RESOLVING INCOMMENSURABLE DEBATES: A PRELIMINARY IDENTIFICATION OF PERSONA KINDS, ATTRIBUTES, AND CHARACTERISTICS

References

• Aquino , P. T. and Filgueiras , L. V. L. 2005 . User modeling with personas. Proceedings of the 2005 Latin American conference on Human–computer interaction (Latin American–CHI 2005) , Cuernavaca, , Mexico : ACM Press .
   Google Scholar
• Barlow-Busch , R. 2006 . “ Marketing versus design personas ” . In The Persona Lifecycle: Keeping people in Mind During Product Design , Edited by: Pruitt , J. and Adlin , T. 602 – 641 . Amsterdam, , Netherlands : Morgan Kaufmann Press; Elsevier .
   Google Scholar
• Blomquist , A. and Arvola , M. 2002 . Short papers: Personas in action: ethnography in an interaction design team. Proceedings of the second Nordic conference in Human–computer interaction (NordiCHI 2002) , Aarhus, , Denmark : ACM Press .
   Google Scholar
• Carroll , J. M. 2000 . Making use: scenario-based design of human–computer interactions , Cambridge, MA : MIT Press .
   Google Scholar
• Chapman , C. N. & Milham , R. P. ( 2006 ). The personas’ new clothes: methodological and practical arguments against a popular method . In Proceedings of the Human Factors and Ergonomics Society 50th Annual Meeting (pp. 634 – 636 ). San Francisco, CA : Human Factors and Ergonomics Society .
   Google Scholar
• Cooper , A. 1999 . The inmates are running the asylum , Houndmills, , UK : Macmillan .
   Google Scholar
• Cooper , A. ( 2003 ). The origin of personas . Cooper Journal of Design . Retrieved 27 August 2008 from http://www.cooper.com/journal/2003/08/the_origin_of_personas.html
   Google Scholar
• Cronin , D. ( 2005 ). Early and often: how to avoid the design revision death spiral . In Proceedings of the 2005 conference on Designing for User eXperience . San Francisco, CA : ACM Press .
   Google Scholar
• Dantin , U. ( 2005 ) Application of personas in user interface design for educational software . In Proceedings of the 7th Australasian conference on Computing education . Newcastle, NSW : ACM Press .
   Google Scholar
• Dix , A. Ormerod , T. Twidale , M.B. Sas , C. Gomes da Silva , P.A. , & McKnight , L. ( 2006 ). Why bad ideas are a good idea. In Proceedings of the First Joint BCS/IFIP WG13.1/ICS/EU CONVIVIO HCI Educators’ Workshop “HCIEd.2006-1 inventivity: Teaching theory, design and innovation in HCI” . Ballina/Killaloe, , Ireland : Interaction Design Centre .
   Google Scholar
• Djajadiningrat , J. P. Gaver , W. W. & Frens , J. W. ( 2000 ). Interaction relabelling and extreme characters: Methods for exploring aesthetic interactions . DIS ‘00 Brooklyn, , New York : ACM Press .
   Google Scholar
• Egli , C. 2006 . “ Example personas from real projects: mentor graphics ” . In The persona lifecycle: Keeping people in mind during product design , Edited by: Pruitt , J. and Adlin , T. 682 – 690 . Amsterdam, , Netherlands : Morgan Kaufmann Press; Elsevier .
   Google Scholar
• Goossens , E. 2006 . “ Example personas from real projects: Zylom Media Group ” . In The persona lifecycle: Keeping people in mind during product design , Edited by: Pruitt , J. and Adlin , T. 682 – 690 . Amsterdam, , Netherlands : Morgan Kaufmann Press; Elsevier .
   Google Scholar
• Grudin , J. 2006 . “ Why personas work: The psychological evidence ” . In The persona lifecycle: Keeping people in mind during product design , Edited by: Pruitt , J. and Adlin , T. 642 – 664 . Amsterdam, , Netherlands : Morgan Kaufmann Press; Elsevier .
   Google Scholar
• Grudin , J. and Pruitt , J. 2002 . Personas, participatory design and product development: An infrastructure for engagement. PDC 2002 , Malmo, , Sweden : Computer Professionals for Social Responsibility .
