278
Views
1
CrossRef citations to date
0
Altmetric
Articles

Assembling lines: queue management and the production of market economy in post-socialist services

ORCID Icon
Pages 420-439 | Received 08 Sep 2017, Accepted 14 Jun 2018, Published online: 13 Aug 2018

References

  • Baker, Wayne, 1984. The social structure of a national securities market. American Journal of Sociology, 89, 775–811. doi: 10.1086/227944
  • Belk, Russell W., and Bryce, Wendy, 1993. Christmas shopping scenes: from modern miracle to postmodern mall. International Journal of Research in Marketing, 10 (3), 277–296. doi:10.1016/0167-8116(93)90011-M.
  • Beunza, D., and Stark, D., 2004. Tools of the trade: the socio-technology of arbitrage in a wall street trading room. Industrial and Corporate Change, 13 (2), 369–400. doi:10.1093/icc/dth015.
  • Bjorn, Pernille, and Balka, Ellen, 2007. Health care categories have politics too: unpacking the managerial agendas of electronic triage systems. Ecscw ‘07, (September), 371–390. doi:10.1007/978-1-84800-031-5_20.
  • Bohle, Dorothee, 2014. Post-Socialist housing meets transnational finance: foreign banks, mortgage lending, and the privatization of welfare in Hungary and Estonia. Review of International Political Economy, 21 (4), 913–948. doi:10.1080/09692290.2013.801022.
  • Caliskan, Koray, 2007. Price as a market device : cotton trading in izmir mercantile exchange. The Sociological Review, 55 (2), 241–260. doi: 10.1111/j.1467-954X.2007.00738.x
  • Callon, Michel. 1998. Introduction: The embeddedness of economic markets in economics. In: Michel Callon, ed. The laws of the markets. Oxford: Blackwell, 1–57.
  • Callon, M., and Muniesa, F., 2005. Peripheral vision. Organization Studies, 26 (8), 1229–1250. doi:10.1177/0170840605056393.
  • Callon, Michel, and Caliskan, Koray, 2010. Economization, part 1: shifting attention from the economy towards processes of economization. Economy and Society, 38 (3), 369–398.
  • Clark, Colin, and Pinch, Trevor, 2010. Some major organisational consequences of some ‘minor’, organised conduct: evidence from a video analysis of pre-verbal service encounters in a showroom retail store. In: Jon Hindmarsh and Nick Llewellyn, eds. Organisation, interaction, and practice: studies in ethnomethodology and conversation analysis. Cambridge: Cambridge University Press.
  • Daunton, Martin, and Hilton, Matthew, 2001. The politics of consumption: material culture and citizenship in Europe and America. Martin Daunton and Matthew Hilton, eds. Oxford, New York: Berg.
  • Ericson, Richard, Barry, Dean, and Doyle, Aaron, 2000. The moral hazards of neo-liberalism: lessons from the private insurance industry. Economy and Society, 29 (4), 532–558. doi:10.1080/03085140050174778.
  • Eyal, Gil, 2003. The origins of postcommunist elites : from Prague spring to the breakup of Czechoslovakia. Minneapolis: University of Minnesota Press.
  • Garcia-Parpet, Marie-France, 2007. The social construction of a perfect market: the strawberry auction at Fontaines En Sologne. Do Economists Make Markets? On the Performativity of Economics, 20–53. doi:10.1086/597458.
  • Garfinkel, Harold. 1967. Studies in Ethnomethodology. Englewood Cliffs, NJ: Prentice-Hall.
  • Garfinkel, Harold, 1986. Ethnomethodological studies of work. studies in ethnomethodology. London and New York: Routledge.
  • Garfinkel, Harold, and Livingston, Eric, 2003. Phenomenal field properties of order in formatted queues and their neglected standing in the curent situation of inquiry. Visual Studies, 18 (1), 21–28. doi: 10.1080/147258603200010029
  • Granovetter, M., 1985. Economic action and social structure: the problem of embeddedness. American Journal of Sociology, 91 (3), 481–510. doi: 10.1086/228311
  • Gray, Kevin, 2010. Property in a queue. In: Alexander S. Gregory and Eduardo M. Peñalver, eds. Property and community. Oxford: Oxford University Press, 165–195.
  • Groth, Markus, and Gilliland, Stephen W., 2001. The role of procedural justice in the delivery of services: a study of customers’ reactions to waiting. Journal of Quality Management, 6 (1), 77–97. doi:http://doi.org/10.1016/S1084-8568(01)00030-X.
  • Helgesson, Claes Fredrik, and Kjellberg, Hans, 2013. “Introduction: values and valuations in market practice.” Journal of Cultural Economy 6 (4). Taylor & Francis: 361–369. doi:10.1080/17530350.2013.838187.
  • Heritage, John, 1984. Garfinkel and ethnomethodology. Cambridge: Polity Press.
  • Hoskin, Keith W., and Macve, Richard H., 1988. The genesis of accountability: the west point connections. Accounting, Organizations and Society, 13 (1), 37–73. doi:10.1016/0361-3682(88)90025-6.
  • Kjellberg, Hans, and Helgesson, Claes Fredrik, 2010. Political marketing: multiple values, performativities and modes of engaging. Journal of Cultural Economy, 3 (2), 279–297. doi:10.1080/17530350.2010.494379.
  • Kornai, János, 1980. Economics of shortage. Amsterdam: Elsevier, North-Holland Publishing Co.
  • Latour, Bruno, 2005. Reassembling the social : an introduction to actor-network-theory. Oxford, New York: Oxford University Press.
  • Ledeneva, Alena, 1998. Russia’s economy of favours: Blat, networking and informal exchange. Cambridge, UK: Cambridge University Press.
