1,649
Views
2
CrossRef citations to date
0
Altmetric
Articles

The future of workplace coaching – an explorative Delphi study

, , &
Pages 244-263 | Received 16 Feb 2021, Accepted 01 Dec 2021, Published online: 10 Dec 2021

References

  • Anderson, C., & Brown, C. E. (2010). The functions and dysfunctions of hierarchy. Research in Organizational Behavior, 30, 55–89. https://doi.org/10.1016/j.riob.2010.08.002
  • Armstrong, S. J. (2011). From the editors: Continuing our quest for meaningful impact on management practice. Academy of Management Learning & Education, 10(2), 181–187. https://doi.org/10.5465/amle.10.2.zqr181
  • Arnold, J. A., Arad, S., Rhoades, J. A., & Drasgow, F. (2000). The empowering leadership questionnaire: The construction and validation of a new scale for measuring leader behaviors. Journal of Organizational Behavior, 21(2), 249–269. https://doi.org/10.1002/(SICI)1099-1379(200005)21:3%3C249::AID-JOB10%3E3.0.CO;2-%23
  • Athanasopoulou, A., & Dopson, S. (2018). A systematic review of executive coaching outcomes: Is it the journey or the destination that matters the most? The Leadership Quarterly, 29(1), 70–88. https://doi.org/10.1016/j.leaqua.2017.11.004
  • Bachmann, T. (2020). Coachingprofession im Sog der Digitalisierung [coaching profession in the wake of digitalization]. Wirtschaft + Weiterbildung, 7, 32–35.
  • Bachmann, T., & Fietze, B. (2018). Die Digitalisierung von Coaching – Gedanken aus der Perspektive teilnehmender Beobachtung [The digitalization of coaching - thoughts from the perspective of participant observation]. Organisationsberatung, Supervision, Coaching, 25(3), 281–292. https://doi.org/10.1007/s11613-018-0561-5
  • Bass, B. M. (1999). Two decades of research and development in transformational leadership. European Journal of Work and Organizational Psychology, 8(1), 9–32. https://doi.org/10.1080/135943299398410
  • Berger, J. G., & Fitzgerald, C. (2018). Coaching for an increasingly complex world. In S. English, J. M. Sabatine, & P. Brownell (Eds.), Professional coaching: Principles and practice (pp. 293–303). Springer.
  • Berninger-Schäfer, E. R. (2018). Online-Coaching. Springer.
  • Bluckert, P. (2005). Critical factors in executive coaching–the coaching relationship. Industrial and Commercial Training, 37(7), 336–340. https://doi.org/10.1108/00197850510626785
  • Bozer, G., & Delegach, M. (2019). Bringing context to workplace coaching: A theoretical framework based on uncertainty avoidance and regulatory focus. Human Resource Development Review, 18(3), 376–402. https://doi.org/10.1177/1534484319853098
  • Bozer, G., & Jones, R. J. (2018). Understanding the factors that determine workplace coaching effectiveness: A systematic literature review. European Journal of Work and Organizational Psychology, 27(3), 342–361. https://doi.org/10.1080/1359432X.2018.1446946
  • Cambridge Dictionary. (2021. August 17). Cluster. https://dictionary.cambridge.org/de/worterbuch/englisch/cluster
  • DiGirolamo, J. A., & Tkach, J. T. (2019). An exploration of managers and leaders using coaching skills. Consulting Psychology Journal: Practice and Research, 71(3), 195–218. https://doi.org/10.1037/cpb0000138
  • Festinger, L. (1962). Cognitive dissonance. Scientific American, 207(4), 93–106. https://doi.org/10.1038/scientificamerican1062-93
  • Gates, B. (2020). Responding to Covid-19—a once-in-a-century pandemic? New England Journal of Medicine, 382(18), 1677–1679. https://doi.org/10.1056/nejmp2003762
  • Grant, A. M., & Hartley, M. (2013). Developing the leader as coach: Insights, strategies and tips for embedding coaching skills in the workplace. Coaching: An International Journal of Theory, Research and Practice, 6(2), 102–115. https://doi.org/10.1080/17521882.2013.824015
  • Grant, A. M., & Stober, D. R. (2006). Introduction. In D. R. Stober & A. M. Grant (Eds.), Evidence based coaching: Putting best practices to work for your clients (pp. 1–14). Wiley & Sons.
  • Graßmann, C., & Schermuly, C. C. (2021). Coaching with artificial intelligence: Concepts and capabilities. Human Resource Development Review, 20(1), 106–126. https://doi.org/10.1177/1534484320982891
  • Graßmann, C., Schölmerich, F., & Schermuly, C. C. (2020). The relationship between working alliance and client outcomes in coaching: A meta-analysis. Human Relations, 73(1), 35–58. https://doi.org/10.1177/0018726718819725
  • Grover, S., & Furnham, A. (2016). Coaching as a developmental intervention in organizations: A systematic review of its effectiveness and the mechanisms underlying it. PLOS ONE, 11(7), e0159137. https://doi.org/10.1371/journal.pone.0159137
  • Hsu, C.-C., & Sandford, B. A. (2007). The delphi technique: Making sense of consensus. Practical Assessment, Research, and Evaluation, 12(1), 10. https://doi.org/10.7275/pdz9-th90
