References
- Akyuz, G. A., and T. E. Erkan. 2010. “Supply Chain Performance Measurement: A Literature Review.” International Journal of Production Research 48 (17): 5137–5155. doi:10.1080/00207540903089536.
- Balfaqih, H., Z. M. Nopiah, N. Saibani, and M. T. Al-Nory. 2016. “Review of Supply Chain Performance Measurement Systems: 1998-2015.” Computers in Industry 82 (Part A): 135–150. doi:10.1016/j.compind.2016.07.002.
- Beamon, B. M. 1999. “Measuring Supply Chain Performance.” International Journal of Operations & Production Management 19 (3): 275–292. doi:10.1108/01443579910249714.
- Bhagwat, R., and M. K. Sharma. 2007a. “Performance Measurement of Supply Chain Management: A Balanced Scorecard Approach.” Computers & Industrial Engineering 53:43–62. doi:10.1016/j.cie.2007.04.001.
- Bhagwat, R., and M. K. Sharma. 2007b. “Performance Measurement of Supply Chain Management Using the Analytical Hierarchy Process.” Production Planning & Control: the Management of Operations. doi:10.1080/09537280701614407.
- Chopra, S., and P. Meindl. 2013. Supply Chain Management: Strategy, Planning and Operation, 1–528. 5th ed. PEARSON, Prentice Hall. Upper Saddle River, N.J.
- Chorfi, Z., L. Benabbou., and A. Berrado (2015). Selection of Key Performance Indicators for Supply Chain Monitoring Using MCDA. 10th International Conference on Intelligent Systems: Theories and Applications (SITA2015), IEEE. ENSIAS, Rabat Morocco.
- Cuthbertson, R., and W. Piotrowicz. 2011. “Performance Measurement Systems in Supply Chains: A Framework for Contextual Analysis.” International Journal of Productivity and Performance Management 60 (6): 583–602. doi:10.1108/17410401111150760.
- Elgazzar, S. H., N. S. Tipi, N. J. Hubbard, and D. Z. Leach. 2012. “Linking Supply Chain Processes’ Performance to a Company’s Financial Strategic Objectives.” European Journal of Operational Research 223: 276–289. doi:10.1016/j.ejor.2012.05.043.
- Estampe, D., S. Lamouri, J. L. Paris, and S. B. Djelloul. 2013. A Framework for Analysing Supply Chain Performance Evaluation Models.International Journal of Production Economics 142; 247–258
- Frazelle, E. 2001. Supply Chain Strategy. Logistics Management Library, McGraw Hill Professional. 1–357
- Gopal, P. R. C., and J. Thakkar. 2012. “A Review on Supply Chain Performance Measures and Metrics: 2000-2011.” International Journal of Productivity and Performance Management 61 (5): 518–547. doi:10.1108/17410401211232957.
- Grigoroudis, E., E. Orfanoudaki, and C. Zopounidis. 2011. “Strategic Performance Measurement in A Healthcare Organisation: A Multiple Criteria Approach Based on Balanced Scorecard.” Omega 40: 104–119. doi:10.1016/j.omega.2011.04.001.
- Guitoni, A., and J. M. Martel. 1998. “Tentative Guidelines to Help Choosing an Appropriate MCDA Method .” European Journal of Operational Research 109: 501–521. doi:10.1016/S0377-2217(98)00073-3.
- Health Resources and Services Administration, U.S. Department of Health and Human Services. 2011. Performance Management and Measurement. United States
- Institute of Medicine, Committee on Quality of Health Care in America. 2001. Crossing the Quality Chasm: A New Health System for the 21st Century. Washington, DC: National Academy Press.
- Kaplan, R. S. 2001. “Strategic Performance Measurement and Management in Non-Profit Organizations.” Nonprofit Management and Leadership 11 (3): 353–370. doi:10.1002/(ISSN)1542-7854.
- Kaplan, R. S., and D. P. Norton (1992) “The Balanced Scorecard - Measures that Drive Performance”, Harvard Business Review, January-February, pp.71–79.
- Kaplan, R. S., and D. P. Norton. 1996. The Balanced Scorecard: Translating the Strategy into Action, Harvard Business school press, Boston, pp.1–322.
- Kumar, A., L. Ozdamar, and C. P. Ng. 2005. “Procurement Performance Measurement System in the Health Care Industry.” International Journal of Quality Health Care Assurance 18 (2): 152–166. doi:10.1108/09526860510588179.
- Lakri, S., Y. Dallery, and Z. Jemai. 2015. “Measurement and Management of Supply Chain Performance: Practices in Today’s Large Companies.” Supply Chain Forum: An International Journal 16 (4): 16–30. doi:10.1080/16258312.2015.11728691.
- Maestrini, V., D. Luzzini, P. Maccarrone, and F. Caniato. 2016. “Supply Chain Performance Measurement Systems: A Systematic Review and Research Agenda.” International Journal of Production Economics 183 (Part A): 299–315. doi:10.1016/j.ijpe.2016.11.005.
- Neely, A. 2002. Business Performance Measurement: Theory and Practice, 3–12. Cambridge University Press. Cambridge, United kingdom
- Neely, A., M. Gregory, and K. Platts. 1995. “Performance Measurement System Design: A Literature Review and Research Agenda.” International Journal of Operations and Production Management 15 (4): 80–116. doi:10.1108/01443579510083622.
- Poluha, R. G. 2007. Application of the SCOR Model in Supply Chain Management, Business Logistics Management, Library of Congress, Cambria Press, New york; pp: 70–87.
- Robinson, C. J., and M. K. Malhotra. 2005. “Defining the Concept of Supply Chain Quality Management and Its Relevant to Academic and Industrial Practice.” International Journal of Production Economics 96: 315–337. doi:10.1016/j.ijpe.2004.06.055.
- Slagmulder, R., and L. N. Van Wassenhove. 2004. “Hewlett-Packard: Performance Measurement in the Supply Chain.” Supply Chain Forum: An International Journal 5: 2,66–72.
- USAID/ projet deliver. 2007. Monitoring and Evaluation indicators for assessing logistics systems performance., U.S. Agency for International Development. 1–46.
- USAID/deliver project. 2010. Measuring Supply Chain Performance: Guide to Key Performance Indicators for Public Health Manager. U.S. Agency for International Development.
- USAID/deliver project. 2014. Economic Evaluation: Guide to Approaches for Public Health Supply Chains, U.S. Agency for International Development. 1–64.
- Veen-Dirks, V., . P. M. G. (2006). “Management Control Systems in a Supply Chain Context”. Department of Operations, Planning, Accounting and Control Eindhoven University of Technology.
- WHO. 2015. Global Reference List of 100 Core Health Indicators. World Health organization. Switzerland.
- Zizlavsky, O. 2014. “The Balanced Scorecard: Innovative Performance Measurement and Management Control System.” Journal of Technology Management & Innovation 9 (3): 210–222. doi:10.4067/S0718-27242014000300016.