REFERENCES
- Funk , CJ . 2008 . Using standards to make your case: examples from the medical library community . New World Lib. , 109 : 251 – 257 .
- Pringle , RM , Croft , VF and Braun , RE . 2001 . Preparing to benchmark: seven northwest libraries replicate the Canadian project . J Hosp Librar. , 1 : 1 – 16 .