228
Views
0
CrossRef citations to date
0
Altmetric
Research Article

Investigating the effectiveness of conventional hospitality education curriculum in shaping Millennials’ career commitment: an empirical inquiry

, , , &
Pages 33-52 | Received 21 Mar 2023, Accepted 17 Oct 2023, Published online: 24 Oct 2023

References

  • Ahmad, A. (2018). The relationship among job characteristics organisational commitment and employee turnover intentions. Journal of Work-Applied Management, 10(1), 74–92. https://doi.org/10.1108/JWAM-09-2017-0027
  • Alexakis, G., & Jiang, L. (2019). Industry competencies and the optimal hospitality management curriculum: An empirical study. Journal of Hospitality & Tourism Education, 31(4), 210–220. https://doi.org/10.1080/10963758.2019.1575748
  • Alexander, M., Lynch, P., & Murray, R. (2009). Reassessing the core of hospitality management education: The continuing importance of training restaurants. The Journal of Hospitality Leisure Sport and Tourism, 8(1), 55–84. https://doi.org/10.3794/johlste.81.203
  • Au-Yong-Oliveira, M., Gonçalves, R., Martins, J., & Branco, F. (2018). The social impact of technology on millennials and consequences for higher education and leadership. Telematics and Informatics, 35(4), 954–963. https://doi.org/10.1016/j.tele.2017.10.007
  • Ballout, H. I. (2009). Career commitment and career success: Moderating role of self‐efficacy. Career Development International, 14(7), 655–670. https://doi.org/10.1108/13620430911005708
  • Bambaeeroo, F., & Shokrpour, N. (2017). The impact of the teachers’ non-verbal communication on success in teaching. Journal of Advances in Medical Education & Professionalism, 5(2), 51–59.
  • Bamford, K. L. (2012). Undergraduate student perceptions of a career in the tourism and hospitality industry in New Zealand. Doctoral dissertation, University of Otago.
  • Beard, D., Schwieger, D., & Surrendran, K. (2008). Bridging the academic/Industrial Chasm for the millennial generation. Information Systems Education Journal, 5(33), 3–15.
  • Berkup, S. B. (2014). Working with generations x and y in generation z period: Management of different generations in business life. Mediterranean Journal of Social Sciences, 5(19), 218–229. https://doi.org/10.5901/mjss.2014.v5n19p218
  • Bolton, R. N., Parasuraman, A., Hoefnagels, A., Migchels, N., Kabadayi, S., Gruber, T., Komarova Loureiro, Y., Solnet, D., & Aksoy, L. (2013). Understanding generation Y and their use of social media: A review and research agenda. Journal of Service Management, 24(3), 245–267. https://doi.org/10.1108/09564231311326987
  • Chacko, H. E., Williams, K., & Schaffer, J. (2012). A conceptual framework for attracting generation Y to the hotel industry using a seamless hotel organisational structure. Journal of Human Resources in Hospitality and Tourism, 11(2), 106–122. https://doi.org/10.1080/15332845.2012.648843
  • Chen, P., & Choi, Y. (2008). Generational differences in work values: A study of hospitality management. International Journal of Contemporary Hospitality Management, 20(6), 595–615. https://doi.org/10.1108/09596110810892182
  • Chin, W. W. (1998). The partial least squares approach to structural equation modeling. Modern Methods for Business Research, 295(2), 295–336.
  • Chuang, N.-K., & Dellmann-Jenkins, M. (2010). Career decision making and intention: A study of hospitality undergraduate students. Journal of Hospitality & Tourism Research, 34(4), 512–530. https://doi.org/10.1177/1096348010370867
  • Clarke, M. (2018). Rethinking graduate employability: The role of capital, individual attributes and context. Studies in Higher Education, 43(11), 1923–1937. https://doi.org/10.1080/03075079.2017.1294152
  • Cox, S. (2015). What makes a successful hospitality graduate in New Zealand? Key stakeholder perspectives. Doctoral Thesis. Auckland University of Technology,
  • Devadason, E. S., Subramaniam, T., & Daniel, E. G. S. (2010). Final year undergraduates’ perceptions of the integration of soft skills in the formal curriculum: A survey of Malaysian public universities. Asia Pacific Education Review, 11(3), 321–348. https://doi.org/10.1007/s12564-010-9090-4
  • Dopson, L. R., & Tas, R. F. (2004). A practical approach to curriculum development: A case study. Journal of Hospitality & Tourism Education, 16(1), 39–46. https://doi.org/10.1080/10963758.2004.10696783
  • Eraut, M. (1994). Developing professional knowledge and competence (1st Edition ed.). Routledge.
