Designers’ articulation and activation of instrumental design judgements in cross-cultural user research

References

• Barber, W. and A. Badre 1998. Culturability: The Merging of Culture and Usability. Human Factors and the Web. http://www.research.att.com/conf/hfweb/proceedings/barder/index.htm.
   Google Scholar
• Batra, R., V. Ramaswamy, D. Alden, J. Steenkamp, and S. Ramachander. 2000. “Effects of Brand Local and Nonlocal Origin on Consumer Attitudes in Developing Countries.” Journal of Consumer Psychology 9 (2): 83–95.10.1207/S15327663JCP0902_3
   Web of Science ®Google Scholar
• Bell, G., M. Blythe, B. Gaver, P. Sengers, and P. Wright. 2003. “Designing Culturally Situated Technologies for the Home.” In CHI’03: Proceedings of the 2003 CHI Conference on Human Factors in Computing Systems, 1062–1063. New York: ACM Press.
   Google Scholar
• Bell, G., M. Blythe, and P. Sengers. 2005. “Making by Making Strange: Defamiliarization and the Design of Domestic Technologies.” ACM Transactions on Computer-Human Interaction (TOCHI) 12 (2): 149–173.10.1145/1067860
   Google Scholar
• Buchanan, R. 2015. “Worlds in the Making: Design, Management, and the Reform of Organizational Culture.” She Ji: The Journal of Design, Economics, and Innovation 1 (1): 5–21. doi:10.1016/j.sheji.2015.09.003.
   Google Scholar
• Carr-Chellman, A., and M. Savoy. 2004. “User-design Research.” In Handbook of Research on Educational Communications and Technology, edited by D. H. Jonassen, 701–715. Mahwah, NJ: Lawrence Erlbaum Associates.
   Google Scholar
• Chavan, A. L., D. Gorney, B. Prabhu, and S. Arora. 2009. “The Washing Machine that Ate My Sari—Mistakes in Cross-cultural Design.” Interactions 16 (1): 26–31.10.1145/1456202
   Google Scholar
• Christensen, B. T., and S. J. J. Abildgaard. 2017. “Shared Data in design Research: The DTRS11 Dataset.” In Analysing Design Thinking: Studies of Cross-Cultural Co-creation, edited by B. T. Christensen, L. J. Ball, and K. Halskov, 1–18. Leiden: CRC Press/Taylor & Francis.10.1201/9781315208169
   Google Scholar
• Clemmesen, T., A. Ranjan, and M. Bødker. 2017. “How Cultural Knowledge Shapes Design Thinking.” In Analysing Design Thinking: Studies of Cross-cultural Co-creation, edited by B. T. Christensen, L. J. Ball and K. Halskov, 153–172. Leiden: CRC Press/Taylor & Francis.
   Google Scholar
• Daly, S., S. McKilligan, L. Murphy, and A. Ostrowski. 2017. “Tracing Problem Evolution: Factors That Impact Design Problem Definition.” In Analysing Design Thinking: Studies of Cross-Cultural Co-creation, edited by B. T. Christensen, L. J. Ball and K. Halskov, 555–572. Leiden: CRC Press/Taylor & Francis.
   Google Scholar
• Dhadphale, T. 2017. “Situated Cultural Differences: A Tool for Analysing Cross-cultural Co-creation.” In Analysing Design Thinking: Studies of Cross-cultural Co-creation, edited by B. T. Christensen, L. J. Ball and K. Halskov, 173–190. Leiden: CRC Press/Taylor & Francis.
   Google Scholar
• Dunne, J. 1997. Back to the Rough Ground: Practical Judgment and the Lure of Technique. Notre Dame, IN: University of Notre Dame Press.
   Google Scholar
• Dunne, J. 2005. “An Intricate Fabric: Understanding the Rationality of Practice.” Pedagogy, Culture & Society 13 (3): 367–390.10.1080/14681360500200234
   Google Scholar
• Eckert, C., and M. Stacey. 2017. “Designing the Constraints: Creation Exercises for Framing the Design Context.” In Analysing Design Thinking: Studies of Cross-cultural Co-creation, edited by B. T. Christensen, L. J. Ball and K. Halskov, 433–448. Leiden: CRC Press/Taylor & Francis.
   Google Scholar
• du Gay, P., S. Hall, L. Janes, A. K. Madsen, H. Mackay, and K. Negus. 2013. Doing Cultural Studies: The Story of the Sony Walkman. 2nd ed. Los Angeles, CA: Sage Publications.
   Google Scholar
• Geertz, C. 1973. The Interpretation of Cultures. New York: Basic Books.
   Google Scholar
• Goodman, E., M. Kuniavsky, and A. Moed. 2012. Observing the User Experience: A Practitioner’s Guide to User Research. Waltham, MA: Morgan Kaufmann.
   Google Scholar
• Gray, C. M. 2016a. “‘It’s More of a Mindset Than a Method’: UX Practitioners’ Conception of Design Methods.” In CHI’16: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, 4044–4055. New York: ACM Press. doi:10.1145/2858036.2858410
   Google Scholar
• Gray, C. M. 2016b. “What is the Nature and Intended use of Design Methods?” In Proceedings of the Design Research Society, Brighton, UK.
