8,913
Views
56
CrossRef citations to date
0
Altmetric
Original Articles

Leadership behaviour in successful organisations: Universal or situation-dependent?

&
Pages 317-334 | Published online: 08 Apr 2010

References

  • Alanko , A. and Järvinen , K. Paper presented at the Conference on Quality Improvement in Finnish Health and Social Care . Better quality by improving clinical processes , Helsinki, , Finland
  • Andersen , J. A. 1994 . Ledelse og effektivitet: Teori og pr⊘ving [Leadership and effectiveness: Theory and practical application] , Lund : Lund University . (Doctoral thesis)
  • Andersen , J. A. 1995 . Ledelse og ledelseteorier – Om hvilke svar ledelseforskningen kan gi [Leadership and leadership theories – about what answers the leadership research can give] , Oslo : Bedrifts⊘konomens Forlag A/S .
  • Arnetz , B. 2005 . Subjective indicators as a gauge for improving organizational well-being: An attempt to apply the cognitive activation theory to organizations . Psychoneuroendocrinology , 30 : 1022 – 1026 .
  • Aronsson , G. and Lindh , T. 2004 . Långtidsfriskas arbetsvillkor: En populationsstudie [Working conditions among workers with good long term health: A population study] , Stockholm : National Institute for Working Life .
  • Arvonen , J. 1995 . Leadership behavior and coworker health: A study in process industry , Stockholm : Stockholm University . (Research Report No. 801)
  • Arvonen , J. 2002 . Change, production and employees: An integrated model of leadership , Stockholm : Stockholm University . (Doctoral thesis)
  • Arvonen , J. and Pettersson , P. 2002 . Leadership behaviours as predictors of cost and change effectiveness . Scandinavian Journal of Management , 18 : 101 – 112 .
  • Arwidi , O. and Samuelson , L. A. 1991 . Budgetering i industriföretagets styrsystem [Budget in industry companies control systems] , Stockholm : Industrilitteratur Förlags AB .
  • Axelsson , J. 2000 . Quality and ergonomics: Towards successful integration , Linköping : Linköping University . (Doctoral thesis)
  • Bäckström , I. 2006 . Quality management for sustainable health: Methodologies, values and practices taken from Swedish organizations , Luleå : Luleå University of Technology . (Licentiate thesis)
  • Bäckström , I. , Larsson , J. and Wiklund , H. Management methodologies for sustainable health: A case study at three Swedish organizations . Proceedings from the 8th QMOD conference . Edited by: Park Dahlgaard , S. M. and Dahlgaard , J. J. pp. 703 – 712 . Palermo : University of Palermo .
  • Bäckström , I. , Larsson , J. and Wiklund , H. 2007 . “ Leadership and workplace health promotion – successful organizations from a TQM perspective ” . Östersund : Mid Sweden University . Paper iii. In J. Larsson (2007). The effect of leadership values, behaviors and methodologies on quality and health (Licentiate thesis)
  • Barklöf , K. 2000 . Smärtgränsen? En antologi om hälsokonsekvenser i magra organisationer [Pain limit? An anthology about health consequences in lean organizations] , Stockholm : Rådet för arbetslivsforskning .
  • Bass , B. M. 1981 . Stogdill's handbook of leadership , 2 , London : Free Press .
  • Bass , B. M. 1990 . Bass & Stogdill's handbook of leadership , 3 , New York : Free Press .
  • Bass , B. M. and Avolio , B. J. 1999 . Training full range leadership , Menlo Park, CA: Mind Garden
  • Bass , B. M. and Riggio , R. E. 2006 . Transformational leadership , Mahwah, NJ : Lawrence Erlbaum Associates Inc .
  • Bergman , B. and Klefsjö , B. 2003 . Quality, from customer needs to customer satisfaction , Lund : Studentlitteratur .
  • Bergquist , T. M. and Ramsing , K. D. 1999 . Measuring performance after meeting award criteria . Quality Progress , 32 ( 9 ) : 66 – 72 .
  • Blake , R. R. and Mouton , J. S. 1985 . The managerial grid III: The key to leadership excellence , Houston, TX : Gulf Publ .
  • Blanchard , K. H. 2007 . Leading at a higher level: Blanchard on leadership and creating high performing organizations , Harlow : Prentice Hall .
