1,066
Views
16
CrossRef citations to date
0
Altmetric
Research Article

Public preferences regarding police facebook posts: a macro-level analysis

ORCID Icon, & ORCID Icon
Pages 227-245 | Received 20 Jan 2018, Accepted 29 Sep 2018, Published online: 13 Oct 2018

References

  • Androutsopoulos, J. (2015). Networked multilingualism: Some language practices on Facebook and their implications. International Journal of Bilingualism, 19(2), 185–205.
  • Awan, I., Brookes, M., Powell, M., & Stanwell, S. (2018). Understanding the public perception and satisfaction of a UK police constabulary. Police Practice and Research: an International Journal, 1–13. doi:10.1080/15614263.2018.1428098
  • Brainard, L. A., & Derrick-Mills, T. (2011). Electronic commons, community policing, and communication: Online police-citizen discussion groups in Washington, DC. Administrative Theory & Praxis, 33(3), 383–410.
  • Bullock, K. (2018). The police use of social media: Transformation or normalization? Social Policy and Society, 17(2), 245–258.
  • Chan, J. B. L. (2001). The technological game: How information technology is transforming police practice. Criminal Justice, 1(2), 139–159.
  • Chermak, S., & Weiss, A. (2005). Maintaining legitimacy using external communication strategies: An analysis of police-media relations. Journal of Criminal Justice, 33(5), 501–512.
  • Cox, S. M., McCamey, W. P., & Scaramella, G. L. (2013). Introduction to Policing (2nd ed.). Thousand Oaks, CA: SAGE Publication, Inc.
  • Crump, J. (2011). What are the police doing on Twitter? Social media, the police and the public. Policy & Internet, 3(4), 1–27.
  • Dai, M., He, W., Tian, X., Giraldi, A., & Gu, F. (2017). Working with communities on social media: Varieties in the use of Facebook and Twitter by local police. Online Information Review, 41(6), 782–796.
  • Dempsey, J. S., & Forst, L. S. (2016). An Introduction to Policing (8th ed.). Boston, MA: Cengage Learning.
  • Dowler, K., & Sparks, R. (2008). Victimization, contact with police, and neighborhood conditions: Reconsidering African American and Hispanic attitudes toward the police. Police Practice and Research: an International Journal, 9(5), 395–415.
  • Grimmelikhuijsen, S. G., & Meijer, A. J. (2015). Does Twitter increase perceived police legitimacy? Public Administration Review, 75(4), 598–607.
  • Heverin, T., & Zach, L. (2010). Twitter for city police department information sharing. Proceedings of the American Society for Information Science and Technology, 47(1), 1–7.
  • Hinds, L. (2009). Public satisfaction with police: The influence of general attitudes and police-citizen encounters. International Journal of Police Science and Management, 11(1), 54–66.
  • Hu, X., Rodgers, K., & Lovrich, N. P. (2018). We are more than crime fighters:” Social media images of police departments. Police Quarterly ( Forthcoming), 109861111878399. doi:10.1177/1098611118783991
  • IACP Center for Social Media. (2010). Social media model policy. Retrieved from http://www.iacpsocialmedia.org/Portals/1/documents/Social%20Media%20Policy.pdf
  • International Association of Chiefs of Police. (2010). IACP social media survey, IACP. Retrieved from http://www.iacpsocialmedia.org/wp-content/uploads/2017/01/Survey-Results-Document.pdf.
  • International Association of Chiefs of Police. (2011). IACP social media survey, IACP. Retrieved from http://www.iacpsocialmedia.org/wp-content/uploads/2017/01/2011SurveyResults.pdf.
  • International Association of Chiefs of Police. (2012). IACP social media survey, IACP. Retrieved from http://www.iacpsocialmedia.org/wp-content/uploads/2017/01/2012SurveyResults.pdf.
  • International Association of Chiefs of Police. (2013). IACP social media survey, IACP. Retrieved from http://www.iacpsocialmedia.org/wp-content/uploads/2017/01/2013SurveyResults.pdf.
  • International Association of Chiefs of Police. (2014). IACP social media survey, IACP. Retrieved from http://www.iacpsocialmedia.org/wp-content/uploads/2017/01/2014SurveyResults.pdf.
  • International Association of Chiefs of Police. (2015). IACP social media survey, IACP. Retrieved from http://www.iacpsocialmedia.org/Portals/1/documents/FULL%202015%20Social%20Media%20Survey%20Results.pdf.
  • Kelly, A. (2014). Managing the risks of public discourse on the New South Wales police force Facebook site. Salus Journal, 2(1), 19–42.
  • Lee, M., & McGovern, A. (2014). Policing and media: Public relations, simulations and communications. New York, NY: Routledge.
  • Lieberman, J. D., Koetzle, D., & Sakiyama, M. (2013). Police departments’ use of Facebook: Patterns and policy issues. Police Quarterly, 16(4), 438–462.
  • Mai, L. S., Freudenthaler, R., Schneider, F. M., & Vorderer, P. (2015). “I know you’ve seen it!” Individual and social factors for users’ chatting behavior on Facebook. Computer in Human Behavior, 49, 296–302.
  • Mawby, R. C. (2010). Police corporate communications, crime reporting and the shaping of policing news. Police & Society, 20(1), 124–139.
  • Meijer, A., & Thaens, M. (2013). Social media strategies: Understanding the differences between North American police departments. Government Information Quarterly, 30(4), 343–350.
