Relationship between continuous improvement and innovation performance: an empirical study in Brazilian manufacturing companies

References

• Abdallah, A. B., Dahiyat, S. E., & Matsui, Y. (2019). Lean management and innovation performance: Evidence from international manufacturing companies. Management Research Review, 42(2), 239–262.
   Web of Science ®Google Scholar
• Abrunhosa, A., & Sa, P. M. E. (2008). Are TQM principles supporting innovation in the Portuguese footwear industry? Technovation, 28(4), 208–221. doi: 10.1016/j.technovation.2007.08.001
   Web of Science ®Google Scholar
• Akgün, A. E., Keskin, H., & Byrne, J. (2009). Organizational emotional capability, product and process innovation, and firm performance: An empirical analysis. Journal of Engineering and Technology Management, 26(3), 103–130. doi: 10.1016/j.jengtecman.2009.06.008
   Web of Science ®Google Scholar
• Albliwi, S., Antony, J., Abdul Halim Lim, S., & van der Wiele, T. (2014). Critical failure factors of Lean Six Sigma: A systematic literature review. International Journal of Quality & Reliability Management, 31(9), 1012–1030.
   Google Scholar
• Antony, J., Setijono, D., & Dahlgaard, J. J. (2014). Lean Six Sigma and innovation – an exploratory study among UK organisations. Total Quality Management and Business Excellence, 27(1-2), 124–140. doi: 10.1080/14783363.2014.959255
   Web of Science ®Google Scholar
• Antunes, M. G., Quirós, J. T., & Justino, M. D. R. F. (2017). The relationship between innovation and total quality management and the innovation effects on organizational performance. International Journal of Quality and Reliability Management, 34(9), 1474–1492. doi: 10.1108/ijqrm-02-2016-0025
   Web of Science ®Google Scholar
• Baregheh, A., Rowley, J., & Sambrook, S. (2009). Towards a multidisciplinary definition of innovation. Management Decision, 47(8), 1323–1339. doi: 10.1108/00251740910984578
   Web of Science ®Google Scholar
• Benner, M. J., & Tushman, M. (2002). Process management and technological innovation: A longitudinal study of the photography and paint industries. Administrative Science Quarterly, 47(4), 676–707. doi: 10.2307/3094913
   Web of Science ®Google Scholar
• Benner, M. J., & Tushman, M. L. (2003). Exploitation, exploration, and process management: The productivity dilemma revisited. Academy of Management Review, 28(2), 238–256. doi: 10.2307/30040711
   Web of Science ®Google Scholar
• Berente, N., & Lee, J. (2014). How process improvement efforts can drive organisational innovativeness. Technology Analysis and Strategic Management, 26(4), 417–433. doi: 10.1080/09537325.2013.851376
   Web of Science ®Google Scholar
• Bernardo, M. (2014). Integration of management systems as an innovation: A proposal for a new model. Journal of Cleaner Production, 82(1), 132–142. doi: 10.1016/j.jclepro.2014.06.089
   Google Scholar
• Bessant, J., Caffyn, S., & Gallagher, M. (2001). An evolutionary model of continuous improvement behaviour. Technovation, 21(2), 67–77.
   Web of Science ®Google Scholar
• Bessant, J., Caffyn, S., Gilbert, J., Harding, R., & Webb, S. (1994). Rediscovering continuous improvement. Technovation, 14(1), 17–29.
   Web of Science ®Google Scholar
• Bhuiyan, N., & Baghel, A. (2005). An overview of continuous improvement: From the past to the present. Management Decision, 43(5), 761–771. doi: 10.1108/00251740510597761
   Google Scholar
• Byrne, G., Lubowe, D., & Blitz, A. (2007). Using a Lean Six Sigma approach to drive innovation. Strategy & Leadership, 35(2), 5–10.
   Google Scholar
• Camisón, C., & Puig-Denia, A. (2016). Are quality management practices enough to improve process innovation? International Journal of Production Research, 54(10), 2875–2894. doi: 10.1080/00207543.2015.1113326
   Web of Science ®Google Scholar
• Chen, F. F., Sousa, K. H., & West, S. G. (2005). Teacher’s corner: Testing measurement invariance of second-order factor models. Structural Equation Modeling, 12(3), 471–492.
   Web of Science ®Google Scholar
• Choi, B., Kim, J., Leem, B. H., Lee, C. Y., & Hong, H. K. (2012). Empirical analysis of the relationship between Six Sigma management activities and corporate competitiveness: Focusing on Samsung Group in Korea. International Journal of Operations and Production Management, 32(5), 528–550. doi: 10.1108/01443571211226489
   Web of Science ®Google Scholar
• Cohen, J. (1988). Statistical power analysis for the behavioral sciences. Hillsdale, NJ: Lawrence Erlbaum.
