Technology Is a “Blessing and a Curse”: The Perceived Risks and Benefits of Digital Technology Adoption at Domestic Violence Organizations that Serve Teens

References

• American Public Health Association (APHA). (2020). What is public health? Author. Retrieved from https://www.apha.org/what-is-publichealth.
   Google Scholar
• Barr-Taylor, C., Fitzsimmons-Craft, E. E., & Graham, A. K. (2020). Digital technology can revolutionize mental health services delivery: The COVID-19 crisis as a catalyst for change. International Journal of Eating Disorders, 53(7), 1155–1157. doi:10.1002/eat.23300
   PubMed Web of Science ®Google Scholar
• Benda, N. C., Veinot, T. C., Sieck, C. J., & Ancker, J. S. (2020). Broadband internet access is a social determinant of health!. American Journal of Public Health, 110(8), 1123–1125. doi:10.2105/AJPH.2020.305784
   PubMed Web of Science ®Google Scholar
• Berzin, S. C., & Coulton, C. J. (2018). Harness technology for social good. In R. Fong, J. Lubben, & R. P. Barth (Eds.), Grand challenges for social work and society: Oxford Scholarship Online. New York: Oxford University Press.
   Google Scholar
• Best, P., Manktelow, R., & Taylor, B. (2014). Online communication, social media, and adolescent well-being: A systematic narrative review. Children and Youth Services Review, 41, 27–36. doi:10.1016/j.childyouth.2014.03.001
   Web of Science ®Google Scholar
• Bowen, E., & Walker, K. (2015). The psychology of violence in adolescent romantic relationships. New York, NY: Palgrave Macmillan.
   Google Scholar
• Boyd, D. M. & Ellison, N. B. (2007). Social network sites: Definition, history, and scholarship. Journal of Computer-Mediated Communication, 13(1), 210–230. doi:10.1111/j.1083-6101.2007.00393.x
   Web of Science ®Google Scholar
• Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. doi:10.1191/1478088706qp063oa
   Google Scholar
• Braun, V., & Clarke, V. (2019). Reflecting on reflexive thematic analysis. Qualitative Research in Sport, Exercise, and Health, 4, 589–597.
   Web of Science ®Google Scholar
• Büchi, M. (2021). Digital well-being theory and research. New Media & Society. Advance online Publication. doi:10.1177/14614448211056851
   Google Scholar
• Bryan, V. (2022). The helping professional’s guide to ethics: Theory in Practice. New York: Oxford University Press.
   Google Scholar
• Cattaneo, L. B., Stylianou, A. M., Hargrove, S., Goodman, L. A., Gebhard, K. T., & Curby, T. W. (2021). Survivor-centered practice and survivor empowerment: Evidence from a research-practitioner partnership. Violence against Women, 27(9), 1252–1272. doi:10.1177/1077801220935196
   PubMed Web of Science ®Google Scholar
• Chakravorti, B. (2021). How to close the digital divide in the U.S. Harvard Business Review. Retrieved August 24, 2022, from https://hbr.org/2021/07/how-to-close-the-digital-divide-in-the-u-s.
   Google Scholar
• Chassiakos, Y. R., & Stager, M. (2020). Current trends in digital media: How and why teens use technology. In M. A. Moreno & A. J. Hoopes (Eds.), Technology and adolescent health: In schools and beyond (pp. 25–56). London, UK: Elsevier.
   Google Scholar
• Conderman, G., Van Laarhoven, T., Johnson, J., & Liberty, L. (2021). Wearable technologies for anxious adolescents. The Clearing House: A Journal of Educational Strategies, Issues and Ideas, 94(1), 1–7. doi:10.1080/00098655.2020.1819183
   Google Scholar
• Craig, S. L., McInroy, L., McCready, L., Di Cesare, D., & Pettaway, L. (2015). Connecting without fear: Clinical implications of the consumption of information and communication technologies by sexual minority youth and young adults. Clinical Social Work Journal, 43(2), 159–168.
   Web of Science ®Google Scholar
• Crotty, M. (1998). The foundations of social research. London: Sage.
   Google Scholar
• Early, J., & Hernandez, A. (2021). Digital disenfranchisement and COVID-19: Broadband internet as a social determinant of health. Health Promotion Practice, 22(5), 605–610. doi:10.1177/15248399211014490
   PubMed Web of Science ®Google Scholar
• Ellison, N. B., Steinfield, C., & Lampe, C. (2007). The benefits of Facebook “friends:” Social capital and college students’ use of online social network sites. Journal of Computer-Mediated Communication, 12(4), 1143–1168. doi:10.1111/j.1083-6101.2007.00367.x
   Web of Science ®Google Scholar
• Ellison, N. B., Vitak, J., Gray, R., & Lampe, C. (2014). Cultivating social resources on social network sites: Facebook relationship maintenance behaviors and their role in social capital processes. Journal of Computer-Mediated Communication, 19(4), 855–870. doi:10.1111/jcc4.12078
   Web of Science ®Google Scholar
• Eubanks, V. (2018). Automating inequality: How high - tech tools profile, police, and punish the poor. New York: Picador.
