meanings and the Success of New Technologies.” Sociology 45 (1): 70–85. doi:10.1177/0038038510387196.
  • George, Alexander L., and Andrew Bennett. 2005. Case Study and Theory Development in the Social Sciences. Cambridge, Mass: MIT Press.
  • Ghiyoung, Im, and Arun Rai. 2008. “Knowledge Sharing Ambidexterity in Long-Term Interorganizational Relationships.” Management Science 54 (7): 1281–1296. doi:10.1287/mnsc.1080.0902.
  • Gil-Garcia, J. Ramon, Ahmet Guler, A. Pardo Theresa, and G. Brian Burke. 2019. “Characterizing the Importance of Clarity of Roles and Responsibilities in Government Inter-Organizational Collaboration and Information Sharing Initiatives.” Government Information Quarterly 36 (4): 101393. doi:10.1016/j.giq.2019.101393.
  • Guenduez, Ali A., Tobias Mettler, and Kuno Schedler. 2020. “Technological Frames in Public Administration: What Do Public Managers Think of Big Data?” Government Information Quarterly 37 (1): 101406. doi:10.1016/j.giq.2019.101406.
  • Hewitt-Taylor, Jaquelina. 2002. “Inside Knowledge: Issues in Insider Research.” Nursing Standard (Royal College of Nursing (Great Britain) : 1987) 16 (46): 33–35. doi:10.7748/ns.16.46.33.s5.
  • Justin, Bullock, Matthew M. Young, and Yi Fan Wang. 2020. “Artificial Intelligence, Bureaucratic Form, and Discretion in Public Service.” Information Polity 25 (4): 491–506. doi:10.3233/IP-200223.
  • Kate Van, Heugten. 2004. “Managing Insider Research: Learning from Experience.” Qualitative Social Work 3 (2): 203–219. doi:10.1177/1473325004043386.
  • Kenneally, Adele. 2013. “The Lived Experience of Insider Action Research in a Local Government Setting.” 3rd National Local Government Research Forum. doi:10.5130/aac.f.
  • Kinder, Tony, Frédérique Six, Jari Stenvall, and Ally Memon. 2020. “Governance-as-Legitimacy: Are Ecosystems Replacing Networks?” Public Management Review. 1–26. doi:10.1080/14719037.2020.1786149.
  • Kislov, Roman. 2014. “Boundary Discontinuity in a Constellation of Interconnected Practices.” Public Administration 92 (2): 307–323. doi:10.1111/padm.12065.
  • Kuziemski, Maciej, and Gianluca Misuraca. 2020. “AI Governance in the Public Sector: Three Tales from the Frontiers of Automated Decision-Making in Democratic Settings.” Telecommunications Policy 44 (6): 101976. doi:10.1016/j.telpol.2020.101976.
  • Levina, Natalia, and Emmanuelle Vaast. 2005. “The Emergence of Boundary Spanning in Practice : Implications for Implementation and Use of Information Systems.” MIS Quarterly 29 (2): 335–363. doi:10.2307/25148682.
  • Lim, Shi Ying, Sirkka L. Jarvenpaa, and Holly J. Lanham. 2015. “Barriers to Interorganizational Knowledge Transfer in Post-Hospital Care Transitions: Review and Directions for Information Systems Research.” Journal of Management Information Systems 32 (3): 48–74. doi:10.1080/07421222.2015.1095013.
  • Lindkvist, Lars. 2005. “Knowledge Communities and Knowledge Collectivities: A Typology of Knowledge Work in Groups.” Journal of Management Studies 42 (6): 1189–1210. doi:10.1111/j.1467-6486.2005.00538.x.
  • Marc, Marheineke, Vivek K. Velamuri, and Kathrin M. Möslein. 2016. “On the Importance of Boundary Objects for Virtual Collaboration: A Review of the Literature.” Technology Analysis and Strategic Management 28 (9): 1108–1122. doi:10.1080/09537325.2016.1181744.