   Google Scholar
• Couper, M. P., & Miller, P. V. (2008). Web survey methods: Introduction. Public Opinion Quarterly, 72(5), 831–835. doi: 10.1093/poq/nfn066
   Web of Science ®Google Scholar
• Drohomeretski, E., Costa, S. E. G., Lima, E. P., & Garbuio, P. A. D. R. (2014). Lean, Six Sigma and Lean Six Sigma: An analysis based on operations strategy. International Journal of Production Research, 52(3), 804–824. doi: 10.1080/00207543.2013.842015
   Web of Science ®Google Scholar
• Fernandes, A. A. C. M., Lourenço, L. A. N., & Silva, M. J. A. M. (2014). Influence of quality management on the innovative performance. Revista brasileira de gestão de negócios, 16(53), 575–593. doi: 10.7819/rbgn.v16i53.1304
   Web of Science ®Google Scholar
• Flynn, B. B., Schroeder, R. G., & Sakakibara, S. (1995). The impact of quality management practices on performance and competitive advantage. Decision Sciences, 26(5), 659–691.
   Web of Science ®Google Scholar
• Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50. doi: 10.2307/3151312
   Web of Science ®Google Scholar
• Furlan, A., & Vinelli, A. (2018). Unpacking the coexistence between improvement and innovation in world-class manufacturing: A dynamic capability approach. Technological Forecasting and Social Change, 133, 168–178.
   Web of Science ®Google Scholar
• García, J. L., Maldonado, A. A., Alvarado, A., & Rivera, D. G. (2014). Human critical success factors for Kaizen and its impacts in industrial performance. The International Journal of Advanced Manufacturing Technology, 70(9-12), 2187–2198.
   Web of Science ®Google Scholar
• García, J. L., Rivera, D. G., & Iniesta, A. A. (2013). Critical success factors for Kaizen implementation in manufacturing industries in Mexico. The International Journal of Advanced Manufacturing Technology, 68(1-4), 537–545. doi: 10.1007/s00170-013-4750-2
   Web of Science ®Google Scholar
• Gopalakrishnan, S., & Bierly, P. (2001). Analyzing innovation adoption using a knowledge-based approach. Journal of Engineering and Technology Management, 18(2), 107–130.
   Web of Science ®Google Scholar
• Habidin, N. F., Hashim, S., Fuzi, N. M., & Salleh, M. I. (2018). Total productive maintenance, Kaizen event, and performance. International Journal of Quality & Reliability Management, 35(9), 1853–1867.
   Web of Science ®Google Scholar
• Habtoor, N. (2016). Influence of human factors on organisational performance: Quality improvement practices as a mediator variable. International Journal of Productivity and Performance Management, 65(4), 460–484. doi: 10.1108/ijppm-02-2014-0016
   Web of Science ®Google Scholar
• Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139–152. doi: 10.2753/mtp1069-6679190202
   Google Scholar
• Hair Jr, J. F., Sarstedt, M., Ringle, C. M., & Gudergan, S. P. (2017). Advanced issues in partial least squares structural equation modelling. Los Angeles, CA: Sage.
   Google Scholar
• Hair, J. F., Sarstedt, M., Ringle, C. M., & Mena, J. A. (2012). An assessment of the use of partial least squares structural equation modelling in marketing research. Journal of the Academy of Marketing Science, 40(3), 414–433.
   Web of Science ®Google Scholar
• Hair, J. F., Tomas, G., Hult, M., Ringle, C. M., & Sarstedt, M. (2014). A primer on partial least squares structural equation modeling (PLS-SEM). Thousand Oaks, CA: Sage.
