Rolling with the punches: receiving peer reviews as prescriptive emotion management

References

• Acker, S. 2012. “Chairing and Caring: Gendered Dimensions of Leadership in Academe.” Gender and Education 24: 411–428.
   Web of Science ®Google Scholar
• Bedeian, A. 2003. “Essays. The Manuscript Review Process: The Proper Role of Authors, Referees, and Editors.” Journal of Management Inquiry 12: 331–338.
   Web of Science ®Google Scholar
• Bedeian, A. 2004. “Peer Review and the Social Construction of Knowledge in the Management Discipline.” Academy of Management Learning and Education 3: 198–216.
   Web of Science ®Google Scholar
• Bélanger, J., and P. Edwards. 2013. “The Nature of Front-line Service Work: Distinctive Features and Continuity in the Employment Relationship.” Work, Employment and Society 27: 433–450.
   Web of Science ®Google Scholar
• Bolton, S. 2005. Emotion Management in the Workplace. London: Palgrave.
   Google Scholar
• Bolton, S. C. 2009. “Getting to the Heart of the Emotional Labour Process: A Reply to Brook.” Work, Employment and Society 23: 549–560.
   Web of Science ®Google Scholar
• Bolton, S. C., and C. Boyd. 2003. “Trolley Dolly or Skilled Emotion Manager? Moving on from Hochschild’s Managed Heart.” Work, Employment and Society 17: 289–308.
   Web of Science ®Google Scholar
• Bousquet, M. 2009. “We Work.” The Minnesota Review 71-72: 145–152.
   Google Scholar
• Boyd, C. 2002. “Customer Violence and Employee Health and Safety.” Work, Employment and Society 16: 151–169.
   Web of Science ®Google Scholar
• Brewis, J. 2014. “The Ethics of Researching Friends: On Convenience Sampling in Qualitative Management and Organization Studies.” British Journal of Management 25: 849–872.
   Web of Science ®Google Scholar
• Brewis, J. 2018. “On Interference, Collegiality and Co-authorship: Peer Review of Journal Articles in Management and Organization Studies.” Organization 25: 21–41.
   Web of Science ®Google Scholar
• Brewis, J., and R. Godfrey. 2018. “Never Call Me a Mercenary’: Identity Work, Stigma Management and the Private Security Contractor.” Organization 25: 335–353.
   Web of Science ®Google Scholar
• Brisini, T. 2016. “The Conference Room Carpet.” Text and Performance Quarterly 36: 156–165.
   Web of Science ®Google Scholar
• Brouillette, S. 2013. “Academic Labor, the Aesthetics of Management, and the Promise of Autonomous Work.” nonsite. org #9 (May 1). Accessed 10 August 2018. http://nonsite.org/article/academic-labor-the-aesthetics-of-management-and-the-promise-of-autonomous-work.
   Google Scholar
• Carnall, C. A. 1990. Managing Change in Organizations. Englewood Cliffs, NJ: Prentice Hall.
   Google Scholar
• Carpenter, M. A. 2009. “Editor’s Comments. Mentoring Colleagues in the Craft and Spirit of Peer Review.” Academy of Management Review 34: 191–195.
   Web of Science ®Google Scholar
• Clair, J. A. 2015a. “Toward a Bill of Rights for Manuscript Submitters.” Academy of Management Learning and Education 14: 111–131.
   Web of Science ®Google Scholar
• Clair, J. A. 2015b. “Procedural Injustice in the System of Peer Review and Scientific Misconduct.” Academy of Management Learning and Education 14: 159–172.
   Web of Science ®Google Scholar
• Clarke, C. A., and D. Knights. 2015. “Careering Through Academia: Securing Identities or Engaging Ethical Subjectivities?” Human Relations 68: 1865–1888.
   Web of Science ®Google Scholar
• Clarke, C., D. Knights, and C. Jarvis. 2012. “A Labour of Love? Academics in Business Schools.” Scandinavian Journal of Management 28: 5–15.
   Web of Science ®Google Scholar
• Collier, R. 2002. “The Changing University and the (Legal) Academic Career – Rethinking the Relationship between Women, Men and the Private Life of the Law School.” Legal Studies 22: 1–32.
   Google Scholar
• Constanti, P., and P. Gibbs. 2004. “Higher Education Teachers and Emotional Labour.” International Journal of Educational Management 18: 243–249.
   Google Scholar
• Cranford, C. J., and D. Miller. 2013. “Emotion Management from the Client’s Perspective: The Case of Personal Home Care.” Work, Employment and Society 27: 785–801.
   Web of Science ®Google Scholar
• Curley, C., and T. Royle. 2013. “The Degradation of Work and the End of the Skilled Emotion Worker at Aer Lingus: Is It All Trolley Dollies Now?” Work, Employment and Society 27: 105–121.