   Google Scholar
• Eynon, R., & Geniets, A. (2016). The digital skills paradox: How do digitally excluded youth develop skills to use the internet. Learning, Media, and Technology, 41(3), 463–479. doi:10.1080/17439884.2014.1002845
   Web of Science ®Google Scholar
• Facer, K., & Furlong, R. (2001). Beyond the myth of the ‘cyberkid:’ Young people at the margins of the information revolution. Journal of Youth Studies, 4(4), 451–469. doi:10.1080/13676260120101905
   Google Scholar
• Geiger, A. W. (2019). Key findings about the online news landscape in America. Pew Research Center. Retrieved September 18, 2022, from https://www.pewresearch.org/fact-tank/2019/09/11/key-findings-about-the-online-news-landscape-in-america/.
   Google Scholar
• Glass, N. E., Clough, A., Messing, J. T., Bloom, T., Brown, M. L., Eden, K. B., … Perrin, N. A. (2021). Longitudinal impact of the myPlan app on health and safety among college women experiencing partner violence. Journal of Interpersonal Violence, 37(13-14), NP11436–NP11459SS.
   PubMed Web of Science ®Google Scholar
• Goldkind, L. (2015). Social media and social service: Are nonprofits plugged into the digital age? Human Service Organizations: Management, Leadership, & Governance, 39, 380–396.
   Web of Science ®Google Scholar
• Gomez, A. M. (2011). Testing the cycle of violence hypothesis: Child abuse and adolescent dating violence as predictors of intimate partner violence in young adulthood. Youth & Society, 43, 171–192.
   Web of Science ®Google Scholar
• Gómez, D. C. (2019). Technological capital and digital divide among young people: An intersectional approach. Journal of Youth Studies, 22, 941–958.
   Web of Science ®Google Scholar
• Hand, D. J. (2018). Aspects of data ethics in a changing world: Where are we now? Big Data. 6(3), 176–190. doi:10.1089/big.2018.0083
   PubMed Web of Science ®Google Scholar
• Hinduja, S., & Patchin, J. (2020). Digital dating abuse among a national sample of U.S. youth. Journal of Interpersonal Violence, 35(23-24), 11088–11108.
   Google Scholar
• Hsieh, H. F., & Shannon, S. E. (2005). Three approaches to qualitative content analysis. Qualitative Health Research, 15(9), 1277–1288. doi:10.1177/1049732305276687
   PubMed Web of Science ®Google Scholar
• Katz, M., & Foulkes, D. (1962). On the use of mass media as “escape:” Clarification of a concept. Public Opinion Quarterly, 26(3), 377–388. doi:10.1086/267111
   Web of Science ®Google Scholar
• Katz, E., Blumler, J. G., & Gurevitch, M. (1973). Uses and gratifications research. Public Opinion Quarterly, 37(4), 509–523. doi:10.1086/268109
   Web of Science ®Google Scholar
• Kulkarni, S. J., Bell, H., & Rhodes, D. M. (2012). Back to basics: Essential qualities of services for survivors of intimate partner violence. Violence against Women, 18(1), 85–101. doi:10.1177/1077801212437137
   PubMed Web of Science ®Google Scholar
• Lee, H., Park, N., & Hwang, Y. (2015). A new dimension of the digital divide: Exploring the relationship between broadband connection, smartphone use and communication competence. Telematics and Informatics, 32(1), 45–56. doi:10.1016/j.tele.2014.02.001
   Web of Science ®Google Scholar
• Lee, A. M. (2013). News audiences revisited: Theorizing the links between audience motivations and news consumption. Journal of Broadcasting & Electronic Media, 57(3), 300–317.
   Web of Science ®Google Scholar
• Leslie, K. M. (2008). Harm reduction: An approach to reducing risky health behaviours in adolescents. Pediatrics & Child Health, 13(1), 53–56.
   PubMed Web of Science ®Google Scholar
• Macdonald, S. J., & Clayton, J. (2013). Back to the future, disability and the digital divide. Disability & Society, 28(5), 702–718. doi:10.1080/09687599.2012.732538
   Web of Science ®Google Scholar
• Malliaras, P., Merolli, M., Williams, C. M., Caneiro, J. P., Haines, T., & Barton, C. (2021). “It’s not hands-on therapy, so it’s very limited”: Telehealth use and views among allied health clinicians during the coronavirus pandemic. Musculoskeletal Science and Practice, 52, 102340. doi:10.1016/j.msksp.2021.102340
   PubMed Web of Science ®Google Scholar
• McQuivey, J., McAllister, N., & Yorgason, J. B. (2020). Benefits and challenges of artificial intelligence of artificial intelligence use for community-dwelling older adults, with recommendations for use in long-term care. Seniors Housing and Care Journal, 28(1), 110–119.