  • Miller, P. R., Bobkowski, P. S., Maliniak, D., & Rapoport, R. B. (2015). Talking politics on Facebook: Network centrality and political discussion practices in social media. Political Research Quarterly, 68(2), 377–391.
  • Miron, E., & Ravid, G. (2015). Facebook groups as an academic teaching aid: Case study and recommendations for educators. Journal of Educational Technology & Society, 18(4), 371–384.
  • Morris, C. (2015). An international study on public confidence in police. Police Practice and Research, 16(5), 416–430.
  • Murphy, K. (2009). Public satisfaction with police: The importance of procedural justice and police performance in police-citizen encounters. The Australian and New Zealand Journal of Criminology, 42(2), 159–178.
  • Nunn, S. (2001). Police technology in cities: Changes and challenges. Technology in Society, 23(1), 11–27.
  • O’Connor, C. D. (2017). The police on Twitter: Image management, community building, and implications for policing in Canada. Policing and Society, 27(8), 899–912.
  • Patton, D. U., Leonard, P., Cahill, L., Macbeth, J., Crosby, S., & Brunton, D. W. (2016). “Police took my homie I dedicate my life 2 his revenge”: Twitter tensions between gang-involved youth and police in Chicago. Journal of Human Behavior in the Social Environment, 26(3–4), 310–324.
  • Pribeanu, C., Balog, A., Lamanauskas, V., & Slekiene, V. (2015). Social capital on Facebook as perceived by Lithuanian University students: A multidimensional perspective. Journal of Baltic Science Education, 14(1), 132–141.
  • Procter, R., Crump, J., Karstedt, S., Voss, A., & Cantijoch, M. (2013). Reading the riots: What were the police doing on Twitter? Policing and Society: an International Journal of Research and Policy, 23(4), 413–436.
  • Rae, J. R., Lonborg, S. D., Steward, S., & Turel, O. (2015). Do motivations for using Facebook moderate the association between Facebook use and psychological well-being? Frontiers in Psychology, 6, 1–9.
  • Reisig, M. D., & Parks, R. B. (2000). Experience, quality of life, and neighborhood context: A hierarchical analysis of satisfaction with police. Justice Quarterly, 17(3), 607–630.
  • Roberg, R., Novak, K., Cordner, G., & Smith, B. (2012). Police and Society (5th ed.). New York, NY: Oxford University Press, Inc.
  • Roberts, D. J. (2011, January). Technology is playing an expanding role in policing. The Police Chief, 78(1), 72–73. Retrieved from http://www.policechiefmagazine.org/magazine/index.cfm?fuseaction=display_arch&article_id=2295&issue_id=12011
  • Roche, T. M., Jenkins, D. D., Aguerrevere, L. E., Kietlinski, R. L., & Prichard, E. A. (2015). College students’ perceptions of inappropriate and appropriate Facebook disclosures. Psi Chi Journal of Psychological Research, 20(2), 86–96.
  • Rosenbaum, D. P., Schuck, A. M., Costello, S. K., Hawkins, D. F., & Ring, M. K. (2005). Attitudes toward the police: The effects of direct and vicarious experience. Police Quarterly, 8(3), 343–365.
  • Ruddell, R., & Jones, N. (2013). Social media and policing: Matching the message to the audience. Safer Communities, 12(2), 64–71.
  • Schafer, J. A., Huebner, B. M., & Bynum, T. S. (2003). Citizen perceptions of police services: Race, neighborhood context, and community policing. Police Quarterly, 6(4), 440–468.
  • Schneider, C. J. (2016). Police presentational strategies on Twitter in Canada. Policing and Society, 26(2), 129–147.
  • Siegel, L. J., & Worrall, J. L. (2016). Introduction to Criminal Justice (15th ed.). Boston, MA: Cengage Learning.
  • Statista. (2018). Number of monthly active Facebook users worldwide as of 1st quarter 2018. Retrieved from https://www.statista.com/statistics/264810/number-of-monthly-active-facebook-users-worldwide/
  • Strauss, A., & Corbin, J. (1990). Basics of Qualitative Research: Grounded Theory Procedures and Techniques. Newbury Park, CA: SAGE Publications, Inc.
  • Surette, R. (2015). Media, Crime, and Criminal Justice: Images, Realities, and Policies (5th ed.). Stamford, CT: Cengage Learning.
  • Sveningsson, M. (2014). “I don’t like it and I think it’s useless, people discussing politics on Facebook”: Young Swedes’ understandings of social media use for political discussion. Cyberpsychology, 8(3), 106–120.
  • Webb, T. (1997). Community policing online. FBI Law Enforcement Bulletin, 66(4), 6–10.
  • Weitzer, R. (2002). Incidents of police misconduct and public opinion. Journal of Criminal Justice, 30(5), 397–408.
  • Wells, W. (2007). Type of contact and evaluations of police officers: The effects of procedural justice across three types of police-citizen contacts. Journal of Criminal Justice, 35(6), 612–621.
  • Wessels, B. (2009). Information and communication technologies and policing: The dynamics of changing police‐public communication in the East end of London. The Howard Journal of Criminal Justice, 48(5), 501–513.
  • Yar, M. (2012). Crime, media and the will-to-representation: Reconsidering relationships in the new media age. Crime Media Culture, 8(3), 245–260.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.