   Google Scholar
• He, Z., Deng, Y., Zhang, M., Zu, X., & Antony, J. (2017). An empirical investigation of the relationship between Six Sigma practices and organisational innovation. Total Quality Management and Business Excellence, 28(5-6), 459–480. doi: 10.1080/14783363.2015.1092866
   Web of Science ®Google Scholar
• Herrmann, A., Gassmann, O., & Eisert, U. (2007). An empirical study of the antecedents for radical product innovations and capabilities for transformation. Journal of Engineering and Technology Management, 24(1-2), 92–120. doi: 10.1016/j.jengtecman.2007.01.006
   Web of Science ®Google Scholar
• Hoang, D. T., Igel, B., & Laosirihongthong, T. (2006). The impact of total quality management on innovation: Findings from a developing country. International Journal of Quality and Reliability Management, 23(9), 1092–1117. doi: 10.1108/02656710610704230
   Google Scholar
• Hoerl, R. W., & Gardner, M. M. (2010). Lean Six Sigma, creativity, and innovation. International Journal of Lean Six Sigma, 1(1), 30–38. doi:10.1108/20401461011033149
   Google Scholar
• Huergo, E., & Jaumandreu, J. (2004). Firms’ age, process innovation and productivity growth. International Journal of Industrial Organization, 22(4), 541–559. doi: 10.1016/j.ijindorg.2003.12.002
   Web of Science ®Google Scholar
• Hung, R. Y. Y., Lien, B. Y. H., Yang, B., Wu, C. M., & Kuo, Y. M. (2011). Impact of TQM and organizational learning on innovation performance in the high-tech industry. International Business Review, 20(2), 213–225. doi:10.1016/j.ibusrev.2010.07.001
   Web of Science ®Google Scholar
• Hwang, G. H., Lee, K. C., & Seo, Y. W. (2018). How does Six Sigma influence creativity and corporate performance through exploration and exploitation? Total Quality Management & Business Excellence, 29(13-14), 1668–1684.
   Web of Science ®Google Scholar
• Irani, Z., Beskese, A., & Love, P. E. D. (2004). Total quality management and corporate culture: Constructs of organisational excellence. Technovation, 24(8), 643–650. doi: 10.1016/S0166-4972(02)00128-1
   Web of Science ®Google Scholar
• Jaca, C., Viles, E., Mateo, R., & Santos, J. (2012). Components of sustainable improvement systems: Theory and practice. The TQM Journal, 24(2), 142–154.
   Google Scholar
• Johnstone, C., Pairaudeau, G., & Pettersson, J. A. (2011). Creativity, innovation and lean sigma: A controversial combination? Drug Discovery Today, 16(1-2), 50–57. doi: 10.1016/j.drudis.2010.11.005
   PubMed Web of Science ®Google Scholar
• Kaye, M., & Anderson, R. (1999). Continuous improvement: The ten essential criteria. International Journal of Quality & Reliability Management, 16(5), 485–509.
   Google Scholar
• Kim, D. Y., Kumar, V., & Kumar, U. (2012). Relationship between quality management practices and innovation. Journal of Operations Management, 30(4), 295–315. doi: 10.1016/j.jom.2012.02.003
   Web of Science ®Google Scholar
• Kline, R. B. (2016). Principles and practice of structural Equation Modeling (4th ed.). New York, NY: The Guilford Press. 534p.
   Google Scholar
• Koberg, C. S., Detienne, D. R., & Heppard, K. A. (2003). An empirical test of environmental, organizational, and process factors affecting incremental and radical innovation. The Journal of High Technology Management Research, 14(1), 21–45. doi: 10.1016/S10478310(03)00003-8
   Google Scholar
• Kuvvetli, Ü, Firuzan, A. R., Alpaykut, S., & Gerger, A. (2015). Determining Six Sigma success factors in Turkey by using structural equation modeling. Journal of Applied Statistics, 43(4), 738–753.
   Web of Science ®Google Scholar
• Lamine, K., & Lakhal, L. (2018). Impact of TQM/Six Sigma practices on company’s performance: Tunisian context. International Journal of Quality & Reliability Management, 35(9), 1881–1906. doi:10.1108/IJQRM-05-2017-0097.
   Web of Science ®Google Scholar
• Lau, H. C., & Idris, M. A. (2001). The soft foundation of the critical success factors on TQM implementation in Malaysia. The TQM Magazine, 13(1), 51–62. doi: 10.1108/09544780110379480
   Google Scholar
• Lau, A. K., Tang, E., & Yam, R. (2010). Effects of supplier and customer integration on product innovation and performance: Empirical evidence in Hong Kong manufacturers. Journal of Product Innovation Management, 27(5), 761–777. doi:10.1111/j.1540-5885.2010.00749.x
   Web of Science ®Google Scholar
• Lee, V. H., & Ooi, K. B. (2015). Applying the Malcolm Baldrige National Quality Award criteria: An approach to strengthen organisational memory and process innovation. Total Quality Management and Business Excellence, 26(11-12), 1373–1386. doi: 10.1080/14783363.2014.934519
   Web of Science ®Google Scholar
• Liker, J. K. (2004). The Toyota way: 14 management principles from the world’s greatest manufacturer. New York, NY: McGraw-Hill.
