Domestic free independent tourists’ satisfaction and willingness to pay a premium, and intention to revisit: Deluxe hotels in Busan

References

• Ahn, M. S., & Oh, I. K. (2015). Analysis of attitudes of residents toward local hotels and reasons for using hotels by lifestyle – Focusing on Daegu, Gyeongbuk residents. Korea Academic Society of Tourism Research, 30(3), 179–199.
   Google Scholar
• Ba, S., & Pavlou, P. A. (2002). Evidence of the effect of trust building technology in electronic markets: Price premiums and buyer behavior. MIS Quarterly, 26, 243–268.
   Web of Science ®Google Scholar
• Babin, B. J, Darden, W. R, & Griffin, M. (1994). Work and/or fun: measuring hedonic and utilitarian shopping value. Journal Of Consumer Research, 20(4), 644–656. doi:10.1086/jcr.1994.20.issue-4
   Web of Science ®Google Scholar
• Baker, D. A., & Crompton, J. L. (2000). Quality, satisfaction and behavioral intentions. Annals of Tourism Research, 27(3), 785–804.
   Web of Science ®Google Scholar
• Busan Metropolitan City. (2018). Trend analysis of Busan tourism industry by Busan Torism Organization in 2017.
   Google Scholar
• Byun, J. W., & Seo, H. S. (2010). The effect of multi-dimensional service convenience on perceived value, satisfaction and behavioral intention. Korean Journal of Hospitality & Tourism, 19(1), 55–72.
   Google Scholar
• Chang, L, & Arkin, R. M. (2002). Materialism as an attempt to cope with uncertainty. Psychology And Marketing, 19, 389-406. doi:10.1002/(ISSN)1520-6793
   Web of Science ®Google Scholar
• Choi, D-H.. (2018). The relationship influence among life style, tourism information, and behavioral intention on chinese tourists: focusing on the moderating tourism type(individual tourism, group tourism). Journal Of Tourism Sciences, 42(2), 11–28. doi:10.17086/JTS.2018.42.2.11.28
   Google Scholar
• Choi, W. H. (2017). The impact of customer affect on customer behavior intention. Journal of Korea Parliamentary Law Institute, 10(1), 5–15.
   Google Scholar
• Dela, C., Rexter, M. G., Paredes, N., Owen, M., Santillan, K., May, M., & Jimford, U. (2018). Tourist destination selections shaped by lifestyle. Journal of Culture and Tourism Research, 20(1), 2018.
   Google Scholar
• Fishbein, M, & Ajzen, I. (1975). A bayesian analysis of attribution processes. Psychological Bulletin, 82(2), 261–277.
   Web of Science ®Google Scholar
• Fukuda, K., & Chihiro, W. (2011). A perspective on frugality in growing economies: Triggering a virtuous cycle between consumption propensity and growth. Journal of Technology Management for Growing Economies, 2(2), 79–91.
   Google Scholar
• Gutman, J. (1982). A means-end chain model based on consumer categorization processes. Journal of Marketing, 46, 60–72.
   Web of Science ®Google Scholar
• Hong, E. S., & Sung, S. H. (2015). Categorization and characteristics of cosmetic purchase analysis of female adult consumers based on consumption propensities. Consumer Policy and Education Review, 11(3), 137–162.
   Google Scholar
• Kim, H. J. (2016). The affect relationship among consumption properties, selective attributes preferences and use intention in hotel customer. Journal of Tourism & Leisure Research, 28(4), 171–188.
   Google Scholar
• Kim, I. S., Kang, Y. A., & Yoo, Y. K. (2015). Identifying critical service quality for maximizing customer`s status value and its impact on well-being perception and willingness to pay a premium in the luxury hotel industry -Moderating role of brand consciousness-. Journal of Tourism Management Research, 19(1), 1–21.
   Google Scholar
• Kim, J. H., & Jung, Y. D. (2018). Analysis of accessibility of individual tourists to destination using social network analysis: Focused on the Ulsan metropolitan city public transit network. Journal of Tourism Sciences, 42(2), 209–223.
   Google Scholar
• Kim, M. Y., & Kim, J. H. (2018). A luxury hotel as a conspicuous self-expression space on Instagram in Seoul. The Seoul Institute Research, 19(1), 95–113.
   Google Scholar
• Lee, C. E. (2009). The effect of the consumption propensity of overseas tourists on the selection of travel product attributes. Korea Academic Society of Tourism Research, 24(2), 199–218.
   Google Scholar
• Lee, C. E. ․., & Chung, K. Y. (2011). Differences of determinant attributes of hotel selection by segmentation of consumption value: Focused on foreign hotel customer’s of first grade hotels in Seoul. Korean Journal of Hotel Administration, 20(4), 39–56.
