Hoshin Kanri planning process in human resource management: recruitment in a high-tech firm

References

• Ahmad, S., & Schroeder, R. G. (2002). The importance of recruitment and selection process for sustainability of total quality management. International Journal of Quality & Reliability Management, 19(5), 540–550. doi: 10.1108/02656710210427511
   Google Scholar
• Akao, Y. (1991). Hoshin Kanri: Policy deployment for successful TQM. Cambridge, MA: Productivity Press.
   Google Scholar
• Appleby, A., & Mavin, S. (2000). Innovation not imitation: Human resource strategy and the impact on world-class status. Total Quality Management, 11(4–6), SI, S554–S561. doi: 10.1080/09544120050007887
   Web of Science ®Google Scholar
• Asan, S. S., & Tanyas, M. (2007). Integrating Hoshin Kanri and the balanced scorecard for strategic management: The case of higher education. Total Quality Management, 18(9), 999–1014. doi: 10.1080/14783360701592604
   Google Scholar
• Bessant, J., & Francis, D. (1999). Developing strategic continuous improvement capability. International Journal of Operations & Production Management, 19(11), 1106–1119. doi: 10.1108/01443579910291032
   Web of Science ®Google Scholar
• Branine, M. (2008). Graduate recruitment and selection in the UK: A study of the recent changes in methods and expectations. Career Development International, 13(6), 497–513. doi: 10.1108/13620430810901660
   Google Scholar
• Breaugh, J. A. (2008). Employee recruitment: Current knowledge and important areas for future research. Human Resource Management Review, 18(3), 103–118. doi: 10.1016/j.hrmr.2008.07.003
   Web of Science ®Google Scholar
• Dale, B.G. (1990, December). Policy deployment. The TQM Magazine, pp. 321–324.
   Google Scholar
• Gels, D.A. (2005). Hoshin planning for project selection. ASQ world conference on quality and improvement proceedings (Vol. 59, pp. 273–278). Seattle, WA.
   Google Scholar
• Hunt, R. A., & Xavier, F. B. (2003). The leading edge in strategic QFD. International Journal of Quality & Reliability Management, 20(1), 56–73. doi: 10.1108/02656710310453818
   Google Scholar
• Ingelsson, P., Eriksson, M., & Lilja, J. (2012). Can selecting the right values help TQM implementation? A case study about organizational homogeneity at the Walt Disney Company. Total Quality Management & Business Excellence, 23(1), 1–11. doi: 10.1080/14783363.2011.637801
   Web of Science ®Google Scholar
• Jolayemi, J. K. (2008). Hoshin Kanri and hoshin process: A review and literature survey. Total Quality Management & Business Excellence, 19(3), 295–320. doi: 10.1080/14783360701601868
   Web of Science ®Google Scholar
• Jolayemi, J. K. (2009). Policy deployment: A review and comparisons of two best practices models. Total Quality Management & Business Excellence, 20(8), 877–902. doi: 10.1080/14783360903128363
   Web of Science ®Google Scholar
• Jusko, J. (2007). Strategic deployment: How to think like Toyota. Industry Week, 256(11), 34–37.
   Google Scholar
• Kendrick, J. J. (1988). Managing quality: Lighting UP quality. Quality, 27(6), 16–20.
   Google Scholar
• Koenigsaecker, G. (2006). Strategy deployment: Linking lean to business strategy. Manufacturing Engineering, 136(3), 163–171.
   Web of Science ®Google Scholar
• Lee, R.G., & Dale, B.G. (1999). Policy deployment: A case study analysis. Production Planning and Control, 10(5), 493–501. doi: 10.1080/095372899233028
   Web of Science ®Google Scholar
• Lockwood, D., & Ansari, A. (1999). Recruiting and retaining scarce information technology talent: A focus group study. Industrial Management and Data Systems, 99(6), 251–256. doi: 10.1108/02635579910253805
   Web of Science ®Google Scholar
• Magadi, A. (2004). Using the six sigma policy deployment cycle to mitigate project failures (MS thesis of BE, Visvesvaraya Technological University (VTU), Karnataka, India).
