References
- Ahire , S. L. 1996 . Development and validation of TQM implementation constructs . Decision Sciences , 27 : 23 – 56 .
- Benson , P. G. 1991 . The effects of organizational context on quality management: an empirical investigation . Management Science , 37 : 1107 – 1124 .
- Bergh , D. 1993a . Watch the time carefully: the use and misuse of time effects in management research . Journal of Management , 19 : 683 – 705 .
- Bergh , D. 1993b . Don't waste your time! The effects of time series errors in management research: the case of ownership concentration and research and development spending . Journal of Management , 19 : 897 – 914 .
- Bergh , D. 1995 . Problems with repeated measures analysis: demonstration with a study of the diversification and performance relationship . Academy of Management Journal , 38 : 1692 – 1708 .
- Black , S. A. and Porter , L. J. 1996 . Identification of the critical factors of TQM . Decision Science , 27 : 1 – 21 .
- Bobbit , C. E. Jr. 1989 . Supplier quality audits . Quality , 28 : 58 – 60 .
- Boik , R. J. 1981 . A priori tests in repeated measures designs: effects of nonsphericity . Psychometrika , 46 : 241 – 255 .
- Bryk , A. S. and Raudenbush , S. W. 1987 . Application of hierarchical linear models to assessing change . Psychological Bulletin , 101 : 147 – 158 .
- Curkovic , S. and Handfield , R. 1996 . Use of ISO 9000 and Baldrige Award criteria is supplier quality evaluation . International Journal of Purchasing and Materials Management , 32 : 2 – 11 .
- Dean , J. W. Jr. and Bowen , D. E. 1994 . Managing theory and total quality: improving research and practice through theory development . Academy of Management Review , 19 : 392 – 418 .
- Douglas , T. J. and Judge , W. Q. Jr. 2001 . Total quality management implementation and competitive advantage: the role of structural control and exploration . Academy of Management Journal , 44 : 158 – 169 .
- Easton , G. S. and Jarrell , S. L. 1998 . The effects of total quality management on corporate performance: an empirical investigation . Journal of Business , 71 : 253 – 307 .
- Evans , J. R. and Lindsay , W. M. 1999 . The Management and Control of Quality , Cincinnati, OH : South-Western College Publishing .
- Flynn , B. B. 1994 . A framework for quality management research and an associated measurement instrument . Journal of Operations Management , 11 : 339 – 366 .
- Garvin , D. 1991 . How the Baldridge award really works . Harvard Business Review , 69 : 80 – 95 .
- Girden , E. R. 1992 . ANOVA Repeated Measures , London : Sage University Publications .
- Glass , G. V. and Hopkins , D. H. 1996 . Statistical Methods in Education and Psychology , 3rd edn , Needham Heights, MA : Simon and Schuster Company .
- Hackman , J. R. and Wageman , R. 1995 . Total quality management: empirical, conceptual, and practical issues . Administrative Science Quarterly , 40 : 309 – 342 .
- Hendricks , K. B. and Singhal , V. R. 1996 . Quality awards and the market value of the firm: an empirical investigation . Management Science , 42 : 415 – 436 .
- Hendricks , K. B. and Singhal , V. R. 1997 . Does implementing an effective TQM program actually improve operating performance? Empirical evidence from firms that have won quality awards . Management Science , 43 : 1258 – 1274 .
- Hoskisson , R. E. 1994 . Corporate divestiture intensity in restructuring firms: effects of governance, strategy, and performance . Academy of Management Journal , 37 : 1207 – 1251 .
- Huynh , H. 1978 . Some approximate tests for repeated measurement designs . Psychometrika , 43 : 161 – 175 .
- Kolesar , P. 1995 . Partial quality management: an essay . Production and Operations Management , 4 : 195 – 200 .
- Norusis , M. J. and SPSS Inc. 1994 . SPSS Advanced Statistics 6.1 , Chicago, IL : SPSS Inc .
- O'Brien , R. and Kaiser , M. 1985 . MANOVA method for analyzing measures designs: an extensive primer . Psychological Bulletin , 97 : 316 – 333 .
- Parry , S. 1993 . The missing ‘M’ in TQM . Training , 30 : 29 – 31 .
- Powell , T. C. 1995 . Total quality management as competitive advantage: a review and empirical study . Strategic Management Journal , 16 : 15 – 37 .
- Rogosa , D. R. 1982 . A growth curve approach to the measurement of change . Psychological Bulletin , 90 : 726 – 748 .
- Samson , D. and Terziovski , M. 1999 . The relationship between total quality management practices and operational performance . Journal of Operations Management , 17 : 393 – 409 .
- Stevens , J. 1996 . Applied Multivariate Statistics for the Social Sciences , 3rd edn , Mahwah, NJ : Lawrence Erlbaum Associates .
- Stone , D. L. and Eddy , E. R. 1996 . A model of individual and organizational factors affecting quality-related outcomes . Journal of Quality Management , 1 : 21 – 48 .
- Trent , R. J. and Monczka , R. M. 1999 . Achieving world-class supplier quality . Total Quality Management , 10 : 927 – 938 .
- US General Accounting Office . 1991 . “ Management practices: U.S. companies improve performance through quality efforts, Report Number GAO/NSIAD-91-190 ” . Washington, DC : General Accounting Office .
- Wayhan , V. B. and Werner , S. 2000 . The financial impact of workforce reductions: a longitudinal perspective . Journal of Management , 26 : 341 – 363 .