Innovation and Productivity in Services: Evidence from Chile

References

• Aghion, P.; N. Bloom; R. Blundell; R. Griffith; and P. Howit. 2005. “Competition and Innovation: An Inverted U Relationship.” Quarterly Journal of Economics 120, no. 2: 701–728.
   Web of Science ®Google Scholar
• Cainelli, G.; R. Evangelista; and M. Savona. 2006. “Innovation and Economic Performance in Services: A Firm-Level Analysis.” Cambridge Journal of Economics 30, no. 3: 435–458.
   Web of Science ®Google Scholar
• Cohen, W., and D. Levinthal, D. 1990. “Absorptive Capacity: A New Perspective on Learning and Innovation.” Administrative Science Quarterly 35, no. 1: 128–152.
   Web of Science ®Google Scholar
• Crépon, B.; E. Duguet; and J. Mairesse. 1998. “Research, Innovation and Productivity: An Econometric Analysis at the Firm Level.” Economic of Innovation and New Technology 7, no. 2: 115–158.
   Google Scholar
• Crespi, G., and P. Zuñiga, P. 2012. “Innovation and Productivity: Evidence from Six Latin American Countries.” World Development 40, no. 2: 273–290.
   Web of Science ®Google Scholar
• Den Hertog, P. 2010. “Managing Service Innovation: Firm Level Dynamic Capabilities and Policy Options.” Ph.D. Thesis. Amsterdam Business School Research Institute, Utrecht, Netherlands.
   Google Scholar
• Djellal, F., and F. Gallouj. 2001. “Patterns of Innovation Organisation in Service Firms: Postal Survey Results and Theoretical Models.” Science and Public Policy 28, no. 1: 57–67.
   Google Scholar
• Drejer, I. 2004. “Identifying Innovation in Surveys of Services: A Schumpeterian Perspective.” Research Policy 33, no. 3: 551–562.
   Web of Science ®Google Scholar
• Evangelista, R., and M. Savona. 2003. “Innovation, employment and skills in services. Firm and sectoral evidence.” Structural Change and Economic Dynamics 14, no. 4: 449–474.
   Google Scholar
• Gallouj, F., and M. Savona. 2009. “Innovation in Services: A Review of the Debate and a Research Agenda.” Journal of Evolutionary Economics 19, no. 2: 149–172.
   Web of Science ®Google Scholar
• Griffith, R.; E. Huergo; J. Mairesse; and B. Peters. 2006. “Innovation and productivity across four European countries.” Oxford Review of Economic Policy 22, no. 4: 483–498.
   Web of Science ®Google Scholar
• Hall, B. H.; F. Lotti; and J. Mairesse. 2008. “Employment, innovation, and productivity: Evidence from Italian microdata.” Industrial and Corporate Change 17, no. 4: 813–839.
   Web of Science ®Google Scholar
• Inter-American Development Bank. 2010. The Age of Productivity: Transforming Economies from the Bottom Up. Edited by C. Pagés. Washington, DC: Palgrave McMillan.
   Google Scholar
• Kanerva, M.; H. Hollanders; and A. Arundel. 2006. “Can We Measure and Compare Innovation in Services?” Trend Chart Report, Maastricht Economic Research Institute on Innovation and Technology (MERIT), University of Maastricht, Maastricht, Netherlands.
   Google Scholar
• Leiponen, A. 2012. “The Benefits of R&D and Breadth in Innovation Strategies: A Comparison of Finnish Service and Manufacturing Firms.” Industrial and Corporate Change 21, no. 5: 12551281.
   Google Scholar
• Love, J., and M.A. Mansury. 2007. “External Linkages, R&D and Innovation Performance in U.S. Business Services.” Industry and Innovation 14, no. 5: 477–496.
   Google Scholar
• Nijssen, E.J.; B. Hillebrand; P. Vermeulen; and R. Kemp. 2006. “Exploring Product and Services Innovation Similarities and Differences.” International Journal of Research in Marketing 23, no. 3: 241–251.
   Web of Science ®Google Scholar
• Organisation for Economic Co-operation and Development. 2005. Oslo Manual: Guidelines for Collecting and Interpreting Innovation Data. Paris: OECD.
   Google Scholar
• ———. 2012. OECD Science, Technology and Industry Outlook 2012. Paris: OECD.
   Google Scholar
• Pavitt, K. 1984. “Sectoral Patterns of Technical Change: Towards a Taxonomy and a Theory.” Research Policy 13, no. 6: 343–373.
   Web of Science ®Google Scholar
• Pires, C.P.; S. Sarkar; and L. Carvalho. 2008. “Innovation in Services—How Different from Manufacturing?” Service Industries Journal 28, no. 10: 1339–1356.
   Web of Science ®Google Scholar
• Santamaría, L.; M.J. Nieto; and I. Miles. 2012. “Service Innovation in Manufacturing Firms: Evidence from Spain.” Technovation 32, no. 2: 144–155.
   Web of Science ®Google Scholar
• Sirilli, G., and R. Evangelista. 1998. “Technological Innovation in Services and Manufacturing: Results from Italian Surveys.” Research Policy 27, no. 9: 881–899.
   Web of Science ®Google Scholar
• Sissons, A. 2011. “Britain’s Quiet Success Story: Business Services in the Knowledge Economy.” A Knowledge Economy Programme Report, The Work Foundation, Lancaster University, Lancaster, UK.
   Google Scholar
• Tether, B. 2005. “Do Services Innovate (Differently)? Insights from the European Innobarometer Survey.” Industry and Innovation 12, no. 2: 153–184.
   Google Scholar
• Tether, B., and J. Howells. 2007. “Changing Understanding of Innovation in Services.” Innovation in Services 9: 21–60.
   Google Scholar
• Tingvall, P.G., and P. Karpaty. 2011. “Service-Sector Competition, Innovation and R&D.” Economics of Innovation and New Technology 20, no. 1: 63–88.
   Google Scholar
• Zahler, A.; L. Iacovone; and A. Mattoo. 2014. “Trade and Innovation in Services: Evidence from a Developing Economy.” World Economy 37, no. 7: 953–979.
   Web of Science ®Google Scholar