References
- Alder , N. J. 1983 . A typology of management studies involving culture . Journal of International Business Studies , 14 ( 2 ) : 29 – 47 . (doi:10.1057/palgrave.jibs.8490517)
- Alder , P. and Kwon , S. 2002 . Social capital: Prospects for a new concept . Academy of Management Review , 27 : 17 – 40 .
- Anand , B. N. and Khanna , T. 2000 . Do firms learn to create value? The case of alliances . Strategic Management Journal , 21 : 295 – 315 . (doi:10.1002/(SICI)1097-0266(200003)21:3<295::AID-SMJ91>3.0.CO;2-O)
- Barney , J. B. 1991 . Firm resources and sustained competitive advantage . Journal of Management , 17 : 99 – 120 . (doi:10.1177/014920639101700108)
- Bendell , D. 2000 . The implications of the changes to ISO 9000 for organisational excellence . Measuring Business Excellence , 4 ( 3 ) : 11 – 14 . (doi:10.1108/13683040010377746)
- Bergvall-Kareborn , B. , Bergquist , B. and Klefsjö , B. 2009 . Creating social change in a municipality using a total quality management approach . Total Quality Management and Business Excellence , 20 ( 12 ) : 1375 – 1393 . (doi:10.1080/14783360903248948)
- Borgatti , S. P. and Cross , R. 2003 . A relational view of information seeking and learning in social networks . Management Science , 49 ( 4 ) : 432 – 445 . (doi:10.1287/mnsc.49.4.432.14428)
- Boulter , L. and Bendell , T. 2002 . How can ISO 9000.2000 help companies achieve excellence? . Measuring Business Excellence , 6 ( 2 ) : 37 – 41 . (doi:10.1108/13683040210431455)
- Child , J. 1972 . Organization, structure, environment, and performance: The role of strategic choice . Sociology , 6 : 1 – 22 . (doi:10.1177/003803857200600101)
- Cohen , W. M. and Levinthal , D. A. 1990 . Absorptive capacity: A new perspective on learning and innovation . Administrative Science Quarterly , 35 : 128 – 152 . (doi:10.2307/2393553)
- Collins , C. J. and Clark , K. D. 2003 . Strategic human resource practices, top management team social networks, and firm performance. The role of human resource practices in creating organizational competitive advantage . Academy of Management Journal , 46 ( 6 ) : 740 – 751 . (doi:10.2307/30040665)
- Cross , R. and Cummings , J. N. 2004 . Tie and networks correlates of individual performance in knowledge intensive work . Academy Management of Journal , 47 ( 6 ) : 928 – 937 . (doi:10.2307/20159632)
- Dussauge , P. , Garrette , B. and Mitchell , W. 2000 . Learning from competing partner. Outcomes and durations of scale and link alliances in Europe, North America, Asia . Strategic Management Journal , 21 ( 2 ) : 99 – 126 . (doi:10.1002/(SICI)1097-0266(200002)21:2<99::AID-SMJ80>3.0.CO;2-G)
- Dyer , J. H. and Nobeoka , K. 2000 . Creating and managing a high-performance knowledge-sharing network. The Toyota case . Strategic Management Journal , 21 : 345 – 367 . (doi:10.1002/(SICI)1097-0266(200003)21:3<345::AID-SMJ96>3.0.CO;2-N)
- Edmondson , A. 1999 . Psychological safety and learning behavior in work teams . Administrative Science Quarterly , 44 : 350 – 383 . (doi:10.2307/2666999)
- Fernández-Pérez, V., García-Morales, V., & Bustínza-Sánchez, O. (2012). The effects of CEOs’ social networks on organizational performance through knowledge and strategic flexibility. Personnel Review, 41, 60.
- Flynn , B. B. and Flynn , E. J. 2005 . Synergies between supply chain management and quality management emerging implications . International Journal of Production Research , 16 ( 15 ) : 3421 – 3463 . (doi:10.1080/00207540500118076)
- Fourth European Directive. (2009). Retrieved from http://europa.eu/legislation_summaries/internal_market/single_market_capital/l26009_es.htm
- García-Bernal , J. , Gargalo-Castel , A. , Pastor-Agustín , G. and Ramírez , M. 2004 . Total quality management in firms. Evidence from Spain . The Quality Management Journal , 11 ( 3 ) : 20 – 34 .
