Experienced hearing aid users’ perspectives of assessment and communication within audiology: a qualitative study using digital methods

References

• Acar, B., M. F. Yurekli, M. A. Babademez, H. Karabulut, and R. M. Karasen. 2011. “Effects of Hearing Aids on Cognitive Functions and Depressive Signs in Elderly People.” Archives of Gerontology and Geriatrics 52(3): 250–252. doi:10.1016/j.archger.2010.04.013.
   PubMed Web of Science ®Google Scholar
• Adams, W. C. 2015. “Conducting Semi-Structured Interviews.” In Handbook of Practical Program Evaluation 492–505. Hoboken, New Jersey: Jossey-Bass.
   Google Scholar
• American Speech-Language-Hearing Association 2018. Scope of Practice in Audiology Retrieved from https://www.asha.org/policy/SP2018-00353/
   Google Scholar
• Barker, F., E. Mackenzie, L. Elliott, S. Jones, and S. de Lusignan. 2016. “Interventions to Improve Hearing Aid Use in Adult Auditory Rehabilitation.” Cochrane Database System Review 2016 (8): Cd010342. doi:10.1002/14651858.CD010342.pub3.
   PubMedGoogle Scholar
• Bennett, R. J., C. Meyer, and R. H. Eikelboom. 2016. “Does Clinician Continuity Influence Hearing Aid Outcomes?” International Journal of Audiology 55 (10): 556–563. doi:10.1080/14992027.2016.1185169.
   PubMed Web of Science ®Google Scholar
• Bennett, R. J., C. J. Meyer, B. J. Ryan, and R. H. Eikelboom. 2020. “How Do Audiologists Respond to Emotional and Psychological Concerns Raised in the Audiology Setting? Three Case Vignettes.” Ear and Hearing 41 (6): 1675–1683. doi: 10.1097/AUD.0000000000000887
   PubMed Web of Science ®Google Scholar
• Bisgaard, N., and S. Ruf. 2017. “Findings from EuroTrak Surveys from 2009 to 2015: Hearing Loss Prevalence, Hearing Aid Adoption, and Benefits of Hearing Aid Use.” American Journal of Audiology 26 (3S): 451–461. doi:10.1044/2017_aja-16-0135.
   PubMedGoogle Scholar
• Braun, V., and V. Clarke. 2006. “Using Thematic Analysis in Psychology.” Qualitative Research in Psychology 3 (2): 77–101. doi:10.1191/1478088706qp063oa.
   Google Scholar
• Bundesen, L. 2021. The audiogram is complex: This new tool helps audiologists explain it. Retrieved from https://hearinghealthmatters.org/innovationsinhearing/2021/ida-future-pcc-my-hearing-explained/
   Google Scholar
• Chien, W., and F. R. Lin. 2012. “Prevalence of Hearing Aid Use among Older Adults in the United States.” Archives of Internal Medicine 172 (3): 292–293. doi:10.1001/archinternmed.2011.1408.
   PubMed Web of Science ®Google Scholar
• Chisolm, T. H., C. E. Johnson, J. L. Danhauer, L. J. Portz, H. B. Abrams, and S. Lesner Newman. 2007. “A Systematic Review of Health-Related Quality of Life and Hearing Aids: final Report of the American Academy of Audiology Task Force on the Health-Related Quality of Life Benefits of Amplification in Adults.” Journal of the American Academy of Audiology 18(2): 151–183. doi:10.3766/jaaa.18.2.7.
   PubMed Web of Science ®Google Scholar
• Convery, E., G. Keidser, M. McLelland, and J. Groth. 2020. “A Smartphone App to Facilitate Remote Patient-Provider Communication in Hearing Health Care: Usability and Effect on Hearing Aid Outcomes.” Telemedicine Journal and e-Health: The Official Journal of the American Telemedicine Association 26 (6): 798–804. doi:10.1089/tmj.2019.0109.
