Communicate!

References

• Adler , R. B. and Elmhorst , J. M. 2005 . Communicating at work , 8th ed , New York : McGraw-Hill .
   Google Scholar
• Hybles , S. and Weaver II , R. L. 2007 . Communicating effectively , 8th ed , New York : McGraw-Hill .
   Google Scholar
• Lucas , S. E. 2001 . The art of public speaking , 7th ed , New York : McGraw-Hill .
   Google Scholar
• Mangum , S. , Garrison , C. , Lind , C. and Hilton , G. H. 1997 . First impressions of the nurse and nursing care . Journal of Nursing Care Quality , 11 ( 5 ) : 39 – 47 .
   Google Scholar
• Pearson , J. C. , Nelson , P. E. , Titsworth , S. and Harter , L. 2006 . Human communication , 2nd ed , New York : McGraw-Hill .
   Google Scholar
• Post , P. 2004 . Etiquette , 17th ed , New York : HarperCollins .
   Google Scholar