   Google Scholar
• Lin, C., & Chai, K. W. (2012). Exploration of the key evolutionary operational improvement activities. Industrial Management and Data Systems, 112(7), 1123–1141. doi: 10.1108/02635571211255050
   Web of Science ®Google Scholar
• Lizarelli, F. L., & Toledo, J. C. (2015). Identificação de relações entre Melhoria Contínua e Inovação de produtos e processos por meio de revisão bibliográfica sistemática. Gestão & Produção, 22(3), 590–610. doi: 10.1590/0104-530X1227-14
   Google Scholar
• Lizarelli, F. L., Toledo, J. C. D., & Alliprandini, D. H. (2019). Integration mechanisms for different types of innovation: Case study in innovative companies. Revista Brasileira de Gestão de Negócios, 21(1), 5–32.
   Web of Science ®Google Scholar
• Martínez-Costa, M., & Martínez-Lorente, A. R. (2008). Does quality management foster or hinder innovation? An empirical study of Spanish companies. Total Quality Management, 19(3), 209–221. doi: 10.1080/14783360701600639
   Web of Science ®Google Scholar
• Matthews, R. L., & Marzec, P. E. (2017). Continuous, quality and process improvement: Disintegrating and reintegrating operational improvement? Total Quality Management and Business Excellence, 28(3-4), 296–317. doi: 10.1080/14783363.2015.1081812
   Web of Science ®Google Scholar
• McAdam, R., & Armstrong, G. (2001). A symbiosis of quality and innovation in SMEs: A multiple case study analysis. Managerial Auditing Journal, 16(7), 394–399. doi: 10.1108/02686900110398296
   Google Scholar
• McLean, R. S., Antony, J., & Dahlgaard, J. J. (2015). Failure of continuous improvement initiatives in manufacturing environments: A systematic review of the evidence. Total Quality Management and Business Excellence, 28(3-4), 219–237. doi: 10.1080/14783363.2015.1063414
   Web of Science ®Google Scholar
• Moreno-Luzon, M. D., Gil-Marques, M., & Arteaga, F. (2014). Driving organisational ambidexterity through process management. The key role of cultural change. Total Quality Management and Business Excellence, 25(9-10), 1026–1038. doi: 10.1080/14783363.2013.776768
   Web of Science ®Google Scholar
• Moreno-Luzon, M. D., Gil-Marques, M., & Valls-Pasola, J. (2013). TQM, innovation and the role of cultural change. Industrial Management and Data Systems, 113(8), 1149–1168. doi: 10.1108/imds-02-2013-0075
   Web of Science ®Google Scholar
• Netland, T. H. (2016). Critical success factors for implementing lean production: The effect of contingencies. International Journal of Production Research, 54(8), 2433–2448.
   Web of Science ®Google Scholar
• Ni, W., & Sun, H. (2009). The relationship among organisational learning, continuous improvement and performance improvement: An evolutionary perspective. Total Quality Management, 20(10), 1041–1054.
   Web of Science ®Google Scholar
• Parast, M. M. (2011). The effect of Six Sigma projects on innovation and firm performance. International Journal of Project Management, 29(1), 45–55.
   Web of Science ®Google Scholar
• Perdomo-Ortiz, J., González-Benito, J., & Galende, J. (2006). Total quality management as a forerunner of business innovation capability. Technovation, 26(10), 1170–1185.
   Web of Science ®Google Scholar
• Perdomo-Ortiz, J., Gonzalez-Benito, J., & Galende, J. (2009). An analysis of the relationship between total quality management-based human resource management practices and innovation. The International Journal of Human Resource Management, 20(5), 1191–1218. doi: 10.1080/09585190902850372
   Web of Science ®Google Scholar
• Prajogo, D. I., & Ahmed, P. K. (2006). Relationships between innovation stimulus, innovation capacity, and innovation performance. R&D Management, 36(5), 499–515. doi: 10.1111/j.1467-9310.2006.00450.x
   Web of Science ®Google Scholar
• Prajogo, D. I., & Ahmed, P. K. (2007). The relationships between quality, innovation and business performance: An empirical study. International Journal of Business Performance Management, 9(4), 380–405.