   PubMed Web of Science ®Google Scholar
• Cyr, J. 2016. “The Pitfalls and Promise of Focus Groups as a Data Collection Method.” Sociological Methods and Research 45 (2): 231–259. doi:10.1177/0049124115570065.
   Web of Science ®Google Scholar
• Dawes, P., M. Maslin, and K. J. Munro. 2014. “ 'Getting used to' hearing aids from the perspective of adult hearing-aid users.” International Journal of Audiology 53 (12): 861–870. doi:10.3109/14992027.2014.938782.
   PubMed Web of Science ®Google Scholar
• Ekberg, K., C. Grenness, and L. Hickson. 2014a. “Addressing Patients' Psychosocial Concerns regarding Hearing Aids within Audiology Appointments for Older Adults.” American Journal of Audiology 23 (3): 337–350. doi:10.1044/2014_AJA-14-0011.
   PubMed Web of Science ®Google Scholar
• Ekberg, K., C. Grenness, and L. Hickson. 2014b. “Addressing Patients' Psychosocial Concerns regarding Hearing Aids within Audiology Appointments for Older Adults.” American Journal of Audiology 23 (3): 337–350. doi:10.1044/2014_aja-14-0011.
   PubMed Web of Science ®Google Scholar
• Ferguson, M. A., P. T. Kitterick, L. Y. Chong, M. Edmondson-Jones, F. Barker, and D. J. Hoare. 2017. “Hearing Aids for Mild to Moderate Hearing Loss in Adults.” The Cochrane Database of Systematic Reviews 9(9): CD012023. doi:10.1002/14651858.CD012023.pub2.
   PubMedGoogle Scholar
• Granberg, S., J. Dahlström, C. Möller, K. Kähäri, and B. Danermark. 2014a. “The ICF Core Sets for Hearing loss-researcher perspective. Part I: Systematic review of outcome measures identified in audiological research.” International Journal of Audiology 53 (2): 65–76. doi:10.3109/14992027.2013.851799.
   PubMed Web of Science ®Google Scholar
• Granberg, S., M. Pronk, W. Swanepoel de, S. E. Kramer, H. Hagsten, J. Hjaldahl, and B. Danermark. 2014b. “The ICF Core Sets for Hearing Loss Project: functioning and Disability from the Patient Perspective.” International Journal of Audiology 53 (11): 777–786. doi:10.3109/14992027.2014.938370.
   PubMed Web of Science ®Google Scholar
• Granberg, S., W. Swanepoel de, U. Englund, C. Möller, and B. Danermark. 2014c. “The ICF Core Sets for Hearing Loss Project: International Expert Survey on Functioning and Disability of Adults with Hearing Loss Using the International Classification of Functioning, Disability, and Health (ICF).” International Journal of Audiology 53 (8): 497–506. doi:10.3109/14992027.2014.900196.
   PubMed Web of Science ®Google Scholar
• Grenness, C., L. Hickson, A. Laplante-Lévesque, and B. Davidson. 2014. “Patient-Centred Audiological Rehabilitation: perspectives of Older Adults Who Own Hearing Aids.” International Journal of Audiology 53 Suppl 1: S68–S75. doi:10.3109/14992027.2013.866280.
   PubMed Web of Science ®Google Scholar
• Grenness, C., L. Hickson, A. Laplante-Lévesque, C. Meyer, and B. Davidson. 2015. “The Nature of Communication throughout Diagnosis and Management Planning in Initial Audiologic Rehabilitation Consultations.” Journal of the American Academy of Audiology 26 (1): 36–50. doi:10.3766/jaaa.26.1.5.
   PubMed Web of Science ®Google Scholar
• Hartley, D., E. Rochtchina, P. Newall, M. Golding, and P. Mitchell. 2010. “Use of Hearing AIDS and Assistive Listening Devices in an Older Australian Population.” Journal of the American Academy of Audiology 21 (10): 642–653. doi:10.3766/jaaa.21.10.4.
   PubMed Web of Science ®Google Scholar
• Hickson, L., and N. Scarinci. 2007. “Older Adults with Acquired Hearing Impairment: Applying the ICF in Rehabilitation.” Seminars in Speech and Language 28 (4): 283–290. doi:10.1055/s-2007-986525.
