References
- Abbott-Chapman, J. and Edwards, J. (1999). “Student Services in the Modern University - Responding to Changing Student Needs,” Journal of the Australian and New Zealand Student Services Association, 13, 35–55.
- Alexander, K. (ed.) (1996). Facilities management: theory and practice, E& FN Spon, London.
- Anderson, C. (1996). ‘Enabling Strategies in Planning for Change’. In: Alexander, K.. (ed.). Facilities management: theory and practice, E&FN Spon, London, 29–40.
- Barrett, P. (1995). Facilities management: towards best practice, Blackwell Science Ltd, Oxford.
- Barrett, P., and Baldry, D. (2003). Facilities management: towards best practice, 2nd Ed., Blackwell Science, Oxford.
- Becker, F. (1990). The total workplace: facilities management and the elastic organisation, Van Nostrand Reinhold, New York.
- Best, R„ Langston, C. and de Valence, G. (eds.) (2003). Workplace strategies and facilities management, Butterworth Heineman, Oxford.
- Brown, S. (2001). Communication in the design process, Spon Press, London.
- Dewulf, G. and van Meel, J. (2003). “Democracy in Design”. In: Best, R., Langston, C. and de Valence, G. (eds.), Workplace strategies and facilities management, Butterworth Heinman, Oxford, 281–291.
- Horgen, T. (2001). “Briefing for the Changing Workplace”. In: Blyth. A. and Worthington, J. (eds.). Managing the brief for better design, Spon Press, London, 161 -169.
- Kelly, J., MacPherson, S. and Male, S. (1992). The briefing process: a review and critique. The Royal Institution of Chartered Surveyors, Paper No. 12.
- Kennie, T. (2003). “Leading Change through Effective Communication”. In: Best, R„ Langston, C. and de Valence, G. (eds.), Workplace strategies and facilities management, Butterworth Heinman, Oxford, 292–308.
- Langston, C. and Lauge-Kristensen, R. (2002). Strategic management of built facilities, Butterworth- Heinemann, Oxford.
- Neasby, M., Barton, R. and Knott, J. (1999). “Value Management”. In: Best R. and de Valence, G. (eds.). Building in value: pre-design issues, Arnold, London, 232–247.
- Nutt, B. (1998). “Strategic Briefing”, Long Range Planning, 21 (4).
- O’Reilly, J. (1992). Better briefing means better buildings. The Department of the Environment/ Building Research Establishment.
- Smith, J. (2002). Strategic client briefing: a model for building project inception, PhD thesis. Faculty of Architecture, Building and Planning, University of Melbourne.
- Smith, P. (1999). “Functional Use Analysis”, in Best R. and de Valence G. (eds.). Building in value: pre-design issues, Arnold, London.
- Steele, F. (1986). Making and managing high-quality workplaces: an organizational ecology. Teachers College Press, New York.
- Tusler, W„ Zilm, F., Hannon, T. and Newman, M. (1993). “Programming : the Third Dimension”, In: Preiser, W. (ed.), Professional practice in facility programming. Van Nostrand Reinhold, New York.