References
- Hargie, Owen. 2011. Skilled Interpersonal Communication. Research, Theory and Practice. 5th ed. London: Routledge.
- MacGeorg, Erina L., Bo Feng, and Brant R. Burleson. 2011. “Supportive Communication.” In The SAGE Handbook of Interpersonal Communication. 4th ed., edited by Mark L. Knapp and John A. Daly, 317–354. London: Sage.
- Metzler, Ken. 1977. Creative Interviewing. The Writer’s Guide to Gathering Information by Asking Questions. Englewood Cliffs: Prentice Hall.
- Wolvin, Andrew D. 2010. “Listening Engagement.” In Listening and Human Communication in the 21st Century, edited by Andrew D. Wolvin, 1–30. Chichester: Wiley-Blackwell.