   PubMedGoogle Scholar
• Hickson, L., C. Meyer, K. Lovelock, M. Lampert, and A. Khan. 2014. “Factors Associated with Success with Hearing Aids in Older Adults.” International Journal of Audiology 53 (sup1): S18–S27. S27. doi:10.3109/14992027.2013.860488.
   PubMed Web of Science ®Google Scholar
• Hornsby, B. W. 2013. “The Effects of Hearing Aid Use on Listening Effort and Mental Fatigue Associated with Sustained Speech Processing Demands.” Ear and Hearing 34(5): 523–534. doi:10.1097/AUD.0b013e31828003d8.
   PubMed Web of Science ®Google Scholar
• Humes, L. E., D. L. Wilson, N. N. Barlow, and C. Garner. 2002. “Changes in Hearing-Aid Benefit following 1 or 2 Years of Hearing-Aid Use by Older Adults.” Journal of Speech, Language, and Hearing Research: JSLHR 45 (4): 772–782. doi:10.1044/1092-4388(2002/062).
   PubMed Web of Science ®Google Scholar
• Ismail, A. H., K. J. Munro, C. J. Armitage, and P. D. Dawes. 2019. “What Do Hearing Healthcare Professionals Do to Promote Hearing Aid Use and Benefit among Adults? A Systematic Review.” International Journal of Audiology 58 (2): 63–76. doi:10.1080/14992027.2018.1531154.
   PubMed Web of Science ®Google Scholar
• Jama, G. M., S. Shahidi, J. Danino, and J. Murphy. 2020. “Assistive Communication Devices for Patients with Hearing Loss: A Cross-Sectional Survey of Availability and Staff Awareness in Outpatient Clinics in England.” Disability and Rehabilitation. Assistive Technology 15 (6): 625–628. doi:10.1080/17483107.2019.1604823.
   PubMed Web of Science ®Google Scholar
• Jenstad, L. M., G. Singh, M. Boretzki, A. DeLongis, E. Fichtl, R. Ho Stephenson. 2021. “Ecological Momentary Assessment: A Field Evaluation of Subjective Ratings of Speech in Noise.” Ear Hear 42 (6): 1770–1781. doi:10.1097/aud.0000000000001071.
   PubMed Web of Science ®Google Scholar
• Karlsson, E., E. Mäki-Torkko, S. Widén, J. Gustafsson, V. Manchaiah, F. Mahomed-Asmail, and Granberg. S. 2021. “Validation of the Brief International Classification of Functioning, Disability and Health (ICF) Core Set for Hearing Loss: An International Multicentre Study.” International Journal of Audiology 60 (6): 412–420. doi:10.1080/14992027.2020.1846088.
   PubMed Web of Science ®Google Scholar
• Keidser, G., G. Naylor, D. S. Brungart, A. Caduff, J. Campos, S. Carlile and K. Smeds 2020. “The Quest for Ecological Validity in Hearing Science: What It is, Why It Matters, and How to Advance It.” Ear and Hearing 41(Suppl 1): 5S–19S. doi:10.1097/AUD.0000000000000944.
   PubMedGoogle Scholar
• Klyn, N. A. M., C. Rutherford, N. Shrestha, B. L. Lambert, and S. Dhar. 2019. “Counseling with the Audiogram.” The Hearing Journal 72 (11): 12,13,17. 12,13, doi:10.1097/01.HJ.0000612568.43372.73.
   Google Scholar
• Laplante-Lévesque, A., L. V. Knudsen, J. E. Preminger, L. Jones, C. Nielsen, M. Öberg and S. E.Kramer 2012. “Hearing Help-Seeking and Rehabilitation: Perspectives of Adults with Hearing Impairment.” International Journal of Audiology 51 (2): 93–102. doi:10.3109/14992027.2011.606284.