  • Covey , S. 1990 . The seven habits of highly effective people: Restoring the character ethic , New York : Simon & Schuster .
  • Dahlgaard , J. J. , Kristensen , K. and Kanji , G. K. 2002 . Fundamentals of total quality management , Cheltenham, UK : Nelson Thornes Ltd .
  • Deming , W. E. 1986 . Out of the crisis , Cambridge, MA : MIT Press .
  • Douglas , T. J. and Judge , W. Q. 2001 . Total quality management implementation and competitive advantage: The role of structural control and exploration . Academy of Management Journal , 44 : 158 – 169 .
  • Edlund , J. and Stattin , M. 2005 . Hälsoutvecklingen i Sverige 1980–2001 [Health development in Sweden 1980–2004]. Sociologisk Forskning , 1 : 27 – 44 .
  • EFQM (European Foundation for Quality Management) . 2003 . EFQM, excellence model , Brussels : The European Foundation for Quality Management (EFQM) .
  • Ekvall , G. and Arvonen , J. 1991 . Change-centered leadership: An extension of the two-dimensional model . Scandinavian Journal of Management , 7 : 17 – 26 .
  • Ekvall , G. and Arvonen , J. 1994 . Leadership profiles, situation and effectiveness . Creativity and Innovation Management , 3 : 139 – 161 .
  • Ekvall , G. and Ryhammar , L. 1998 . Leadership style, social climate and organizational outcomes: A study of a Swedish university college . Creativity and Innovation Management , 7 : 126 – 130 .
  • Eriksson , H. 2003 . Organisational value of participating in quality award processes , Luleå : Luleå University of Technology . (Doctoral thesis)
  • Eriksson , H. and Hansson , J. 2003 . The impact of TQM on financial performance . Measuring Business Excellence , 7 ( 1 ) : 36 – 50 .
  • Eriksson , H. , Johansson , F. and Wiklund , H. 2003 . Effects of in-company quality awards on organizational performance . Total Quality Management & Business Excellence , 14 : 235 – 242 .
  • Eriksson , K. 1984 . Hälsans idé [The idea of health] , Stockholm : Almqvist & Wiksell .
  • Fiedler , F. E. 1971 . Leadership , New York : General Learning Press .
  • Fjell , Y. 2007 . Working conditions and musculoskeletal pain in public sector employees: A study of female dominated workplaces in health care and educational services , Stockholm : Karolinska Institutet . (Doctoral thesis)
  • Fjell , Y. , Österberg , M. , Alexandersson , K. , Karlqvist , L. and Bildt , C. 2007 . Appraised leadership styles, psychosocial work factors, and musculoskeletal pain among public employees . International Archives of Occupational and Environmental Health , 81 : 19 – 30 .
  • Försäkringskassan (The Swedish Social Insurance Agency) . 2005 . Sjukfrånvaron i Sverige i ett europeiskt perspektiv 1983–2004 [Sickness absence in Sweden in a European perspective] , Stockholm : Försäkringskassan . (RFV Redovisar, 2005:6)
  • Frenckner , P. 1983 . Begrepp inom ekonomistyrningen – en översikt [Concepts in the economic control – a review] , Lund : Studentlitteratur .
  • GAO (General Accounting Office) . 1991 . Management practices: US companies improve performance through quality efforts , Washington, DC : US General Accounting Office .
  • Hansson , J. and Eriksson , H. 2002 . The impact of TQM on financial performance . Measuring Business Excellence , 6 ( 4 ) : 44 – 54 .
  • Harnesk , R. 2004 . Leadership for co-worker commitment: A TQM approach , Luleå : Luleå University of Technology . (Licentiate thesis)
  • Hendricks , K. B. and Singhal , V. R. 1996 . Quality awards and the market value of the firms: An empirical investigation . Management Science , 42 : 415 – 436 .
  • Hendricks , K. B. and Singhal , V. R. 1997 . Does implementing an effective TQM program actually improve operation performance? Empirical evidence from firms that have won quality awards . Management Science , 43 : 1258 – 1274 .
  • Hendricks , K. B. and Singhal , V. R. 1998 . The long-run stock price performance of firms with effective TQM programs , Georgia : Georgia Institute of Technology . (Research report)
  • Hendricks , K. B. and Singhal , V. R. 1999 . Don't count TQM out . Quality Progress , 32 ( 4 ) : 35 – 42 .
