238
Views
7
CrossRef citations to date
0
Altmetric
Regular articles

The use of control charts by laypeople and hospital decision-makers for guiding decision making

, &
Pages 1114-1128 | Received 02 Oct 2015, Accepted 11 Mar 2016, Published online: 25 Apr 2016

References

  • Alemi, F., & Neuhauser, D. (2004). Time-between control charts for monitoring asthma attacks. Joint Commission Journal on Quality Improvement and Patient Safety, 30, 95–102. doi: 10.1016/S1549-3741(04)30011-0
  • Amin, S. G. (2001). Control charts 101: A guide to health care applications. Quality Management in Health Care, 9(3), 1–27. doi: 10.1097/00019514-200109030-00003
  • Balestracci, D. (2011). Four control chart myths from foolish experts: Don’t teach people statistics—teach them to solve problems. Quality Digest. Retrieved March 23, 2015, from http://www.qualitydigest.com/inside/quality-insider-article/four-control-chart-myths-foolish-experts.html
  • Boyce, T., Dixon, A., Fasolo, B., et al. (2010). Choosing a high quality hospital: The role of nudges, scorecard design and information. London: The Kings Fund.
  • Carey, R. G., & Teeters, J. L. (1995). CQI case-study—reducing medication errors. Joint Commission Journal on Quality Improvement, 21, 232–237. doi: 10.1016/S1070-3241(16)30144-4
  • Chance, B. L. (2002). Components of statistical thinking and implications for instruction and assessment. Journal of Statistics Education, 10(3). [Online]. Retrieved from www.amstat.org/publications/jse/v10n3/chance.html
  • Curran, E., Harper, P., Loveday, H., Gilmour, H., Jones, S., Benneyan, J., Hood, J., & Pratt, R. (2008). Results of a multicentre randomised controlled trial of statistical process control charts and structured diagnostic tools to reduce ward-acquired meticillin-resistant Staphylococcus aureus: The CHART Project. Journal of Hospital Infection, 70(2), 127–35. doi:10.1016/j.jhin.2008.06.013
  • Curran, E. T., Benneyan, J. C., & Hood, J. (2002). Controlling methicillin-resistant staphylococcus aureus: A feedback approach using annotated statistical process control charts. Infection Control and Hospital Epidemiology, 23, 13–18. doi: 10.1086/501961
  • de Leval, M. R., Francois, K., Bull, C., Brawn, W., & Spiegelhalter, D. (1994). Analysis of a cluster of surgical failures: Application to a series of neonatal arterial switch operations. Journal of Thoracic and Cardiovascular Surgery, 107, 914–924.
  • Deming, W. E. (1975). On probability as a basis for action. The American Statistician, 29(4), 146–152. doi:10.1080/00031305.1975.10477402
  • Department of Health. (2009). Report on the national patient choice survey – March 2009 England. [online]. Retrieved September 27, 2015, from ww.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/documents/digitalasset/dh_103681.pdf
  • Dixon, A., Robertson, R., Appleby, J., Burge, P., Devlin, N., Magee, H. (2010). Patient choice: How patients choose and how providers respond. London: The King’s Fund. Retrieved September 28, 2015, from www.kingsfund.org.uk/publications/patient_choice.html
  • Goldstein, H., & Spiegelhalter, D. J. (1996). League tables and their limitations: Statistical issues in comparisons of institutional performance. Journal of the Royal Statistical Society: Series A, 159, 385–443. doi: 10.2307/2983325
  • Hildon, Z., Allwood, D., & Black, N. (2012). Making data more meaningful: Patients’ views of the format and content of quality indicators comparing health care providers. Patient Education and Counseling, 88(2), 298–304. doi:10.1016/j.pec.2012.02.006
  • Kahneman, D. (2003). A perspective on judgement and choice. American Psychologist, 58, 697–720. doi:10.1037/0003-066x.58.9.697
  • Koetsier, A., van der Veer, S. N., Jager, K. J., Peek, N., & de Keizer, N. F. (2012). Control charts in healthcare quality improvement: A systematic review on adherence to methodological criteria. Methods of Information in Medicine, 51(3), 189–198. doi: 10.3414/ME11-01-0055
  • Kvanli, A. H., Pavur, R. J., & Keeling, K. B. (2006). Concise managerial statistics. cEngage Learning, 81–82. ISBN 9780324223880