   Google Scholar
• Marsden, N. (1998). The use of Hoshin Kanri planning and deployment systems in the service sector: An exploration. Total Quality Management, 9(4/5), S167–S171. doi: 10.1080/0954412988820
   Google Scholar
• Münstermann, B., & Eckhardt, A. (2010). The performance impact of business process standardization: HR case study insights. Management Research Review, 33(9), 924–939. doi: 10.1108/01409171011070332
   Google Scholar
• Oakland, J. (2011). Leadership and policy deployment: The backbone of TQM. Total Quality Management & Business Excellence, 22(5), 517–534. doi: 10.1080/14783363.2011.579407
   Web of Science ®Google Scholar
• Pun, K.-F., Chin, K.-S., & Lau, H. (2000). A QFD/hoshin approach for service quality deployment: A case study. Managing Service Quality, 10(3), 156–169. doi: 10.1108/09604520010336687
   Google Scholar
• Rees, C. J., & Doran, E. D. (2001). Employee selection in a total quality management context: Taking a hard look at a soft issue. Total Quality Management, 12(7–8), 855–860. doi: 10.1080/09544120100000007
   Web of Science ®Google Scholar
• Shih, H.-S., Huang, L.-C., & Shyur, H.-J. (2005). Recruitment and selection processes through an effective GDSS. Computers & Mathematics with Applications, 50(10–12), 1543–1558. doi: 10.1016/j.camwa.2005.08.026
   Web of Science ®Google Scholar
• Suárez, B., Manuel, F., & Ramis, P. J. (2010). Implementation of Lean-Kaizen in the human resource service process: A case study in a Mexican public service organization. Journal of Manufacturing Technology Management, 21(3), 388–410. doi: 10.1108/17410381011024359
   Google Scholar
• Tennant, C. (2007). Measuring business transformation at a small manufacturing enterprise in the UK. Measuring Business Excellence, 11(4), 66–74. doi: 10.1108/13683040710837937
   Google Scholar
• Tennant, C., & Roberts, P. (2000). Using Hoshin Kanri for strategy deployment. International Journal of Manufacturing Technology and Management, 2(1–7), 517–531. doi: 10.1504/IJMTM.2000.001362
   Google Scholar
• Tennant, C., & Roberts, P. (2001). A faster way to create better quality products. International Journal of Project Management, 19, 353–362. doi: 10.1016/S0263-7863(00)00010-7
   Google Scholar
• Tennant, C., & Roberts, P. (2003). Application of the Hoshin Kanri methodology at a higher education establishment in the UK. The TQM Magazine, 15(2), 82–87. doi: 10.1108/09544780310461080
   Google Scholar
• Ulrich, D. (1996). Human resource champions. The next agenda for adding value and delivering results. Boston, MA: Harvard Business School Press.
   Google Scholar
• Weinstein, L. (2009). The application of a total quality management approach to support student recruitment in schools of music. Journal of Higher Education Policy and Management, 31(4), 367–377. doi: 10.1080/13600800903191997
   Google Scholar
• Witcher, B., & Butterworth, R. (2001). Hoshin Kanri: Policy management in Japanese-owned UK subsidiaries. Journal of Management Studies, 38(5), 651–674. doi: 10.1111/1467-6486.00253
   Web of Science ®Google Scholar
• Witcher, B. J., & Chau, V. S. (2007). Balanced scorecard and Hoshin Kanri: Dynamic capabilities for management strategic fit. Management Decision, 45(3), 518–538. doi: 10.1108/00251740710745115
   Web of Science ®Google Scholar
• Wyper, B., & Harrison, A. (2000). Deployment of six sigma methodology in human resource function: A case study. Total Quality Management, 11(4–6), SI, S720–S727. doi: 10.1080/09544120050008129
   Web of Science ®Google Scholar
• Yang, C.-C. (2006). The impact of human resource management practices on the implementation of total quality management: An empirical study on high-tech firms. The TQM Magazine, 18(2), 162–173. doi: 10.1108/09544780610647874
   Google Scholar
• Yang, C.-C. (2009). Development of an integrated model of a business excellence system. Total Quality Management and Business Excellence, 20(9), 931–944. doi: 10.1080/14783360903181610
   Web of Science ®Google Scholar
• Yang, C.-C., & Yeh, T.-M. (2007). An integrated model of Hoshin management and six sigma in high-tech firms. Total Quality Management, 18(6), 653–665. doi: 10.1080/14783360701349476
   Web of Science ®Google Scholar
• Yang, C.-C., & Yeh, T.-M. (2009). An integrated implementation model of strategic planning, BSC and Hoshin management. Total Quality Management and Business Excellence, 20(9), 989–1002. doi: 10.1080/14783360903181800
   Web of Science ®Google Scholar
• Yang, T.-M., & Su, C.-T. (2007). Application of Hoshin Kanri for productivity improvement in a semiconductor manufacturing company. Journal of Manufacturing Technology Management, 18(6), 761–775. doi: 10.1108/17410380710763895
   Google Scholar
• Zottoli, M. A., & Wanous, J. P. (2000). Recruitment source research: Current status and future directions. Human Resource Management Review, 10(4), 353–382. doi: 10.1016/S1053-4822(00)00032-2
   Google Scholar