  • Marijn, Janssen, Paul Brous, Elsa Estevez, Luis S. Barbosa, and Tomasz Janowski. 2020. “Data Governance: Organizing Data for Trustworthy Artificial Intelligence.” Government Information Quarterly 37 (3): 101493. doi:10.1016/j.giq.2020.101493.
  • Meuser, Michael, and Ulrike Nagel. 2009. “The Expert Interview and Changes in Knowledge Production.” In Interviewing Experts, edited by Alexander Bogner, Beate Littig, and Wolfgang Menz, 17–42. London: Palgrave Macmillan.
  • Mischen, Pamela A. 2015. “Collaborative Network Capacity.” Public Management Review 17 (3): 380–403. doi:10.1080/14719037.2013.822527.
  • Misuraca, Gianluca, and Colin Van Noordt. 2020. “AI Watch: Artificial Intelligence in Public Services - Overview of the Use and Impact of AI in Public Services in the EU.” In EUR, Vol. 30255. Luxembourg: Publications Office of the European Union. doi:10.2760/039619.
  • Moynihan, Donald P., and Noel Landuyt. 2009. “How Do Public Organizations Learn? Bridging Cultural and Structural Perspectives.” Public Administration Review 69 (6): 1097–1105. doi:10.1111/j.1540-6210.2009.02067.x.
  • Noonpakdee, Wasinee, Thitiporn Khunkornsiri, Acharaphun Phothichai, and Arpawadee Nuntree. 2020. “CIO Competency in Digital Era : A Comparative Study between Government Organizations and Private Enterprises.” In 2020 IEEE 7th International Conference on Industrial Engineering and Applications CIO, Bangkok, Thailand, 48–52.
  • Okwechime, Ekene, Peter Duncan, and David Edgar. 2018. “Big Data and Smart Cities: A Public Sector Organizational Learning Perspective.” Information Systems and E-Business Management 16 (3): 601–625. doi:10.1007/s10257-017-0344-0.
  • Ophelia, Eglene, Sharon S. Dawes, and Carrie A. Schneider. 2007. “Authority and Leadership Patterns in Public Sector Knowledge Networks.” American Review of Public Administration 37 (1): 91–113. doi:10.1177/0275074006290799.
  • Pittaway, Jeffrey J., and Ali Reza Montazemi. 2020. “Know-How to Lead Digital Transformation: The Case of Local Governments.” Government Information Quarterly 37 (April): 101474. doi:10.1016/j.giq.2020.101474.
  • Poocharoen, Ora orn, and Bernard Ting. 2015. “Collaboration, Co-Production, Networks: Convergence of Theories.” Public Management Review 17 (4): 587–614. doi:10.1080/14719037.2013.866479.
  • Rebekah, Dibble, and Cristina B. Gibson. 2018. “Crossing Team Boundaries: A Theoretical Model of Team Boundary Permeability and A Discussion of Why It Matters.” Human Relations 71 (7): 925–950. doi:10.1177/0018726717735372.
  • Robinson, Stephen Cory. 2020. “Trust, Transparency, and Openness: How Inclusion of Cultural Values Shapes Nordic National Public Policy Strategies for Artificial Intelligence (AI).” Technology in Society 63: 101421. 10.1016/j.techsoc.2020.101421. preprint: 101421.
  • Sajtos, Laszlo, Michael Kleinaltenkamp, and Julie Harrison. 2018. “Boundary Objects for Institutional Work across Service Ecosystems.” Journal of Service Management 29 (4): 615–640. doi:10.1108/JOSM-01-2017-0011.
  • Saldaña, Johnny. 2013. Coding Manual for Qualitativ Researchers. 2nd ed. London: Sage.
  • Scarbrough, Harry, Jacky Swan, Stéphane Laurent, Mike Bresnen, Linda Edelman, and Sue Newell. 2004. “Project-Based Learning and the Role of Learning Boundaries.” Organization Studies 25 (9): 1579–1600. doi:10.1177/0170840604048001.
  • Schotter, Andreas P.J., Ram Mudambi, Yves L. Doz, and Ajai Gaur. 2017. “Boundary Spanning in Global Organizations.” Journal of Management Studies 54 (4): 403–421. doi:10.1111/joms.12256.