   PubMed Web of Science ®Google Scholar
• Lopez-Poveda, E. A., P. T. Johannesen, P. Pérez-González, J. L. Blanco, S. Kalluri, and B. Edwards. 2017. “Predictors of Hearing-Aid Outcomes.” Trends in Hearing 21: 2331216517730526. doi:10.1177/2331216517730526.
   Web of Science ®Google Scholar
• Mehta, K., M. Mahon, P. Watkin, J. Marriage, and D. Vickers. 2019. “A Qualitative Review of parents' perspectives on the value of CAEP recording in influencing their acceptance of hearing devices for their child.” International Journal of Audiology 58 (7): 401–407. doi:10.1080/14992027.2019.1592250.
   PubMed Web of Science ®Google Scholar
• Meyer, C., C. Grenness, N. Scarinci, and L. Hickson. 2016. “What is the International Classification of Functioning, Disability and Health and Why is It Relevant to Audiology?.” Seminars in Hearing 37 (3): 163–186. doi:10.1055/s-0036-1584412.
   PubMedGoogle Scholar
• Meyer, C., C. Barr, A. Khan, and L. Hickson. 2017. “Audiologist-Patient Communication Profiles in Hearing Rehabilitation Appointments.” Patient Education and Counseling 100 (8): 1490–1498. doi:10.1016/j.pec.2017.03.022.
   PubMed Web of Science ®Google Scholar
• Meyer, C., L. Hickson, K. Lovelock, M. Lampert, and A. Khan. 2014. “An Investigation of Factors That Influence Help-Seeking for Hearing Impairment in Older Adults.” International Journal of Audiology 53 (sup1): S3–S17. doi:10.3109/14992027.2013.839888.
   PubMed Web of Science ®Google Scholar
• Mick, P., D. M. Foley, and F. R. Lin. 2014. “Hearing Loss is Associated with Poorer Ratings of Patient–Physician Communication and Healthcare Quality.” Journal of the American Geriatrics Society 62 (11): 2207–2209. doi:10.1111/jgs.13113.
   PubMed Web of Science ®Google Scholar
• Morgan, D. 1998. The Focus Group Guidebook. Thousand Oaks, California: SAGE Publications, Inc. doi:10.4135/9781483328164.
   Google Scholar
• Ng, J. H.-Y., and A. Y. Loke. 2015. “Determinants of Hearing-Aid Adoption and Use among the Elderly: A Systematic Review.” International Journal of Audiology 54 (5): 291–300. doi:10.3109/14992027.2014.966922.
   PubMed Web of Science ®Google Scholar
• Poost-Foroosh, L., M. B. Jennings, L. Shaw, C. N. Meston, and M. F. Cheesman. 2011. “Factors in Client-Clinician Interaction That Influence Hearing Aid Adoption.” Trends in Amplification 15 (3): 127–139. doi:10.1177/1084713811430217.
   PubMedGoogle Scholar
• Preminger, J. E., M. Oxenbøll, M. B. Barnett, L. D. Jensen, and A. Laplante-Lévesque. 2015. “Perceptions of Adults with Hearing Impairment regarding the Promotion of Trust in Hearing Healthcare Service Delivery.” International Journal of Audiology 54 (1): 20–28. doi:10.3109/14992027.2014.939776.
   PubMed Web of Science ®Google Scholar
•  Rubin, H. J., and I. S. Rubin. 2012. Qualitative Interviewing: The Art of Hearing Data. Thousand Oaks, CA, London and New Delhi: Sage, 3rd edn.
   Google Scholar
• Ryall, A., L. M. Jenstad, J. Pumford, T. Howe, and G. Grosjean. 2021. “Counseling during Real Ear Measurements: The Clients' Perspective.” Journal of the American Academy of Audiology 32 (2): 107–115. doi:10.1055/s-0040-1718930.
   PubMed Web of Science ®Google Scholar
• Sciacca, A., C. Meyer, K. Ekberg, C. Barr, and L. Hickson. 2017. “Exploring Audiologists' Language and Hearing Aid Uptake in Initial Rehabilitation Appointments.” American Journal of Audiology 26 (2): 110–118. doi:10.1044/2017_aja-16-0061.