  • ICF. (2016). Global Coaching Study. https://coachfederation.org/files/FileDownloads/2016ICFGlobalCoachingStudy_ExecutiveSummary.pdf
  • Jones, R. J., Woods, S. A., & Guillaume, Y. R. F. (2016). The effectiveness of workplace coaching: A meta-analysis of learning and performance outcomes from coaching. Journal of Occupational and Organizational Psychology, 89(2), 249–277. https://doi.org/10.1111/joop.12119.K
  • Klenner, D., & Bischofberger, B. (2014). Übungsformen in Coaching-Weiterbildungen – Ergebnisse einer Online-Befragung. Organisationsberatung, Supervision, Coaching, 21(1), 21–37. https://doi.org/10.1007/s11613-014-0356-2
  • Korunka, C., & Kubicek, B. (2017). Job demands in a changing world of work. In C. Korunka & B. Kubicek (Eds.), Job demands in a changing world of work (pp. 1–5). Springer. https://doi.org/10.1007/978-3-319-54678-0_1.
  • Millar, C. C. J. M., Groth, O., & Mahon, J. F. (2018). Management innovation in a VUCA world: Challenges and recommendations. California Management Review, 61(1), 5–14. https://doi.org/10.1177/0008125618805111
  • Möller, H. (2018). Psychische Störungen im Coaching [Psychological disorders in coaching]. In S. Greif, H. Möller, & W. Scholl (Eds.), Handbuch schlüsselkonzepte im coaching (pp. 467–474). Springer. https://doi.org/10.1007/978-3-662-49483-7_53.
  • Popper, K. R., & Lorenz, K. (1985). Die Zukunft ist offen [The future is open]. Piper.
  • Rauen, C. (2017). Qualität von Coaching-Weiterbildungen: Konstruktion und Güteprüfung eines Messmodells [Quality of coaching development programs: Construction and quality control of a measurement model] [Doctoral dissertation]. University of Osnabrück.
  • Rowe, G., & Wright, G. (1999). The delphi technique as a forecasting tool: Issues and analysis. International Journal of Forecasting, 15(4), 353–375. https://doi.org/10.1016/S0169-2070(99)00018-7
  • Schermuly, C. C. (2019). New work – gute Arbeit gestalten: Psychologisches empowerment von mitarbeitern [New work - designing good work: Psychological empowerment of employees]. Haufe.
  • Schermuly, C. C., & Graßmann, C. (2019). A literature review on negative effects of coaching – what we know and what we need to know. Coaching: An International Journal of Theory, Research & Practice, 12(1), 39–66. https://doi.org/10.1080/17521882.2018.1528621
  • Schermuly, C. C., Schermuly-Haupt, M.-L., Schölmerich, F., & Rauterberg, H. (2014). Zu risiken und Nebenwirkungen lesen Sie … Negative Effekte von Coaching. Zeitschrift für Arbeits- und Organisationspsychologie, 58(1), 17–33. https://doi.org/10.1026/0932-4089/a000129
  • Schermuly, C. C., Schröder, T., Nachtwei, J., Kauffeld, S., & Gläs, K. (2012). Die Zukunft der personalentwicklung. Eine delphi-studie [The future of HR-development. A delphi-study]. Zeitschrift für Arbeits- und Organisationspsychologie, 56(3), 111–122. https://doi.org/10.1026/0932-4089/a000078
  • Shepperd, J., Malone, W., & Sweeny, K. (2008). Exploring causes of the self-serving bias. Social and Personality Psychology Compass, 2(2), 895–908. https://doi.org/10.1111/j.1751-9004.2008.00078.x
  • Stepper, J. C. (2015). Working out loud: For a better career and life (Vol. 10). Ikigai Press.
  • Stone, P., Brooks, R., Brynjolfsson, E., Calo, R., Etzioni, O., Hager, G., Hirschberg, J., Kalyanakrishnan, S., Kamar, E., Kraus, S., Leyton-Brown, K., Parkes, D., Press, W., Saxenian, A. L., Shah, J., Tambe, M., & Teller, A. (2016). Artificial Intelligence and Life in 2030. One Hundred Year Study on Artificial Intelligence: Report of the 2015-2016 Study Panel.
  • Theeboom, T., Beersma, B., & van Vianen, A. E. M. (2014). Does coaching work? A meta-analysis on the effects of coaching on individual level outcomes in an organizational context. The Journal of Positive Psychology, 9(1), 1–18. https://doi.org/10.1080/17439760.2013.837499
  • Wegener, R., Ackermann, S., Amstutz, J., Deplazes, S., & Künzli, H. J. (2020). (Eds.). coaching im digitalen wandel [coaching in the digital change]. Vandenhoeck & Ruprecht.
  • Werner, F., & Webers, T. (2016). Erkennen coaches einen psychotherapiebedarf ihrer klienten [Are coaches recognizing a need for psychotherapy in their clients?]? Coaching-Magazin, 16(1), 50–54.
  • Wilson, W., & Lawton-Smith, C. (2016). Spot-coaching: A new approach to coaching for organisations operating in the VUCA environment. International Coaching Psychology Review, 11(1), 24–38.
  • Zink, K. J. (2011). The contribution of quality of work to organisational excellence. Total Quality Management & Business Excellence, 22(5), 567–585. https://doi.org/10.1080/14783363.2011.568260

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.