  • Hersey , B. and Blanchard , K. 1969 . Management of organizational behavior , 1 , Englewood Cliffs, NJ : Prentice Hall .
  • Hersey , B. and Blanchard , K. 1982a . Management of organizational behavior , 4 , Englewood Cliffs, NJ : Prentice Hall .
  • Hersey , B. and Blanchard , K. 1982b . Leadership style: Attitudes and behaviors . Training & Development Journal , 36 : 50 – 52 .
  • Hirtz , P. D. 2002 . Effective leadership for total quality management , University of Missouri-Rolla . (Doctoral thesis)
  • Hirtz , P. D. , Murray , S. L. and Riordan , C. A. 2007 . The effects of leadership on quality . Engineering Management Journal , 19 ( 1 ) : 22 – 27 .
  • Hollingworth , C. , Matthews , G. and Hartnett , O. 1988 . Job satisfaction and mood: An exploratory study . Work and Stress , 2 : 225 – 232 .
  • Howell , J. P. and Costley , D. L. 2006 . Understanding behaviors for effective leadership , Upper Saddle River, NJ : Prentice Hall .
  • Jensen , I. and Roos , P. 2005 . Hälsa och produktivitet: Slutrapport del 2 AHA-studien; Arbete och hälsa inom process- och verkstadsindustrin [Health and productivity: Final report part 2. The AHA-study; Work and health in the process and workshop industries] , Stockholm & Malmö : Karolinska Institutet & Institutet för tillämpad ekonomi .
  • Juran , J. M. 1989 . Juran on leadership for quality , New York : The Free Press .
  • Juran , J. M. 1995 . Managerial breakthrough: The classic book on improving management performance , New York : McGraw-Hill .
  • Kahai , S. S. , Sosik , J. J. and Avolio , B. J. 1997 . Effects of leadership style and problem structure on work group process and outcomes in an electronic meeting system . Personnel Psychology , 50 : 121 – 146 .
  • Kanji , G. P. and Asher , M. 1993 . Total quality management: A systematic approach , Oxford : Carfax Publishing Company .
  • Karasek , R. and Theorell , T. 1990 . Healthy work: Stress, productivity, and the reconstruction of working life , New York : Basic Books .
  • Kerr , S. and Jermier , J. M. 1978 . Substitutes for leadership: Their meaning and measurement . Organizational Behavior and Human Performance , 22 : 375 – 403 .
  • Kivimäki , M. , Mäki , E. and Lindström , K. 1997 . Does the implementation of total quality management (TQM) change the wellbeing and work-related attitudes of health care personnel? Study of a TQM prize-winning surgical clinic . Journal of Organizational Change Management , 10 : 456 – 470 .
  • Lagrosen , Y. 2004 . Exploring the effects of TQM on employee health . Journal of Management Systems , 16 ( 3 ) : 1 – 10 .
  • Lagrosen , Y. 2006 . Values and practices of quality management: Health implications and organisational differences , Göteborg : Chalmers University of Technology . (Doctoral thesis)
  • Lagrosen , Y. , Bäckström , I. and Lagrosen , S. 2006 . “ Health effects on quality management – the role of leadership and participation ” . In Quality management for sustainable health: Methodologies, values and practices taken from Swedish organizations , Luleå : Luleå University of Technology . Paper C. In I. Bäckström (2006). (Licentiate thesis)
  • Lagrosen , Y. , Bäckström , I. and Lagrosen , S. 2007 . Quality management and health: A double connection . International Journal of Quality & Reliability Management , 24 : 49 – 61 .
  • Lakshman , C. 2006 . A theory of leadership for quality: Lessons from TQM for leadership theory . Total Quality Management , 17 : 41 – 60 .
  • Larsson , G. 1999 . Nya Krav på framtidens ledare [New demands on the future leaders] . Psykolog Tidningen , 45 ( 12–13 ) : 8 – 10 .
