Publication Cover
CoDesign
International Journal of CoCreation in Design and the Arts
Volume 17, 2021 - Issue 3
1,922
Views
16
CrossRef citations to date
0
Altmetric
Original Articles

Co-creation for empathy and mutual learning: a framework for design in health and social care

ORCID Icon & ORCID Icon
Pages 296-312 | Received 11 Sep 2018, Accepted 14 Jun 2019, Published online: 04 Jul 2019

References

  • Blomberg, J., and C. Darrah. 2015. “Towards an Anthropology of Services.” The Design Journal 18 (2): 171–192. doi:10.2752/175630615X14212498964196.
  • Blomkvist, J., and S. Holmlid. 2012. “Service Prototyping according to Service Design Practitioners.” Paper presented at the 2nd Nordic Conference on Service Design and Service Innovation Proceedings, Linkoping, December 1–3.
  • Bødker, K., and M. F. Granlien. 2008. “Participation and Representation: A Discussion Based upon A Case Study in the Danish Healthcare Sector.” In Proceedings of the 10th Participatory Design Conference, 190–193, New York: ACM.
  • Bossen, C., C. Dindler, and O. S. Iversen. 2010. “User Gains and PD Aims: Assessment from a Participatory Design Project.” In Proceedings of the 11th Participatory Design Conference, 141–150, New York: ACM.
  • Bovill, C., A. C. Sather, and P. Felten. 2011. “Students as Co‐Creators of Teaching Approaches, Course Design, and Curricula: Implications for Academic Developers.” International Journal for Academic Development 16 (2): 133–145. doi:10.1080/1360144X.2011.568690.
  • Bowen, S., K. McSeveny, E. Lockley, D. Wolstenholme, M. Cobb, and A. Dearden. 2013. “How Was It for You? Experiences of Participatory Design in the UK Health Service.” CoDesign 9 (4): 230–246. doi:10.1080/15710882.2013.846384.
  • Brandt, E., T. Binder, and B.-N. S. Elizabeth. 2012. “Ways to Engage Telling, Making and Enacting.” In Routledge International Handbook of Participatory Design, edited by J. Simonsen and T. Robertson, 145–181. New York, NY: Routledge.
  • Breslin, M., and R. Buchanan. 2008. “On the Case Study Method of Research and Teaching in Design.” Design Issues 24 (1): 36–40. doi:10.1162/desi.2008.24.1.36.
  • Cottam, H., and C. Leadbeater. 2004. RED Paper 01: Health: Co-Creating Services. London: Design Council.
  • Coughlan, P., J. F. Suri, and K. Canales. 2007. “Prototypes as (Design) Tools for Behavioral and Organizational Change: A Design-Based Approach to Help Organizations Change Work Behaviors.” The Journal of Applied Behavioral Science 43 (1): 122–134. doi:10.1177/0021886306297722.
  • Coulter, A. 2017. “Shared Decision Making: Everyone Wants It, so Why Isn’t It Happening?” World Psychiatry : Official Journal of the World Psychiatric Association (WPA) 16 (2): 117–118. doi:10.1002/wps.v16.2.
  • Dandavate, U., B.-N. S. Elizabeth, and S. Stuart. 1996. “Emotions Matter: User Empathy in the Product Development Process.” Proceedings of the Human Factors and Ergonomics Society Annual Meeting 40 (7): 415–418. doi:10.1177/154193129604000709.
  • De Couvreur, L., and R. Goossens. 2011. “Design for (Every) One: Co-Creation as a Bridge between Universal Design and Rehabilitation Engineering.” CoDesign 7 (2): 107–121. doi:10.1080/15710882.2011.609890.
  • Dekker, S. 2016. Patient Safety: A Human Factors Approach. Boca Raton, FL: CRC Press.
  • Garde, J. A., and M. C. Van Der Voort. 2012. “Participants’ Interpretations of PD Workshop Results.” In Proceedings of the 12th Participatory Design Conference: Exploratory Papers, Workshop Descriptions, Industry Cases, 5–8. New York, NY: ACM.
  • George, A. L., A. Bennett, S. M. Lynn-Jones, and S. E. Miller. 2005. Case Studies and Theory Development in the Social Sciences. Cambridge, MA: MIT Press.
  • Hanington, B. M. 2007. “Generative Research in Design Education.” Paper presented at the International Association of Societies of Design Research Conference Proceedings: Emerging Trends in Design Research, Hong Kong, November 12–15.
  • Hanington, B., and B. Martin. 2012. Universal Methods of Design: 100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions. Beverly, MA: Rockport Publishers.
  • Hansson, K., L. Forlano, J. H.-J. Choi, C. DiSalvo, T. C. Pargman, S. Bardzell, S. Lindtner, and S. Joshi. 2018. “Provocation, Conflict, and Appropriation: The Role of the Designer in Making Publics.” Design Issues 34 (4): 3–7. doi:10.1162/desi_a_00506.
