The Rashomon effect in the perception of coaching sessions and what this means for the evaluation of the quality: a grounded theory study

References

• Association for Coaching. (2019). AC coach accreditation client reference form. Retrieved from https://www.associationforcoaching.com/page/CADetails
   Google Scholar
• Bachkirova, T. (2015). Self-deception in coaches: an issue in principle and a challenge for supervision. Coaching: An International Journal of Theory, Research and Practice, 8(1), 4–19. doi: 10.1080/17521882.2014.998692
   Google Scholar
• Bachkirova, T., & Lawton-Smith, C. (2015). From competencies to capabilities in the assessment and accreditation of coaches. International Journal of Evidence Based Coaching and Mentoring, 13(2), 123–140.
   Web of Science ®Google Scholar
• Bachkirova, T., Sibley, J., & Myers, A. C. (2015). Developing and applying a new instrument for microanalysis of the coaching process: The coaching process Q-set. Human Resource Development Quarterly, 26(4), 431–462. doi: 10.1002/hrdq.21215
   Web of Science ®Google Scholar
• Bluckert, P. (2005). Critical factors in executive coaching – the coaching relationship. Industrial and Commercial Training, 37(7), 336–340. doi: 10.1108/00197850510626785
   Google Scholar
• Charmaz, K. (2014). Constructing grounded theory (2nd ed.). London: Sage.
   Google Scholar
• Day, A., De Haan, E., Sill, C., Bertie, C., & Blass, E. (2008). Coaches’ experience of critical moments in coaching. International Coaching Psychology Review, 3(3), 207–218.
   Google Scholar
• De Haan, E. (2008). I doubt therefore I coach: Critical moments in coaching practice. Consulting Psychology Journal, 60(1), 91–105. doi: 10.1037/1065-9293.60.1.91
   Google Scholar
• De Haan, E., Bertie, C., Day, A., & Sills, C. (2010). Critical moments of clients and coaches: A direct-comparison study. International Coaching Psychology Review, 5(2), 109–128.
   Google Scholar
• De Haan, E., Culpin, V., & Curd, J. (2011). Executive coaching in practice: What determines helpfulness for clients of coaching? Personnel Review, 40(1), 24–44.
   Web of Science ®Google Scholar
• De Haan, E., Duckworth, A., Birch, D., & Jones, C. (2013). Executive coaching outcome research: The contribution of common factors such as relationship, personality match, and self-efficacy. Consulting Psychology Journal: Practice and Research, 65(1), 40–57. doi: 10.1037/a0031635
   Google Scholar
• De Haan, E., & Gannon, J. (2017). The coaching relationship. In T. Bachkirova, G. Spence, & D. Drake (Eds.), The Sage handbook of coaching (pp. 195–217). London: Sage.
   Google Scholar
• De Haan, E., & Nieß, C. (2012). Critical moments in a coaching case study: Illustration of a process research model. Consulting Psychology Journal: Practice and Research, 64(3), 198–224. doi: 10.1037/a0029546
   Google Scholar
• De Haan, E., & Nieß, C. (2015). Differences between critical moments for clients, coaches, and sponsors of coaching. International Coaching Psychology Review, 10(1), 38–61.
   Google Scholar
• De Meuse, K. P., Dai, G., & Lee, R. J. (2009). Evaluating the effectiveness of executive coaching: Beyond ROI? Coaching: An International Journal of Theory, Research and Practice, 2(2), 117–134. doi: 10.1080/17521880902882413
   Google Scholar
• Dey, I. (1999). Grounding grounded theory. San Diego, CA: Academic Press.
   Google Scholar
• Elliott, R. (1986). Interpersonal process recall (IPR) as a psychotherapy process research method. In L. S. Greenberg & W. M. Pinsof (Eds.), Guilford clinical psychology and psychotherapy series. The psychotherapeutic process: A research handbook (pp. 503–527). New York, NY: Guilford Press.
   Google Scholar
• Garvey, B. (2017). Issues of assessment and accreditation of coaches. In T. Bachkirova, G. Spence, & D. Drake (Eds.), The Sage handbook of coaching (pp. 680–695). London: Sage.
   Google Scholar
• Grant, A. M. (2013). The efficacy of coaching. In J. Passmore, D. B. Peterson, & T. Freire (Eds.), The Wiley-Blackwell handbook of the psychology of coaching and mentoring (pp. 15–39). Oxford: Wiley-Blackwell.
   Google Scholar
• Gray, D. E., Ekinci, Y., & Goregaokar, H. (2011). A five-dimensional model of attributes: Some precursors of executive coach selection. International Journal of Selection and Assessment, 19(4), 415–428. doi: 10.1111/j.1468-2389.2011.00569.x
   Web of Science ®Google Scholar
• Gregory, J. B., Levy, P. E., & Jeffers, M. (2008). Development of a model of the feedback process within executive coaching. Consulting Psychology Journal: Practice and Research, 60(1), 42–56. doi: 10.1037/1065-9293.60.1.42
   Google Scholar
• Greif, S. (2017). Researching outcomes of coaching. In T. Bachkirova, G. Spence, & D. Drake (Eds.), The SAGE Handbook of Coaching (pp. 569–588). London: Sage.