   Google Scholar
• Gray, C. M., E. Stolterman, and M. A. Siegel. 2014. “Reprioritizing the Relationship Between HCI Research and Practice: Bubble-Up and Trickle-down Effects.” In DIS’14: Proceedings of the 2014 CHI Conference on Designing Interactive systems, 725–734. New York: ACM Press.
   Google Scholar
• Gray, C. M., C. Dagli, M. Demiral-Uzan, F. Ergulec, V. Tan, A. Altuwaijri, K. Gyabak, M. Hilligoss, R. Kizilboga, K. Tomita, and E. Boling. 2015. “Judgment and Instructional Design: How ID Practitioners Work in Practice.” Performance Improvement Quarterly 28 (3): 25–49. doi:10.1002/piq.21198.
   Web of Science ®Google Scholar
• Greenberg, S., and B. Buxton. 2008. “Usability Evaluation Considered Harmful (Some of the Time).” In CHI’08: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 111–120. New York: ACM Press. doi:10.1145/1357054.1357074
   Google Scholar
• Hakken, D., and P. Maté. 2014. “The Culture Question in Participatory Design.” In PDC’14: Proceedings of the Participatory Design Conference, Windhoek, Namibia.
   Google Scholar
• Hess, J. L., and N. D. Fila. 2017. “Empathy in Design: A Discourse Analysis of Industrial Co-Creation Practices.” In Analysing Design Thinking: Studies of Cross-cultural Co-creation, edited by B. T. Christensen, L. J. Ball and K. Halskov, 483–500. Leiden: CRC Press/Taylor & Francis.
   Google Scholar
• Hofstede, G. H. 2001. Culture’s Consequences: Comparing Values, Behaviors, Institutions, and Organizations Across Nations. Thousand Oaks, CA: Sage.
   Google Scholar
• Horn, M. S. 2013. “The Role of Cultural forms in Tangible Interaction Design.” In TEI’13: Proceedings of the Tangible Embedded Interaction Conference, Barcelona, Spain.
   Google Scholar
• Irani, L., J. Vertesi, P. Dourish, K. Philip, and R. E. Grinter. 2010. “Postcolonial Computing: A Lens on Design and Development.” In Proceedings of the SIGCHI Conference on Human Factors in Computing systems, 1311–1320. New York: ACM Press.
   Google Scholar
• Korkmaz, N., and E. Boling. 2014. “Development of Design Judgment in Instructional Design: Perspectives from Instructors, Students, and Instructional Designers.” In Design in Educational Technology, edited by B. Hokanson and A. Gibbons, 161–184. New York: Springer.10.1007/978-3-319-00927-8
   Google Scholar
• Krippendorf, K. 2005. The Semantic Turn: A New Foundation for Design. Boca Raton, FL: CRC Press.10.4324/9780203299951
   Google Scholar
• Lawson, B., and K. Dorst. 2009. Design Expertise. Oxford, UK: Architectural Press.
   Google Scholar
• Martin, B., and B. Hanington. 2012. Universal Methods of Design: 100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions. Beverly, MA: Rockport.
   Google Scholar
• Martineau, P. 1958. “Social Classes and Spending Behavior.” Journal of Marketing 23 (2): 121–130.10.2307/1247828
   Web of Science ®Google Scholar
• Nelson, H. G., and E. Stolterman. 2012. The Design Way: Intentional Change in an Unpredictable World. 2nd ed. Cambridge, MA: MIT Press.
   Google Scholar
• Nielsen, J., M. Bødker, and R. Vatrapu. 2010. “Culture and (i)Literacy as Challenges to Scandinavian Cooperative Design.” In ICIC’10, Copenhagen, Denmark.
   Google Scholar
• Olson, J. S., and W. A. Kellogg. 2014. Ways of Knowing in HCI. New York: Springer.10.1007/978-1-4939-0378-8
   Google Scholar
• Polanyi, M. 1966. The Tacit Dimension. Garden City, NY: Anchor Books.
   Google Scholar
• Stolterman, E. 2008. “The Nature of Design Practice and Implications for Interaction Design Research.” International Journal of Design 2 (1): 55–65.
   Web of Science ®Google Scholar
• Tai, E. 2008. “Cross-cultural Design.” In Design Dictionary, edited by M. Erlhoff and T. Marshall, 98–99. Heidelberg, DK: Springer-Verlag. doi:10.1007/978-3-7643-8140-0_67.
   Google Scholar
• Vickers, S. G. 1984. “Judgment.” The Vickers Papers, 230–245. London: Harper & Row.
   Google Scholar
• Woolrych, A., K. Hornbæk, E. Frøkjær, and G. Cockton. 2011. “Ingredients and Meals Rather Than Recipes: A Proposal for Research That Does Not Treat Usability Evaluation Methods as Indivisible Wholes.” International Journal of Human-Computer Interaction 27 (10): 940–970.10.1080/10447318.2011.555314
   Web of Science ®Google Scholar