  • Larsson , J. 2004 . Ledarskap för hållbar hälsa: En fallstudie på Roxtec International AB [Leadership for sustainable health: A case study at Roxtec International AB] , Luleå : Luleå University of Technology . (Masters thesis)
  • Larsson , J. 2007 . The effect of leadership values, behaviors and methodologies on quality and health , Östersund : Mid Sweden University . (Licentiate thesis)
  • Larsson , J. , Bäckström , I. and Wiklund , H. 2009 . Leadership and organizational behaviour: Similarities between three award-winning organizations . International Journal of Management Practice , 3 : 327 – 345 .
  • Larsson , J. , Landstad , B. and Vinberg , S. 2009 . To control with health: From statistics to strategy . Work: A Journal of Prevention, Assessment & Rehabilitation , 32 : 49 – 57 .
  • Larsson , T. , Marklund , S. and Westerholm , P. 2005 . Den galopperande sjukfrånvaron: Sken, fenomen och väsen [The escalating sickness absence] , Stockholm : National Institute for Working Life . (Report No. 1)
  • Larsson , J. , Vinberg , S. and Wiklund , H. 2007 . Leadership, quality and health: Using McGregor's X and Y theory for analyzing values in relation to methodologies and outcomes . Total Quality Management & Business Excellence , 18 : 1147 – 1168 .
  • Lennerlöf , L. 1968 . Supervision: Situation, individual, behavior, effect , Stockholm : PA-council . (Report No. 57)
  • Levering , R. 2000 . A great place to work: What makes some employers so good and most so bad? , San Francisco : Great Place to Work Institute .
  • Lindberg , E. and Rosenqvist , U. 2005 . Implementing TQM in the health care service: A four-year following-up of production, organisational climate and staff wellbeing . International Journal of Health Care Quality Assurance , 18 : 370 – 384 .
  • Loke , J. C.F. 2001 . Leadership behaviours: Effects on job satisfaction, productivity and organizational commitment . Journal of Nursing Management , 9 : 191 – 204 .
  • Malmquist , C. , Vinberg , S. and Larsson , J. 2007 . Att styra med hälsa: Från statistik till Strategi [To control with health: From statistics to strategy] , Degerfors : Metodicum .
  • Marklund , S. , Bjurwald , M. , Hogstedt , C. , Palmer , E. and Theorell , T. 2005 . Den höga sjukfrånvaron: Problem och lösningar [The high sickness absence: Problem and solutions] , Stockholm : National Institute for Public Health .
  • Maslach , C. and Leiter , M. P. 1997 . The truth about burnout: How organisations cause personal stress and what to do about it , San Francisco : Jossey-Bass .
  • McGregor, D. (1960). The Human Side of Enterprise. New York: McGraw-Hill.
  • Misumi , J. 1989 . Research on leadership and group decision in Japanese organisations . Applied Psychology: An International Review , 38 : 321 – 336 .
  • Misumi , J. and Peterson , P. 1985 . The performance-maintenance (PM) theory of leadership: Review of Japanese research program . Administrative Science Quarterly , 30 : 198 – 223 .
  • Mott , P. E. 1972 . The characteristics of effective organizations , New York : Harper & Row .
  • Månsson , E. 2006 . “ Att vara nöjd med sitt arbete – vad betyder det? [To be satisfied with the own work – what does that mean?] ” . In Villkor i arbete med människor - en antologi om human servicearbete [Conditions in work with human beings – an anthology about human service work] , Stockholm : National Institute for Working Life . In V. Leppänen, S. Jönsson, H. Pettersson & J. Tranquist (Eds.), 37–57 (Work Life in Transition, 2006:4)
  • Nationalencyklopedin . 1991 . Nationalencyklopedin , Höganäs : Bra Böcker . (In Swedish)
  • NIST (National Institute of Standards and Technology) . 2003 . Criteria for performance excellence , Gaithersburg : National Institute of Standards and Technology .
  • Nohria , N. , Joyce , W. and Roberson , B. 2003 . What really works? – Separate the facts from the fads: A groundbreaking, five year study reveals the must-have management practices that truly produce superior results . Harvard Business Review , 81 ( 7 ) : 42 – 52 .