   Google Scholar
• Lee, C. E., & Lee, J. K. (2011). Relation among consumption value, consumption propensity and customer behavioral intention of hotel`s foreign customer. Academy of Customer Satisfaction Management, 13(1), 35–56.
   Google Scholar
• Lee, M. H. (2018). Impact of consumption value and consumption propensity of cruise tourist’s on behavior intention. Journal of Tourism Management Research, 22(4), 1167–1186.
   Google Scholar
• Lee, Y. K., Lee, C. K., Lee, S. K., & Babin, B. J. (2008). Festival scapes and patrons’ emotions, satisfaction, and loyalty. Journal of Business Research, 61(1), 56–64.
   Web of Science ®Google Scholar
• Li, R., & Lee, T. H. (2015). Analysis on the difference of tourist satisfaction and intention of revisiting and recommendation to the clusters of the FIT’s life style - focused on Chinese tourists into visiting Korea. Korean Journal of Culture and Social Issues, 21(3), 535–550.
   Google Scholar
• Netemeyer, R. G., Krishnan, B., Pullig, C., Wang, G., Yagci, M., Dean, D., … Wirth, F. (2004). Developing and understanding price premium for grocery products validating measures of facets of customer-based brand equity. Journal of Business Research, 57(2), 209–224.
   Web of Science ®Google Scholar
• Nia, A., & Zaichkowsky, L. (2000). Do counterfeits devalue the ownership of luxury brands ?. Journal of Product & Brand Management, 9(7), 485–497.
   Google Scholar
• Oliver, R. L. (1980). A cognitive model of the antecedents and consequences of satisfaction decisions. Journal of Marketing Research, 460–469.
   Web of Science ®Google Scholar
• Parasuraman, A, Zeithaml, V, & Berry, L. (1996). The behavioral consequences of service quality. Journal Of Marketing, 60(Apr), 31-46.
   Google Scholar
• Paurav, S. (2008). Luxury consumption tendencies in recession: Early Evidence.
   Google Scholar
• Philips Mirror/TV (2003). A display integrated into a mirror. http://www.research.philips.com/newscenter/archive/2003/mirrortv.html
   Google Scholar
• Seon, S. B., Choi, Y. K., & Lee, J. E. (2016). A study of the influence of brand image on brand awareness and behavioral intentions: Focused on Jeonju Hanok village. International Journal of Tourism and Hospitality Research, 30(6), 153–165.
   Google Scholar
• Shim, Y. J., & Kim, S. H. (2013). A study on the hotel selection attributes by customer life style: Focused on the subsidiary facilities in super Deluxe hotel in Busan. Journal of Tourism Sciences, 37(8), 11–32.
   Google Scholar
• Sirgy, M. J, & Su, C. (2000). Destination image, self-congruity, and travel behavior: toward an integrative model. Journal Of Travel Research, 38(4), 340-352. doi:10.1177/004728750003800402
   Google Scholar
• Solomon, M. R. (2007). Consumer behavior (2nd ed.). Needham Heights, MA: Allyn and Bacon.
   Google Scholar
• Szivas, E, Riley, M, & Airey, D. (2003). Labor mobility into tourism: attraction and satisfaction. Annals Of Tourism Research, 30(1), 64-76. doi:10.1016/S0160-7383(02)00036-1
   Web of Science ®Google Scholar
• Westbrook, R. A., & Reilly, M. D. (1983). Value-percept disparity: An alternative to the disconfirmation of expectations theory of consumer satisfaction. Advances in Consumer Research, 10(1), 256–261.
   Google Scholar
• Wong, A. (2004). The role of emotional satisfaction in service encounters. Managing Service Quality, 14(5), 365–376.
   Google Scholar
• Yeoman, I. (2011). The changing behaviours of luxury consumption. Journal Of Revenue and Pricing Management, 10(1), 47–50. doi:10.1057/rpm.2010.43
   Google Scholar
• Yeoman, I., & McMahon-Beattie, U. (2006). Luxury markets and premium pricing. Journal of Revenue and Pricing Management, 4(4), 319–328.
   Google Scholar
• Yoon, B., Y., Yoon, C., B., & Park, Y., T. (2002). On the development and application of self-organizing feature map-based patent map. R&D Management. 32(4), 291–300
   Google Scholar
• You, S. Y., & Park, J. H. (2012). Study of willingness to pay premium and purchasing cost of an ethical product with considering the treatment effect of consumer knowledge. The Korean Society of Community Living Science, 23(3), 291–305.
   Google Scholar
• Yun, S. M., Chung, K. Y., & Han, H. S. (2015). Impact of service quality and customer satisfaction on behavioral intentions in Bakery Cafe: Testing the moderating role of alternative attractiveness and the mediating role of brand image. Journal of Tourism Sciences, 39(7), 141–161.
   Google Scholar
• Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence. Journal of Marketing, 52(3), 2–22.
   Web of Science ®Google Scholar