- Geletkanycz , M. A. , Boyd , B. K. and Finkelstein , S. 2001 . The strategic value of CEO external directorate networks. Implications for CEO compensation . Strategic Management Journal , 22 : 889 – 898 . (doi:10.1002/smj.172)
- Gibbons , D. 2004 . Friendship and advice networks in the context of changing professional values . Administrative Science Quarterly , 49 : 238 – 262 .
- Gotzamani , K. 2010 . Results of an empirical investigation on the anticipated improvement areas of the ISO 9001:2000 standard . Total Quality Management , 21 ( 6 ) : 687 – 704 . (doi:10.1080/14783363.2010.483101)
- Granovetter , M. S. 1973 . The strength of weak ties . American Journal of Sociology , 78 : 1360 – 1380 . (doi:10.1086/225469)
- Granovetter , M. S. 1982 . “ Alienation reconsidered: The strength of weak ties ” . Connections , 5(2), 4–16
- Green , F. 2006 . Six Sigma and the revival of TQM . Total Quality Management , 17 ( 10 ) : 1281 – 1286 . (doi:10.1080/14783360600753711)
- Gulati , R. 1995 . Social structure and alliance formation pattern: A longitudinal analysis . Administrative Science Quarterly , 40 : 619 – 652 . (doi:10.2307/2393756)
- Gulati , R. , Nohria , N. and Zaheer , A. 2000 . Strategic networks . Strategic Management Journal , 21 : 203 – 215 . (doi:10.1002/(SICI)1097-0266(200003)21:3<203::AID-SMJ102>3.0.CO;2-K)
- Gutiérrez Gutiérrez , L. J. , Tamayo-Torres , I. and Barrales Molina , V. 2010 . Quality management initiatives in Europe: An empirical analysis according to their structural elements . Total Quality Management and Business Excellence , 21 ( 6 ) : 577 – 601 . (doi:10.1080/14783363.2010.483064)
- Hambrick , D. C. and Mason , P. A. 1984 . Upper echelons: The organization as a reflection of its top managers . Academy of Management Review , 9 : 193 – 206 .
- Handfield , R. B. , Ghosh , S. and Fawcett , S. 1998 . Quality driven change and its effects on financial performance . Quality Management Journal , 5 ( 3 ) : 13 – 30 .
- Hansen , E. L. 1995 . Entrepreneurial network and new organization growth . Entrepreneurship: Theory and Practice , 19 ( 4 ) : 7 – 19 .
- Hansen , M. T. 1999 . The search transfer problem: The role of weak ties in sharing knowledge across organization subunits . Administrative Science Quarterly , 44 ( 1 ) : 82 – 111 . (doi:10.2307/2667032)
- Heras-Saizarbitoria , I. , Casadesús , M. and Marimón , F. 2011 . The impact of ISO 9001 standard and the EFQM model: The view of the assessors . Total Quality Management , 22 ( 1 ) : 197 – 218 .
- Hodgkinson , G. 1997 . Cognitive inertia in a turbulent market: The case of UK residential estate agents . Journal of Management Studies , 34 : 921 – 945 . (doi:10.1111/1467-6486.00078)
- Kale , P. , Singh , H. and Perlmutter , H. 2000 . Learning and protection of proprietary assets in strategic alliances: Building relational-specific capital . Strategic Management Journal , 21 : 217 – 237 . (doi:10.1002/(SICI)1097-0266(200003)21:3<217::AID-SMJ95>3.0.CO;2-Y)
- Karapetrovic , S. , Casadesús , M. and Heras , I. 2010 . What happened to the ISO 9000 lustre? An eight year study . Total Quality Management , 21 ( 3 ) : 245 – 267 . (doi:10.1080/14783360903553149)
- Kaynak , H. 2003 . The relationship between total quality management practices and their effects on firm performance . Journal of Operations Management , 21 : 405 – 435 . (doi:10.1016/S0272-6963(03)00004-4)
- Krackhardt , D. 1992 . “ The strength of strong ties: The importance of philos in organizations ” . In Networks and organizations, form and action , Edited by: Nohria , N. and Eccles , R. G. 216 – 239 . Cambridge , MA : Harvard Business School Press .