  • Nyberg , A. , Bernin , P. and Theorell , T. 2005 . The impact of leadership on the health of subordinates, SALTSA , Stockholm : National Institute for Working Life . (Research Report No. 1)
  • Öhrming , J. and Sverke , M. 2002 . “ Andemeningen är bra, men … Kvalitetsfrågans betydelse för vården [The essence is good, but … the meaning of quality questions in health care] ” . In 188–208. Kvalitet utan gränser: En kritisk belysning av kvalitetsstyrning [Quality without limits: A critical overview of quality management] , Edited by: Bejerot , E. and Hasselbladh , H. Lund : Academia Adacta AB .
  • Peters , T. and Waterman , R. H. 2004 . In search of excellence: Lessons from America's best-run companies , London : Profile Books Ltd . (Originally published in 1982)
  • Przasnyski , Z. H. and Tai , L. S. 1999 . Stock market reaction to Malcolm Baldridge National Quality Award announcements: Does quality pay? . Total Quality Management , 10 : 391 – 400 .
  • Rahman , S.-U. 2002 . Leadership and HR focus in TQM research in Australia: An assessment and agenda . Benchmarking: An International Journal , 9 : 485 – 505 .
  • Reddin , W. J. 1970 . Managerial effectiveness , New York : McGraw-Hill .
  • RFV (The Swedish National Social Insurance Board) . 2002 . Svensk sjukfrånvaro i ett Europeiskt perspektiv [Swedish sickness absenteeism in a European perspective] , Stockholm : The Swedish National Social Insurance Board . (RFV Analyserar, 2002:11)
  • SCB (Statistics Sweden) . 2004 . Sjukfrånvaro och ohälsa i Sverige – en belysning utifrån SCB:s statistik [Sickness absence and ill-health in Sweden – highlights from the Statistics Sweden database] , Stockholm : Statistics Sweden . (SCB 2004:3)
  • Senge , P. 1990 . The fifth discipline: The art and practice of the learning organization , London : Random House Business .
  • Skogstad , A. 1997 . Effects of leadership behaviour on job satisfaction, health and efficiency , Bergen : University of Bergen . (Doctoral thesis)
  • Sommer , S. M. and Merritt , D. E. 1994 . The impact of a TQM intervention on workplace attitudes in a health-care organization . Journal of Organizational Change Management , 7 ( 2 ) : 53 – 62 .
  • Stewart , R. 1976 . Contrasts in management , Maidenhead, , UK : McGraw-Hill .
  • Theorell , T. , Emdad , R. , Arnetz , B. and Wingarten , A.-M. 2001 . Employee effects of an educational program for managers at an insurance company . Psychosomatic Medicine , 63 : 724 – 733 .
  • Turvey , R. D. 1999 . The effects of leadership style on total quality management implementation , University of Missouri-Rolla . (Doctoral thesis)
  • Vinberg , S. 2006 . Health and performance in small enterprises: Studies of organizational determinants and change strategy , Luleå : Luleå University of Technology . (Doctoral thesis)
  • Vinberg , S. 2008 . Workplace health interventions in small enterprises: A Swedish longitudinal study . Work: A Journal of Prevention, Assessment & Rehabilitation , 30 : 473 – 482 .
  • Vinberg , S. and Gelin , G. 2005 . Organizational and health performance in small enterprises in Norway and Sweden . Work: A Journal of Prevention, Assessment & Rehabilitation , 24 : 305 – 316 .
  • Wolvén , L-E. 2000 . Att utveckla mänskliga resurser i organisationer: om ledarskap, organisering, kultur och kompetens [To develop human resources in organizations: Leadership, organization, culture, and competence] , Lund : Studentlitteratur .
  • Wreder , Å. 2006 . How to create sustainable health: Experiences taken from Swedish organizations , Luleå : Luleå University of Technology . (Licentiate thesis)
  • Wu , H.-Y. , Wiebe , H. A. and Politi , J. 1997 . Self-assessment of total quality management programs . Engineering Management Journal , 9 ( 1 ) : 25 – 31 .
  • Yukl , G. 1994 . Leadership in organizations , 3 , New York : Prentice Hall .
  • Yukl , G. Paper presented at the Eastern Academy of Management International Conference . Effective leadership behaviour: A new taxonomy and model , Dublin : Eastern Academy of Management .
  • Yukl , G. 1999 . An evaluative essay on current conceptions of effective leadership . European Journal of Work and Organizational Psychology , 8 : 33 – 48 .
  • Yukl , G. 2006 . Leadership in organisations , 6 , London : Prentice Hall .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.