   Web of Science ®Google Scholar
• Day, N. E. 2011. “The Silent Majority: Manuscript Rejection and Its Impact on Scholars.” Academy of Management Learning and Education 10: 704–718.
   Web of Science ®Google Scholar
• Drake, P. 2015. “Becoming Known Through Email: A Case of Woman, Leadership, and an Awfully Familiar Strange Land.” Gender and Education 27: 148–163.
   Web of Science ®Google Scholar
• Driver, M. 2007. “Reviewer Feedback as Discourse of the Other: A Psychoanalytic Perspective on the Manuscript Review Process.” Journal of Management Inquiry 16: 351–360.
   Web of Science ®Google Scholar
• Foster, E. 2017. “Academic Labor in the Age of Anxiety: Autoethnography Matters.” Cultural Studies ↔ Critical Methodologies 17: 320–326.
   Web of Science ®Google Scholar
• Frost, P. J., and M. S. Taylor. 1996. “Preface to Becoming a Reviewer.” In Rhythms of Academic Life: Personal Accounts of Careers in Academia, edited by P. J. Frost, and M. S. Taylor, 259–263. Thousand Oaks, CA: Sage.
   Google Scholar
• Gill, R. 2010. “Breaking the Silence: The Hidden Injuries of Neo-liberal Academia.” In Secrecy and Silence in the Research Process: Feminist Reflections, edited by R. Ryan-Flood and R. Gill, 228–244. London: Routledge.
   Google Scholar
• Gottschalk, S. 1998. “Postmodern Sensibilities and Ethnographic Possibilities.” In Fiction and Social Research: By Ice or Fire, edited by S. Banks and A. Banks, 205–233. Walnut Creek, CA: Altamira Press.
   Google Scholar
• Gregg, M. 2008. “Communicating Investment: Cultural Studies, Affect and the Academy.” Review of Education, Pedagogy, and Cultural Studies 30: 43–59.
   Google Scholar
• Gregg, M. 2009. “Banal Bohemia: Blogging from the Ivory Tower Hot-desk.” Convergence: The International Journal of Research into New Media Technologies 15: 470–483.
   Google Scholar
• Hancock, P. 2013. “‘Being Santa Claus’: The Pursuit of Recognition in Interactive Service Work.” Work, Employment and Society 27: 1004–1020.
   Google Scholar
• Harvey, G., C. Rhodes, S. Vachhani, and K. Williams. 2017. “Neo-Villeiny and the Service Sector: The Case of Hyper Flexible and Precarious Work in Fitness Centres.” Work, Employment and Society 31: 19–35.
   Web of Science ®Google Scholar
• Hatzinikolakis, J., and J. Crossman. 2010. “Are Business Academics in Australia Experiencing Emotional Labour? A Call for Empirical Research.” Journal of Management & Organization 16: 425–435.
   Web of Science ®Google Scholar
• Heath, M., K. Galloway, N. Skead, A. Steel, and M. Israel. 2017. “Learning to Feel Like A Lawyer: Law Teachers, Sessional Teaching and Emotional Labour in Legal Education.” Griffith Law Review 26: 430–457.
   Web of Science ®Google Scholar
• Hebson, G., J. Rubery, and D. Grimshaw. 2015. “Rethinking Job Satisfaction in Care Work: Looking Beyond the Care Debates.” Work, Employment and Society 29: 314–330.
   Web of Science ®Google Scholar
• Hey, V. 2011. “Affective Asymmetries: Academics, Austerity and the Mis/recognition of Emotion.” Contemporary Social Science 6: 207–222.
   Google Scholar
• Hochschild, A. R. 1983. The Managed Heart: Commercialization of Human Feeling. Berkeley and Los Angeles, CA: University of California Press.
   Google Scholar
• Ikeler, P. 2016. “Deskilling Emotional Labour: Evidence from Department Store Retail.” Work, Employment and Society 30: 966–983.
   Web of Science ®Google Scholar
• Jackson, L. 2019. “The Smiling Philosopher: Emotional Labor, Gender, and Harassment in Conference Spaces.” Educational Philosophy and Theory 51: 699–701.
   Web of Science ®Google Scholar
• Kessler, I., P. Heron, and S. Dopson. 2015. “Managing Patient Emotions as Skilled Work and Being ‘One of Us’.” Work, Employment and Society 29: 775–791.
   Web of Science ®Google Scholar
• Kirton, D. 2013. “What Is Work? Insights from the Evolution of State Foster Care.” Work, Employment and Society 27: 658–673.
   Web of Science ®Google Scholar
• Korczynski, M., and C. Evans. 2013. “Customer Abuse to Service Workers: An Analysis of Its Social Creation Within the Service Economy.” Work, Employment and Society 27: 768–784.
