References
- Adams, T., Anderson, L., Turner, M., & Armstrong, J. (2011). Coping through a disaster: Lessons from Hurricane Katrina. Journal of Homeland Security and Emergency Management, 8(1), 1–17. doi:https://doi.org/10.2202/1547-7355.1836
- Blanchard, W. B. (2005). Top ten competencies for professional emergency management. Retrieved from http://training.fema.gov/EMIWeb/edu/EMCompetencies.asp
- Brintnall, M. (2008). Preparing the public service for working in multiethnic democracies: An assessment and ideas for action. Journal of Public Affairs Education, 14(1), 39–50.
- Canales, M. K. (2000). Othering: Toward an understanding of difference. Advances in Nursing Science, 22(4), 16–31. doi:https://doi.org/10.1097/00012272-200006000-00003
- Carrizales, T. (2010). Exploring cultural competency within the public affairs curriculum. Journal of Public Affairs Education, 16(4), 593–606.
- Cross, T., Bazron, B., Dennis, K., & Isaacs, M. R. (1989). Towards a culturally competent system of care. National Institute of Mental Health. Retrieved from http://files.eric.ed.gov/fulltext/ED330171.pdf
- Cross, T. L. (1988). Cultural competence continuum. In Research and training center on family support and children’s mental health. Portland, OR: Portland State University.
- Cross, T. L. (2008). Cultural competence. Encyclopedia of Social Work, 20, 487–491.
- Dharamsi, S. (2011). Moving beyond the limits of cultural competency training. Medical Education, 45, 764–766. doi:https://doi.org/10.1111/j.1365-2923.2011.04044.x
- Dillman, D. A. (2007). Mail and internet surveys: The tailored design method (2nd ed.). Hoboken, NJ: John Wiley & Sons.
- Donahue, D. A., Cunnion, S. A., Balaban, C. D., & Sochats, K. (2010). Meeting educational challenges in homeland security and emergency management. Journal of Homeland Security and Emergency Management, 7(1), 1–14. doi:https://doi.org/10.2202/1547-7355.1718
- Edwards, F. L. (2012). Cultural competency in disasters. In K. A. Norman-Major & S. T. Gooden (Eds.), Cultural competency for public administrators (pp. 197–218). New York, NY: Routledge.
- Ensari, N., Christian, J., Kuriyama, D. M., & Miller, N. (2012). The personalization model revisited: An experimental investigation of the role of five personalization-based strategies on prejudice reduction. Group Processes & Intergroup Relations, 15(4), 503–522. doi:https://doi.org/10.1177/1368430211434576
- Federal Emergency Management Agency (2016, April 28). The next generation emergency management core competencies. Retrieved from https://training.fema.gov/hiedu/docs/emcompetencies/ngcc%20final%20competencies%204-28-2016.pdf
- Federal Emergency Management Agency (2017). Emergency management institute: The college list. Retrieved from https://www.training.fema.gov/emiweb/edu/collegelist/
- Gaynor, T. S. (2014). Through the wire: Training culturally competent leaders for a new era. Journal of Public Affairs Education, 20(3), 369–392.
- International Association of Emergency Managers (2015). Global administrative policies and procedures. Retrieved from http://www.iaem.com/page.cfm?p=about/code-of-ethics
- Kapucu, N. (2011). Developing competency-based emergency management degree programs in public affairs and administration. Journal of Public Affairs Education, 17(4), 501–521.
- Kapucu, N., & Knox, C. C. (2013). Utilization of service learning in emergency management programs in the United States. Journal of Public Affairs Education, 19(1), 31–51.
- Knox, C. C., & Harris, A. (2016). Evolution of an experiential learning partnership in emergency management higher education. Journal of Emergency Management, 14(3), 201–212. doi:https://doi.org/10.5055/jem.2016.0286
- Knox, C. C., & Haupt, B. (2015). Incorporating cultural competency skills in emergency management education. Disaster Prevention Management, 24(5), 619–634. doi:https://doi.org/10.1108/DPM-04-2015-0089
- Lopez-Littleton, V., & Blessett, B. (2015). A framework for integrating cultural competency into the curriculum of public administration programs. Journal of Public Affairs Education, 21(4), 557–574.
- McCreight, R. (2009). Educational challenges in homeland security and emergency management. Journal of Homeland Security and Emergency Management, 6(1), 1–8. doi:https://doi.org/10.2202/1547-7355.1576
- Nguyen, M. T., & Salvesen, D. (2014). Disaster recovery among multi-ethnic immigrants: A case study of southeast Asians in Bayou La Batre (AL) after Hurricane Katrina. Journal of the American Planning Association, 80(4), 385–396. doi:https://doi.org/10.1080/01944363.2014.986497
- Norman-Major, K. A., & Gooden, S. A. (2012). Cultural competency for public administrators. New York, NY: Routledge.
- Rice, M. F. (2004). Organizational culture, social equity, and diversity: Teaching public administration education in the postmodern era. Journal of Public Affairs Education, 10(2), 143–154.
- Rice, M. F. (2007). Promoting cultural competency in public administration and public service delivery: Utilizing self-assessment tools and performance measures. Journal of Public Affairs Education, 13(1), 41–57.
- Rice, M. F., & Mathews, A. (2012). A new kind of public service professional: Possessing cultural competency awareness, knowledge, and skills. In K. A. Norman-Major & S. T. Gooden (Eds.), Cultural competency for public administrators (pp. 19–31). New York, NY: Routledge.
- Ryan, S. E. (2010). Let’s get them out of the country! Reflecting on the value of international immersion experiences for MPA students. Journal of Public Affairs Education, 16(2), 307–312.
- Seidenberg, J. (2005). Cultural competency in disaster recovery: Lessons learned from the Hurricane Katrina experience for better serving marginalized communities. Retrieved from https://www.e-education.psu.edu/drupal6/files/sgam/HT_Seidenberg.pdf
- Siegel, P., Martin, E., & Bruno, R. (2001). Language use and linguistic isolation: Historical data and methodological issues. Washington, DC: US Census Bureau.
- Urby, H., & McEntire, D. A. (2013). Applying public administration in emergency management: The importance of integrating management into disaster education. Journal of Homeland Security and Emergency Management, 11(1), 39–60. doi:https://doi.org/10.1515/jhsem-2013-0060
- Waugh, W. L. Jr, & Sadiq, A. A. (2011). Professional education for emergency managers. Journal of Homeland Security and Emergency Management, 2(9), 1–10.
- Yeo, J., Li, H., Shin, Y. A., & Haupt, B. (2017). Cultural approach to crisis management. In A. Farazmond (Ed.), Global encyclopedia of public administration, public policy, and governance (pp. 1–4). Illinois: Spring International Publishing.