103
Views
5
CrossRef citations to date
0
Altmetric
Original Articles

Web-based Measurement of the Level of Implementation of TQM in Indian Industries

&
Pages 379-391 | Published online: 05 Oct 2010

References

  • Ahire , S. 1996 . Development and validation of TQM implementation constructs . Decision Sciences , 27 ( 1 ) : 23 – 56 .
  • Cronbach , L. J. 1951 . Coefficient alpha and the internal structure of tests . Psychometrika , 16 : 297 – 334 .
  • Hair , J. 1992 . Multivariate Data Analysis with Readings , New York : Macmillan .
  • Joseph , I. N. 1999 . An instrument for measuring total quality management implementation in manufacturing based business units in India . International Journal of Production Research , 37 ( 10 ) : 2201 – 2215 .
  • Mohanty , R. P. and Lakme , R. P. 1998 . Factors affecting TQM implementation: an empirical study in Indian Industry . Production Planning & Control , 9 ( 5 ) : 511 – 520 .
  • Motwani , J. G. 1994 . Quality practices of Indian organizations: an empirical analysis . International Journal of Quality & Reliability Management , 11 ( 1 ) : 38 – 52 .
  • Nunnally , J. 1967 . Psychometric Theory , New York : McGraw-Hill .
  • Saraph , J. V. 1989 . An instrument for measuring the critical factors of quality measurement . Decision Sciences , 20 ( 4 ) : 810 – 829 .
  • Wali , A. A. 2003 . Critical success factors of TQM: a select study of Indian organizations . Production Planning & Control , 14 ( 1 ) : 3 – 14 .
  • World Executive Digest . 1996 . Quality in Asia: the state of the quality art . World Executive Digest , : 25 – 36 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.