Differences in verbal and nonverbal communication between depressed and non-depressed elderly patients

References

• Epstein RM, Franks P, Fiscella K, Shields CG, Meldrum SC, Kravitz RL, et al. Measuring Patient-Centered Communication in Patient-Physician Consultations: Theoretical and Practical Issues. Soc Sci Med. 2005;61(7):1516–1528.
   PubMed Web of Science ®Google Scholar
• Zhang J, Chen Y, Ashfaq S, Bell K, Calvitti A, Farber NJ, et al. Strategizing EHR use to Achieve Patient-Centered Care in Exam Rooms: a Qualitative Study on Primary Care Providers. J Am Med Inform Assn. 2016;23(1):137–143.
   PubMed Web of Science ®Google Scholar
• Rathert C, Rathert C, Mittler JN, Banerjee S, McDaniel J. Patient-centered Communication in the era of Electronic Health Records: What Does the Evidence say? Patient Educ Couns. 2017;100(1):50–64.
   PubMed Web of Science ®Google Scholar
• Finset A. Nonverbal Communication--An Important key to in-Depth Understanding of Provider-Patient Interaction. Patient Education and Counseling. 2007;66(2):127–128.
   PubMed Web of Science ®Google Scholar
• Street Jr RL, Street RL, Makoul G, Arora NK, Epstein RM. How Does Communication Heal? Pathways Linking Clinician–Patient Communication to Health Outcomes. Patient Educ Couns. 2009;74(3):295–301.
   PubMed Web of Science ®Google Scholar
• Kreps GL, Arora NK, Nelson DE. Consumer/Provider Communication Research: Directions for Development. Patient Educ Couns. 2003;50(1):3–4.
   PubMed Web of Science ®Google Scholar
• Crampton NH, Reis S, Shachak A. Computers in the Clinical Encounter: a Scoping Review and Thematic Analysis. J Am Med Inform Assn. 2016;23(3):654–665.
   PubMed Web of Science ®Google Scholar
• Gilligan T, Coyle N, Frankel RM, Berry DL, Bohlke K, Epstein RM, et al. Patient-clinician Communication: American Society of Clinical Oncology Consensus Guideline. J Clin Onco. 2017;35(31):3618–3632.
   PubMed Web of Science ®Google Scholar
• Hall J, Harrigan J, Rosenthal R. Nonverbal Behavior in Clinician--Patient Interaction. Applied and Preventive Psychology. 1995;4(1):21–37.
   Google Scholar
• D’Agostino TA, Bylund CL. Nonverbal Accommodation in Health Care Communication. Health Commun. 2014;29(6):563–573.
   PubMed Web of Science ®Google Scholar
• Zolnierek KBH, DiMatteo MR. Physician Communication and Patient Adherence to Treatment: a Meta-Analysis. Med Care. 2009;47(8):826–834.
   PubMed Web of Science ®Google Scholar
• Kim SS, Park BK. Patient-perceived Communication Styles of Physicians in Rehabilitation: the Effect on Patient Satisfaction and Compliance in Korea. Am J Phys Med Rehab. 2008;87(12):998–1005.
   PubMed Web of Science ®Google Scholar
• Gorawara-Bhat R, Dethmers DL, Cook MA. Physician eye Contact and Elder Patient Perceptions of Understanding and Adherence. Patient Education and Counseling. 2013;92(3):375–380.
   PubMed Web of Science ®Google Scholar
• Storey PP, Murchison AP, Pizzi LT, Hark LA, Dai Y, Leiby BE, et al. Impact of Physician Communication on Diabetic Eye Examination Adherence: Results From a Retrospective Cohort Analysis. Retina. 2016;36(1):20–27.
   PubMed Web of Science ®Google Scholar
• Gorawara-Bhat R, Cook MA, Sachs GA. Nonverbal Communication in Doctor-Elderly Patient Transactions (NDEPT): Development of a Tool. Patient Education and Counseling. 2007;66(2):223–234.
   PubMed Web of Science ®Google Scholar
• Giles H. Accent Mobility: A Model and Some Data. Anthropological Linguistics. 1973;15:87–105.
   Google Scholar
• Farzadnia S, Giles H. Patient-provider Health Interactions: A Communication Accommodation Theory Perspective. International Journal of Society, Culture & Language. 2015;3(2):17–34.
   Google Scholar
• Watson BM, Gallois C. Communication Accommodation Between Patients and Health Professionals: Themes and Strategies in Satisfying and Unsatisfying Encounters. International Journal of Applied Linguistics. 1999;9(2):167–180.
   Google Scholar
• Soliz J, Giles H. Relational and Identity Processes in Communication: A Contextual and Meta-Analytical Review of Communication Accommodation Theory. Annals of the International Communication Association. 2014;38(1):107–144.
   Google Scholar
• Giles H, Gasiorek J, Soliz J. Recent Developments in Communication Accommodation Theory: Innovative Contexts and Applications. Language and Communication. 2015;41(1):1–100.
   Google Scholar
• Ryan EB, Hummert ML, Boich LH. Communication Predicaments of Aging: Patronizing Behavior Toward Older Adults. J Lang Soc Psychol. 1995;14(1-2):144–166.
   Web of Science ®Google Scholar
• Janssen AL, MacLeod RD. What can People Approaching Death Teach us About how to Care? Patient Educ Couns. 2010;81(2):251–256.
   PubMed Web of Science ®Google Scholar
• Jones SE, LeBaron CD. Research on the Relationship Between Verbal and Nonverbal Communication: Emerging Integrations. J Commun. 2002;52(3):499–521.