   Web of Science ®Google Scholar
• Lloyd, C., and J. Payne. 2009. “‘Full of Sound and Fury, Signifying Nothing’: Interrogating New Skill Concepts in Service Work – the View from Two UK Call Centres.” Work, Employment and Society 23: 617–634.
   Web of Science ®Google Scholar
• Louw, J. 2019. “Going Against the Grain: Emotional Labour in the Face of Established Business School Institutional Logics.” Studies in Higher Education 44: 946–959.
   Web of Science ®Google Scholar
• Lund, R. 2018. “The Social Organisation of Boasting in the Neoliberal University.” Gender and Education. published online. doi:10. 1080/09540253. 2018. 1482412.
   Web of Science ®Google Scholar
• Macdonald, S. 2015. “Emperor’s New Clothes: The Reinvention of Peer Review as Myth.” Journal of Management Inquiry 24: 264–279.
   Web of Science ®Google Scholar
• Miller, C. C. 2006. “From the Editors. Peer Review in the Organizational and Management Sciences: Prevalence and Effects of Reviewer Hostility, Bias, and Dissensus.” Academy of Management Journal 49: 425–431.
   Web of Science ®Google Scholar
• Miner, J. B. 2003. “Essays. Commentary on Arthur Bedeian’s ‘The Manuscript Review Process: The Proper Roles of Authors, Referees, and Editors’.” Journal of Management Inquiry 12: 339–342.
   Web of Science ®Google Scholar
• Mulholland, K. 2004. “Workplace Resistance in an Irish Call Centre: Slammin’, Scammin’, Smokin’ an’ Leavin’.” Work, Employment and Society 18: 709–724.
   Web of Science ®Google Scholar
• Nath, V. 2011. “Aesthetic and Emotional Labour Through Stigma: National Identity Management and Racial Abuse in Offshored Indian Call Centres.” Work, Employment and Society 25: 709–725.
   Web of Science ®Google Scholar
• Ogbonna, E., and L. C. Harris. 2004. “Work Intensification and Emotional Labour Among UK University Lecturers: An Exploratory Study.” Organization Studies 25: 1185–1203.
   Web of Science ®Google Scholar
• Ortinau, D. J. 2011. “Writing and Publishing Important Scientific Articles: A Reviewer’s Perspective.” Journal of Business Research 64: 150–156.
   Web of Science ®Google Scholar
• Ostrom, A. L. 2003. “Achieving ‘Reviewer Readiness’.” Journal of the Academy of Marketing Science 31: 337–340.
   Web of Science ®Google Scholar
• Parker, M. 2013. “Becoming Editor: Or, Pinocchio Finally Notices the Strings.” Triple C: Communication, Capitalism, & Critique 13: 461–474.
   Google Scholar
• Phipps, A. 2007. Learning the Arts of Linguistic Survival: Languaging, Tourism, Life. Clevedon, Bristol: Channel View Publications.
   Google Scholar
• Rincones, L. D., and R. Gonzales. 2013. “Using Participatory Action Research and Photo Methods to Explore Higher Education Administration as an Emotional Endeavour.” The Qualitative Report 18: 1–17.
   Google Scholar
• Romanelli, E. 1996. “Becoming a Reviewer: Lessons Somewhat Painfully Learned.” In Rhythms of Academic Life: Personal Accounts of Careers in Academia, edited by P. J. Frost and M. S. Taylor, 263–268. Thousand Oaks, CA: Sage.
   Google Scholar
• Sanger, J. 1996. The Compleat Observer? A Field Research Guide to Observation. London: Falmer Press.
   Google Scholar
• Sarpong, D., and M. Macfarlane. 2017. “Service Nepotism in Cosmopolitan Transient Social Spaces.” Work, Employment and Society 31: 764–781.
   Web of Science ®Google Scholar
• Taylor, S. 2003. “Big R (versus Little R) Reviewers: The Anonymous Coauthor.” Journal of the Academy of Marketing Science 31: 341–343.
   Web of Science ®Google Scholar
• Taylor, Y. 2013. “Queer Encounters of Sexuality and Class: Navigating Emotional Landscapes of Academia.” Emotion, Space and Society 8: 51–58.
   Web of Science ®Google Scholar
• Taylor, S., and M. Tyler. 2000. “Emotional Labour and Sexual Difference in the Airline Industry.” Work, Employment and Society 14: 77–95.
   Web of Science ®Google Scholar
• Treviño, L. K. 2008. “Editor’s Comments. Why Review? Because Reviewing Is a Professional Responsibility.” Academy of Management Review 33: 8–10.
   Web of Science ®Google Scholar
• Tsang, E. W. K. 2013. “Reflections on Experience. Is This Referee Really My Peer? A Challenge to the Peer-review Process.” Journal of Management Inquiry 22: 166–171.
   Web of Science ®Google Scholar