  • Farmaki, A. (2018). Tourism and hospitality internships: A prologue to career intentions? Journal of Hospitality, Leisure, Sport & Tourism Education, 23, 50–58. https://doi.org/10.1016/j.jhlste.2018.06.002
  • Fok, R. H. M., Yeung, R. M. W., Leonardo (Don), A. N., & Dioko, P. (2016). Work attitudes of generation Y in Macau’s hotel industry: Management’s perspective. Worldwide Hospitality & Tourism Themes, 8(1), 83–96. https://doi.org/10.1108/WHATT-10-2015-0034
  • Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics. Journal of Marketing Research, 18(3), 382–388. https://doi.org/10.1177/002224378101800313
  • Fraser, B. (2020). Curriculum and learning environment. Oxford Research Encyclopedia of Education. Retrieved May 13, 2021. https://oxfordre.com/education/view/10.1093/acrefore/9780190264093.001.0001/acrefore-9780190264093-e-1040.
  • Getachew, A., Ayele, M., Hailu, M., & Tuli, F. (2020). Effectiveness of soft skill training for students’ career development in higher education. Journal of the Social Sciences, 48(4), 1817–1834.
  • Giousmpasoglou, C., & Marinakou, E. (2021). Hotel internships and student satisfaction as key determinant to career intention. Journal of Tourism Research, 25, 42–67.
  • Goh, E., & Lee, C. (2018). A workforce to be reckoned with: The emerging pivotal generation Z hospitality workforce. International Journal of Hospitality Management, 73, 20–28. https://doi.org/10.1016/j.ijhm.2018.01.016
  • Hayes, J. B., Parks, C., McNeilly, S., & Johnson, P. (2018). Boomers to millennials: Generational stereotypes at work in academic Librarianship. The Journal of Academic Librarianship, 44(6), 845–853. https://doi.org/10.1016/j.acalib.2018.09.011
  • Hertzman, J. L., Moreo, A. P., & Wiener, P. J. (2015). Career planning strategies and skills of hospitality management students. Journal of Human Resources in Hospitality and Tourism, 14(4), 423–443. https://doi.org/10.1080/15332845.2015.1002071
  • Hidalgo-Peñate, A., Nieves, J., & Padrón-Robaina, V. (2020). The influence of employees’ knowledge, organisational commitment, and culture on the innovativeness of vocational educational. Knowledge Management Research & Practice, 20(5), 1–12. https://doi.org/10.1080/14778238.2020.1774431
  • Hodges, D., & Burchell, N. (2003). Business graduate competencies: Employers’ views on importance and performance. International Journal of Work-Integrated Learning, 4(2), 16.
  • Hsu, C. H., Xiao, H., & Chen, N. (2017). Hospitality and tourism education research from 2005 to 2014: “is the past a prologue to the future?”. International Journal of Contemporary Hospitality Management, 29(1), 141–160. https://doi.org/10.1108/IJCHM-09-2015-0450
  • Huang, C., & Lo, R. (2014). Perceptions, attitudes, and needs of undergraduate student towards career in the hospitality industry-an example from the undergraduate students in Taiwan Shoufu University. Journal of International Management Studies, 9(2), 20–32.
  • Hughes, R. E. (2003). Skill or diploma? The potential influence of skill‐based pay systems on sources of skills acquisition and degree programs. Work Study, 52(4), 179–183. https://doi.org/10.1108/00438020310479018
  • Jiang, L., & Alexakis, G. (2017). Comparing students’ and managers’ perceptions of essential entry-level management competencies in the hospitality industry: An empirical study. Journal of Hospitality, Leisure, Sport & Tourism Education, 20, 32–46. https://doi.org/10.1016/j.jhlste.2017.01.001
  • Kaifi, B. A., Nafei, W. A., Khanfar, N. M., & Kaifi, M. M. (2012). A multi-generational workforce: Managing and understanding millennials. International Journal of Business & Management, 7(24), 88–93. https://doi.org/10.5539/ijbm.v7n24p88
  • Keenan, T. A. (2009). Internet use among midlife and older adults. AARP Bulletin.