   Google Scholar
• Mishna, F., Bogo, M., Root, J., Sawyer, J.-L., & Khoury-Kassabri, M. (2012). “It just crept in”: The digital age and implications for social work practice. Clinical Social Work Journal, 40(3), 277–286. doi:10.1007/s10615-012-0383-4
   Web of Science ®Google Scholar
• Moreno, M. A., Kota, R., Schoohs, S., & Whitehill, J. M. (2013). The Facebook influence model: A concept mapping approach. Cyberpsychology, Behavior and Social Networking, 16(7), 504–511. doi:10.1089/cyber.2013.0025
   PubMed Web of Science ®Google Scholar
• Moylan, C. A., Carlson, M. L., Campbell, R., & Fedewa, T. (2022). “It’s hard to show empathy in a text”: Developing a web-based sexual assault hotline in a college setting. Journal of Interpersonal Violence, 37(17-18), NP16037–NP16059.
   PubMed Web of Science ®Google Scholar
• Murray, C. E., Pow, A. M., Chow, A., Nemati, H., & White, J. (2015). Domestic violence service providers’ needs and perceptions of technology: A qualitative study. Journal of Technology in Human Services, 33(2), 133–155. doi:10.1080/15228835.2014.1000558
   Web of Science ®Google Scholar
• Newport, C. (2019). Digital minimalism: Choosing a focused life in a noisy world. New York: Penguin/Random House.
   Google Scholar
• Noble, S. U. (2018). Algorithms of oppression: How search engines reinforce racism. New York: NYU Press.
   Google Scholar
• Nurmi, S., Kangasniemi, M., Halkoaho, A., & Pietilä, A. (2019). Privacy of clinical research subjects: An integrative literature review. Journal of Empirical Research on Human Research Ethics, 14(1), 33–48. doi:10.1177/1556264618805643
   PubMed Web of Science ®Google Scholar
• O’Reilly, M., Dogra, N., Whiteman, N., Hughes, J., Eruyar, S., & Reilly, P. (2018). Is social media bad for mental health and well-being? Exploring the perspectives of adolescents. Clinical Child Psychology and Psychiatry, 23(4), 601–613. doi:10.1177/1359104518775154
   PubMed Web of Science ®Google Scholar
• Ramsey, A. T., & Montgomery, K. (2014). Technology-based interventions in social work practice: A systematic review of mental health interventions. Social Work in Health Care, 53(9), 883–899. doi:10.1080/00981389.2014.925531
   PubMed Web of Science ®Google Scholar
• Rempel, E., Donelle, L., Hall, J., & Rodger, S. (2019). Intimate partner violence: A review of online interventions. Informatics for Health and Social Care, 44(2), 204–219. doi:10.1080/17538157.2018.1433675
   PubMed Web of Science ®Google Scholar
• Rideout, V., & Robb, M. B. (2018). Social media, social life: Teens reveal their experiences. San Francisco, CA: Common Sense Media. https://www.commonsensemedia.org/sites/default/files/research/report/2018-social-media-social-life-executive-summary-web.pdf.
   Google Scholar
• Riehm, K. E., Feder, K. A., Tormohlen, K. N., Crum, R. M., Young, A. S., Green, K. M., … Mojtabai, R. (2019). Associations between time spent using social media and internalizing and externalizing problems among U.S. youth. JAMA Psychiatry, 76(12), 1266–1273. doi:10.1001/jamapsychiatry.2019.2325
   PubMed Web of Science ®Google Scholar
• Saldaña, J. (2009). The coding manual for qualitative researchers (3rd ed.). Sage.
   Google Scholar
• Single, E. (1996). Harm reduction as an alcohol-prevention strategy. Alcohol Health and Research World, 20(4), 239–243.
   PubMedGoogle Scholar
• Stige, B., Malterud, K., & Midtgarden, T. (2009). Toward an agenda for the evaluation of qualitative research. Qualitative Health Research, 19, 1504–1516.
