References
- Leprohon J, Patel VL. Decision-making strategies for telephone triage in emergency medical services. Med Decis Making 1995; 15(3):240–253.
- Bronstein AC, Spyker DA, Cantilena LRJr, Green J, Rumack BH, Heard SE. 2006 annual report of the American Association of Poison Control Centers' National Poison Data System (NPDS). Clin Toxicol 2007; 45(8):815–917.
- Janssen PA, Still DK, Klein MC, Singer J, Carty EA, Liston RM, Zupancic JA. Early labor assessment and support at home versus telephone triage. Obstet Gynecol 2006; 108(6):1463–1469.
- Kwon WY, Rhee JE, Gang HS, Shin SD, Cho JH, Song HG, Suh GJ. Triage method for out-of-hospital poisoned patients. J Korean Med Sci 2007; 22(2):336–341.
- Moll van Charante EP, ter Riet G, Drost S, van der Linden L, Klazinga NS, Bindels PJE. Nurse telephone triage in out-of-hours GP practice: determinants of independent advice and return consultation. BMC Fam Pract 2006; 7:74.
- O'Neill JF, Deakin CD. Evaluation of telephone CPR advice for adult cardiac arrest patients. Resuscitation 2007; 74(1):63–67.
- Sutton D, Stanley P, Babl FE, Phillips F. Preventing or accelerating emergency care for children with complex healthcare needs. Arch Dis Child 2008; 93(1):17–22.
- Hanley JA, McNeil BJ. The meaning and use of the area under a receiver operating characteristic (ROC) curve. Radiology 1982; 143(1):29–36.
- Institute of Medicine, Committee on Poison Prevention and Control Board on Health Promotion and Disease Prevention. Forging a Poison Prevention and Control System. Washington, DC: The National Academic Press; 2004.
- Tversky A, Kahneman D. Judgment under uncertainty: heuristics and biases. Science 1974; 185(4157):1124–1131.
- Kahneman D, Slovic P, Tversky A. Judgement Under Uncertainty: Heuristics and Biases. New York: Cambridge University Press; 1982.