https://orcid.org/0000-0003-2007-8836
References and suggested readings
- Botan, C. H. (2018). Strategic communication theory and practice: A cocreational model. Wiley Blackwell.
- Frandsen, F., & Johansen, W. (2011). The study of internal crisis communication: Towards an integrative framework. Corporate Communications: An International Journal, 16(4), 347–361. https://doi.org/10.1108/13563281111186977
- Heath, R. L. (Ed.). (2005). Encyclopedia of public relations. Sage.
- Sandman, P. M. (2006). Crisis communication best practices: Some quibbles and additions. Journal of Applied Communication Research, 34(3), 257–262. https://doi.org/10.1080/00909880600771619
- Sarran, P., Clark, D., & Mendonca, K. (n.d.). Change management toolkit: Tips, tools, and techniques for leading a successful change initiative. UC Berkeley People & Culture. https://hr.berkeley.edu/sites/default/files/ucb_change_managment_toolkit_7-5-19_pagination_fix.pdf
- Smith, L., & Mounter, P. (2008). Effective internal communication (2nd ed.). Kogan Page.
- Verčič, A. T., Verčič, D., & Sriramesh, K. (2012). Internal communication: Definition, parameters, and the future. Public Relations Review 38(2), 223–230.
- Welch, M., & Jackson, P. R. (2007). Rethinking internal communication: A stakeholder approach. Corporate Communications: An International Journal, 12(2), 177–198. https://doi.org/10.1108/13563280710744847