References and Suggested Readings
- 101 e-mail etiquette tips. (2014). 101 E-mail Etiquette Tips. Retrieved from http://www.101e-mailetiquettetips.com/
- Bolkan, S., & Holmgren, J. L. (2012). You are such a great teacher and I hate to bother you but…”: Instructors’ perceptions of students and their use of e-mail messages with varying politeness strategies. Communication Education, 61, 253–270. doi:10.1080/03634523.2012.667135
- Bruss, K. (2009). “You've got mail”: Addressing effective e-mail communication in new graduate teaching assistant training. Communication Teacher, 23, 162–166. doi:10.1080/17404620903222157
- Carr, C. T., & Stefaniak, C. (2012). Sent from my iPhone: The medium and message as cues of sender professionalism in mobile telephony. Journal of Applied Communication Research, 40, 403–424. doi:10.1080/00909882.2012.712707
- Duran, R. L. (1992). Communicative adaptability: A review of conceptualization and measurement. Communication Quarterly, 40, 253–268.
- Economist Intelligence Unit. (2014). 21st century skills: Beyond the three Rs Pearson Learning Curve 2014 Report. Retrieved from http://thelearningcurve.pearson.com/reports/the-learning-curve-report-2014/21st-century-skills
- Email Etiquette. (2013). Email Replies. Retrieved from www.emailreplies.com
- Lingwall, A., & Kuehn, S. (2013). Measuring student self-perceptions of writing skills in programs of Journalism and Mass Communication. Journalism & Mass Communication Educator, 68, 365–386. doi:10.1177/1077695813506991
- Fischer, K. (2013, March). A college degree sorts job applicants, but employers wish it meant more. Chronicle of Higher Education. Retrieved from http://chronicle.com/article/The-Employment-Mismatch/137625/#id=overview
- Oakley, M., Horvath, Z., Weinberg, S. M., Bhatt, J., & Spallek, H. (2013). Comparison of e-mail communication skills among first- and fourth- year dental students. Journal of Dental Education, 77, 1413–1424.
- Schreiner, L. A., Noel, P., Anderson, E., & Cartwell, L. (2011). The impact of faculty and staff on high-risk college student persistence. Journal of College Student Development, 51, 321–338. doi:10.1353/csd.2011.0044
- Stephens, K. K., Houser, M. L., & Cowan, R. L. (2009). R U able to meat me: The impact of students’ overly casual e-mail messages to instructors. Communication Education, 58, 303–326. doi:10.1080/03634520802582598
- Sunderland, J. (2002). New communication practices, identity and the psychological gap: The affective function of e-mail on a distance doctoral program. Studies in Higher Education, 27, 233–246. doi:10.1080/03075070220120047
- Tugend, A. (2013, June 28). What it takes to make new college graduate employable. The New York Times. Retrieved from http://www.nytimes.com/2013/06/29/your-money/a-quest-to-make-college-graduates-employable.html?pagewanted=all&_r=0
- Wei, L., & Hindman, D. B. (2011). Does the digital divide matter more? Comparing the effects of new media and old media use on the education-based knowledge gap. Mass Communication and Society, 14, 216–235. doi:10.1080/15205431003642707
- White, M. C. (2013, November 10). The real reason new college grads can't get hired. TIME. Retrieved from http://business.time.com/2013/11/10/the-real-reason-new-college-grads-cant-get-hired/.
- Young, S., Kelsey, D., & Lancaster, A. (2011). Predicted outcome value of e-mail communication: Factors that foster professional relational development between students and teachers. Communication Education, 60, 371–388. doi:10.1080/03634523.2011.563388