   Web of Science ®Google Scholar
• Adelman RD, Greene MG, Friedmann E, Cook MA. Discussion of Depression in Follow-Up Medical Visits with Older Patients. J Am Geriatr Soc. 2008;56(1):16–22.
   PubMed Web of Science ®Google Scholar
• Greene MG, Adelman RD. Psychosocial Factors in Older Patients’ Medical Encounters. Res Aging. 1996;18(1):84–102.
   Web of Science ®Google Scholar
• Teresi JA, Ramírez M, Ocepek-Welikson K, Cook MA. The Development and Psychometric Analyses of ADEPT: an Instrument for Assessing the Interactions Between Doctors and Their Elderly Patients. Ann Behav Med. 2005;30(3):225–242.
   PubMed Web of Science ®Google Scholar
• Fiske A, Wetherell JL, Gatz M. Depression in Older Adults. Annu Rev Clin Psychol. 2009;5:363–389.
   PubMed Web of Science ®Google Scholar
• Sözeri-Varma G. Depression in the Elderly: Clinical Features and Risk Factors. Aging Dis. 2012;3(6):465–471.
   PubMed Web of Science ®Google Scholar
• Bakeman R. Behavioral Observation and Coding. Handbook of Research Methods in Social and Personality Psychology. 2000: 138–159.
   Google Scholar
• Asan O, Young HN, Chewning B, Montague E. How Physician Electronic Health Record Screen Sharing Affects Patient and Doctor non-Verbal Communication in Primary Care. Patient Educ Couns. 2015;98(3):310–316.
   PubMed Web of Science ®Google Scholar
• Montague E, Xu J, Chen P-y, Asan O, Barrett BP, Chewning B. Modeling Eye Gaze Patterns in Clinician-Patient Interaction With Lag Sequential Analysis. Hum Factors. 2011;53(5):502–516.
   PubMed Web of Science ®Google Scholar
• Asan O, Montague E. Technology-mediated Information Sharing Between Patients and Clinicians in Primary Care Encounters. Behav Inf Technol. 2014;33(3):259–270.
   PubMed Web of Science ®Google Scholar
• Asan O, Montague E. Physician Interactions with Electronic Health Records in Primary Care. Health Systems. 2012;1(2):96–103.
   Google Scholar
• Gorawara-Bhat R, Cook MA. Eye Contact in Patient-Centered Communication. Patient Educ Couns. 2011;82(3):442–447.
   PubMed Web of Science ®Google Scholar
• Elo S, Kyngäs H. The Qualitative Content Analysis Process. J Adv Nurs. 2008;62(1):107–115.
   PubMed Web of Science ®Google Scholar
• Asan O, Chiou E, Montague E. Quantitative Ethnographic Study of Physician Workflow and Interactions with Electronic Health Record Systems. Int J Ind Ergon. 2015;49:124–130.
   PubMed Web of Science ®Google Scholar
• Raue PJ, Schulberg HC, Lewis-Fernandez R, Boutin-Foster C, Hoffman AS, Bruce ML. Shared Decision-Making in the Primary Care Treatment of Late-Life Major Depression: a Needed new Intervention? Int J Geriatr Psychiatry. 2010;25(11):1101–1111.
   PubMed Web of Science ®Google Scholar
• Kim SC, Shah DV, Namkoong K, McTavish FM, Gustafson DH. Predictors of Online Health Information Seeking among Women with Breast Cancer: The Role of Social Support Perception and Emotional Well-Being. J Comput-Mediat Comm. 2013;18(2):98–118.
   PubMed Web of Science ®Google Scholar
• Bodie GD, Cannava KE, Vickery AJ, Jones SM. Patterns of Nonverbal Adaptation in Supportive Interactions. Commun Stud. 2016;67(1):3–19.
   Web of Science ®Google Scholar
• Patel MR, Vichich J, Lang I, Lin J, Zheng K. Developing an Evidence Base of Best Practices for Integrating Computerized Systems Into the Exam Room: a Systematic Review. J Am Med Inform Assn. 2017;24(e1):e207–e215.
   PubMed Web of Science ®Google Scholar
• Margalit RS, Roter D, Dunevant MA, Larson S, Reis S. Electronic Medical Record use and Physician-Patient Communication: An Observational Study of Israeli Primary Care Encounters. Patient Educ Couns. 2006;61(1):134–141.
   PubMed Web of Science ®Google Scholar
• Street RL. Temporary Removal: The Many “Disguises” of Patient-Centered Communication: Problems of Conceptualization and Measurement. Patient Educ Couns. 2017;100(11):2131–2134.
   PubMed Web of Science ®Google Scholar
• Beck CS, Benitez JL, Edwards A, Olson A, Pai A, Torres MB. Enacting“Health Communication”: The Field of Health Communication as Constructed Through Publication in Scholarly Journals. Health Commun. 2004;16(4):475–492.
   PubMed Web of Science ®Google Scholar
• Kim SC, Shaw BR, Shah DV. Interactivity, Presence, and Targeted Patient Care: Mapping e-Health Intervention Effects Over Time for Cancer Patients with Depression. Health Commun. 2017;22:1–10.
   Google Scholar
• Riess H, Kraft-Todd G. EMPATHY: a Tool to Enhance Nonverbal Communication Between Clinicians and Their Patients. Acad Med. 2014;89(8):1108–1112.
   PubMed Web of Science ®Google Scholar
• Ruben BD. Communication Theory and Health Communication Practice: The More Things Change, the More They Stay the Same1. Health Commun. 2016;31(1):1–11.
   PubMed Web of Science ®Google Scholar