7,767
Views
20
CrossRef citations to date
0
Altmetric
Original Articles

Understanding Multigenerational Work-Value Conflict Resolution

REFERENCES

  • Andert , D. ( 2011 ). Alternating leadership as a proactive organizational intervention: Addressing the needs of the Baby Boomers, Generation Xers and Millennials . Journal of Leadership, Accountability & Ethics , 8 ( 4 ), 67 – 83 . Retrieved from http://pdc-connection.ebscohost.com/c/articles/67466851/alternating-leadership-as-proactive-organizational-intervention-addressing-needs-baby-boomers-generation-xers-millennials
  • Anthony , M. ( 2006 ). Overview and summary: The multigenerational workforce: Boomers and Xers and nets, oh my! Online Journal of Issues in Nursing , 11 ( 2 ). Retrieved from http://www.nursingworld.org/MainMenuCategories/ANAMarketplace/ANAPeriodicals/OJIN/TableofContents/Volume112006/No2May06/tpc30ntr16071.html
  • Arsenault , P. ( 2004 ). Validating generational differences: A legitimate diversity and leadership issue . Leadership and Organization Development Journal , 12 ( 2 ), 124 – 141 . doi: 10.1108/01437730410521813
  • Balda , J. , & Mora , F. ( 2011 ). Adapting leadership theory and practice for the networked, millennial generation . Journal of Leadership Studies , 5 ( 3 ), 13 – 24 . doi: 10.1002/jls.20229
  • Benson , J. , & Brown , M. (2011). Generations at work: Are there differences and do they matter? International Journal of Human Resource Management , 22(9), 1843–1865. doi: 10.1080/09585192.2011.573966
  • Bristow , D. , Amyx , D. , Castleberry , S. B. , & Cochran , J. J. ( 2011 ). A cross-generational comparison of motivational factors in a sales career among gen-X and gen-Y college students . Journal of Personal Selling & Sales Management , 31 ( 1 ), 77 – 85 . doi: 10.2753/PSS0885-3134310105
  • Brody , C. , & Rubin , B. ( 2011 ). Generational differences in the effects of insecurity, restructured workplace temporalities, and technology on organizational loyalty . Sociological Spectrum , 31 ( 2 ), 163 – 192 . doi: 10.1080/02732173.2011.541341
  • Busch , P. , Venkitachalam , K. , & Richards , D. ( 2008 ). Generational differences in soft knowledge situations: Status, need for recognition, workplace commitment and idealism . Knowledge and Process Management , 15 ( 1 ), 45 – 58 . doi: 10.1002/kpm.298
  • Carver , L. , & Candela , L. ( 2008 ). Attaining organizational commitment across different generations of nurses . Journal of Nursing Management , 16 ( 8 ), 984 – 991 . doi: 10.1111/j.1365-2834.2008.00911.x
  • Cherrington , D. J. , Conde , S. J. , & England , J. ( 1979 ). Age work values . Academy of Management Journal , 22 ( 3 ), 617 – 623 . doi: 10.2307/255750
  • Cogin , J. ( 2012 ). Are generational differences in work values fact or fiction? Multi-country evidence and implications . The International Journal of Human Resource Management , 23 ( 11 ), 2268 – 2294 . doi: 10.1080/09585192.2011.610967
  • Coleman , R. , & McCombs , M. ( 2007 ). The young and agenda-less? Exploring age-related differences in agenda setting on the youngest generation, baby boomers, and the civic generation . Journalism & Mass Communication Quarterly , 84 ( 3 ), 495 – 508 . doi: 10.1177/107769900708400306
  • Collins , M. , Hair , J. , & Rocco , T. ( 2009 ). The older-worker-younger-supervisor dyad: A test of the reverse Pygmalion effect . Human Resource Development Quarterly , 20 ( 1 ), 21 – 41 . doi: 10.1002/hrdq.20006
  • D'Amato , A. , & Herzfeldt , R. ( 2008 ). Learning orientation, organizational commitment and talent retention across generations: A study of European managers . Journal of Managerial Psychology , 23 ( 8 ), 929 – 953 . doi: 10.1108/02683940810904402