   PubMed Web of Science ®Google Scholar
• Storer, H. L., Nyerges, E. X., & Rodriguez, M. R. (2021). Community outreach, fundraising, and social transformation: The functions of social media platforms to prevent dating abuse in domestic violence and sexual assault organizations. Journal of Community Practice, 29(3), 214–236. doi:10.1080/10705422.2021.1972377
   Web of Science ®Google Scholar
• Storer, H. L., Nyerges, E., & Hamby, S. (2022). “Technology Feels Less Threatening:” The processes by which digital technologies can facilitate youth’s access to services at Domestic Violence and Sexual Assault Organizations. Children & Youth Services Review, 139, NP106573. doi:10.1016/j.childyouth.2022.106573
   Google Scholar
• Sweeney, C., Potts, C., Ennis, E., Bond, R., Mulvenna, M. D., O’neill, S., … Mctear, M. F. (2021). Can Chatbots help support a person’s mental health? Perceptions and views from mental healthcare professionals and experts. ACM Transactions on Computing for Healthcare, 2(3), 1–15. doi:10.1145/3453175
   Google Scholar
• Tarzia, L., Iyer, D., Thrower, E., & Hegarty, K. (2017). “Technology doesn’t judge you”: Young Australian women’s views on using the internet and smartphones to address intimate partner violence. Journal of Technology in Human Services, 35(3), 199–218. doi:10.1080/15228835.2017.1350616
   Web of Science ®Google Scholar
• Tarzia, L., Murray, E., Humphreys, C., Glass, N., Taft, A., Valpied, J., & Hegarty, K. (2016). I-DECIDE: An online intervention drawing on the psychosocial readiness model for women experiencing domestic violence. Women’s Health Issues, 26(2), 208–216. doi:10.1016/j.whi.2015.07.011
   PubMed Web of Science ®Google Scholar
• Titov, N., Hadjistavropoulos, H. D., Nielssen, O., Mohr, D. C., Andersson, G., & Dear, B. F. (2019). From research to practice: Ten lessons in delivering digital mental health services. Journal of Clinical Medicine, 8(8), 1239. doi:10.3390/jcm8081239
   PubMed Web of Science ®Google Scholar
• Tucker, K., Branson, J., Dilleen, M., Hollis, S., Loughlin, P., Nixon, M. J., & Williams, Z. (2016). BMC Medical Research Methodology, 16(Sup.1)(73), 5–43.
   PubMedGoogle Scholar
• Twenge, J. M. (2020). Increases in depression, self-harm, and suicide among U.S. adolescents after 2012 and links to technology use: Possible mechanisms. Psychiatric Research and Clinical Practice, 2(1), 19–25. doi:10.1176/appi.prcp.20190015
   PubMedGoogle Scholar
• Venkatesh, V., & Bala, H. (2008). Technology acceptance model 3 and a research agenda on interventions. Decision Sciences, 39(2), 273–315. doi:10.1111/j.1540-5915.2008.00192.x
   Web of Science ®Google Scholar
• Vogels, E. A. (2021). The state of online harassment. Pew Research Center. Retrieved from https://www.pewresearch.org/internet/wp-content/uploads/sites/9/2021/01/PI_2021.01.13_Online-Harassment_FINAL.pdf.
   Google Scholar
• Voth Schrag, R., Hairtson, D., Brown, L., & Wood, L. (2022). Advocate and survivor perspectives with emerging adults. Journal of Family Violence, 37, 123–136.
   PubMed Web of Science ®Google Scholar
• Walker, M. (2019). Americans favor mobile devices over desktops and laptops for getting news. Retrieved September 18, 2022, from https://www.pewresearch.org/fact-tank/2019/11/19/americans-favor-mobile-devices-over-desktops-and-laptops-for-getting-news/.
   Google Scholar
• Walters, M. (2022, April 26). Social media and youth mental health: How to find balance after pandemic spikes in use. Healthline. https://www.healthline.com/health/­mental-health/social-media-and-youth-mental-health-how-to-find-balance-after-pandemic-spikes.
   Google Scholar
• White House. (2022a). Face sheet: President Biden and Vice President Harris reduce high-speed internet costs for millions of Americans. Retrieved August 18, 2022, from https://www.whitehouse.gov/briefing-room/statements-releases/2022/05/09/fact-sheet-president-biden-and-vice-president-harris-reduce-high-speed-internet-costs-for-millions-of-americans/.
   Google Scholar
• White House. (2022b). Fact sheet: Biden-Harris administration brings high-speed, affordable internet to tribal communities. Retrieved from https://www.whitehouse.gov/briefing-room/statements-releases/2022/08/11/fact-sheet-biden-harris-administration-brings-high-speed-affordable-internet-to-tribal-communities/.
   Google Scholar
• Wood, L., Hairston, D., Voth Schrag, R., Clark, E., Parra-Cardona, R., & Temple, J. R. (2021). Creating a digital trauma informed space: Chat and text advocacy for survivors of violence. Journal of Interpersonal Violence, 37(19-20), NP18960–NP18987.
   PubMed Web of Science ®Google Scholar
• Zuboff, S. (2019). The age of surveillance capitalism: The fight for a future at the new frontier of power. New York: Public Affairs.
   Google Scholar