2,553
Views
0
CrossRef citations to date
0
Altmetric
Editorial

The future of knowledge management: an agenda for research and practice

ORCID Icon &

References

  • Akeroyd, J. (2001). The future of academic libraries. ASLIB Proceedings, 53(3), 79–84. https://doi.org/10.1108/EUM0000000007041
  • Argote, L., McEvily, B., & Reagans, R. (2003). Managing knowledge in organizations: An integrative framework and review of emerging themes. Management Science, 49(4), 571–582. https://doi.org/10.1287/mnsc.49.4.571.14424
  • Bailey, C., & Clarke, M. (2001). Managing knowledge for personal and organisational benefit. Journal of Knowledge Management, 5(1), 58–68. https://doi.org/10.1108/13673270110384400
  • Baskerville, R., & Dulipovici, A. (2006). The theoretical foundations of knowledge management. Knowledge Management Research & Practice, 4(2), 83–105. https://doi.org/10.1057/palgrave.kmrp.8500090
  • Chinnaswamy, A., Papa, A., Dezi, L., & Mattiacci, A. (2019). Big data visualisation, geographic information systems and decision making in healthcare management. Management Decision, 57(8), 1937–1959. https://doi.org/10.1108/MD-07-2018-0835
  • Collins, H. (2004). Interactional expertise as a third kind of knowledge. Phenomenology and the Cognitive Sciences, 3(2), 125–143. https://doi.org/10.1023/B:PHEN.0000040824.89221.1a
  • Dervin, B. (1998). Sense-making theory and practice: An overview of user interests in knowledge seeking and use. Journal of Knowledge Management, 2(2), 36–46. https://doi.org/10.1108/13673279810249369
  • Dumay, J. (2022). Using critical KM to address wicked problems. Knowledge Management Research & Practice, 20(5), 767–775. https://doi.org/10.1080/14778238.2020.1790310
  • Dwivedi, Y. K., Kshetri, N., Hughes, L., Slade, E. L., Jeyaraj, A., Kar, A. K. , Baabdullah, A. M., Koohang, A., Raghavan, V., Ahuja, M., Albanna, H., Albashrawi, M. A., Al-Busaidi, A. S., Balakrishnan, J., Barlette, Y., Bose, S. B., Brooks, L., Buhalis, D., Carter, L., and Wright, R. (2023). “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy. International Journal of Information Management, 71, 102642. https://doi.org/10.1016/j.ijinfomgt.2023.102642
  • Edwards, J. S., Handzic, M., Carlsson, S., & Nissen, M. (2003). Knowledge management research & practice: Visions and directions. Knowledge Management Research & Practice, 1(1), 49–60. https://doi.org/10.1057/palgrave.kmrp.8500005
  • Edwards, J. S., & Rodriguez, E. (2016). Using knowledge management to give context to analytics and big data and reduce strategic risk. Procedia computer science, 99, 36–49. https://doi.org/10.1016/j.procs.2016.09.099
  • Eysenck, H. J. (1979). The structure and measurement of intelligence. Springer.
  • Fahey, L., & Prusak, L. (1998). The eleven deadliest sins of knowledge management. California Management Review, 40(3), 265–276. https://doi.org/10.2307/41165954
  • Grant, R. M. (1996). Toward a knowledge-based theory of the firm. Strategic Management Journal, 17(Winter special issue), 109–122. https://doi.org/10.1002/smj.4250171110
  • Grover, V., & Davenport, T. H. (2001). General perspectives on knowledge management: Fostering a research agenda. Journal of Management Information Systems, 18(1), 5–21.
  • Gunasekaran, A., & Ngai, E. W. T. (2007). Knowledge management in 21st century manufacturing. International Journal of Production Research, 45(11), 2391–2418. https://doi.org/10.1080/00207540601020429
  • Hasan, H. (2008). Back to the future for KM: The case for sensible organisation. Knowledge Management Research & Practice, 6(1), 26–30. https://doi.org/10.1057/palgrave.kmrp.8500158
  • Heisig, P., Adekunle, S. O., Kianto, A., Kemboi, C., Perez-Arrau, G., & Easa, N. (2016). Knowledge management and business performance: Global experts’ views on future research needs. Journal of Knowledge Management, 20(6), 1169–1198. https://doi.org/10.1108/JKM-12-2015-0521
  • He, W., Zhang, W. D., Tian, X., Tao, R., & Akula, V. (2019). Identifying customer knowledge on social media through data analytics. Journal of Enterprise Information Management, 32(1), 152–169. https://doi.org/10.1108/JEIM-02-2018-0031
  • Huber, G. P. (2004). The necessary nature of future firms: Attributes of survivors in a changing world. Sage Publications.