  • Deal , J. , Altman , D. , & Rogelberg , S. ( 2010 ). Millennials at work: What we know and what we need to do (if anything) . Journal of Business & Psychology , 25 ( 2 ), 191 – 199 . doi: 10.1007/s10869-010-9177-2
  • Deyoe , R. H. , & Fox , T. L. ( 2012 ). Identifying strategies to minimize workplace conflict due to generational differences . Journal of Behavioral Studies in Business , 5 , 1 – 27 . Retrieved from www.aabri.com/SA12Manuscripts/SA12102.pdf
  • Farag , A. , Tullai-McGuinness , S. , & Anthony , M. ( 2009 ). Nurses’ perception of their manager's leadership style and unit climate: Are there generational differences? Journal of Nursing Management , 17 ( 1 ), 26 – 34 . doi: 10.1111/j.1365-2834.2008.00964.x
  • Ferri-Reed , J. ( 2010 ). The keys to engaging millennials . Journal for Quality and Participation , 33 ( 1 ), 31 – 33 . doi: 10.1109/EMR.2011.5876173
  • Gallicano , T. , Curtin , P. , & Matthews , K. (2012). I love what I do, but … a relationship management survey of millennial generation public relations agency employees. Journal of Public Relations Research , 24(3), 222–242. doi: 10.1080/1062726X.2012.671986
  • Gentry , W. , Deal , J. , Griggs , T. , Mondore , S. , & Cox , B. ( 2011 ). A comparison of generational differences in endorsement of leadership practices with actual leadership skill level . Consulting Psychology Journal: Practice & Research , 63 ( 1 ), 39 – 49 . doi: 10.1037/a0023015
  • Glass , A. ( 2007 ). Understanding generational differences for competitive success . Industrial and Commercial Training , 39 ( 2 ), 98 – 103 . doi: 10.1108/00197850710732424
  • Griffin , K. ( 2008 ). Metaphor, language, and organizational transformation . Organization Development Journal , 26 ( 1 ), 89 – 97 . Retrieved from http://www.highbeam.com/doc/1P3-1430205921.html
  • Griffin , L. ( 2004 ). “Generations and collective memory” revisited: Race, region, and memory of civil rights . American Sociological Review , 69 ( 4 ), 544 – 557 . doi: 10.1177/000312240406900404
  • Hanks , R. , & Icenogle , M. ( 2001 ). Preparing for an age-diverse workforce: Intergenerational service-learning in social gerontology and business curricula . Educational Gerontology , 27 ( 1 ), 49 – 70 . doi: 10.1080/036012701750069049
  • Hartman , J. L. , & McCambridge , J. ( 2011 ). Optimizing millennials’ communication styles . Business Communication Quarterly , 74 ( 1 ), 22 – 44 . doi: 10.1177/1080569910395564
  • Hershatter , A. , & Epstein , M. ( 2010 ). Millennials and the world of work: An organization and management perspective . Journal of Business and Psychology , 25 ( 2 ), 211 – 223 . doi: 10.1007/s10869-010-9160-y
  • Hobman , E. , & Bordia , P. ( 2006 ). The role of team identification in the dissimilarity–conflict relationship . Group Processes and Intergroup Relations , 9 ( 4 ), 483 – 507 . doi: 10.1177/1368430206067559
  • Hokanson , C. , Sosa-Fey , J. , & Vinaja , R. ( 2011 ). Mitigating the loss of knowledge resulting from the attrition of younger generation employees . International Journal of Business & Public Administration , 8 ( 2 ), 138 – 151 . Retrieved from www.iabpad.com/IJBPA/
  • Jehn , K. , Chadwick , C. , & Thatcher , S. ( 1997 ). To agree or not to agree: The effects of value congruence, individual demographic dissimilarity, and conflict on workgroup outcomes . International Journal of Conflict Management , 8 ( 4 ), 287 – 305 . doi: 10.1108/eb022799
  • Joshi , A. , Dencker , J. C. , & Franz , G. ( 2011 ). Generations in organizations . Research in Organizational Behavior , 31 , 177 – 205 . doi: 10.1016/j.riob.2011.10.002
