Rethinking the Compstat process to enhance problem-solving responses: insights from a randomized field experiment

References

• Austin, J. R. (2003). Transactive memory in organizational groups: The effects of content, consensus, specialization, and accuracy on group performance. Journal of Applied Psychology, 88, 866–878.
   PubMed Web of Science ®Google Scholar
• Billups, J. O. (1987). Interprofessional team process. Theory into Practice, 26, 146–152.
   Google Scholar
• Braga, A. A., & Bond, B. J. (2008). Policing crime and disorder hot spots: A randomized controlled trial. Criminology, 46, 577–608.
   Web of Science ®Google Scholar
• Bratton, W. J. (1998). Crime is down in New York City: Blame the police. In N. Dennis (Ed.), Zero tolerance: Policing a free society (2nd ed., pp. 29–42). London: IEA.
   Google Scholar
• Campion, M. A., Medsker, G. J., & Higgs, A. C. (1993). Relations between work group characteristics and effectiveness: Implications for designing effective work groups. Personnel Psychology, 46, 823–850.
   Web of Science ®Google Scholar
• Dabney, D. (2010). Observations regarding key operational realities in a Compstat model of policing. Justice Quarterly, 27, 28–50.
   Web of Science ®Google Scholar
• Eck, J., & Maguire, E. (2000). Have changes in policing reduced violent crime? An assessment of the evidence. In A. Blumstein, & J. Wallman (Eds.), The crime drop in America (pp. 228–256). New York, NY: Cambridge University Press.
   Google Scholar
• Eck, J., & Spelman, W. (1987). Problem solving: Problem-oriented policing in Newport News. Washington, DC: Police Executive Research Forum.
   Google Scholar
• Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44, 350–383.
   Web of Science ®Google Scholar
• Gladstein, D. L. (1984). Groups in context: A model of task group effectiveness. Administrative Science Quarterly, 29, 499–517.
   Web of Science ®Google Scholar
• Goldstein, H. (1979). Improving policing: A problem-oriented approach. Crime & Delinquency, 25(2), 236–258.
   Web of Science ®Google Scholar
• Goldstein, H. (1990). Problem-oriented policing. Philadelphia, PA: Temple University Press.
   Google Scholar
• Hackman, J. R., & Oldham, G. R. (1980). Work redesign. Reading, MA: Addison-Wesley.
   Google Scholar
• Jang, H., Hoover, L. T., & Joo, H. (2010). An evaluation of Compstat’s effect on crime: The Fort Worth experience. Police Quarterly, 13, 387–412.
   Google Scholar
• Kahn, R. L., Wolfe, D. M., Quinn, R. P., & Snoek, J. D. (1964). Organizational stress: Studies in role conflict and ambiguity. New York, NY: Wiley.
   Google Scholar
• LePine, J. A., & Van Dyne, L. (1998). Predicting voice behavior in work groups. Journal of Applied Psychology, 83, 853–868.
   Web of Science ®Google Scholar
• Lofland, J., & Lofland, I. H. (1984). Analyzing social settings: A guide to qualitative observation and analysis (2nd ed.). Belmont, CA: Wadsworth.
   Google Scholar
• Mazerolle, L., Rombouts, S., & McBroom, J. (2007). The impact of COMPSTAT on reported crime in Queensland. Policing: An International Journal on Police Strategies & Management, 30, 237–256.
   Web of Science ®Google Scholar
• McDonald, P. P. (2002). Managing police operations: Implementing the New York Crime Control Model – Compstat. Belmont, CA: Wadsworth.
   Google Scholar
• Mohammed, S., & Dumville, B. C. (2001). Team mental models in a team knowledge framework: Expanding theory and measurement across disciplinary boundaries. Journal of Organizational Behavior, 22, 89–106.
   Web of Science ®Google Scholar
• Moore, M. H. (2003). Sizing up Compstat: An important administrative innovation in policing. Criminology & Public Policy, 2, 469–494.
   Google Scholar
• Moore, M. H., & Braga, A. A. (2003). Measuring and improving police performance: The lessons of Compstat and its progeny. Policing: An International Journal of Police Strategies & Management, 26, 439–453.
   Web of Science ®Google Scholar
• Rosenfeld, R., Fornango, R., & Baumer, E. (2005). Did ceasefire, compstat, and exile reduce homicide? Criminology & Public Policy, 4, 419–450.
   Google Scholar
• Silverman, E. B. (1999). NYPD battles crime: Innovative strategies in policing. Boston: Northeastern University Press.
   Google Scholar
• Strauss, A. (1987). Qualitative analysis for social scientists. New York, NY: Cambridge University Press.
   Google Scholar
• Stewart, G. L. (2006). A meta-analytic review of relationships between team design features and team performance. Journal of Management, 32, 29–55.
   Web of Science ®Google Scholar
• Weisburd, D., Mastrofski, S., McNally, A. M., Greenspan, R., & Willis, J. (2003). Reforming to preserve: Compstat and strategic problem solving in American policing. Criminology and Public Policy, 2, 421–456.
   Google Scholar
• Weisburd, D., Mastrofski, S., Willis, J., & Greenspan, R. (2006). Changing everything so that everything can stay the same: Compstat and American policing. In D. L. Weisburd & A. A. Braga (Eds.), Police innovation: Contrasting perspectives (pp. 284–301). New York, NY: Cambridge University Press.
   Google Scholar
• Weisburd, D., Telep, C. W., Hinkle, J. C., & Eck, J. E. (2010). Is problem-oriented policing effective in reducing crime and disorder? Findings from a Campbell systematic review. Criminology and Public Policy, 9, 139–172.
   Web of Science ®Google Scholar
• Williams, H. A., & Allen, N. J. (2008). Teams at work. In J. Barling & C. L. Cooper (Eds.), The Sage Handbook of Organizational Behavior (Vol. 1, pp. 124–140). Thousand Oaks, CA: Sage.
   Google Scholar
• Willis, J. J., Mastrofski, S. D., & Kochel, T. R. (2010). Recommendations for integrating Compstat and community policing. Policing: A Journal of Policy and Practice, 4, 182–193.
   Google Scholar
• Willis, J. J., Mastrofski, S. D., Weisburd, D., & Greenspan, R. (2004). Compstat and organizational change in the Lowell Police Department: Challenges and opportunities. Washington, DC: The Police Foundation.
   Google Scholar
• Woolley, A., Gerbasi, M. E., Chabris, C. F., Kosslyn, S. M., & Hackman, J. (2008). Bringing in the experts: How team composition and collaborative planning jointly shape analytic effectiveness. Small Group Research, 39, 352–371.
   Web of Science ®Google Scholar