472
Views
5
CrossRef citations to date
0
Altmetric
Guest Editor's Introduction

From Relational Quality to Communicative Actions of Publics and Stakeholders: Understanding Causality Loops between Behaviors of Organizations and Behaviors of Publics in Strategic Communication

Pages 1-6 | Published online: 18 Jan 2012

REFERENCES

  • Grunig , J. E. and Huang , Y. H. 2000 . “ From organizational effectiveness to relationship indicators: Antecedents of relationships, public relations strategies, and relationship outcomes ” . In Public relations as relationship management: A relational approach to the study and practice of public relations , Edited by: Ledingham , J. A. and Bruning , S. D. 23 – 53 . Mahwah , NJ : Lawrence Erlbaum Associates .
  • Grunig , L. A. , Grunig , J. E. and Dozier , D. M. 2002 . Excellent public relations and effective organizations: A study of communication management in three countries , Mahwah , NJ : Lawrence Erlbaum Associates .
  • Hon , L. C. and Grunig , J. E. 1999 . Guidelines for measuring relationships in public relations , Gainesville , FL : The Institute for Public Relations .
  • Kim , J.-N. and Ni , L. 2010 . “ Seeing the forest through the trees: The behavioral, strategic management paradigm in public relations and its future ” . In The SAGE handbook of public relations , Edited by: Heath , R. H. 35 – 57 . Thousand Oaks , CA : Sage .
  • Kim , J.-N. and Grunig , J. E. 2011 . Problem solving and communicative action: A situational theory of problem solving . Journal of Communication , 61 : 120 – 149 .
  • Kim , J.-N. , Grunig , J. E. and Ni , L. 2010 . Reconceptualizing the communicative action of publics: Acquisition, selection, and transmission of information in problematic situations . International Journal of Strategic Communication , 4 ( 2 ) : 126 – 154 .
  • Kim , J.-N. , Ni , L. and Sha , B.-L. 2008 . Breaking down the stakeholder environment: A review of approaches to the segmentation of publics . Journalism & Mass Communication Quarterly , 85 ( 4 ) : 751 – 768 .
  • Ledingham , J. A. 2003 . Explicating relationship management as a general theory of public relations . Journal of Public Relations Research , 15 : 181 – 198 .
  • Ni , L. and Kim , J.-N. 2009 . Classifying publics: Communication behaviors and problem-solving characteristics in controversial issues . International Journal of Strategic Communication , 3 ( 4 ) : 1 – 25 .
  • Ring , P. S. 1989 . “ The environment and strategic management ” . In Handbook of Strategic Management , Edited by: Rabin , J. , Miller , G. J. and Hildreth , W. B. ix – xxi . New York : Marcel Dekker .
  • Robins , S. P. 1990 . Organization Theory: Structure, design, and applications , 3rd , Prentice Hall , Englewood Cliffs : New Jersey .
  • Wheelen , T. and Hunger , J. D. 1987 . Strategic Management , 2nd , Reading , M. A. : Addison-Wesley .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.