   Google Scholar
• Henry , S. L. ( 2003 ). Just Ask: Integrating Accessibility Throughout Design . UIAccess.com. Retrieved 27 August 2008 from http://www.uiaccess.com/accessucd/personas.html
   Google Scholar
• Jones , M. C. Floyd , I. R. & Twidale , M. B. ( 2008 ). Teaching design with personas. In Proceedings of the Human Computer Interaction in Education 2008 (HCIEd 2008) , Conference, , Rome, Italy : Tor Vergata University
   Google Scholar
• Lafreniere , D. 1996 . CUTA: A simple, practical low-cost approach to task analysis . Interactions , 3 ( 5 ) : 35 – 39 .
   Google Scholar
• Lowgren , J. & Nagai , Y. ( 2008 ). Call for Contributions for a Special Issue of the journal Artifact: Issues in Design Research and Design Research Methods . Retrieved 27 August 2008 from http://www.tandf.co.uk/journals/cfp/saifcfp1.pdf
   Google Scholar
• Marshall , C. ( 2003 ). The trouble with scenarios and personas . Retrieved 27 August 2008 from http://www.csdl.tamu.edu/~marshall/mc-scenarios-personas.html
   Google Scholar
• Norman , D. 2006 . “ Ad hoc personas & empathetic focus ” . In The persona lifecycle: Keeping people in mind during product design , Edited by: Pruitt , J. and Adlin , T. 154 – 157 . Amsterdam, , Netherlands : Morgan Kaufmann Press; Elsevier .
   Google Scholar
• Portigal , S. 2008 . Persona non grata . Interactions , 15 ( 1 ) : 72 – 73 .
   Google Scholar
• Pruitt , J. and Adlin , T. 2006 . The persona lifecycle: Keeping people in mind during product design , Amsterdam, , Netherlands : Morgan Kaufmann Press; Elsevier .
   Google Scholar
• Pruitt , J. and Adlin , T. 2006 . The persona lifecycle: Keeping people in mind during product design , Amsterdam, , Netherlands : Morgan Kaufmann Press; Elsevier .
   Google Scholar
• Quesenbery , W. 2006 . “ Storytelling and narrative ” . In The persona lifecycle: Keeping people in mind during product design , Edited by: Pruitt , J. and Adlin , T. 520 – 555 . Amsterdam, , Netherlands : Morgan Kaufmann Press; Elsevier .
   Google Scholar
• Rönkkö , K. ( 2005 ). An empirical study demonstrating how different design constraints, project organization and contexts limited the utility of personas . Proceedings of the 38th Hawaii International Conference on System Sciences . Waikoloa Village, Hawaii : IEEE .
   Google Scholar
• Rönkkö , K. Hellman , M. Kilander , B. & Dittrich , Y. ( 2004 ). Personas is not applicable: Local remedies interpreted in a wider context . PDC 2004 . Torento : Computer Professionals for Social Responsibility .
   Google Scholar
• Rosson , M. B. and Carroll , J. M. 2002 . Usability engineering: Scenario-based development of human–computer interaction , San Francisco, CAA : Morgan Kaufmann Publishers .
   Google Scholar
• Sheard , S.A. ( 2003 ). Life Cycle of a Silver Bullet. CrossTalk, The Journal of Defense Software Engineering . July 2003. Retrieved from : http://www.stsc.hill.af.mil/Crosstalk/2003/07/Sheard.html
   Google Scholar
• Sinha , R. 2003 . Personas development for information-rich domains. CHI 2003 , Fort Lauderdale, FL : ACM Press .
   Google Scholar
• Star , Susan Leigh and Griesemer , James . 1989 . Institutional ecology, “translations”, and coherence: Amateurs and professionals in Berkeley's Museum of Vertebrate Zoology, 1907–1939 . Social Studies of Science , 19 : 387 – 420 .
   Web of Science ®Google Scholar
• Williams , K. L. ( 2006 ). Personas in the design process: a tool for understanding others . Master's thesis, Georgia Institute of Technology .
   Google Scholar