  • Marshall, T., Mohammed, M. A., & Rouse, A. A. (2004). A randomized controlled trial of league tables and control charts as aids to health service decision-making. International Journal for Quality in Health Care, 16(4), 309–315. doi: 10.1093/intqhc/mzh054
  • Mohammed, M., Worthington, P., & Woodall, W. H. (2008). Plotting basic control charts: Tutorial notes for healthcare practitioners. Quality and Safety in Health Care, 17, 137–145. doi:10.1136/qshc.2004.012047
  • Perla, R. J., Provost, L. P., & Murray, S. K. (2011). The run chart: A simple analytical tool for learning from variation in healthcare processes. BMJ Quality and Safety, 20(1), 46–51. doi:10.1136/bmjqs.2009.037895
  • Peymané, A., Rouse, A. M., Mohammed, M. A., & Marshall, T. (2002). Performance league tables: The NHS deserves better. BMJ, 324(7329), 95–98. doi: 10.1136/bmj.324.7329.95
  • Polit, D. F., & Chaboyer, W. (2012). Statistical process control in nursing research. Research in Nursing and Health, 35, 82–93. doi: 10.1002/nur.20467
  • Rakow, T., Wright, R. J., Spiegelhalter, D. J., & Bull, C. (2014). The pros and cons of funnel plots as an aid to risk communication and patient decision making. British Journal of Psychology, 106(2), 327–348. doi: 10.1111/bjop.12081
  • Shewhart, W. A. (1939). Statistical method from the viewpoint of quality control. Washington, D.C: Graduate School of the Department of Agriculture.
  • Speekenbrink, M., Twyman, M., Harvey, N. (2012). Change detection under autocorrelation. CogSci 2012 Sapporo, Japan. Proceedings of the 34th Annual Conference of the Cognitive Science Society.
  • Speier, C. (2006). The influence of information presentation formats on complex task decision-making performance. International Journal of Human-Computer Studies, 64, 1115–1131.
  • Spiegelhalter, D. J. (2005). Funnel plots for comparing institutional performance. Statistics in Medicine, 24(8), 1185–1202. doi:10.1002/sim.1970
  • Taylor, M. J., McNicholas, C., Nicolay, C., Darzi, A., Bell, D., & Reed, J. E. (2014). Systematic review of the application. BMJ Quality & Safety, 23(4), 290–298. doi:10.1136/bmjqs-2013-001862
  • Thor, J., Lundberg, J., Ask, J., Olsson, J., Carli, C., Harenstam, K. P., & Brommels, M. (2007). Application of statistical process control in healthcare improvement: Systematic review. Quality Safety in Health Care, 16, 387–399. doi:10.1136/qshc.2006.022194
  • Tversky, A., & Kahneman, D. (1974). Judgment under uncertainty: Heuristics and biases. Science, 185(4157), 1124–1131. doi:10.1126/science.185.4157.1124
  • Treisman, A., & Gelade, G. (1980). A feature integration theory of attention. Cognitive Psychology, 12, 97–136. doi: 10.1016/0010-0285(80)90005-5
  • Vessey, I. (1991). Cognitive fit: A theory-based analysis of the graphs versus tables literature. Decision Science, 22, 219–240.
  • Wainer, H. (2013). Medical illuminations: Using evidence, visualization and statistical thinking to improve healthcare. Oxford: Oxford University Press. ISBN 0199668795
  • Wheeler, D. J. (1995). Advanced topics in statistical process control. Knoxville, TN: Statistical Process Controls, Inc.
  • Wheeler, D. J. (2011). Myths about process behavior charts: How to avoid some common obstacles to good practice. Quality Digest. Retrieved March 23, 2015, from http://www.qualitydigest.com/inside/quality-insider-article/myths-about-process-behavior-charts.html#
  • Woodall, W. H. (2000). Controversies and contradictions in statistical process control. Journal of Quality Technology, 32(4), 341–350.
  • Woodall, W. H. (2006). The use of control charts in health-care and public-health surveillance (with discussion). Journal of Quality Technology, 38, 104–105.
  • Zikmund-Fisher, B. J., Smith, D. M., Ubel, P. A., & Fagerlin, A. (2007). Validation of the subjective numeracy scale: Effects of low numeracy on comprehension of risk communications and utility elicitations. Medical Decision Making, 27, 663–671. doi: 10.1177/0272989X07303824

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.