  • Jevnaker, B. H., & Olaisen, J. (2022). A comparative study of knowledge management research studies: Making research more relevant and creative. Knowledge Management Research & Practice, 20(2), 292–303. https://doi.org/10.1080/14778238.2021.2020695
  • Leoni, L., Ardolino, M., El Baz, J., Gueli, G., & Bacchetti, A. (2022). The mediating role of knowledge management processes in the effective use of artificial intelligence in manufacturing firms. International Journal of Operations & Production Management, 42(13), 411–437. https://doi.org/10.1108/IJOPM-05-2022-0282
  • Levallet, N., & Chan, Y. E. (2019). Organizational knowledge retention and knowledge loss. Journal of Knowledge Management, 23(1), 176–199. https://doi.org/10.1108/JKM-08-2017-0358
  • Liebowitz, J. (2001). Knowledge management and its link to artificial intelligence. Expert Systems with Applications, 20(1), 1–6. https://doi.org/10.1016/S0957-4174(00)00044-0
  • Lönnqvist, A. (2017). Embedded knowledge management: Towards improved managerial relevance. Knowledge Management Research & Practice, 15(2), 184–191. https://doi.org/10.1057/s41275-017-0053-y
  • Lönnqvist, A., Jackson, T., & Schiuma, G. (2022). Key development areas for the growing and maturing knowledge management research field: Creativity, novelty, relevance and impact. Knowledge Management Research & Practice, 20(2), 175–176. https://doi.org/10.1080/14778238.2022.2064606
  • Massaro, M., Handley, K., Bagnoli, C., & Dumay, J. (2016). Knowledge management in small and medium enterprises: A structured literature review. Journal of Knowledge Management, 20(2), 258–291. https://doi.org/10.1108/JKM-08-2015-0320
  • Müller-Merbach, H. (2006). Eysenck’s advice: Why and when to define knowledge. Knowledge Management Research & Practice, 4(3), 250–251. https://doi.org/10.1057/palgrave.kmrp.8500106
  • Nonaka, I., & Takeuchi, H. (1995). The knowledge-creating company: How Japanese companies create the dynamics of innovation. Oxford University Press.
  • O’Connor, C., & Kelly, S. (2017). Facilitating knowledge management through filtered big data: SME competitiveness in an agri-food sector. Journal of Knowledge Management, 21(1), 156–179. https://doi.org/10.1108/JKM-08-2016-0357
  • Prusak, L. (2001). Where did knowledge management come from? IBM Systems Journal, 40(4), 1002–1007. https://doi.org/10.1147/sj.404.01002
  • Saarijärvi, H., Grönroos, C., & Kuusela, H. (2014). Reverse use of customer data: Implications for service-based business models. The Journal of Services Marketing, 28(7), 529–537. https://doi.org/10.1108/JSM-05-2013-0111
  • Schiuma, G., Kumar, S., Sureka, R., & Joshi, R. (2023). Research constituents and authorship patterns in the Knowledge Management Research and Practice: A bibliometric analysis. Knowledge Management Research & Practice, 21(1), 129–145. https://doi.org/10.1080/14778238.2020.1848365
  • Serenko, A. (2021). A structured literature review of scientometric research of the knowledge management discipline: A 2021 update. Journal of Knowledge Management, 25(8), 1889–1925. https://doi.org/10.1108/JKM-09-2020-0730
  • Serenko, A., & Bontis, N. (2013). The intellectual core and impact of the knowledge management academic discipline. Journal of Knowledge Management, 17(1), 137–155. https://doi.org/10.1108/13673271311300840
  • Shin, M., Holden, T., & Schmidt, R. A. (2001). From knowledge theory to management practice: Towards an integrated approach. Information Processing & Management, 37(2), 335–355. https://doi.org/10.1016/S0306-4573(00)00031-5
  • Smith, R. G., & Farquhar, A. (2000). The road ahead for knowledge management - an AI perspective. AI Magazine, 21(4), 17–40.
  • Venkitachalam, K., & Busch, P. (2012). Tacit knowledge: Review and possible research directions. Journal of Knowledge Management, 16(2), 356–371. https://doi.org/10.1108/13673271211218915
  • Wallace, D. P., Fleet, C. V., & Downs, L. J. (2011). The research core of the knowledge management literature. International Journal of Information Management, 31(1), 14–20. https://doi.org/10.1016/j.ijinfomgt.2010.10.002
  • Wiig, K. (1997). Knowledge management: Where did it come from and where will it go? Expert Systems with Applications, 13(1), 1–14. https://doi.org/10.1016/S0957-4174(97)00018-3

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.