   PubMed Web of Science ®Google Scholar
• Suri, H. 2011. “Purposeful Sampling in Qualitative Research Synthesis.” Qualitative Research Journal 11 (2): 63–75. doi:10.3316/QRJ1102063.
   Google Scholar
• Tai, S., C. Barr, and R. Woodward-Kron. 2019. “Towards Patient-Centred Communication: An Observational Study of Supervised Audiology Student-Patient Hearing Assessments.” International Journal of Audiology 58 (2): 97–106. doi:10.1080/14992027.2018.1538574.
   PubMed Web of Science ®Google Scholar
• van Leeuwen, L. M., P. Merkus, M. Pronk, M. van der Torn, M. Maré, S. T. Goverts, and S. E. Kramer. 2017. “Overlap and Nonoverlap between the ICF Core Sets for Hearing Loss and Otology and Audiology Intake Documentation.” Ear and Hearing 38 (1): 103–116. doi:10.1097/aud.0000000000000358.
   PubMed Web of Science ®Google Scholar
• van Leeuwen, L. M., M. Pronk, P. Merkus, S. T. Goverts, C. B. Terwee, and S. E. Kramer. 2020. “Operationalization of the Brief ICF Core Set for Hearing Loss: An ICF-Based e-Intake Tool in Clinical Otology and Audiology Practice.” Ear and Hearing 41 (6): 1533–1544. doi:10.1097/AUD.0000000000000867.
   PubMed Web of Science ®Google Scholar
• Vas, V.,. M. A. Akeroyd, and D. A. Hall. 2017. “A Data-Driven Synthesis of Research Evidence for Domains of Hearing Loss, as Reported by Adults with Hearing Loss and Their Communication Partners.” Trends in Hearing 21: 2331216517734088. doi:10.1177/2331216517734088.
   Web of Science ®Google Scholar
• Watermeyer, J., A. Kanji, and L. Brom. 2020. “ "What's Going on With My Ears?": Some Reflections on Managing Uncertainty in the Audiology Consultation.” American Journal of Audiology 29 (3): 504–512. doi:10.1044/2020_aja-19-00116.
   PubMed Web of Science ®Google Scholar
• Watermeyer, J., A. Kanji, and N. Mlambo. 2015. “Recall and Understanding of Feedback by Adult Patients following Diagnostic Audiological Evaluation.” International Journal of Audiology 54 (10): 758–763. doi:10.3109/14992027.2015.1051667.
   PubMed Web of Science ®Google Scholar
• Watermeyer, J., A. Kanji, and S. Sarvan. 2017. “The First Step to Early Intervention following Diagnosis: Communication in Pediatric Hearing Aid Orientation Sessions.” American Journal of Audiology 26 (4): 576–582. doi:10.1044/2017_aja-17-0027.
   PubMed Web of Science ®Google Scholar
• Wilson, B. S., D. L. Tucci, M. H. Merson, and G. M. O'Donoghue. 2017. “Global Hearing Health Care: new Findings and Perspectives.” The Lancet 390 (10111): 2503–2515. doi:10.1016/S0140-6736(17)31073-5.
   PubMed Web of Science ®Google Scholar
• Yong, M., A. Willink, C. McMahon, B. McPherson, C. L. Nieman, N. S. Reed, and F. R. Lin. 2019. “Access to Adults' Hearing Aids: policies and Technologies Used in Eight Countries.” Bulletin of the World Health Organization 97 (10): 699–710. doi:10.2471/blt.18.228676.
   PubMed Web of Science ®Google Scholar
• Zill, J. M., I. Scholl, M. Härter, and J. Dirmaier. 2015. “Which Dimensions of Patient-Centeredness Matter? - Results of a Web-Based Expert Delphi Survey.” PLoS One 10(11): e0141978. doi:10.1371/journal.pone.0141978.
   PubMed Web of Science ®Google Scholar