   Google Scholar
• Prajogo, D. I., & Hong, S. W. (2008). The effect of TQM on performance in R&D environments: A perspective from South Korean firms. Technovation, 28(12), 855–863. doi: 10.1016/j.technovation.2008.06.001
   Web of Science ®Google Scholar
• Prajogo, D. I., & Sohal, A. S. (2001). TQM and innovation: A literature review and research framework. Technovation, 21(9), 539–558. doi: 10.1016/s0166-4972(00)00070-5
   Web of Science ®Google Scholar
• Prajogo, D. I., & Sohal, A. S. (2003). The relationship between TQM practices, quality performance, and innovation performance: An empirical examination. International Journal of Quality and Reliability Management, 20(8), 901–918. doi: 10.1108/02656710310493625
   Google Scholar
• Prajogo, D. I., & Sohal, A. S. (2004). The multidimensionality of TQM practices in determining quality and innovation performance – an empirical examination. Technovation, 24(6), 443–453. doi: 10.1016/s0166-4972(02)00122-0
   Web of Science ®Google Scholar
• Prajogo, D. I., & Sohal, A. S. (2006). The integration of TQM and technology/R&D management in determining quality and innovation performance. Omega, 34(3), 296–312. doi: 10.1016/j.omega.2004.11.004
   Web of Science ®Google Scholar
• Sá, P. M., & Abrunhosa, A. (2007). The role of TQM practices in technological innovation: The Portuguese footwear industry case. Total Quality Management and Business Excellence, 18(1-2), 57–66. doi: 10.1080/14783360601043179
   Web of Science ®Google Scholar
• Sadikoglu, E., & Zehir, C. (2010). Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms. International Journal of Production Economics, 127(1), 13–26. doi: 10.1016/j.ijpe.2010.02.013
   Web of Science ®Google Scholar
• Salah, S., Rahim, A., & Carretero, J. A. (2010). The integration of Six Sigma and lean management. International Journal of Lean Six Sigma, 1(3), 249–274. doi: 10.1108/20401461011075035
   Google Scholar
• Santos-Vijande, M. L., & Alvarez-González, L. I. (2007). Innovativeness and organizational innovation in total quality oriented firms: The moderating role of market turbulence. Technovation, 27(9), 514–532. doi: 10.1016/j.technovation.2007.05.014
   Web of Science ®Google Scholar
• Shah, R., & Ward, P. (2003). Lean manufacturing: Context, practice bundles, and performance. Journal of Operations Management, 21(2), 129–149.
   Web of Science ®Google Scholar
• Shah, R., & Ward, P. T. (2007). Defining and developing measures of lean production. Journal of Operations Management, 25(4), 785–805.
   Web of Science ®Google Scholar
• Silva, F. F., Filser, L. D., Juliani, F., & de Oliveira, O. J. (2018). Where to direct research in lean six sigma? Bibliometric analysis, scientific gaps and trends on literature. International Journal of Lean Six Sigma, 9(3), 324–350. doi:10.1108/IJLSS-05-2017-0052
   Web of Science ®Google Scholar
• Singh, P. J., & Smith, A. J. (2004). Relationship between TQM and innovation: An empirical study. Journal of Manufacturing Technology Management, 15(5), 394–401. doi: 10.1108/17410380410540381
   Google Scholar
• Sreedharan V, R., & Sunder M, V. (2018). Critical success factors of TQM, Six Sigma, Lean and Lean Six Sigma: A literature review and key findings. Benchmarking: An International Journal, 25(9), 3479–3504.
   Web of Science ®Google Scholar
• Terziovski, M., & Guerrero, J. L. (2014). ISO 9000 quality system certification and its impact on product and process innovation performance. International Journal of Production Economics, 158, 197–207.
   Web of Science ®Google Scholar
• Tlapa, D., Limon, J., García-Alcaraz, J. L., Baez, Y., & Sánchez, C. (2016). Six Sigma enablers in Mexican manufacturing companies: A proposed model. Industrial Management & Data Systems, 116(5), 926–959. doi: 10.1108/imds-06-2015-0265
   Web of Science ®Google Scholar
• Tushman, M., Smith, W. K., Wood, R. C., Westerman, G., & O’Reilly, C. (2010). Organizational designs and innovation streams. Industrial and Corporate Change, 19(5), 1331–1366. doi: 10.1093/icc/dtq040
   Web of Science ®Google Scholar
• Vento, M. O., Alcaraz, J. L. G., Macias, A. A. M., & Loya, V. M. (2016). The impact of managerial commitment and Kaizen benefits on companies. Journal of Manufacturing Technology Management, 27(5), 692–712.
   Web of Science ®Google Scholar
• Wang, C. L., & Ahmed, P. K. (2004). The development and validation of the organisational innovativeness construct using confirmatory factor analysis. European Journal of Innovation Management, 7(4), 303–313.
   Google Scholar
• Yadav, G., & Desai, T. N. (2017). A fuzzy AHP approach to prioritize the barriers of integrated Lean Six Sigma. International Journal of Quality & Reliability Management, 34(8), 1167–1185.
   Web of Science ®Google Scholar
• Zu, X., Fredendall, L. D., & Douglas, T. J. (2008). The evolving theory of quality management: The role of Six Sigma. Journal of Operations Management, 26(5), 630–650. doi: 10.1016/j.jom.2008.02.001
   Web of Science ®Google Scholar