  • Siciliano, Michael D. 2017. “Ignoring the Experts: Networks and Organizational Learning in the Public Sector.” Journal of Public Administration Research and Theory 27 (1): 104–119. doi:10.1093/jopart/muw052.
  • Star, Susan Leigh. 2010. “This Is Not a Boundary Object: Reflections on the Origin of a Concept.” Science Technology and Human Values 35 (5): 601–617. doi:10.1177/0162243910377624.
  • Star, Susan Leigh, and James R. Greisemer. 1989. “Institutional Ecology, ‘Translations’ and Boundary Objects: Amateurs and Professionals in Berkeley’s Museum of Vertebrate Zoology, 1907-39.” Social Studies of Science 19 (3): 387–420. doi:10.1177/030631289019003001.
  • Steensma, H. K. 1996. Acquiring technological competencies through inter-organizational collaboration: an organizational learning perspective. J Eng Tech Manag 12(4):267–286.
  • Sun, Tara Qian, and Rony Medaglia. 2019. “Mapping the Challenges of Artificial Intelligence in the Public Sector: Evidence from Public Healthcare.” Government Information Quarterly 36 (2): 368–383. doi:10.1016/j.giq.2018.09.008.
  • Sydow, Jörg, Lars Lindkvist, and Robert Defillippi. 2004. “Project-Based Organizations, Embeddedness and Repositories of Knowledge: Editorial.” Organization Studies 25 (9): 1475–1489. doi:10.1177/0170840604048162.
  • T.a.a B Van, Dijk. 2007. “The Discourse-Knowledge Interface.” In Critical Discourse Analysis: Theory and Interdisciplinarity, edited by Gilbert Weiss and Ruth Wodak, 85–109. Hampshire and New York: Palgrave Macmillan. doi:10.1057/9780230288423.
  • Trompette, Pascale, and Dominique Vinck. 2009. “Revisiting the Notion of Boundary Object.” Revue d’Anthropologie Des Connaissances 3 (1): 3–27. doi:10.3917/rac.006.0003.
  • Tupasela, Aaro, Karoliina Snell, and Heta Tarkkala. 2020. “The Nordic Data Imaginary.” Big Data and Society 7 (1): 1. doi:10.1177/2053951720907107.
  • Uppström, Elin, and Carl Mikael Lönn. 2017. “Explaining Value Co-Creation and Co-Destruction in e-Government Using Boundary Object Theory.” Government Information Quarterly 34 (3): 406–420. doi:10.1016/j.giq.2017.08.001.
  • Weslei Gomes de, Sousa, Elis Regina Pereira de Melo, Paulo Henrique De Souza Bermejo, Rafael Araújo Sousa Farias, and Adalmir Oliveira Gomes. 2019. “How and Where Is Artificial Intelligence in the Public Sector Going? A Literature Review and Research Agenda.” Government Information Quarterly 36 (4): 101392. doi:10.1016/j.giq.2019.07.004.
  • Wilson, Christopher 2019. “Setting the Stage for Transformation: Frontline Reflections on Technology in American Government.” Washington D.C. https://beeckcenter.georgetown.edu/report/setting-the-stage-for-transformation-frontline-reflections-on-technology-in-american-government/.
  • Wirtz, Bernd W., Jan C. Weyerer, and Carolin Geyer. 2019. “Artificial Intelligence and the Public Sector—Applications and Challenges.” International Journal of Public Administration 42 (7): 596–615. doi:10.1080/01900692.2018.1498103.
  • Yin, Robert K. Edited by Sage 2009. Case Study Research: Design and Methods, 5th ed. Los Angeles: SAGE Publications.
  • Zuiderwijk, Anneke, Yu Che Chen, and Fadi Salem. 2021. “Implications of the Use of Artificial Intelligence in Public Governance: A Systematic Literature Review and A Research Agenda.” Government Information Quarterly 38 (3): 3. doi:10.1016/j.giq.2021.101577.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.