   Google Scholar
• International Coach Federation. (2019). MCC path. Retrieved from https://coachfederation.org/icf-credential/mcc-path
   Google Scholar
• Jones, R. J., Woods, S. A., & Guillaume, Y. R. F. (2016). The effectiveness of workplace coaching: A meta-analysis of learning and performance outcomes from coaching. Journal of Occupational and Organizational Psychology, 89(2), 249–277. doi: 10.1111/joop.12119
   Web of Science ®Google Scholar
• Kahneman, D., Lovallo, D., & Sibony, O. (2011). Before you make that big decision. Harvard Business Review, 89(6), 50–60.
   PubMed Web of Science ®Google Scholar
• Kurosawa, A. (Director). (1950). Rashomon [Motion Picture]. Retrieved from Amazon Prime.
   Google Scholar
• Lane, D. (2017). Trends in development of coaching (education and training): Is it valid, is it rigorous and is it relevant? In T. Bachkirova, G. Spence, & D. Drake (Eds.), The Sage Handbook of Coaching (pp. 647–661). London: Sage.
   Google Scholar
• Lane, D., Stelter, R., & Stout-Rostron, S. (2010). The future of coaching as a profession. In E. Cox, T. Bachkirova, & D. A. Clutterbuck (Eds.), The complete Handbook of coaching (pp. 377–390). London: Sage.
   Google Scholar
• Lawley, J., & Linder-Pelz, S. (2016). Evidence of competency: Exploring coach, coachee and expert evaluations of coaching. Coaching: An International Journal of Theory, Research and Practice, 9(2), 110–128. doi: 10.1080/17521882.2016.1186706
   Google Scholar
• Liljenstrand, A. M., & Nebeker, D. M. (2008). Coaching services: A look at coaches, clients, and practices. Consulting Psychology Journal: Practice and Research, 60(1), 57–77. doi: 10.1037/1065-9293.60.1.57
   Google Scholar
• Mintz, J., Auerbach, A. H., Luborsky, L., & Johnson, M. (1973). Patient's, therapist's and observers’ views of psychotherapy: A “Rashomon” experience or a reasonable consensus? British Journal of Medical Psychology, 46(1), 83–89. doi: 10.1111/j.2044-8341.1973.tb02233.x
   PubMedGoogle Scholar
• Moen, F., & Federici, R. (2013). Coaches’ coach competence and influence on organizational learning. Organization Development Journal, 31(2), 32–46.
   Google Scholar
• Passmore, J. (2010). A grounded theory study of the coachee experience: The implications for training and practice in coaching psychology. International Coaching Psychology Review, 5(1), 48–62.
   Google Scholar
• Saunders, M. N. K., Lewis, P., & Thornhill, A. (2009). Research methods for business students (5th ed.). Harlow: Pearson Education.
   Google Scholar
• Sonesh, S. C., Coultas, C. W., Lacerenza, C. N., Marlow, S. L., Benishek, L. E., & Salas, E. (2015). The power of coaching: A meta-analytic investigation. Coaching: An International Journal of Theory, Research and Practice, 8(2), 73–95. doi: 10.1080/17521882.2015.1071418
   Google Scholar
• Stein, I. F. (2009). Which hat am I wearing now?: An evidence-based tool for coaching self-reflection. Coaching: An International Journal of Theory, Research and Practice, 2(2), 163–175.
   Google Scholar
• Stevens, J. H. (2005). Executive coaching from the executive's perspective. Consulting Psychology Journal: Practice and Research, 57(4), 274–285. doi: 10.1037/1065-9293.57.4.274
   Google Scholar
• Stiles, W. B., & Snow, J. S. (1984). Counseling session impact as viewed by novice counselors and their clients. Journal of Counseling Psychology, 31(1), 3–12. doi: 10.1037/0022-0167.31.1.3
   Web of Science ®Google Scholar
• Theeboom, T., Beersma, B., & van Vianen, A. E. M. (2014). Does coaching work? A meta-analysis on the effects of coaching on individual level outcomes in an organizational context. The Journal of Positive Psychology, 9(1), 1–18.
   Web of Science ®Google Scholar
• Thornberg, R., & Charmaz, K. (2013). Grounded theory and theoretical coding. In U. Flick (Ed.), The Sage handbook of qualitative data analysis (pp. 153–169). Los Angeles, CA: Sage.
   Google Scholar
• Weiss, I., Rabinowitz, J., & Spiro, S. (1996). Agreement between therapists and clients in evaluating therapy and its outcomes: Literature review. Administration and Policy in Mental Health, 23(6), 493–511. doi: 10.1007/BF02108686
   Google Scholar