- Kuo , T. , Chang , T. , Hung , K. and Lin , M. 2009 . Employees’ perspective on the effectiveness of ISO 9000 certification: A total quality management framework . Total Quality Management , 20 ( 12 ) : 1321 – 1335 . (doi:10.1080/14783360903250530)
- Lähteenmäki , S. , Toivonen , J. and Mattila , M. 2001 . Critical aspects of organizational learning research and proposals for its measurement . British Journal of Management , 12 : 113 – 129 . (doi:10.1111/1467-8551.00189)
- Lane , P. J. and Lubatkin , M. 1998 . Relative absorptive capacity and interorganizational learning . Strategic Management Journal , 19 : 461 – 477 . (doi:10.1002/(SICI)1097-0266(199805)19:5<461::AID-SMJ953>3.0.CO;2-L)
- Lei , D. , Hitt , M. A. and Goldhar , J. D. 1996 . Advanced manufacturing technology: Organizational design and strategic flexibility . Organization Studies , 17 : 501 – 523 . (doi:10.1177/017084069601700307)
- Liebeskind , J. P. , Oliver , A. L. , Zucker , L. and Brewer , M. 1996 . Social networks, learning, and flexibility. Sourcing scientific knowledge in new biotechnology firms . Organization Science , 7 ( 4 ) : 428 – 443 . (doi:10.1287/orsc.7.4.428)
- Lin , C. , Chow , W.S. , Madu , C.N. , Kuei , C. and Yu , P. P. 2005 . A structural equation model of supply chain quality management and organizational performance . International Journal of Production Economics , 96 : 355 – 365 . (doi:10.1016/j.ijpe.2004.05.009)
- Lorenzoni , G. C. and Lipparini , A. 1999 . The leveraging of inter-firm relationships as a distinctive organizational capability: A longitudinal study . Strategic Management Journal , 20 ( 4 ) : 317 – 338 . (doi:10.1002/(SICI)1097-0266(199904)20:4<317::AID-SMJ28>3.0.CO;2-3)
- Luo , Y. 2001 . Antecedents and consequences of personal attachment in cross-cultural cooperative ventures . Administrative Science Quarterly , 46 : 177 – 201 . (doi:10.2307/2667085)
- Ma , R. , Huang , Y.-C. and Shenkar , O. 2011 . Social networks and opportunity recognition: A cultural comparison between Taiwan and the United States . Strategic Management Journal , 32 ( 11 ) : 1183 – 1205 . (doi:10.1002/smj.933)
- Magd, H., & Curry, A. (2003). ISO 9000 and TQM: Are they complementary or contradictory to each other? The TQM Magazine, 15(4), 244–256. (doi:10.1080/00207540500118076)
- McAdam , R. , Leonard , D. , Henderson , J. and Hazlett , S. 2008 . A grounded theory research approach to building and testing TQM theory in operations management . Omega , 36 : 825 – 837 . (doi:10.1016/j.omega.2006.04.005)
- Mellat-Parast , M. and Digman , L. A. 2007 . A framework for quality management practices in strategic alliances . Management Decision , 45 ( 4 ) : 802 – 818 . (doi:10.1108/00251740710746042)
- Mellat-Parast , M. and Digman , L. A. 2008 . Learning: The interface of quality management and strategic alliances . International Journal of Production Economics , 114 : 820 – 829 . (doi:10.1016/j.ijpe.2008.04.003)
- Miller , D. and Chen , M. 1996 . The simplicity of competitive repertoires: An empirical analysis . Strategic Management Journal , 17 ( 6 ) : 419 – 439 . (doi:10.1002/(SICI)1097-0266(199606)17:6<419::AID-SMJ818>3.0.CO;2-Z)
- Nadkarni , S. and Narayanan , V. K. 2007 . Strategic schemas, strategic flexibility, and firm performance. The moderating role of industry clockspeed . Strategic Management Journal , 28 : 243 – 270 . (doi:10.1002/smj.576)
- Nair , A. 2006 . Meta-analysis of the relationship between quality management practices and firm performance – Implications for quality management theory development . Journal of Operations Management , 24 : 948 – 975 . (doi:10.1016/j.jom.2005.11.005)
- Nonaka , I. and Takeuchi , H. 1995 . The knowledge-creating company: How Japanese companies create the dynamics of innovation , New York : Oxford University Press .
- Obstfeld , D. 2005 . Social networks, the tertius lungens orientation, and involvement in innovation . Administrative Science Quarterly , 50 : 100 – 130 .
- Park , S. H. and Lou , Y. 2001 . Guanxi and organizational dynamics. Organizational networking in Chinese firms . Strategic Management Journal , 22 ( 5 ) : 455 – 477 . (doi:10.1002/smj.167)
- Powell , W. and Brantley , P. 1992 . “ Competitive cooperation in biotechnology: Learning through networks? ” . In Networks and organization , Edited by: Nitin , N. and Eccles , R. 366 – 394 . Boston , MA : Harvard Business School Press .