  • Khoa, B., & Hoa, L. (2021). The effect of knowledge management process on the employee commitment: Evidence from digital marketing industry. Management Science Letters, 11(5), 1557–1564. https://doi.org/10.5267/j.msl.2020.12.017
  • Kim, J. H. (2008). Career expectations and requirements of undergraduate hospitality students and the hospitality industry: An analysis of differences. Master Thesis. Auckland University of Technology,
  • Kravariti, F., Voutsina, K., Tasoulis, K., Dibia, C., & Johnston, K. (2022). Talent management in hospitality and tourism: A systematic literature review and research agenda. International Journal of Contemporary Hospitality Management, 34(1), 321–360. https://doi.org/10.1108/IJCHM-03-2021-0365
  • Kusluvan, S., & Kusluvan, Z. (2000). Perceptions and attitudes of undergraduate tourism students towards working in the tourism industry in Turkey. Tourism Management, 21(3), 251–269. https://doi.org/10.1016/S0261-5177(99)00057-6
  • Kusluvan, S., Kusluvan, Z., Ilhan, I., & Buyruk, L. (2010). The human dimension. Cornell Hospitality Quarterly, 51(2), 171–214. https://doi.org/10.1177/1938965510362871
  • Kuvaas, B., Buch, R., Weibel, A., Dysvik, A., & Nerstad, C. G. (2017). Do intrinsic and extrinsic motivation relate differently to employee outcomes? Journal of Economic Psychology, 61, 244–258. https://doi.org/10.1016/j.joep.2017.05.004
  • Lent, R. W., Brown, S. D., & Hackett, G. (2002). Social cognitive career theory. In D. Brown (Ed.), Career choice and development (pp. 255–311). Jossey-Bass.
  • Li, Y., Song, Y., Yang, Y., & Huan, T. C. (2023). Exploring the influence of work values on millennial hospitality employees’ turnover intentions: An empirical assessment. Current Issues in Tourism, 26(10), 1635–1651. https://doi.org/10.1080/13683500.2022.2062307
  • Lissitsa, S., & Kol, O. (2016). Generation X vs. Generation Y - A decade of online shopping. Journal of Retailing and Consumer Services, 31, 304–312. https://doi.org/10.1016/j.jretconser.2016.04.015
  • MacPhail, A. (2004). The social construction of higher grade physical education: The impact on teacher curriculum decision‐making. Sport, Education and Society, 9(1), 53–73. https://doi.org/10.1080/1357332042000175818
  • Majid, S., Liming, Z., Tong, S., & Raihana, S. (2012). Importance of soft skills for education and career success. International Journal for Cross-Disciplinary Subjects in Education (IJCDSE), 2(Special 2), 1036–1042. https://doi.org/10.20533/ijcdse.2042.6364.2012.0147
  • Marneros, S., Papageorgiou, G., & Efstathiades, A. (2021). Examining the core competencies for success in the hotel industry: The case of Cyprus. Journal of Hospitality, Leisure, Sport & Tourism Education, 28, 1–18. https://doi.org/10.1016/j.jhlste.2021.100303
  • McHardy, P., & Allan, T. (2000). Closing the gap between what industry needs and what HE provides. Education + Training, 42(9), 496–508. https://doi.org/10.1108/00400910010362923
  • Müller, K. F., VanLeeuwen, D., Mandabach, K., Harrington, R. J., & R, T. (2009). The effectiveness of culinary curricula: A case study. International Journal of Contemporary Hospitality Management, 21(2), 167–178. https://doi.org/10.1108/09596110910935660
  • Murray, W. C., Elliot, S., Simmonds, K., Madeley, D., & Taller, M. (2017). Human resource challenges in Canada’s hospitality and tourism industry. Worldwide Hospitality & Tourism Themes, 9(4), 391–401. https://doi.org/10.1108/WHATT-04-2017-0022
  • Nachmias, S., Walmsley, A., & Orphanidou, Y. (2017). Students’ perception towards hospitality education: An anglo-cypriot critical study. Journal of Hospitality, Leisure, Sport & Tourism Education, 20, 134–145. https://doi.org/10.1016/j.jhlste.2017.04.007
  • Ng, E. S., Schweitzer, L., & Lyons, S. T. (2010). New generation, great expectations: A field study of the millennial generation. Journal of Business and Psychology, 25(2), 281–292. https://doi.org/10.1007/s10869-010-9159-4
  • Potgieter, I. L., Coetzee, M., & Ferreira, N. (2016). Employability capacities and organisational commitment foci of human resource professionals: An exploratory study. Journal of Psychology in Africa, 26(5), 436–442. https://doi.org/10.1080/14330237.2016.1219549
  • Qu, H., Leung, X. Y., Huang, S. S., & He, J. (2021). Factors affecting hotel interns’ satisfaction with internship experience and career intention in China. Journal of Hospitality, Leisure, Sport & Tourism Education, 28, 1–9. https://doi.org/10.1016/j.jhlste.2021.100311
  • Raines, C., & Arnsparger, A. (2009). Millennials @ work: Engaging the new generation. Wichita Falls, TX: Raines.
  • Reiss, M. J., & Abrahams, I. (2015). The assessment of practical skills. School Science Review, 357, 40–44.
