References
- Jefferson , G. 2004 . “ Glossary of transcript symbols with an introduction ” . In Conversation analysis: Studies from the first generation , Edited by: Lerner , G. H. 13 – 31 . Amsterdam/Philadelphia : John Benjamins .
- Smith , J.A. , Flowers , P. and Larkin , M. 2009 . Interpretative phenomenological analysis: theory, method and research , London : Sage .