- Powell , W. , Koput , K. and Smith-Doerr , L. 1996 . Interorganizational collaboration and the locus of innovation: Networks of learning in biotechnology . Administrative Science Quarterly , 41 : 116 – 145 . (doi:10.2307/2393988)
- Prajogo , D. I. and Sohal , A. S. 2006 . The relationship between organization strategy, total quality management (TQM) and organization performance – The mediating role of TQM . European Journal of Operation Research , 168 ( 1 ) : 35 – 50 . (doi:10.1016/j.ejor.2004.03.033)
- Reagans , R. and McEvily , B. 2003 . Network structure and knowledge transfer. The effects of cohesion and range . Administrative Science Quarterly , 48 : 240 – 267 . (doi:10.2307/3556658)
- Rodan , S. and Galunic , C. 2004 . More than network structure: How knowledge heterogeneity influences managerial performance and innovativeness . Strategic Management Journal , 25 ( 6 ) : 541 – 563 . (doi:10.1002/smj.398)
- Ruiz , A. , Lloréns , F. J. and García Morales , V. J. 2005 . Learning during the quality management process . Industrial Management and Data Systems , 105 ( 8 ) : 1001 – 1022 . (doi:10.1108/02635570510624419)
- Saizarbitoria , I. and Heras , I. 2006 . How quality management models influence company results – Conclusions of an empirical study based on the Delphi method . Total Quality Management , 17 ( 6 ) : 775 – 794 . (doi:10.1080/09593960600597768)
- Sánchez , R. 1995 . Strategic flexibility in product competition . [Special issue]. Strategic Management Journal, 16, 135–159
- Siew-Yong , L. , Voon-Hsien , L. , Keng-Boon , O. and Binshan , L. 2011 . The relationship between TQM, learning orientation and market performance in service organisations: An empirical analysis . Total Quality Management and Business Excellence , 22 ( 12 ) : 1277 – 1297 . (doi:10.1080/14783363.2011.631337)
- Simon , H. A. 1959 . Theories of decision-making in economics and behavioural science . American Economic Review , 69 ( 3 ) : 253 – 283 .
- Sparrowe , R. T. and Liden , R. C. 2005 . Two routes to influence: Integrating leader–member exchange and social network perspectives . Administrative Science Quarterly , 50 : 505 – 535 .
- Szulanski , G. 1996 . Exploring international stickiness. Impediments to the transfer of best practice within the firm . Strategic Management Journal , 17 : 27 – 43 .
- Uzzi , B. 1996 . The resources and consequences of embeddedness for the economic performance of organizations. The network effect . American Sociological Review , 61 ( 4 ) : 674 – 698 . (doi:10.2307/2096399)
- Verdú-Jover , A. J. , Lloréns-Montes , F. J. and García-Morales , V. J. 2004 . The concept of fit in services flexibility research: An empirical approach . International Journal of Service Industry Management , 15 ( 5 ) : 499 – 514 . (doi:10.1108/09564230410564957)
- Volberda , H. W. 1996 . Toward the flexible form. How to remain vital in hypercompetitive environments . Organization Science , 7 ( 4 ) : 359 – 374 . (doi:10.1287/orsc.7.4.359)
- Volberda , H. W. 1998 . Building the flexible firm. How to remain competitive , Oxford : Oxford University Press .
- Vouzas , F. K. and Gotzamani , K. D. 2005 . Best practices of selected Greek organizations on their road to business excellence. The contributions of the new ISO 9000.2000 series of standards . The TQM Magazine , 17 ( 3 ) : 259 – 266 . (doi:10.1108/09544780510594225)
- Waldman , D. A. 1994 . The contributions of total quality management to a theory of work performance . Academy of Management Review , 19 ( 3 ) : 510 – 536 .
- Yli-Renko , H. , Autio , E. and Sapienza , H. J. 2001 . Social capital, knowledge acquisition and knowledge exploitation in young technology-based firm . Strategic Management Journal , 21 : 587 – 613 . (doi:10.1002/smj.183)
- Young-Ybarra , C. and Wiersema , M. 1999 . Strategic flexibility in information technology alliances: The influence of transaction cost economics and social exchange theory . Organization Science , 10 : 439 – 459 . (doi:10.1287/orsc.10.4.439)