Experiences of internal and hybrid employee assistance program managers: Factors associated with successful, at-risk, and eliminated programs

References

• Attridge, M., Amaral, T., Bjornson, T., Goplerud, E., Herlihy, P., McPherson, T., … & Teems, L. (2009a). EAP effectiveness and ROI. EASNA Research Notes, 1(3), 1–5. Retrieved from https://www.easna.org/wp-content/uploads/2010/08/EASNA-Research-Notes-No-3-ROI-NOV12010.pdf
   Google Scholar
• Attridge, M., Amaral, T., Bjornson, T., Goplerud, E., Herlihy, P., McPherson, T., … & Teems, L. (2009b). EAP services, programs, and delivery channels. EASNA Research Notes, 1(4), 1–6. Retrieved from https://www.easna.org/wp-content/uploads/2010/08/EASNA-Research-Notes-Vol-1-No-4-Services-Programs-Channels-NOV2009-1117111.pdf
   Google Scholar
• Attridge, M., Herlihy, P., & Maiden, P. (Eds.). (2005). The integration of employee assistance, work/life, and wellness services. Binghamton, NY: Haworth Press.
   Google Scholar
• Attridge, M., & VandePol, B. (2010). The business case for workplace critical incident response: A literature review and some employer examples. Journal of Workplace Behavioral Health, 25(2), 132–145.
   Google Scholar
• Beidel, B. E., & Brennan, K. N. (2005). Health, wellness, and productivity: Best practice requires EAP involvement. Journal of Employee Assistance, 35(3), 34–36.
   Google Scholar
• Bennett, J. B., & Beaudin, C. L. (2000). Collaboration for preventing substance abuse in the workplace: modeling research partnerships in prevention. Journal of Healthcare Quality, 22(4), 24–30.
   PubMedGoogle Scholar
• Bhagat, R., Steverson, P., & Segovis, J. (2007). International and cultural variations in EAP: Implications for managerial effectiveness. Journal of Management Studies, 44(2), 223–242.
   Web of Science ®Google Scholar
• Brandon, P., & Fukunaga, L. (2013). The state of empirical research literature on stakeholder involvement in program evaluation. American Journal of Evaluation, 35(1), 26–44.
   Web of Science ®Google Scholar
• Cagney, T. (1999). Models of service delivery. In J. M. Oher (Ed.), The employee assistance handbook (pp. 59–70). New York, NY: Wiley.
   Google Scholar
• Collins, K. (2000). EAPs: Better onsite or offsite? Behavioral Health Management, 20(2), 42–45.
   Google Scholar
• Cresswell, J. W., & Plano Clark, V. L. (2011). Designing and conducting mixed method research (2nd ed.). Thousand Oaks, CA: Sage.
   Google Scholar
• Csiernik, R. (1999). Internal versus external employee assistance programs: What the Canadian data adds to the debate. Employee Assistance Quarterly, 15(2), 1–12.
   Google Scholar
• Csiernik, R., Atkinson, B., Cooper, R., Devereux, J., & Young, M. (2001). An examination of a combined internal-external employee assistance program: The St. Joseph’s Health Centre employee counseling services. Employee Assistance Quarterly, 16(3), 37–48.
   Google Scholar
• Defraia, G. S. (2013). Organizational outcomes following traumatic workplace incidents: A practice-based exploration of impact of incident severity level. Social Work in Mental Health, 11(5), 404–433.
   Google Scholar
• Drennan, F. S., Ramsay, J. D., & Richey, D. (2006). Integrating employee safety & fitness. Professional Safety, 51(1), 26–35.
   Google Scholar
• Employee Assistance Professionals Association. (2010). EAPA standards and professional guidelines for employee assistance programs: Employee assistance professionals association. Retrieved from http://www.eapassn.org/Portals/11/Docs/CEAP/EACC%20Disciplinary%20Rules.pdf?ver=2017-01–11-093521-480
   Google Scholar
• Employee Assistance Society of North America. (2009). Selecting and strengthening employee assistance programs: A purchaser’s guide. Arlington, VA: Author.
   Google Scholar
• French, M. T., Zarkin, G. A., Bray, J. W., & Hartwell, T. D. (1999). Cost of employee assistance programs: Comparison of national estimates from 1993 and 1995. Journal of Behavioral Health Service Research, 26(1), 95–103.
   PubMed Web of Science ®Google Scholar
• Glaser, B. G. & Strauss, A. L. (1967). The discovery of grounded theory: Strategies for qualitative research. New York, NY: Aldine De Gruyter.
   Google Scholar
• Googins, B., & Davidson, B. N. (1993). The organization as client: Broadening the concept of employee assistance programs. Social Work, 38(4), 477–484.
   Web of Science ®Google Scholar
• Jacobson, J. M., & Attridge, M. (2010). Employee Assistance Programs (EAPs): An allied profession for work/life. Work and Family Encyclopedia. Sloan Work and Family Research Network. Available Online: https://workfamily.sas.upenn.edu/wfrn-repo/object/6ot29wy5fk9m9z2v
   Google Scholar
• Kulper, T. (2007). Beyond management consultation: Partnering with human resources for organizational effectiveness. Journal of Workplace Behavioral Health, 22(2/3), 75–90.
   Google Scholar
• Maiden, R. P. (2001). The evolution and practice of occupational social work in the United States. Employee Assistance Quarterly, 17(1/2), 119–161.
   Google Scholar
• Paul, R., & Thompson, C. (2006). Employee assistance program responses to large scale traumatic events: Lessons learned and future opportunities. Journal of Workplace Behavioral Health, 21(3/4), 1–19.
   Google Scholar
• Pompe, J. C. (2011). The state of global EAP: A purchaser’s perspective. Journal of Workplace Behavioral Health, 26, 10–24.
   Google Scholar
• Potterton, D. (2013). Weighing in: Pros, cons of on-site, off-site EAPs. Employee Assistance Report, 16(6), 1–3.
   Google Scholar
• Roman, P. M., & Blum, T. C. (1988). The core technology of employee assistance programs. ALMACAN, 17–22.
   Google Scholar
• Rothermel, S., Slavit, W., & Finch, R. A., et al. (2008). Center for Prevention and Health Services. An Employer’s Guide to Employee Assistance Programs: Recommendations for Strategically Defining, Integrating and Measuring Employee Assistance Programs. Washington, DC: National Business Group on Health.
   Google Scholar
• Sharar, D. A., & Burke, J. (2009). The perceived value of ‘free’ versus fee-based employee assistance programs. World at Work Journal, 18(4), 21–31.
   Google Scholar
• Sharar, D., Pompe, J., & Attridge, M. (2013). On-site versus off-site EAPs: A comparison of workplace outcomes. Journal of Employee Assistance, 43(2), 14–28.
   Google Scholar
• Straussner, S. (1988). Comparison of in-house and contracted-out employee assistance programs. Social Work, 33(1), 53–55.
   Web of Science ®Google Scholar
• Tisone, C. R. (2008). Employee Assistance Research Foundation: A call to action. Journal of Workplace Behavioral Health, 23(3), 205–216.
   Google Scholar
• Tong, A., Sainsbury, P., & Craig, J. (2007). Consolidated criteria for reporting qualitative research (COREQ): A 32-item checklist for interviews and focus groups. International Journal for Quality in Health Care, 19(6), 349–357.
   PubMed Web of Science ®Google Scholar