  • Lavoie-Tremblay , M. , Paquet , M. , Duchesne , M. , Santo , A. , Gavrancic , A. , Courcy , F. , & Gagnon , S. ( 2010 ). Retaining nurses and other hospital workers: An intergenerational perspective of the work climate . Journal of Nursing Scholarship , 42 ( 4 ), 414 – 422 . doi: 10.1111/j.1547-5069.2010.01370.x
  • Meriac , J. , Woehr , D. , & Banister , C. ( 2010 ). Generational differences in work ethic: An examination of measurement equivalence across three cohorts . Journal of Business and Psychology , 25 ( 2 ), 315 – 324 . doi: 10.1007/s10869-010-9164-7
  • Parry , E. , & Urwin , P. ( 2011 ). Generational differences in work values: A review of theory and evidence . International Journal of Management Reviews , 13 , 79 – 96 . doi: 10.1111/j.1468-2370.2010.00285.x
  • Peck , N. , Kendrick , H. , & Brian , H. (2011). Managing generational diversity in the hospital setting. Culture and Religion Review Journal , 2011(1), 54–68. Retrieved from http://connection.ebscohost.com/c/articles/59353325/managing-generational-diversity-hospital-setting
  • Petticrew , M. , & Roberts , H. ( 2006 ). Systematic reviews in the social sciences: A practical guide . Malden , MA : Wiley-Blackwell .
  • Reisenwitz , T. , & Iyer , R. ( 2009 ). Differences in generation x and generation y: Implications for the organization and marketers . Marketing Management Journal , 19 ( 2 ), 91 – 103 . Retrieved from http://connection.ebscohost.com/c/articles/47813497/differences-generation-x-generation-y-implications-organization-marketers
  • Russette , J. , Scully , R. , & Preziosi , R. ( 2008 ). Leadership across cultures: A comparative study . Academy of Strategic Management Journal , 7 ( 1 ), 47 – 61 . Retrieved from www.alliedacademies.org/public/journals/journaldetails.aspx?jid=13
  • Sessa , V. , Kabacoff , R. , Deal , J. , & Brown , H. ( 2007 ). Research tools for the psychologist-manager: Generational differences in leader values and leadership behaviors . Psychologist-Manager Journal , 10 ( 1 ), 47 – 74 . doi: 10.1080/10887 150701205543
  • Sirias , D. , Karp , H. , & Brotherton , T. ( 2007 ). Comparing the levels of individualism/collectivism between baby boomers and generation X: Implications for teamwork . Management Research News , 30 ( 10 ), 749 – 761 . doi: 10.1108/01409170710823467
  • Smola , K. , & Sutton , C. ( 2002 ). Generational differences: Revisiting generational work values for the new millennium . Journal of Organizational Behavior , 23 ( 4 ), 363 – 382 . doi: 10.1002/job.147
  • Tranfield , D. , Denyer , D. , & Smart , P. ( 2003 ). Towards a methodology for developing evidence-informed management knowledge by means of systematic review . British Journal of Management , 14 ( 3 ), 207 – 222 . doi: 10.1111/1467-8551.00375
  • Twenge , J. , & Campbell , S. ( 2008 ). Generational differences in psychological traits and their impact on the workplace . Journal of Managerial Psychology , 23 ( 8 ), 862 – 877 . doi: 10.1108/02683940810904367
  • Twenge , J. , Campbell , S. , Hoffman , B. , & Lance , C. ( 2010 ). Generational differences in work values: Leisure and extrinsic values increasing, social and intrinsic values decreasing . Journal of Management , 36 ( 5 ), 1117 – 1142 . doi: 10.1177/0149206309352246
  • Wilson , B. , Squires , M. , Widger , K. , Cranley , L. , & Tourangeau , A. ( 2008 ). Job satisfaction among a multigenerational nursing workforce . Journal of Nursing Management , 16 ( 6 ), 716 – 723 . doi: 10.1111/j.1365-2834.2008.00874.x

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.