  • Huck, J., P. Coulton, D. Gullick, P. Powell, J. Roberts, A. Hudson-Smith, M. De-Jode, and P. Mavros. 2015. “Supporting Empathy through Embodiment in the Design of Interactive Systems.” In Proceedings of the 9th International Conference on Tangible, Embedded and Embodied Interaction, 523–28. New York: ACM.
  • Ind, N., and N. Coates. 2013. “The Meanings of Co-Creation.” European Business Review 25 (1): 86–95. doi:10.1108/09555341311287754.
  • Laurel, B. 2013. Computers as Theatre. New York, NY: Addison-Wesley.
  • Leonard, D., and J. F. Rayport. 1997. “Spark Innovation Through Empathic Design.” Harvard Business Review 75 (6): 102–113. doi:10.1142/9789814295505_0016.
  • Liberati, E. G., M. Gorli, L. Moja, L. Galuppo, S. Ripamonti, and G. Scaratti. 2015. “Exploring the Practice of Patient Centered Care: The Role of Ethnography and Reflexivity.” Social Science & Medicine 133: 45–52. doi:10.1016/j.socscimed.2015.03.050.
  • Manzini, E. 2009. “New Design Knowledge.” Design Studies 30 (1): 4–12. doi:10.1016/j.destud.2008.10.001.
  • Manzini, E., and R. Coad. 2015. Design, When Everybody Designs: An Introduction to Design for Social Innovation. Cambridge, MA: MIT Press.
  • Mattelmäki, T., E. Brandt, and K. Vaajakallio. 2011. “On Designing Open-Ended Interpretations for Collaborative Design Exploration.” CoDesign 7 (2): 79–93. doi:10.1080/15710882.2011.609891.
  • McCormack, B., and M. T V. 2006. “Development of a Framework for Person‐Centred Nursing.” Journal of Advanced Nursing 56 (5): 472–479. doi:10.1111/jan.2006.56.issue-5.
  • Mehto, K., V. Kantola, S. Tiitta, and T. Kankainen. 2006. “Interacting with User Data–Theory and Examples of Drama and Dramaturgy as Methods of Exploration and Evaluation in User-Centered Design.” Interacting with Computers 18 (5): 977–995. doi:10.1016/j.intcom.2006.05.006.
  • Reay, S., G. Collier, J. Kennedy-Good, A. Old, R. Douglas, and A. Bill. 2017. “Designing the Future of Healthcare Together: Prototyping a Hospital Co-Design Space.” CoDesign 13 (4): 227–244. doi:10.1080/15710882.2016.1160127.
  • Rothmann, M. J., D. B. Danbjørg, C. M. Jensen, and J. Clemensen. 2016. “Participatory Design in Health Care: Participation, Power and Knowledge.” In Proceedings of the 16th Participatory Design Conference, 127–128, New York: ACM.
  • Sanders, E. B.-N., and P. J. Stappers. 2008. “Co-Creation and the New Landscapes of Design.” Co-Design 4 (1): 5–18.
  • Scholl, I., J. M. Zill, M. Härter, J. Dirmaier, and W.-C. H. Wu. 2014. “An Integrative Model of Patient-Centeredness–A Systematic Review and Concept Analysis.” PloS One 9 (9): e107828. doi:10.1371/journal.pone.0107828.
  • Segelström, F., and S. Holmlid. 2009. “Visualization as Tools for Research: Service Designers on Visualizations.” Paper presented at the Nordic Design Research Conference (NorDes 2009), Oslo, Norway.
  • Smith, R. C., C. Bossen, and A. M. Kanstrup. 2017. “Participatory Design in an Era of Participation.” CoDesign 13 (2): 65–69.
  • Stacey, D., F. Légaré, K. Lewis, M. J. Barry, C. L. Bennett, K. B. Eden, M. H. Rovner, H. Llewellyn‐Thomas, A. Lyddiatt, and R. Thomson. 2017. “Decision Aids for People Facing Health Treatment or Screening Decisions.” Cochrane Database of Systematic Reviews, no. 4: Art. No. CD001431. doi:10.1002/14651858.CD001431.pub5.
  • Steffensen, K. D., M. Vinter, D. Crüger, K. Dankl, A. Coulter, B. Stuart, and L. L. Berry. 2018. “Lessons in Integrating Shared Decision-Making into Cancer Care.” Journal of Oncology Practice 14 (4): 229–235.
  • Visser, F., R. van der Lugt, and P. J. Stappers. 2007. “Sharing User Experiences in the Product Innovation Process: Participatory Design Needs Participatory Communication.” Creativity and Innovation Management 16 (1): 35–45. doi:10.1111/caim.2007.16.issue-1.
  • Wildevuur, S. E., and D. van Dijk. 2011. “Scottie: Design for Social Connectedness in Healthcare.” CoDesign 7 (2): 131–138.
  • Yin, R. K. 2003. Case Study Research: Design and Methods.3rd ed. Thousand Oaks, CA: SAGE Publications.
  • Yin, R. K. 2009. Case Study Research: Design and Methods. 4th ed. Thousand Oaks, CA: SAGE Publications.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.