  • Richardson, S., & Thomas, N. J. (2012). Utilising generation Y: United States hospitality and Tourism students’ perceptions of careers in the industry. Journal of Hospitality & Tourism Management, 19(1), 102–114. https://doi.org/10.1017/jht.2012.12
  • Ridzuan, N., Zahari, M. S. M., Dusi, D., & Akbar, S. (2016). By-choice and by-chance: Assessing undergraduates hotel career commitment. Innovation and Best Practices in Hospitality and Tourism Research, 367–370. https://doi.org/10.1201/b19162-78
  • Ritter, B. A., Small, E. E., Mortimer, J. W., & Doll, J. L. (2018). Designing management curriculum for workplace readiness: Developing students’ soft skills. Journal of Management Education, 42(1), 80–103. https://doi.org/10.1177/1052562917703679
  • Sarker, M. A. R., Hashim, J. B., Haque, A., & Juhdi, N. B. (2021). Graduate employability: Perception of graduate students on soft skills towards employability in Bangladesh. Journal of International Business and Management, 4(4), 01–14.
  • Schubert, W. H. (1987). Educationally recovering Dewey in curriculum. Current Issues in Education, 7(1), 1–32. https://doi.org/10.1353/eac.1987.a592059
  • Shim, D. C., & Rohrbaugh, J. (2011). Government career commitment and the shaping of work environment perceptions. The American Review of Public Administration, 41(3), 263–284. https://doi.org/10.1177/0275074010374504
  • Shyju, P. J., & Singh, C. S. B. (2018). Employability of tourism graduates: An empirical study of experience of tourism service providers. International Journal of Tourism and Travel, 11(1&2), 36–44.
  • Singh, A., & Jaykumar, P. (2019). On the road to consensus: Key soft skills required for youth employment in the service sector. Worldwide Hospitality and Tourism Themes.
  • Smith, T. J., & Nichols, T. (2015). Understanding the millennial generation. Journal of Business Diversity, 15(1), 39–47.
  • Smith, R. A., & Schoffstall, D. G. (2020). Employment impact on hospitality and tourism students’ academic journey: The HBCU students’ perspective. Journal of Teaching in Travel & Tourism, 20(2), 105–120. https://doi.org/10.1080/15313220.2019.1706696
  • Stewart, J. S., Oliver, E. G., Cravens, K. S., & Oishi, S. (2017). Managing millennials: Embracing generational differences. Business Horizons, 60(1), 45–54. https://doi.org/10.1016/j.bushor.2016.08.011
  • Su, S.-W. (2012). The various concepts of curriculum and the factors involved in curricula-making. Journal of Language Teaching and Research, 3(1), 153–158. https://doi.org/10.4304/jltr.3.1.153-158
  • Sweeney, R. (2006). Millennial behaviors and demographics. Newark: New Jersey Institute of Technology, 12(3), 10.
  • Tabora, H. G. Y. (2020). Millennial Attitudes Toward Telehealth: An Integrative Literature Review. Honors Undergraduate Thesis. University of Central Florida,
  • Tai, Y. (2014). The application of body language in English teaching. Journal of Language Teaching and Research, 5(5), 1205. https://doi.org/10.4304/jltr.5.5.1205-1209
  • Thompson, C., & Gregory, J. B. (2012). Managing millennials: A framework for improving attraction, motivation, and retention. The Psychologist-Manager Journal, 15(4), 237–246. https://doi.org/10.1080/10887156.2012.730444
  • Tsai, C. T. S., Hsu, H., & Yang, C. C. (2017). Career decision self-efficacy plays a crucial role in hospitality undergraduates’ internship efficacy and career preparation. Journal of Hospitality, Leisure, Sport & Tourism Education, 21, 61–68. https://doi.org/10.1016/j.jhlste.2017.08.002
  • Tulgan, B. (2009). Not everyone gets a trophy: How to manage generation Y. John Wiley & Sons.
  • Tuma, L. A., & Sisson, L. G. (2019). Becoming an engaged department: Scaffolding community-based learning into the hospitality and tourism management curriculum. Journal of Hospitality & Tourism Education, 31(3), 173–182. https://doi.org/10.1080/10963758.2018.1487783
  • Vroom, V., Porter, L., & Lawler, E. (2005). Expectancy theories. In J.B. Miner (Ed.), Organizational Behavior 1: Essential Theories of motivation and leadership (pp. 94–113). M.E. Sharpe.
  • Williams, D. A. (2017). Who are the centennials?. Boys & Girls Clubs of America.
  • Wuim-Pam, B. (2014). Employee core competencies for effective talent management. Human Resource Management Research, 4(3), 49–55.
  • Zahari, M. S. M. (2004). A study of factors moderating Malaysian hospitality students selection of tertiary education institutions, programme and subsequent career intentions. Doctoral Thesis. Lincoln University,
  • Zopiatis, A., & Constanti, P. (2007). And never the twain shall meet. Education + Training, 49(5), 391–407. https://doi.org/10.1108/00400910710762959

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.