  • Lenglet, Marc, and Mol, Joeri, 2016. Squaring the speed of light? regulating market access in algorithmic finance. Economy and Society, 45 (2), 201–229. doi:10.1080/03085147.2016.1213080.
  • Llewellyn, Nick, 2015. Microstructures of economic action: talk, interaction and the bottom line. The British Journal of Sociology, 66 (3), 486–511. doi:10.1111/1468-4446.12143.
  • Llewellyn, Nick, and Hindmarsh, Jon, 2010. Organisation, interaction and practice: studies of ethnomethodology and conversation analysis. Cambridge, UK: Cambridge University Press.
  • MacKenzie, Donald, 2015. Mechanizing the merc: the Chicago mercantile exchange and the rise of high-frequency trading. Technology and Culture, 56 (3), 646–675. doi:10.1353/tech.2015.0102.
  • Mackenzie, Donald, Daniel Beunza, Yuval Millo, and Juan-Pablo Pardo-Guerra. 2012. “Drilling through the Allegheny Mountains: Liquidity, Materiality and High-Frequency Trading.” Journal of Cultural Economy 5 (3): 279–296.
  • MacKenzie, D., and Millo, Y., 2003. Constructing a market, performing theory: the historical sociology of a financial derivatives exchange. American Journal of Sociology, 109 (1), 107–145. doi: 10.1086/374404
  • MacKenzie, Donald, and Pardo-Guerra, Juan Pablo, 2014. Insurgent capitalism: island, Bricolage and the Re-making of finance. Economy and Society, 43 (2), 153–182. doi:10.1080/03085147.2014.881597.
  • Magnus, Gasparus, 2016. Sorbanállás Betiltva (Board game ‘Queuing’ banned). Blog.
  • Mazurek, Malgorzata, and Hilton, Matthew, 2007. Consumerism, solidarity and communism: consumer protection and the consumer movement in Poland. Journal of Contemporary History, 42 (422), 315–343. doi:10.1177/0022009407075553.
  • Melocco, Anna, 2012. Banánt Pult Alól - Hogy Volt. (Bananas from under the Counter: The Way It Was). Origo.hu. Available from: http://www.origo.hu/tafelspicc/kozelet/20121127-hianycikk-es-hianygazdasag-plut-alol-deligyumolcs-elelmiszerellatas-a-rendszervaltas-elott.html.
  • Miller, Peter, and O’Leary, Ted, 1987. Accounting and the construction of the governable person. Accounting, Organizations and Society, 12 (3), 235–265. doi:10.1016/0361-3682(87)90039-0.
  • Millo, Y., et al., 2005. Organised detachment: clearinghouse mechanisms in financial markets. Information and Organization, 15 (3), 229–246. doi: 10.1016/j.infoandorg.2005.02.003
  • Muniesa, Fabian, 2007. Market technologies and the pragmatics of prices. Economy and Society, 36 (3), 377–395. doi: 10.1080/03085140701428340
  • Orlikowski, Wanda J., and Yates, JoAnne, 2002. It’s about time: temporal structuring in organizations. Organization Science, 13 (6), JSTOR 684–700. doi:10.1287/orsc.13.6.684.501.
  • Pardo-Guerra, Juan Pablo, 2010. Creating flows of interpersonal bits: the automation of the London stock exchange, c . 1955–90. Economy and Society, 39 (1), Routledge 84–109. doi:10.1080/03085140903424584.
  • Riles, Annelise, 2011. Collateral knowledge: legal reasoning in the global financial markets (Chicago series in Law and society). Chicago: University of Chicago Press.
  • Roberts, John, 1991. The possibilities of accountability. Accounting, Organizations and Society, 16 (4), 355–368. doi: 10.1016/0361-3682(91)90027-C
  • Roberts, John, and Scapens, Robert, 1985. Accounting systems and systems of accountability: understanding accounting practices in their organisational contexts. Accounting, Organizations and Society, 10 (4), 443–456. doi: 10.1016/0361-3682(85)90005-4
  • Rona-Tas, Akos, and Guseva, Alya, 2014. Plastic money: constructing markets for credit cards in eight postcommunist countries. Stanford, CA: Stanford University Press.
  • Ruston, Annmarie, 2006. Interpreting and managing risk in a machine bureaucracy: professional decision-making in NHS direct. Health, Risk & Society, 8 (3), 257–271. doi: 10.1080/13698570600871729
  • Sandel, Michael J., 2013. What money can’t buy : the moral limits of markets. London: Penguin.
  • Schüll, Natasha D., 2013. Addiction by design: machine gambling in Las vegas. Princeton, NJ: Princeton University Press.
  • Schwartz, Barry, 1978. Queues, priorities, and social process. Social Psychology, 41 (1), 3–12. doi: 10.2307/3033592
  • Smith, Dorothy E., 1984. Textually mediated social organization. International Social Science Journal, 36 (1), 59–75.
  • Sorokin, Vladimir, 1988. The queue. New York: Readers International.
  • Vargha, Zsuzsanna. 2014. Clocks, clerks and customers: Queue management systems, post-socialist sensibilities, and performance measurement at a Retail Bank. In: Francois-Xavier de Vaujany, Mitev Nathalie, Pierre Laniray, and Emmanuelle Vaast, eds. Materiality and time: Technology, work and globalization, 124–144. London: Palgrave Macmillan.
  • Verdery, Katherine, 1996. What Was socialism, and what comes next? Princeton, NJ: Princeton University Press.
  • White, Harrison C., 2002. Markets from networks : socioeconomic models of production. Princeton, NJ: Princeton University Press.
  • Woolgar, Steve, and Neyland, Daniel, 2013. Mundane governance. Oxford University Press. doi:10.1093/acprof:oso/9780199584741.001.0001.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.